Trusted Agent profile · Bath and North East Somerset

Andrews Bath reviews in Bath and North East Somerset

4.8

★★★★★ Excellent

2,427 reviews across 2 platforms

1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,427 reviews on two platforms, including 283 Google reviews rated 4.6.

Google logo

4.6 / 5

283

Reviews on Google

This office

Trustpilot logo

2,144

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Google

Having had the pleasure to deal with Mark Jervis for many years as my lettings Manager, I gladly followed him to Andrews Bath . Once again service received from the whole team second to none. Nothing is ever to much trouble always phoned back promptly and dealt with in a professional and personable way, I fully recommend Andrews Bath Central for anyone who needs a letting agentPositiveResponsiveness, Quality, Professionalism, Value

AMANDA · 25 October 2021

5/5

Google

Prompt and professional, Katie Barber handled our queries adequately. Appreciate her assistance provided during our current tenancy.

Hannan · 29 November 2023

Agent replied · 24 October 2024

Hi Hannah, thank you for your five star review. Glad to hear Katie has been a massive support during your tenancy and handled any queries you had. Thank you again and all the best, Laura.

5/5

Trustpilot

Professional and knowledgeable team who…

Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!

Suzi · 5 April 2022

5/5

Trustpilot

Reliable and helped out when even they…

Reliable and helped out when even they could.

A · 1 June 2024

Agent replied · 27 October 2024

Thank you for taking the time to leave us a review! Thanks, Rhys

5/5

Trustpilot

Great agent

Junior was really friendly and understanding - a great agent

K · 21 March 2023

5/5

Trustpilot

Steve was very helpful throughout the…

Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.

Benedicta · 15 March 2022

5/5

Google

Molly and the team were friendly and efficient. They helped me secure a place at short notice because of my situation and were very helpful. I have no complaints and appreciate their efforts.

Dan · 26 October 2016

5/5

Google

Providing that this is our first tenancy, the staff at Andrews Lettings and particularly Sarah Mounde were tremendously helpful and professional in their services. We strongly recommend Andrews to friends and other people!

Dora · 26 October 2016

5/5

Google

We always let through Andrews in Bath and the service from the Stephanie and the team is top-notch. We quickly found excellent tenants at the asking price. I wouldn't hesitate to recommend them.

Simon · 26 October 2016

5/5

Trustpilot

Nancy was exceptional and gave us much…

Nancy was exceptional and gave us much more info than any other agent has given before!

Michael · 25 July 2022

5/5

Trustpilot

Supportive team from start to finish

Supportive team from start to finish. Highly recommended them.

Mandy · 3 May 2024

Agent replied · 27 October 2024

Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.

5/5

Trustpilot

Tara Darling Andrews Lettings

I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.

Mr · 31 January 2023

5/5

Trustpilot

Great service very helpful

Trevor · 31 July 2024

Agent replied · 27 October 2024

Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!

5/5

Trustpilot

Smooth and easy always great to have…

Smooth and easy always great to have Andrews helping out when ever possible they have a great team

Naomi · 16 October 2023

Agent replied · 27 October 2024

Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....

5/5

Google

Andrews have been great at organising both our original tenancy agreement and subsequent renewal - professional and helpful all the time; Mark and Monica (as well as the rest of the extended team we have dealt with) are quick to respond to any queries and provide any information needed: I've had to use MANY estate agents over the years having moved all over and can highly recommend Andrews.PositiveQuality, Professionalism

Charles · 25 October 2021

5/5

Google

I contacted Andrew's this morning and spoke firstly with Mark, and then with Stephanie. I found the staff attentive, professional and incredibly friendly. I would like to especially commend Stephanie for her speedy attention to various queries that I made. I cannot praise her enough, not only for her friendliness and professionalism, but also for her absolutely delightful accent (I could listen to her all day)! Thanks again :)

Erim · 25 October 2021

5/5

Trustpilot

My agent

My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.

Steve · 13 October 2023

Agent replied · 27 October 2024

Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys

5/5

Trustpilot

Nicole helped us book our AMS…

Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.

Josh · 31 October 2023

Agent replied · 27 October 2024

Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys

5/5

Trustpilot

Professional, helpful advice...

Great support from Shannae...

Annie · 17 July 2024

Agent replied · 27 October 2024

Hi Annie, thanks for sharing your experience with us.

5/5

Trustpilot

Great

Great. Good service I got from Issy

Chikamma · 20 May 2024

Agent replied · 27 October 2024

Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.

5/5

Trustpilot

Very helpful and friendly service

Lisa looked after us brilliantly providing a helpful, friendly and responsive service throughout.

Andy · 18 January 2024

Agent replied · 27 October 2024

Hi Andy & Louise, we really appreciate the feedback and we know Lisa will be too! Thanks, Rhys

5/5

Trustpilot

Janine Derbyshire's fast and successful…

Janine Derbyshire's fast and successful assistance /solutions to our concerns

Lyka · 21 March 2024

Agent replied · 27 October 2024

Hi Lyka, thank you for the five star review. Great to see that Janine has been able to assist you with anything required so far. Thanks again, Rhys

5/5

Trustpilot

She was very helpful

Sana · 11 July 2024

Agent replied · 27 October 2024

Hi Sana, thank you for the review. Amazing to see you had all the help you needed. Thanks again, Rhys

5/5

Trustpilot

Professional

Professional, friendly and helpful.

Eva · 11 July 2024

Agent replied · 27 October 2024

Hi Eva, thanks for the five star review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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