Trusted Agent profile · Bath and North East Somerset
★★★★★
633 reviews across 2 platforms
5 - 6 Wood Street, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Part of Carter Jonas, see every office.
Carter Jonas's office in Bath and North East Somerset, at 5 - 6 Wood Street, is rated 4.3 out of 5 across 633 reviews on two platforms, including 128 Google reviews rated 4.8.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleReally helpful staff. Would def go here for commercial lets
Hi Jessica, thank you for the great review!
5/5
GoogleEuan Woodman; good communication and very on the ball.PositiveResponsiveness
Hi Hugh, thanks for the positive review!
5/5
GoogleWe hired Carter Jonas to find suitable tenants and arrange the letting of our 2 properties in Bath about 4 years ago. We have been fully satisfied In that time they have proved to be reliable, friendly and fully competent staff. No hesitation in recommending Carter Jonas to anyone wanting to buy or sell or rent. Full marks!
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
5/5
GoogleExcellent experience with Sera at Carter Jonas, who helped us rent our first property in Bath and went above and beyond to cater for our move in date. She even took the time to go and measure rooms for us in the absence of floorplans so we could order furniture. Would recommend.
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
GoogleCarter Jonas helped us to find an amazing home in Bath, mostly remotely, from the US. Everyone we've dealt with seems to effortlessly blend a friendly demeanor with absolute professionalism. They are responsive, helpful and have gone the extra mile for us, for which we are very grateful. Outstanding!
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
5/5
GoogleWe use Carter Jonas Lettings department in Bath to find tenants for our residential portfolio and in our dealings with them we find them to be efficient, professional, knowledgeable, and very user friendly! We would have no hesitation in recommending their services both to Landlords and Tenants.
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Hi Tiffany, thank you for the five star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
