Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleRating only, no written review.
Murali · 27 October 2020
Agent replied
Hi Murali M, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Basingstoke. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Basingstoke
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 18 September 2020
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 18 September 2020
Agent replied
Hi Paul Ives, Thank you for the great review of our Romans Estate Agents Basingstoke team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Basingstoke
★★★★★ 5/5
GoogleRating only, no written review.
Kay · 16 September 2020
★★★★★ 3/5
GoogleRating only, no written review.
Chris · 29 August 2020
Agent replied
Dear Mr Thomas, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk
Kind regards, Mandy Klopper, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Nishanth · 10 July 2020
Agent replied
Hi Nishanth Colin, Thank you for the great review of our Romans Estate Agents Basingstoke team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Basingstoke
★★★★★ 1/5
GoogleRating only, no written review.
Chris · 26 June 2020
Agent replied
Hi Chris White, Thanks for taking the time to leave a review for us and our team at Romans Estate Agents Basingstoke. We're sorry that you haven't been completely satisfied, we would really like to look into this for you. Could you please get in touch with us on 01344 753104 or alternatively write to us at customerrelations@lrg.co.uk to allow us to do this. Many thanks, Romans Estate Agents Basingstoke.
★★★★★ 4/5
GoogleRating only, no written review.
Pedro · 26 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Kay · 26 October 2019
★★★★★ 5/5
GoogleRating only, no written review.
Vinay · 2 September 2019
Agent replied
Hi Vinay Thank you for the 5 star review of our Basingstoke branch. We are pleased the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleRating only, no written review.
Melissa · 3 August 2019
Agent replied
Hi Melissa Thank you for the recent 5 star review of our Basingstoke branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
★★★★★ 4/5
GoogleRating only, no written review.
Laura · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
David · 29 July 2019
Agent replied
Dear Mr Weakliam, I was sorry to see your one star rating. At Romans we pride ourselves on ensuring we are giving the best service possible so I would like to talk to you for further feedback. So if you would like to provide me with your contact details I will see what we can do to improve roneill@romans.co.uk. Best wishes Richard O'Neill, Regional Lettings Director
★★★★★ 1/5
GoogleRating only, no written review.
David · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
Kieran · 29 July 2019
Agent replied
Hi Kieran, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to see if there is anything we can do to try and make this situation better. Please feel free to contact myself a Customer Care Manager on 01344758596 and I will be happy to discuss Kind Regards, Joe Gilliland Romans
★★★★★ 1/5
GoogleRating only, no written review.
Bijil · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
Suriya · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
Megha · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
Indre · 29 July 2019
Agent replied
Hi Indre, we're saddened to see that our team in Basingstoke have received a low star rating following your experience with them, if you could provide more information to us this will give us a better understanding of your issues as we'd like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to me via email at jgilliland@lrg.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Joe, Romans
★★★★★ 4/5
GoogleRating only, no written review.
Andy · 29 July 2019
★★★★★ 5/5
GoogleRating only, no written review.
Trudy · 29 July 2019
Agent replied
Hi Trudy Thank you for the recent 5 star review of our Basingstoke branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
★★★★★ 1/5
GoogleRating only, no written review.
K · 20 May 2019
Agent replied
Hi Kieran, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to see if there is anything we can do to try and make this situation better. Please feel free to contact myself a Customer Care Manager on 01344758596 and I will be happy to discuss Kind Regards, Joe Gilliland Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.