5/5
GoogleFantastic team, so helpful at all times. Big thank you to Anthony and Louise.
Agent replied
Leanne Cross, thank you for your kind words and this wonderful review!
Trusted Agent profile · Basildon, Essex
haart Basildon reviews
★★★★★
630 reviews across 1 platform
42 Southernhay, Basildon, Essex, SS14 1ET
Part of haart, see every office.
haart's office in Basildon, Essex, at 42 Southernhay, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have just purchased our first home through Haart and were supported from start to finish by Louise, she kept us constantly updated and went above and beyond to ensure that everyone in our chain was kept happy and that all requirements were met. I would definitely recommend Haart as the service we received here was amazing!
Agent replied
Hi Sam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Basildon.
5/5
GoogleReceived the best service from Haart Basildon office. Thanks to the team and especially to Rebecca Pattenden and Chloe Staerk for always keeping in contact and keeping the chain moving smoothly. Highly recommend
Agent replied · 25 November 2023
Hi Lisa, Thank you for leaving a positive review for Chloe and Rebbeca, we are glad you had a good experience with the team at Haart Basildon.
5/5
GoogleI'm leaving this review for Rebecca from Haart Basildon . She always got back to me when I had a question and even though it was a difficult sale she pushed it through as quickly and seamlessly as possible.
Agent replied · 30 July 2023
Hi Deanna, Thank you for taking the time to leave a positive review for Rebecca. It's great to see that even with a challenging sale, it still progressed rather speedily. Kind regards haart Basildon
5/5
GoogleFirst time selling a house and couldn't be happier with the professionalism and organisation of Louise in keeping me updated throughout the process. She knew what was happening up and down the chain and was able to reassure me it was going through well. Would highly recommend. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you Susannah for taking the time to write a positive review. I was very pleased that I was able to help you with your move and reassure you with the process - Kind regards Louise haart Basildon
1/5
GoogleThey listed the house with the wrong description and pictures, I had to hold my own open house day as they were busy else where, I managed to find a buyer and negotiate a deal and sell the house. They done nothing apart from taking money. Estate agents they're not a joke they are.
Agent replied
Good morning, thank you for taking the time to leave a review. We are very sorry for the experience you have received - could you kindly contact the team to advise as to which property this is regarding as we have no recollection of this. We look forward to hearing from you. haart Basildon
5/5
GoogleGreat Company!! Thank you to Joshua and the agency for delivering excellent service.
Agent replied
Hi Dorel Vitan, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, haart Basildon
5/5
GoogleSmooth journey so far with Josh. He was always willing to accommodate our request in viewing the property and ensuring our rescuers was meet with satisfaction. Great role model in the industry.
Agent replied · 25 November 2023
Hi Esther, Thank you for leaving such a positive review for Josh. We wish you all the best with your purchase!
5/5
GoogleWe've loved viewing properties with Haart. Hayden has always been a pleasure showing us round houses, always happy to answer any question and has been great throughout the process so far :) Haart in general has been great! The Manager, Mickey, is also always happy to help and there in a flash when needed. Brilliant Branch with a Brilliant team.
Agent replied
Elise Hutchison, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleHad a great experience with Charlie so far in my search for a property. Every viewing we've had he's had the relevant information on hand, and answered all questions we've asked of him. 100% would recommend this branch and Charlie's colleagues.
Agent replied
Hi Josh, Thank you for leaving such a wonderful review for me. I'm happy to have been able to help you guys so far. Kind regards, Haart Basildon - Charlie Maynard
5/5
GoogleHayden was very knowledgeable and easy to talk to during my viewing
Agent replied
Faye Brumby, your wonderful feedback and rating mean a lot to us.
5/5
GoogleThe haart basildon team was very helpful and professional in selling our property expecially in the current pandemic, they made sure every viewing followed the guidelines whilst in our property. We thank the team involved for your patience and help during a stressful time, we highly recommend them to sell your property in the area.
Agent replied
Dear Terry, thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleAgent name called Hayden is very helpful. Special thanks to him
Agent replied
Dear Jackson Ignatious Thank you very much for your comments on how you have found your service with Hayden. If you need anything from haart Basildon in the future then please do let us know.
5/5
GoogleVery professional service by Heart. Hayden was great. Thank you
Agent replied
Hi D, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
5/5
GoogleDanielle has been brilliant great staff and friendly highly recommended
Agent replied
Dear Samantha Northcott, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. haart Basildon
5/5
GoogleI was visited by haart from Jake Kennedy who was very polite and and professional I am so far happy with the service provided.
Agent replied · 30 March 2024
Thank you for sharing your feedback with us! We're thrilled to hear that Jake provided you with polite and professional service during his visit. At haart, we strive to ensure our customers receive top-notch service at every interaction, and it's wonderful to know that Jake's approach left you satisfied with the service provided so far. If you have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to make your experience with haart as smooth and enjoyable as possible. Thanks again for choosing us
5/5
GoogleGreat experience from Haart Basildon. Excellent customer service, house on the market and we accepted an offer within 2 weeks. Mention to Josh and Chloe who were great showing prospective buyers around the property.
Agent replied · 30 July 2023
Hi Gary, Thank you for taking the time to leave a positive review for Josh and Chloe, we are glad the team has been able to sell your property promptly! Kind regards haart Basildon
5/5
GoogleLenny and Paige were very helpful and their services were top class. Thanks to haart lettings we had a smooth move.I'll always recommend using them any day.
5/5
GoogleBeen working with Joshua Sutherland @haart Basildon. He is really helpful and patient with me. I would recommend him.
Agent replied · 24 August 2024
Hi Jai, we are glad that you have had a good experience with Josh! Thank you for taking the time to leave a review. Kind regards, haart Basildon
5/5
GoogleVery professional service from the start. Jake Kennedy took charge of the open house sale, and I found him polite, interactive, confident, and reassuring when necessary. I was kept informed along the way, and it was a very pleasant, successful experience.
Agent replied
Good morning Janet and thank you for your kind words; we always strive for excellent customer service here at haart Basildon and are so pleased your experience has been a pleasant one.
5/5
GoogleFrom the very first call Daniel has always been very engaging, efficient and super helpful. He took the time to ask and listen about what I want and really went out of his way to make sure we have what we need/ask for. He fitted us in at extremely short notice. Really happy so far!
Agent replied
Hi Becky Do, thank you so much for your positive comments about haart Basildon! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleThe team at haart Basildon are truly wonderful. They have gone above and beyond any agent that I have ever used and I will recommend them to everyone. Thank you so much Mickey, Elizabeth, Louise and all the team.
5/5
GoogleExcellent service from Mickey Brennan on Saturday. I had popped into Haart to discuss my current tenancy agreement with another agent and he was very helpful. He knew i wasn't a potential customer yet still had the time to sit with me and go over my concerns. Thank you very much Mickey! Would highly recommend!
Agent replied
Dear Bekki Hills, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Basildon estate agents
5/5
GoogleRebecca from haart has been absolutely fantastic during the process of purchasing my new home. Always on the ball, chasing people up and getting answers. Can't recomment haart enough!
Agent replied · 27 August 2023
Hi Bianca, Thank you for taking the time to leave a glowing review for Rebecca. We hope you enjoy your new home! Kind regards haart Basildon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Basildon
How many reviews does haart Basildon have?
haart's Basildon office has 630 reviews across 1 platform: 630 on Google.
What is haart Basildon's rating?
haart Basildon is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Where is haart's Basildon office?
haart Basildon, 42 Southernhay, Basildon, Essex, SS14 1ET.
