5/5
TrustpilotThey’re lovely staff
Agent replied · 27 October 2024
Thanks for the lovely feedback about our team, Soma.
Trusted Agent profile · Bath and North East Somerset
Andrews Bath reviews in Bath and North East Somerset
★★★★★
2,427 reviews across 2 platforms
1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,427 reviews on two platforms, including 283 Google reviews rated 4.6.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleZoe from Andrews Bath Central has been great to deal with! Very responsive and always polite, would highly recommend this letting agency!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Agent replied · 27 October 2024
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
5/5
TrustpilotIsaac is extremely friendly
Isaac is extremely friendly, helpful, approachable and patient. These qualities are essential in customer service and beneficial for Andrews reputation.
5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Agent replied · 27 October 2024
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Agent replied · 27 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotI am so happy with Andrews team…
I am so happy with Andrews team support, especially Ed, Ellen and Maria.When one of the landlord was cancelled my offer just before signing the agreement, Ed had given me a word that I will give you a preference for next property soon. He did it as per his words.I am so much thankful to Ed and his team.Much appreciated Ed for your kind support. Thank you again.
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotNancy was very helpful in securing the…
Nancy was very helpful in securing the property for us. She is attentive and provided excellent service. Happy to recommend.
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
1/5
TrustpilotNo one answers... Andrews, are you there????
I've called and emailed countless times to enquire about different properties to view and even booked a viewing online. So far ive never had a phone pick up or 1 email responded to. I know things move fast so have called them immediately after receiving a rightmove alert and nothing. Very strange not to even get an 'its gone' message back. Ive not dealt with any other agent this bad. Very strange set up.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotHollie and the team have been extremely…
Hollie and the team have been extremely helpful and let our flat within days. We really appreciate the efforts they've gone to. Thank you.
5/5
TrustpilotEmily has been fantastic- a credit to Andrews.
Emily has been fantastic. Friendly but very efficient from the start. Regular contact with myself which is reassuring and needed.
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 27 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
TrustpilotGreat customer service
Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 27 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Agent replied · 27 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
GoogleThank you Stephanie Bell for being so professional and attentive. Great communication skills and very helpful! Would recommend 100%.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn’t ask for anyone more helpful and professional like Monica. From start to finish she has been very very helpful and informative during the whole process. Renting for the first time, she made the process easy but efficient, always updating and let me know when there were any issues or queries. All covid regulations were adhered to and felt safe throughout the veiwing etc.. Very grateful and would highly recommend.
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