5/5
GoogleVery good customer service. Professional. I recommend it to everyone... Prompt and expert.
Agent replied · 11 October 2026
Thanks Vasile, your review of our estate agents in Worksop is very much appreciated.
Trusted Agent profile · Bassetlaw
Expert Property shop Bassetlaw reviews
★★★★★
207 reviews across 1 platform
85 Bridge Street, Worksop, S80 1DL, Bassetlaw, S80 1DL
Expert Property shop's office in Bassetlaw, at 85 Bridge Street, is rated 4.6 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.6.
Reviews
Every review we hold for the Bassetlaw office, from every platform, shown as written. First names only.
Google5/5
GoogleMany thanks for helping me rent out my properties. Really supportive team, great comms and very proactive to help my tenants. Thank you.
5/5
GoogleGreat experience renting through Expert Property Shop. The agent was very responsive and sorted maintenance issues quickly. Would recommend to other tenants.
1/5
Google⚠️ please ignore the reviews that are obviously from friends and family to make this disgraceful company look like a ligitimate bussines. They are nothing more than an appalling dodgy estate agents that have put the tennents through hell. Repairs take months if things are repaired at all and when they actually bother to fulfil their legal obligations the repairs are sub standard and barely last. One tennent had a leaking ceiling and they simply came and painted over it after months of complaining.The council housing standards have had to be called twice to get them to do the repairs and they have just had to be called a third time.We have struggled with a faulty boiler for years which was finally replaced but not before we were left without water and central heating again for days in the middle of winter leaving the tennent's with only a small kettle to wash and clean, and despite one of the tennents being registered disabled. No heaters were even provided. We were due a refund from the landlord however the estate agents only gave us rebates for half of the time we were without then refused to explainwhere the missing days had gone.. They have allowed violent tennents to move in by not vetting correctly, if at all, which has resulted in two tennents being physically assaulted in less than one year resulting in police intervention. The stress and disruption these events have caused to the tennents who have the right to a peacfull existence is criminal. However all you get ftom E.P.S when you complain are fob offs and a complete abandonment of their statutory obligations if you get a reply at all. I could go on and on with incdents but have to stop somewhere. I am currently taking legal action for the undue stress and anxiety this terrible company has caused over the years. Stay away from this corrupt shady organisation is you value your health and sanity. You have been warned. ⚠️ Reply to comment Funny how you now want to 'reach out' now your appalling corrupt business has been called out publicly. 🤣😂🤣 We have to get DMBC involved everytime just to get your sham company to do basic repairs. Not much reaching out going on there is there? 😅🤣😆 Stay away people, these cowboys only want your money and couldn't give a damn about your rights as a tennent. If anyone is in doubt ring DMBC environment enforcement. Oh and they're at it again with the fake reviews to try and counter the truthful negative ones. Don't fall for it, that's a good example of the deceitful tactics they will use once you have had the misfortune of renting from them.
Agent replied · 23 October 2024
I am sorry to learn you are unhappy, at the Expert Property Shop, we Manage a lot of properties and i can guarantee our tenants are our main priority, I reach out to you Mr Corner to call and discuss any issues you have to encourage a positive outcome.
5/5
GoogleWonderful customer service, friendly and helpful.
Agent replied · 11 October 2026
Thanks for leaving the review Scott.
5/5
GoogleGreat service and helpful staff, I will definitely use them again for finding tenants and reliable management services. Thank you.
5/5
GoogleAll the staff was incredibly helpful and understanding I would definitely recommend using expert property shop for any property problems
5/5
GoogleThis is my 2nd time with Expert Property Shop Ltd. Ms. Kayleigh is very helpful in answering all my queries. 🌟🌟🌟🌟🌟 …
5/5
GoogleGreat service at competitive fees
Agent replied · 11 October 2026
Thanks for the review Tanvir.
5/5
GoogleI’m currently looking for my first property and the guys at Expert Property Shop could not be more helpful.
1/5
GoogleVery unprofessional Didn't turn up for a viewing. No messages or emails. When asked what happened, no reply.
5/5
GoogleGreat service from Expert property shop managing property. Very helpful staff.
Agent replied · 11 October 2026
Thankyou for the great review, all the best .
5/5
GoogleAnna Has always been a kind person who does her best to help her tenants if they need anything and haven’t had any problems the short time me and my partner have rented with them and also would like to say Kealeigh has helped me a lot when I have needed the help
5/5
GoogleOverall very pleased with the management services I receive from Kevin and his team. I know my properties and tenants are being well looked after and they regularly keep me updated. Great communication and great people to deal with. Makes my life so much easier. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
We are very happy to hear as a business you have received good service. Communication is our strong point and having a dedicated team that keeps you updated is valuable to both landlords and tenants.
5/5
GoogleAlways very helpful, knowledgeable and courteous. Would recommend.
Agent replied · 11 October 2026
Thankyou Fran, a pleasure to be of service.
5/5
GoogleBrought a house through Expert Property Shop, very helpful team. I would use again.
5/5
GoogleUsed these guys for renting out one of my properties and the service was great. They kept me posted after speaking with each potential tenant based on the profile I supplied. They took care of all the checks and my property was successfully tenanted very quickly. I’ll definitely be using these guys again. Thank you to the whole team.
5/5
GoogleCouldn’t ask for more from expert property shop. Hands off hassle free as a landlord. Thanks Linda. My portfolio is in safe hands
Agent replied · 23 October 2024
Thankyou Sarah I will always be on hand to help where I can for you, all Landlords and customers. Appreciate your kind words.
5/5
GoogleI’ve been using this agency for several years and I am very satisfied with their services. They always respond quickly to any issues I encounter. A special mention goes to **Denise Anderson**, she has helped me tremendously, always with professionalism, patience and quick solutions. Highly recommended!
5/5
GoogleMy house was on the market for 6 months with another agent. I signed up with Expert Property shop just over a month ago, they have now sold my house after all of this time!!! The team are all very friendly and professional. I highly recommend them to anyone looking to sell their property. A++++++. Service
5/5
GoogleExcellent service! Great company and helped me get my properties let successfully. Linda was really helpful when I spoke to her!
Agent replied · 23 October 2024
Thankyou Ben for the review. The Expert Property Shop are glad you are happy with the service you received. Always on hand to help.
5/5
GoogleKealeigh is super helpful with everything related to my account!
5/5
GoogleI am very satisfied with the entire Anna,s service
5/5
GoogleExceptional service from Expert Property shop. Highly recommend.
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