Trusted Agent profile · Bath and North East Somerset
★★★★★
2,427 reviews across 2 platforms
1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,427 reviews on two platforms, including 283 Google reviews rated 4.6.
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Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotProperties
I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte
Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa
5/5
TrustpilotNicole Meikle
Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.
Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys
5/5
GoogleZoe was fabulous throughout. She was friendly and approachable, was prompt in ever single one of our interactions, went out of her way to smooth an occasionally stressful situation for us and genuinely just put our minds at ease. She is an absolute asset to the organisation and is a super representative of the industry and what property management and support should look like.
Hi Dominique Shaw, we’re so glad to hear that you had a smooth experience from start to finish. (we think Zoe is fantastic too)
5/5
TrustpilotJustine was fantastic
Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks
Thank you for the review, we know Justine we be really pleased to see this following all her hard work to gain interest on your property and now a sale in a really prompt manner too. Thanks, Rhys
5/5
TrustpilotHello
Hello, I would like to thank Michael Villacis from Andrews for his excellent work. He helped me find an apartment. He always had time to answer my questions and concerns. Thank you for your help.
Thanks for your feedback, Rob. It's great to hear about your positive experience with Michael. Enjoy your new apartment.
5/5
TrustpilotLouise Gonella Andrews Online Review
Louise was extremely informative and has continued to be helpful as a managing agent for a property. She continues to be attentive and actively follows up on items that need attention
Thank you for your kind words! We're happy to hear that Louise has been attentive and helpful. Your feedback is greatly appreciated! Best wishes, Jake
5/5
Trustpilot100% recommend, if in doubt, ask for Zy!
With so many interactions with so many estate agencies and agents, I can honestly say that Andrews and Zy in particular can not be topped! Zy reached out with a perfect property based on my needs and wishes placed with Andrews and organised a swift viewing. Zy puts you at ease immediately and we found him super helpful and completely open and honest which is comforting when you are looking for a place to rent. Could not complain and would 100% recommend.
Thank you, Lauryn for leaving us 5 star feedback! We're thrilled to hear about your positive experience with Zy and our team. Best Wishes, Jake
5/5
TrustpilotThe best of the best!
We cannot thank the Andrews @ Bear flat team enough. After a *tumultuous* process of selling our property, the team were SO supportive, friendly and kind for the many months of dealing with us, through the highs and lows (and my many panics). From the first meeting we felt we had made the right decision of whom we wanted to sell our first home - Keith, Emma and Sophia (and everyone else!) THANK YOU!! I’ll miss our regular catch ups!
Thank you, Freya! We're thrilled to hear about your positive experience with Keith, Emma, Sophia, and the team. It was a pleasure assisting you through the process. Team Bear Flat will miss the regular catch-ups too! Best wishes in your new chapter, Jake
5/5
TrustpilotGreat customer care
The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.
Thank you, Sam & Nina! We're thrilled to hear that Robbie and Lisa provided excellent service. Your kind words about their expertise and reliability mean a lot to us.
5/5
TrustpilotDenise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l
Denise walters is my property manager who works for Andrews letting Agents.
Dear Mr Kimmins, Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
5/5
TrustpilotPleasant experience
We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.
Thank you, Trudi! We're thrilled to hear about your positive experience with Sammi. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
5/5
GoogleI have Andrews handling the sale of my flat & I have been impressed with the professionalism & communication that has really helped me through the process. James, Zak and the team have been very helpful and I can't recommend them enough .
Hi William, thank you for taking the time to leave us a review. Fantastic to see that James & Zak have been on hand to help you with your sale, we are so pleased you've had a great experience with Andrews Bath. Thanks, Rhys
5/5
TrustpilotGreat service from Bear Flat
Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!
Thank you, Rich. We're very happy to hear that Emma and Holly helped to make your sale experience smoother. Your kind words mean a lot to our team.
5/5
TrustpilotAndrew’s are great, Maria too!
Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.
Thank you, David. We're delighted to hear about your positive experience with Maria and Andrews. Enjoy your new home!
5/5
TrustpilotHayley tennet
Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley
Hi Rebecca, thank you for taking the time to write us a five star review. Fantastic to see Hayley has gone above and beyond and was always on hand to help with anything you needed. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotSale of property
Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.
Hi Simon, thanks for sharing your experience brilliant to see it was such a good one! Thanks again, Rhys
5/5
TrustpilotSpecial mention to Shamiya
Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton
Thank you, Kate! We're thrilled to hear about your positive experience with Shamiya and that you loved the property. We look forward to assisting you further.
5/5
Trustpilotrecent valuation by Andrews, Kingsbury.
Had a recent valuation visit by Sumita at Andrews, Kingsbury. She was 1 of 3 agents I invited too do this for me & was by far, the best of them! Informed & honest - she gave me practical advice & a realistic opinion on the current housing market. As well as being a really lovely person to have in your home! When I do put my home up for sale - it’ll be with Andrews!
Thank you, Seeta! We're thrilled to hear about your positive experience with Sumita. We look forward to assisting you when you're ready to sell your home. Best wishes , Lisa
5/5
TrustpilotIt was quite an interesting experience.
Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.
5/5
TrustpilotHad a great experience viewing …
Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily
Hi Isaac, thank you for taking the time to leave us a five star review. We know Shamiya really appreciates seeing your kind feedback. Thanks again, Rhys
5/5
TrustpilotI would like to thank Brian Barnsby and…
I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.
We appreciate you taking the time to leave us a review. Fantastic to see that Brian and the team were able to help you throughout your sale, great to see that everything went through in good time, even with the odd inevitable bump in the road. Thanks again, Rhys
5/5
GoogleWe had a very good experience with Andrews while looking for a house in Bath. Maddy made sure we got the house just on time. She even went out of her way to make a video of the house for my wife who couldn't make it to the viewing.
Hi Deepak, thank you for the 5 star review, it's really great to hear about the effort that Maddy put into your property search for you and was able to help you find your new home. We love hearing about our customers positive experiences especially when a member of the team has provided outstanding service along the way. Thanks, Rhys.
5/5
TrustpilotA responsive and very helpful team
A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.
Dear Peter Atkins, Thank you for your wonderful review! We're thrilled to hear that you found our team responsive and helpful throughout your experience. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. We look forward to serving you again. Best regards, Andrews Head Office
5/5
GoogleNot everyday you meet an agent like Sophie Holwill. She has that special touch and talent one needs. Thank you for delivering on your promise and for taking care beginning to end. We wish you all the best with your promising career.
Thank you, Marli, for your kind words about Sophie! We're thrilled to hear she provided exceptional service. Your feedback is greatly appreciated and will be shared with her. We wish you all the best and look forward to assisting you in the future. Best wishes , Lisa
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