Trusted Agent profile · Bath and North East Somerset

Andrews Bath reviews in Bath and North East Somerset

4.8

★★★★★ Excellent

2,400 reviews across 2 platforms

1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,400 reviews on two platforms, including 257 Google reviews rated 4.5.

Google logo

4.5 / 5

257

Reviews on Google

This office

Trustpilot logo

2,143

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.

What do you need help with?

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

We’ve had the opportunity to move…

We’ve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.

R · 2 March 2026

Agent replied · 20 March 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

I was surprised when one of the agents…

I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.

Ibukun · 12 July 2024

Agent replied · 27 October 2024

Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys

3/5

Google

I have now moved on after 8 years and about 20,000 in fees for renting out my house. I am afraid I do not have happy memories and the perfromance of my new agent confirms that I made the right decision. There is a lack of management, the …

Rob · 17 August 2025

5/5

Trustpilot

Absolutely amazing and very…

Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!

Debbie · 12 December 2024

Agent replied · 27 December 2024

Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake

5/5

Google

Zak was brilliant during our flat purchase, from the first viewing and even after we completed. Communication was great and nothing was too much for him - as first time buyers we really appreciated this & it definitely made the process that bit less stressful! Thanks a mil Zak!

Danielle · 27 May 2024

Agent replied · 24 October 2024

Hi Danielle, thank you for taking the time to write a lovely five star review. Amazing to see Zak has been brilliant and was able to assist you on your first ever house purchase! The process can be a little stressful but I am so glad to hear Zak made it a little more easier. All the best in your new home, Laura.

5/5

Trustpilot

I have been with Andrews letting agency…

I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.

Maureen · 6 May 2026

Agent replied · 23 May 2026

Dear Maureen, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa

4/5

Trustpilot

We bought a house in Stoke Gifford with…

We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.

Jaya · 26 August 2026

Agent replied · 22 September 2026

Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa

5/5

Trustpilot

Honest,professional,efficient at all times

Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.

The · 20 September 2023

Agent replied · 27 October 2024

What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.

5/5

Trustpilot

Hands on style

Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.

Martin · 13 March 2024

Agent replied · 27 October 2024

Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys

5/5

Trustpilot

I have been very impressed by Samantha…

I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.

Jan · 30 January 2024

Agent replied · 27 October 2024

Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.

5/5

Trustpilot

Stephen is always informative

Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.

Emily · 22 August 2024

Agent replied · 27 October 2024

Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.

4/5

Google

We recently used Andrew's to sale our house They were so good and very helpful in fact they were more help to us than our own solicitors making a difficult sale happen very smoothly So thank you Andrews especially Zak we would definitely use Andrews again

Sharon · 26 June 2024

Agent replied · 24 October 2024

Hi Sharon, thank you for taking the time to leave us a review. Fantastic to see Zak was such a positive influence throughout your sale. We know he will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

New landlord

Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly

Helen · 27 April 2026

Agent replied · 23 May 2026

Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa

5/5

Trustpilot

First impressions are lasting!

Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!

Kathy-Ann · 5 December 2023

Agent replied · 27 October 2024

Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys

5/5

Trustpilot

Very satisfied!

This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.

Teresa · 10 March 2026

Agent replied · 20 March 2026

Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa

5/5

Trustpilot

Best letting agent and property managers we’ve worked with

We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!

Sam · 5 June 2024

Agent replied · 27 October 2024

Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys

5/5

Trustpilot

I spoke with Molly and I was given…

I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

Matthew · 9 May 2026

Agent replied · 23 May 2026

Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.

5/5

Trustpilot

Highly recommend!!! Zy was a star.

Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.

Aisha · 28 October 2024

Agent replied · 22 November 2024

Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake

5/5

Trustpilot

Tanya was brilliant

Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended

John · 24 August 2024

Agent replied · 27 October 2024

Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.

5/5

Trustpilot

Brian Barnsby​​​​ was brilliant with…

Brian Barnsby​​​​ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars

Kimie · 9 September 2024

Agent replied · 27 October 2024

Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.

5/5

Trustpilot

Friendly and Bubbly Staff

Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea

Dmonic · 17 October 2024

Agent replied · 27 October 2024

Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.

5/5

Trustpilot

Jasmine Gyde

Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯

Ishaq · 31 May 2024

Agent replied · 27 October 2024

Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys

5/5

Trustpilot

Helpful staff and quick to respond

Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.

Jake · 26 September 2024

Agent replied · 27 October 2024

Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.

5/5

Trustpilot

Excellent valuation advice

We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.

Stephen · 21 August 2024

Agent replied · 27 October 2024

Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviewsLeave Andrews a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent