5/5
GoogleExcellent and professional service
Trusted Agent profile · Bath and North East Somerset
Bath Stone Property Bath and North East Somerset reviews
★★★★★
171 reviews across 1 platform
1 Hayes Place, Bath, BA2 4QW, Bath and North East Somerset, BA2 4QW
Bath Stone Property's office in Bath and North East Somerset, at 1 Hayes Place, is rated 4.4 out of 5 across 171 reviews on 1 platform, including 171 Google reviews rated 4.4.
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Tell us what you need and we'll put you in touch. Bath Stone Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Awards
Industry awards
Bath Stone Property Bath and North East Somerset is among the ESTAS 2026 winners.
- BronzeESTAS 2026: Lettings (Landlords), South West (Bristol, Som)
- Best in CountyESTAS 2026: Somerset, Lettings (Landlords)
- Best in PostcodeESTAS Best in Postcode 2026: BA2, Lettings (Landlords)
ESTAS winner in two years: 2026, 2025.
ESTAS awards by year, 2025 to 2025
2025 1 Silver, 1 Best in County and 1 Best in Postcode ESTAS 2025 winners
- SilverESTAS 2025: Lettings (Landlords), South West (Bristol, Som)
- Best in CountyESTAS 2025: Somerset, Lettings (Landlords)
- Best in PostcodeESTAS Best in Postcode 2025: BA2, Lettings (Landlords)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Google4/5
GoogleWe have just bought and sold properties through Bath Stone, an all round positive experience from a professional and experienced team of agents.
Agent replied · 24 October 2024
Thank you so much for the review Oli, it was a pleasure to be part of your journey. Stay safe and take care. All the team at Bath Stone Property
5/5
GoogleThe entire team are Brilliant! They're polite, efficient and very friendly. I 100% recommend them 👍👍 …
Agent replied · 22 November 2024
Thank you for taking time to leave us a great review.
5/5
GoogleThe entire team are Brilliant! They're polite, efficient and very friendly. I 100% recommend them 👍👍 …
Agent replied · 24 October 2024
Thank you for taking time to leave us a great review.
5/5
GoogleFriendly, professional team who respond quickly and with regular updates throughout the process. Would highly recommend.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thank you so much for the review Melissa, it was a pleasure to be part of your journey. Stay safe and take care. All the team at Bath Stone Property
5/5
GoogleReally great service! I bought a house advertised on their website. From start to finish it was a pleasant experience.
Agent replied · 24 October 2024
Thank you for taking time to leave us a great review.
5/5
GoogleThe Best Company! 🥇 Recommended 💯 % 7Stars …
Agent replied · 24 October 2024
Thank you so much for leaving the team such a lovely review. We hope you have settled into your new home.
5/5
GoogleStuart at Bath Stone property went above and beyond his role to help get our house sale over the line. He is knowledgable, positive and so helpful. Our chain was very tricky and Stuart helped us so much! We highly recommend Bath Stone Property.
5/5
GoogleBathStone were really professional and helpful when moving. They replied quickly to all enquires and were really helpful during the whole process. I rented a property with them and was really happy with the service.PositiveResponsiveness, Professionalism
5/5
GoogleGreat agents, house sold quickly
Agent replied · 24 October 2024
Thank you so much for the review Emily, it was a pleasure to be part of your journey. Stay safe and take care. All the team at Bath Stone Property
1/5
GoogleAn awful estate agent who not only take advantage of students with high admin fees, costs and provide bad customer service they will also change your electricity and gas provider using your details fraudulently without notifying you. Students stay away.
5/5
GoogleWe used Mark Naylor for both the purchase of our house and its rental for a short period. They were a great team, really responsive and helpful and I'd firmly recommend.
5/5
GoogleI recently rented from Mark Naylor and they were fantastic. They were super helpful and made the process so quick and easy. I would definitely rent from them again.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for the 5-star review. It means a lot to the team and us to get such positive feedback.
5/5
GoogleGreat service whilst purchasing our new family home. Bath Stone property supported and guided us throughout the whole process. I would highly recommend.
5/5
GoogleAn extremely friendly and approachable sales and letting agent with excellent focus on providing a high quality service to all its customers and clientele.
4/5
GoogleProfessional and efficient letting agency. Never had a void period of letting in over 5 years with them.
5/5
GoogleA very helpful team - I have used both their letting and sales departments with great success.
5/5
GoogleThe team at Mark Naylor are very professional and friendly. Highly recommended!
5/5
GoogleRating only, no written review.
5/5
Googlealways available and nothing too much trouble. fantastic agent
1/5
GoogleAwful
Agent replied · 24 October 2024
14.10.24 We’d really appreciate you contact us so we can obtain further details from you as for any business reviews are really important. 09.10.24 We’re very disappointed to receive this review. Our customers are very importance to us and we always respond to feedback to improve ours service. Please email me on anna@bathstoneproperty.com with further details so we can respond and review our services.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bath Stone Property Bath and North East Somerset
Has Bath Stone Property won any awards?
Yes. Bath Stone Property won Bronze for Lettings (Landlords) in South West (Bristol, Som), Best in County (Somerset) and Best in Postcode (BA2) at the ESTAS 2026 awards, and ESTAS awards in one earlier year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Bath Stone Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
