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Romans reviews

4.1

★★★★★ Great

478 reviews across 1 platform

2-3 Winton Square, Basingstoke RG21 8EN

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Romans's Basingstoke office at 2-3 Winton Square is rated 4.1 out of 5 across 478 reviews on 1 platform, including 478 Google reviews rated 4.1. Checked 9 October 2026.

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4.1 / 5

478

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Murali · 27 October 2020

Agent replied

Hi Murali M, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Basingstoke. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Basingstoke

5/5

Google

Rating only, no written review.

Richard · 18 September 2020

5/5

Google

Rating only, no written review.

Paul · 18 September 2020

Agent replied

Hi Paul Ives, Thank you for the great review of our Romans Estate Agents Basingstoke team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Basingstoke

5/5

Google

Rating only, no written review.

Kay · 16 September 2020

3/5

Google

Rating only, no written review.

Chris · 29 August 2020

Agent replied

Dear Mr Thomas, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team

5/5

Google

Rating only, no written review.

Nishanth · 10 July 2020

Agent replied

Hi Nishanth Colin, Thank you for the great review of our Romans Estate Agents Basingstoke team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Basingstoke

1/5

Google

Rating only, no written review.

Chris · 26 June 2020

Agent replied

Hi Chris White, Thanks for taking the time to leave a review for us and our team at Romans Estate Agents Basingstoke. We're sorry that you haven't been completely satisfied, we would really like to look into this for you. Could you please get in touch with us on 01344 753104 or alternatively write to us at customerrelations@lrg.co.uk to allow us to do this. Many thanks, Romans Estate Agents Basingstoke.

4/5

Google

Rating only, no written review.

Pedro · 26 November 2019

5/5

Google

Rating only, no written review.

Kay · 26 October 2019

5/5

Google

Rating only, no written review.

Vinay · 2 September 2019

Agent replied

Hi Vinay Thank you for the 5 star review of our Basingstoke branch. We are pleased the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Rating only, no written review.

Melissa · 3 August 2019

Agent replied

Hi Melissa Thank you for the recent 5 star review of our Basingstoke branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans

4/5

Google

Rating only, no written review.

Laura · 29 July 2019

1/5

Google

Rating only, no written review.

David · 29 July 2019

Agent replied

Dear Mr Weakliam, I was sorry to see your one star rating. At Romans we pride ourselves on ensuring we are giving the best service possible so I would like to talk to you for further feedback. So if you would like to provide me with your contact details I will see what we can do to improve roneill@romans.co.uk. Best wishes Richard O'Neill, Regional Lettings Director

1/5

Google

Rating only, no written review.

David · 29 July 2019

1/5

Google

Rating only, no written review.

Kieran · 29 July 2019

Agent replied

Hi Kieran, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to see if there is anything we can do to try and make this situation better. Please feel free to contact myself a Customer Care Manager on 01344758596 and I will be happy to discuss Kind Regards, Joe Gilliland Romans

1/5

Google

Rating only, no written review.

Bijil · 29 July 2019

1/5

Google

Rating only, no written review.

Suriya · 29 July 2019

1/5

Google

Rating only, no written review.

Megha · 29 July 2019

1/5

Google

Rating only, no written review.

Indre · 29 July 2019

Agent replied

Hi Indre, we're saddened to see that our team in Basingstoke have received a low star rating following your experience with them, if you could provide more information to us this will give us a better understanding of your issues as we'd like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to me via email at jgilliland@lrg.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Joe, Romans

4/5

Google

Rating only, no written review.

Andy · 29 July 2019

5/5

Google

Rating only, no written review.

Trudy · 29 July 2019

Agent replied

Hi Trudy Thank you for the recent 5 star review of our Basingstoke branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans

1/5

Google

Rating only, no written review.

K · 20 May 2019

Agent replied

Hi Kieran, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to see if there is anything we can do to try and make this situation better. Please feel free to contact myself a Customer Care Manager on 01344758596 and I will be happy to discuss Kind Regards, Joe Gilliland Romans

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Questions about Romans

How many reviews does Romans have?

Romans's Basingstoke office has 478 reviews across 1 platform: 478 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.1 out of 5 across all 478 reviews, and 4.1 out of 5 on Google from 478 reviews, checked 9 October 2026.

Where is Romans's Basingstoke office?

Romans, 2-3 Winton Square, Basingstoke RG21 8EN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.