Every review we hold for the Bassetlaw office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery reliable, respond to complaints on time . Used them for 3 years no issues even got my full deposit back . Only left them cox the apartment was a shared accommodation wanted more space of my own and they didn’t have available flats at that time.
Shamim · 18 August 2025
★★★★★ 1/5
GoogleThe start at the shop have no desire for the people of a shared house that all get on they don't pick and choose there willing to stick a junky in when everyone is hard working! And on complaint they respond with deal with it and keep you're room locked! Just a thought if your thinking about it I even explained that I knew the person but they didn't want to know!! The house was amazing before this but you're not aloud you're own opinion it's there way or none!!I feel sorry for the landlord as he's going to loose out due to there ego
Kayne · 26 April 2024
★★★★★ 5/5
GoogleAll I can say is Anna has been amazing, she helped me out of a difficult situation.
And the service there after had been top class.
Thank you Anna xxPositiveResponsiveness, Quality, Professionalism, Value
Yvonne · 24 October 2020
Agent replied · 23 October 2024
Thank you for your feedback :)
★★★★★ 5/5
GoogleI love Expert Property shop the staff are always super helpful and make sure everything is taken care of for me, I really can't fault them! The famous Kevin McDonnell is a lot shorter in real life than I expected though. I'd only ever seen him on my computer screen before I dropped in. I can't let that affect my rating, however, as it's not his fault and his knowledge and business skills are second to none :) I will definitely be using the Expert Property Shop's services again!PositiveResponsiveness, Quality, Professionalism, Value
Matt · 24 October 2020
Agent replied · 23 October 2024
Thank you Matt, for your review our aim to keep our tenants and landlords happy with our service.
★★★★★ 5/5
GoogleGreat service was helped throughout the process by Anna, fantastic agent. 5 stars all the way. Don't plan on moving again but if I do Anna will be my first call.
Rob · 15 December 2025
★★★★★ 1/5
GoogleWorst company I have ever encountered in my life so after me and my partner was leaving a property as learned they was changing from one letting agency to another after helping expert property shop with informing them that we was left with out hot water for weeks due to a faulty boiler they seemed to what to help us since they was under the impression when sold the property that everything was in working order which worked out in their favour in court since I had all the screen shots off emails bk and forth with the old agency worker saying they wasn’t going to fix it since they was changing hands. After being miss treat by previous letting agency to then ask for my mail to be redirected to a family address has I had a tax returns check for them to re-send back to sender and have left me struggling for months once back on my feet definitely won’t be renting/buying or mortgaging anything under your company’s name and will continue to disgruntle people from ever using you once they get what they want out of you they kick you whilst your down
Graice · 24 October 2023
★★★★★ 5/5
GoogleI am very satisfied. They always accommodate us. They always have time for us. Thank you.Iveta Ocenasova. 10 watson road Room4
Iveta · 15 December 2025
★★★★★ 5/5
GoogleGreat experience dealing with Expert property shop recently. As a landlord all I’m looking for is reliability, results and good customer service and that’s what you get here. Highly recommend.
George · 15 September 2025
★★★★★ 5/5
GoogleAbsolutely brilliant my situation was very elongated and strenuous but never the less was given the most professional service and felt like someone was in my corner thank you so much kealeigh bostock
David · 9 August 2025
★★★★★ 5/5
GoogleI will describe my stay as exceptional. My room was particularly spacious and the heating was perfect especially during the winter. I wish i didnt have to move out.Thanks for the wonderful service.
Patrick · 9 August 2025
★★★★★ 1/5
GooglePoor quality properties and poor service, slow to respond to any issues. They only want to get people in places fast. Zero interest once you’re in.
Funny that you can never get in contact unless they want something, then you’re hounded for days!
Bill · 24 October 2023
Agent replied · 23 October 2024
I would like to invite you to call the office to discuss any queries you may have. We do aim to get applicants to become tenants quickly that is correct which is great for the landlord and the new tenant. Please call 01909 495222 and ask for the Office Manager Lynda
★★★★★ 1/5
GoogleI complained about a problem around 2 months ago and till now they have not solved the problem...I called them many times and told me that this person is looking for it I don't know about it. They told me that they gonna do it but till now they have not solved it.
Dhruvil · 24 October 2022
Agent replied · 23 October 2024
Please contact us on 01909 495222, not aware of your address, we can help you if i am made aware kind Regards Lynda Office Manager
★★★★★ 5/5
GoogleThe very friendly and knowledgeable staff helped us find the perfect house and negotiated a wonderful price which I don't think I'd ever have got by myself.
Guy · 15 September 2025
★★★★★ 5/5
GoogleWhat a great team of professionals here, they have a solution for any issues you're facing and will always provide a 1st class service... I cannot tell you how grateful I am for their support, highly recommended! Thank you.
Richard · 24 October 2023
Agent replied · 23 October 2024
Great to hear Mr Weiss, thank you EPS
★★★★★ 5/5
GoogleI have recently moved my property over to EPS to be managed after a terrible experience with another letting agent. The transfer process was handled very efficiently by Anna and I have peace of mind that the property is now being managed properly and that the tenant is being well taken care of. Highly recommend.
Sheila · 25 July 2024
★★★★★ 5/5
GoogleAs a new property owner I went to Expert Property Shop & they helped to take away any stresses I had, they found me a great tenant & the whole process was seamless highly recommend.
Lisa · 1 May 2025
★★★★★ 5/5
GoogleHelpful staff at Expert Property Shop, they help us find a lovely affordable place for our client. They went above and beyond.
Vikki · 15 September 2025
★★★★★ 5/5
GoogleAnna and Kevin were helpful in selling our property. Quick and professional through the complete process
Bond · 24 October 2023
★★★★★ 5/5
GoogleA great experience with Expert Property Shop, very good communication with staff, all very helpful, friendly and welcoming.
Always on hand when I need something and a great service.
Thank you ⭐️⭐️⭐️⭐️⭐️
Kealeigh · 24 October 2023
Agent replied · 23 October 2024
Thank you for your comment, your feedback is beneficial to us. Always here to help.
★★★★★ 5/5
GoogleI really enjoyed my stay here at Worksop. Lynda and Dylan are the best. The whole process of moving in, moving out and their service during the rental period was excellent.
Ondřej · 24 October 2023
Agent replied · 23 October 2024
Thank you Mr Srch, it was a pleasure to act as your managing agent, if you ever require us in the future please do not hesitate to contact us.
★★★★★ 5/5
GoogleKealeigh Bostock very understanding, helped me with any problem, the best employee of this agency
Adelina · 8 October 2025
★★★★★ 5/5
GoogleAmazing helping sorting out rent. Definitely recommend these guys! Kealeigh works wonders! Thankyou so much!
Adam · 2 October 2025
★★★★★ 5/5
GoogleExcellent service. Having kissed a few frogs I can’t recommend them enough. I have peace of mind knowing my properties are in their hands and now wouldn’t go anywhere else.
Sharon · 24 October 2023
Agent replied · 23 October 2024
Thank you Sharon
Look forward to managing your properties.
Appreciate a lovely review
★★★★★ 5/5
GoogleFantastic service from Expert Property Shop today, staff are so polite and helpful and have found me the most perfect home. Highly recommend.
Thank you Expert Property Shop 🏡🏘️ …
Tricia · 24 October 2023
Agent replied · 23 October 2024
Thank you Tricia, appreciate your review.
Always happy to help.
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