Trusted Agent profile · Basildon, Essex
★★★★★
630 reviews across 1 platform
42 Southernhay, Basildon, Essex, SS14 1ET
Part of haart, see every office.
haart's office in Basildon, Essex, at 42 Southernhay, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleHeart Basildon are wonderful people to deal with, so professional and knows their stuff, I got my purchase completed under 3 months with no stress. I will definitely recommend them to anyone I know.
Hi James, it has been a pleasure working with you; thank you for taking the time to leave us a review! haart Basildon
5/5
GoogleGood customer service, very friendly in fact the staff always respond to your enquires like emergency services. The period spent to do all the transactions is phenomenon up to the exchange day. Well done guys. Will definitely recommend youPositiveProfessionalism
Hi Albert, we are so pleased that you have received a positive service from the team at haart Basildon. Please do not hesitate to reach out in the future if you ever need us and we wish you the best of luck in your new home! haart Basildon
1/5
GoogleI have called early in the morning on 25/02/2019 about a property in Essex, Basildon area. Agent, Joshua forgot to give me a ring to schedule a viewing on the property, although wasting enough time to provide accurate information on the phone. I would personally avoid.
Constantin Circu, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please could you call the office on 01268 284 656 to discuss this matter further.
5/5
GoogleI will strongly advice potentially buyers or sellers to choose Haart as that is professional service,very good communication,with all agent but I had that pleasure to speak to Charlie and I’m very satisfied with outcome.
Thank you Ewa for the google review for Charlie, we are very pleased that you are happy with the service that you have received. Kind regards - haart Basildon
5/5
GoogleVery helpful and quick to contact for new properties and in communication between vendor and buyer. I didn't actually buy with haart but their customer service was top notch.
Good morning, we are so pleased that you have received a positive service from the team at haart Basildon. Please do not hesitate to reach out in the future if you ever need us!
1/5
GoogleI have called early in the morning on 25/02/2019 about a property in Essex, Basildon area. Agent, Joshua forgot to give me a ring to schedule a viewing on the property, although wasting enough time to provide accurate information on the phone. I would personally avoid.
Constantin Circu, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please could you call the office on 01268 284 656 to discuss this matter further.
5/5
GoogleI strongly recommend doing work experience with the team.All of them were there to support me and would explain stuff to me until i reached my full understanding. They would find different ways to assit me and would always put a smile on my face.
Hi Tee, Thank you for your kind word about your time with us on your work experience. We are over the moon to hear to you had a brilliant time and hope you took a lot away from it. We really enjoyed having you and look forward to you popping in form time to time to say hello. Once again thank you for your kind words from the whole team :-)
1/5
GoogleVery disappointed with this estate agent at the moment property been on the market for 6 weeks not one viewing, no open day as promised and no contact from the branch at all
Hello Caroline, Thank you for taking the time to leave a review. One of my colleagues has now been in contact with you to discuss this further and will do everything to make it a better service from now on. Kind regards haart Basildon
5/5
Googlewe had our property on the market for 1 day before recieving a brilliant offer. we ve been in contact with mickey, josh, and danielle who have all bern easy to contact and have kept us informed. i would definately recommend haart to anyone.
Dear Maria Manser, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon! Regards haart Basildon
5/5
GoogleFantastic communication, very reliable , very smart in appearance, always cheerful and positive, thankyou
Hi Vicky, Thank you for taking the time to leave a 5* review for the team. We wish you all the best with your future plans. Regards, Haart Basildon
5/5
GoogleMet twice with Heydon for viewing he was very friendly, gave answers to his best knowledge and was patient with me being a first time buyer. Developed a good rapport with him at once. Lovely chap.. keep up with the good work😊 …
Hi Akor Sal, we are very happy to have provided you with such a positive experience! Haydon is pleased to know he could be of service.
5/5
GoogleRecently had some dealings with haart in Basildon, the team are all really professional and polite. Danielle has gone out of her way to help me find a new home, always responds to my emails even outside working hours. Great team all round.
Dear Sonia Lloyds, Thank you for leaving such great and detailed feedback about your experience with haart Basildon estate agents. Kind Regards The team @ haart Basildon
5/5
GoogleVery helpful and quick to contact for new properties and in communication between vendor and buyer. I didn't actually buy with haart but their customer service was top notch.
Good morning, we are so pleased that you have received a positive service from the team at haart Basildon. Please do not hesitate to reach out in the future if you ever need us!
5/5
GoogleHighly recommend this Haart estate agent. A big thank you especially to Jorden Cobdan All staff very helpful and on the ball chasing up the solicitors. Jorden Cobden especially was very efficient Would definite use them again
Hi Deborah, thank you so much for taking the time to leave such a positive review. We are really pleased that your experience with haart Basildon was a good one. Take care and stay in touch!
4/5
GoogleHad a very difficult sale but rebecca was patient and positive throughout the whole process was very helpfull
Hi Stephen, Thank you for taking the time to leave Rebecca a review. We are glad that all of the hard work and unforeseen difficulty paid off with completing on your property. Best wishes for the future. Kind regards, Haart Basildon.
5/5
GoogleChloe Stearck from Basildon Haart estate agency was very helpful in finding us the right property.
Hi Harika, thank you for taking the time to leave a positive review for Chloe. We are glad you had a good experience with Haart Estate Agents.
5/5
GoogleGreat communication and dealings with chloe and Josh found them both very helpful
Hi Rob, Thank you for taking the time to leave Chloe & Josh a review. Thanks haart Basildon
5/5
GoogleRegular update and timely response to enquiry
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you appreciated our commitment to providing regular updates and timely responses to your inquiries. At haart Basildon, customer satisfaction is our top priority, and we're glad to have met your expectations. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing haart Basildon!
5/5
GoogleFantastic service very helpful and extremely professional.
Hi Russ, Thank you for your positive review of the team at Haart Basildon!
5/5
GoogleDaniel Glover at Basildon office is extremely helpful and keeps you informed and up-to date of what the current situation is. Would definitely recommend him.
Sue, thank you so much for your lovely Google review on your experience with us, we will continue to work hard to make sure your moving process is as smooth as possible. Daniel - haart Basildon
5/5
GoogleDan has worked wonders to help get the sale of my bungalow through and the final few days has gone above and beyond highly recommended
Hi Mick, our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please do not hesitate to reach out! Daniel - haart Basildon
4/5
GoogleI had a problem with a purchase as the sellers decided not to commit on the 11th hour. Jordon steps in and tried her best to help resolve the issue. She has my respect.
Hi Jay - I'm really happy I was able to assist you yesterday and find a resolution for you. Please do not hesitate to get in touch if you ever need anything. Jorden - haart Basildon.
5/5
GoogleOur flat wasn't a straight forward sale, and took some time (This was no fault of haart). Although they did go beyond their duty of looking after us. A massive thank you to all the team at Basildon from start to finish!
Dear Darren Patwal, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleLisa has so been so knowledgeable with all our questions about areas and generally professional and friendly at the same time. Even helpful with properties that she wasn't selling. Would recommend.
Hi Claire - I am so happy I was able to help you out! We always love to hear from our customers, especially with such great feedback. I wish you all the best and hope to speak to you again in the future. Lisa - haart Basildon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Basildon office has 630 reviews across 1 platform: 630 on Google.
haart Basildon is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Basildon, 42 Southernhay, Basildon, Essex, SS14 1ET.
