Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWow words can’t express how I feel
Wow words can’t express how I feel . I want to use this opportunity to thank the agency for their swift and consistent support for me to move in to my new home. I met a very kind and very polite lady call Cherrie who was so fantastic on my case with her consistency I was able to get a very nice apartment . I forgot to mention Ben who was showing me the properties telling how I have a good character making me feel good about my self . This is the best agency thank you .
Olawale · 29 April 2022
★★★★★ 5/5
TrustpilotNicole was amazing she made me fall in…
Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman
Consumer · 2 August 2023
★★★★★ 5/5
TrustpilotVery attentive to all my…
Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.
Amanii · 19 January 2024
Agent replied · 22 October 2024
Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks
★★★★★ 5/5
TrustpilotExcellent service
I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya 😀
Mark · 19 July 2022
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you
Pakkan · 1 March 2024
Agent replied · 22 October 2024
Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys
★★★★★ 5/5
TrustpilotSteve was very patient and kind to me…
Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.
Toyin · 27 August 2022
★★★★★ 4/5
TrustpilotGreat experience
Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience
Simi · 27 February 2023
★★★★★ 5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Ndubuisi · 15 August 2024
Agent replied · 22 October 2024
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotFantastic service from start to finish-…
Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything
James · 4 June 2024
Agent replied · 22 October 2024
Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa
★★★★★ 5/5
TrustpilotBest services
One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.
Atheek · 15 January 2024
Agent replied · 22 October 2024
Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys
★★★★★ 5/5
TrustpilotIsaac from Andrews Pleasant and Friendly
Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him
Charles · 25 May 2022
★★★★★ 5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
Teaching · 26 June 2023
★★★★★ 5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
A · 26 June 2023
★★★★★ 5/5
Trustpilotproperty sale
I have just sold a property in Bath and was privileged to been assigned Emma from andrews estate agents in bear flat Bath. Emma liaised with myself , the buyer and both sets of solicitors! She was fantastic! She dealt with every enquiry from myself and other parties and I really felt that I was in safe hands ! I cannot thank her and Andrews property group enough for there professionalism.
David · 24 March 2023
★★★★★ 5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Rahim · 24 July 2024
Agent replied · 22 October 2024
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotAndrews provide a fantastic service
Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.
Nathan · 24 March 2022
★★★★★ 5/5
TrustpilotReal helpful company
Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.
Richard · 23 July 2024
Agent replied · 22 October 2024
Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
Nicola · 13 February 2023
★★★★★ 5/5
TrustpilotListened and communicated efficiently…
Listened and communicated efficiently in time before Christmas
Sarah · 19 December 2025
★★★★★ 5/5
TrustpilotGreat experience
I registered with Bath central whilst looking for a property to rent, I was really happy with the service and would recommend to others
Simon · 25 March 2024
Agent replied · 22 October 2024
Hi Simon, thanks for sharing your experience. Fantastic to see your dealings with us were worthy of the full five stars! Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
27386369 · 20 September 2024
Agent replied · 22 October 2024
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
★★★★★ 5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
MR · 27 June 2024
Agent replied · 22 October 2024
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
Pralhad · 1 August 2023
★★★★★ 1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
T · 11 October 2022
Agent replied · 22 October 2024
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
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