Trusted Agent profile · Bath and North East Somerset

Andrews Bath Bear Flat reviews in Bath and North East Somerset

4.9

★★★★★ Excellent

1,986 reviews across 2 platforms

9 Wellsway, Bear Flat, Bath, BA2 4QL, Bath and North East Somerset, BA2 4QL

Andrews's office in Bath and North East Somerset, at 9 Wellsway, is rated 4.9 out of 5 across 1,986 reviews on two platforms, including 199 Google reviews rated 4.7.

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4.7 / 5

199

Reviews on Google

This office

Trustpilot logo

1,787

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews Michael gives me a excellent service and he is great man.

Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks

Jun · 22 July 2024

Agent replied · 27 October 2024

Thank you for the five star review.

4/5

Trustpilot

Would recommend

Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.

Jonny · 16 June 2023

5/5

Trustpilot

I am very grateful to Ranjan Khilosia…

I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.

Orator · 11 June 2024

Agent replied · 27 October 2024

Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys

5/5

Trustpilot

Helpful and great communicators

Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!

Jennifer · 29 March 2023

5/5

Trustpilot

Satisfied client of long-standing

I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.

Denny · 16 March 2024

Agent replied · 27 October 2024

Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.

5/5

Trustpilot

I have had many dealings with Andrews…

I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.

Susan · 22 July 2024

Agent replied · 27 October 2024

Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys

5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen · 15 March 2023

5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip · 27 February 2023

5/5

Trustpilot

Amazing company

Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)

Jack · 16 May 2024

Agent replied · 27 October 2024

Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.

5/5

Google

Thanks to Andrews in Bath Bear Flat, specially thanks to Molly Scott, we were able to find a house in a very short period of time. The house is perfect for us. Very efficient and professional. It made things much easier.PositiveResponsiveness, Quality, Professionalism

Nuria · 25 October 2021

5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky · 24 July 2023

5/5

Trustpilot

two reliable agents

the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.

Angelika · 1 October 2023

Agent replied · 27 October 2024

Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.

5/5

Trustpilot

Haley from Andrews has been absolutely…

Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.

Harry · 15 April 2024

Agent replied · 27 October 2024

Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys

5/5

Trustpilot

I let a flat with Andrews for two years…

I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.

Holly · 17 September 2024

Agent replied · 27 October 2024

Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.

5/5

Trustpilot

Exemplary response to enquiries

My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted

Mrs · 20 September 2023

Agent replied · 27 October 2024

Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys

5/5

Trustpilot

Responsive, Guru's on Market Intel, GREAT team! Will use again.

Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!

Sybil · 28 February 2023

5/5

Trustpilot

A very simple process

A very simple process, the letting agent (Nocole) explained the steps to be taken in a way that I fully understood.Thought it was an excellent service

Gerry · 10 July 2024

Agent replied · 27 October 2024

Hi Gerry, thank you for taking the time to leave us a review. Fantastic to see your experience with Andrews was such a positive one. Thanks again, Rhys

5/5

Trustpilot

Friendly, professional service throughout!

Molly was fantastic during my recent move into a new rental property. She was in touch throughout the process and made us feel at ease, would highly recommend!

Peach · 31 May 2023

5/5

Trustpilot

Rented Property

Sometimes there was a lack of communication between Branches but once that was sorted and I got to speak to the right Person that person being Shannon things went well

Kelvin · 24 April 2024

Agent replied · 27 October 2024

Hi Kelvin, thank you for the five star review. Brilliant to see Shannon was able to help you, thanks Rhys.

4/5

Trustpilot

Monika

Monika at Andrews was as prompt as she could be with dealing with a matter at the property. It is always reassuring when the agent replies inquiries quickly and proceeds with what needs to be done.

PL · 12 December 2023

Agent replied · 27 October 2024

We really appreciate you taking the time to leave Monika a four star review, great to see she's given you such a positive experience! If of course there was anything extra we could have done to make your dealings with us the full fives stars please feel free to share further feedback with myself (Rhys) to RMessenger@AndrewsOnline.co.uk, Many thanks.

5/5

Google

Recently bought a house through this agent. Both Emma and Emily were brilliant, very helpful and efficient. Highly recommended. Thank you ladies!

José · 25 October 2023

5/5

Google

Rowan Payne was very helpful and gave us good advice during our difficult time selling our belated mothers house. Can highly recommend.

Sarah · 25 October 2023

1/5

Trustpilot

extremely bad

extremely bad, unprofessional. didn't give us a water reading at the beginning of our tenancy, and after one month of living there we ended up with a 200 pound water bill. very unprofessional, don't know their own job well. it's trash!

Jim · 8 August 2023

Agent replied · 27 October 2024

Mr Yeo,Thank you for reviewing Andrews. My email is choward@andrewsonline.co.uk should you wish to drop me a line on your experiences.I would be glad to take a look.Kind regardsCarl HowardGroup CEO Andrews

5/5

Trustpilot

Ranjan khilosia is an amazing angent…

Ranjan khilosia is an amazing angent for the Andrews property group. the service she has given us is nothing but excellent she has made our experience so smooth and headache free. You deserve 5star!

Vicky · 23 January 2024

Agent replied · 27 October 2024

Hi Vicky, thanks for the five star review, great to see that Ranjan has provided such a brilliant service to you. We really appreciate you sharing your experience with us and we know Ranjan will do too.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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