Douglas Allen Wickford reviews in Basildon

★★★★★ 5/5

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Andrew Bilby "the star "

My name is Elizabeth, with confidence I can say that Andrew Bilby at Eastham branch very much deserves a medal for his had work in helping not just me but also others in the chain in making our dream home come true, with his comforting words and reassuring me that all the the chain will move on the same day. Andrew went the extra mile to do all the hard work on everyone that was involve chasing all solicitors and other estate agents. It was Andrew that made our dreams come true. Maureen choose the best man in her team. Well done 😎 ! ! !

Elizabeth · 11 May 2017

★★★★★ 5/5

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I am so thankful to Daniel Bourne and …

I am so thankful to Daniel Bourne and his team for selling my house. I had my heart set on a new home and Daniel introduced a strategy to allow me to sell my home and secure my dream house. Ummad, Michael and Joe were round every week with new buyers until I was sold and worked endlessly to make everything happen. Andrew Bilby stayed on top of our solicitors the whole way through and kept us up to date so that we never had to worry. Last but not least William Nash, we were reluctant to see William as my Husband works at a bank but William presented amazing rates along with fantastic advice that allowed us to make our move and save some money in the process. I am unsure if our move would have ever happened if it wasn't for Douglas Allen. I remember Daniel telling when I first met him that my hardest decision to make would be what I spend all the money he will make and save me on. I will now be enjoying a lovely extra holiday this year and my husband can enjoy an earlier retirement.

Allison · 2 May 2017

★★★★★ 5/5

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Douglas Allen Barkingside

We first contacted Douglas Allen over the phone where I spoke to Jordan and gave him a brief idea of what we were looking for in a property. From that he arranged a viewing for us although we didn't like the property he took on board all our comments and the following Saturday both Jordan & Joe arranged a few viewings for us all within 20 minutes of each other which we really appreciated as it saved us time. All the houses we viewed were exactly to our specifications and we were impressed that our comments were taken on board. This same level of service carried on for the next few weekends saving me and my partner a lot of time in having to arrange appointments as this was all done for us. After each weekend viewing either Jordan or Joe would contact us the following Monday to get our opinions. Any time we had a question or query if they did not know the answer they would come back to asap which we really appreciated. Thank you so much for your help and assistance Joe and Jordan and hopefully our paths will cross in the future when it comes to upgrading our house! Anish & Omadevi

Anish · 29 April 2017

★★★★★ 5/5

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thanks Greg for helping me to finally …

thanks Greg for helping me to finally sell my home. After 10 weeks on the market with a local agent I took the decision to go on with Douglas ALLEN. Greg said that a new marketing strategy and his client database he has he could get us sold. As a man of his word after just 2 weekends of viewings I sold for 5k more than I was on the marker for and after just 8 weeks of being on we have now exchanged. The chases from Greg with the legal shave me confidence that I was in good hands and Steves skilll to deal with issues that c and up got us over the line. Thanks for all your hard work and I will be recommending you to friends.

Adam · 23 April 2017

★★★★★ 5/5

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Paris Hall - Lettings - Douglas Allen

Paris had helped us secure our new flat in Pilgrims Hatch which we have now finally settled in to. Not only was she quick to return any calls and answer any questions we had but Paris also made the transition from homeless to home in less than a week. Would we recommend Paris and Douglas Allen to anyone looking for a property? Will we even see Paris to look for another property in years to come? You bet your balls to a barn dance we will on both fronts!

Lew · 21 April 2017

★★★★★ 5/5

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Very Pleased

I felt Greg, Steve and Keith were a reliable, professional and proactive team. Greg did a great job selling our house, negotiating and getting a decent price (over the asking). He offered no-nonsense, straight forward guidance (which we asked for!) and we strongly felt he was looking after our interests. He was approachable and helpful and we felt he went that extra mile to make our lives easier, dropping of keys, etc. Steve was impactful when the sale had problems and we felt, with his experience and forceful nature, he got the results we wanted and was always clear, concise and quick to feed back to us. Keith was invaluable in tying up the final weeks of the sale, and saved me many back and forth phone calls with solicitors, etc, as he dealt with the whole chain himself - which became very complicated, so we were very glad we had a strong team on our side. We were initially sceptical about paying a commission to an estate agency, but now feel we got our money's worth and wouldn't hesitate to recommend Douglas Allen and the Woodford team.

Louisa · 29 March 2017

★★★★★ 5/5

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Thank You all at Douglas Allen

Thanks to all the team at Douglas Allen for selling my property in Walthamstow. My first encounter was via a phone call to Nathan in Walthamstow, immediately I was reassured by his honesty and depth of knowledge in relation to the reality of selling. He was not pushy or fixated on inflated prices, he was very honest about the process and asked me questions which I had not even thought about. Following my phone conversation with Nathan I decided to sell my flat at this time and it was the best decision ever. Thank you Nathan. I felt confident with Douglas Allen from the beginning. A huge thanks goes to Andrew Bilby the Sales Progressor, Andrew was the constant link between all parties and I really felt he had great respect and time for everyone he was dealing within this sale, he was so professional throughout. His knowledge, expertise and sensitivity played a huge part in getting my flat to exchange. There were times that I felt like giving up, however his constant reassurance and experience made this possible. I truly believe this flat would not have exchanged without his support and professionalism. He had the patience of many saints!!! Thanks Again Andrew.My last point, every time I phoned Douglas Allen office I was listened to and my messages were always passed on, which is a great feeling as a customer.

Noreen · 22 March 2017

★★★★★ 5/5

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Barkingside Office

Hi,Would like to thank the team at Barkingside for their efforts in securing me a nice home for my young family. I was really desperate to buy a place and they made the whole process very smooth and hassle free. Especially Dan and Joe from the team were really helpful. I viewied the property with Joe at Barkingside office. He was really helpful, insightful and very personable in his approach. He carefully listened to my needs and gave all the relevant information about the property and process of first time buy. Then I spoke to Dan at Barkingside and after speaking with him I felt that I am with the right people who can help me find a right property for me that will suit me and my family. Thank you both for being there through out the process. Really appreciate. 5 star service! Best. Ali.

Ali · 6 March 2017

★★★★★ 5/5

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Hard working team

I just bought a house with chigwell douglas allen and i must say I'm very happy it was them dealing with me. I missed out on one before and robin was straight away showing me another one. Very lovely man. but i must say tanya was absolutely outstanding. There was many time when i thought that it wasnt going to happen but tanya was always there to keep it together. She works very hard. All of them did a lovely job for me even when i call in for a problem i think jordan and joe were very helpful. But i must say big big thank you to tanya, we were lucky to have her help

Saif · 23 February 2017

★★★★★ 5/5

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Sale of House

I required a quick sale in order to secure a house on which I had made an offer. Daniel from the Barkingside Branch gave me an honest opinion of the best way to go about a quick sale and stressed that the conversation would have been very different had I been asking for a straight valuation and been prepared to wait for a good price. As promised they began marketing the property as soon as I had signed up and the buyer had been secured before the photos had even been taken for the brochure. As recommended I had a board outside and a further 2 offers were received within the first week. Both Umad and Daniel were very helpful and when not available whoever answered the phone was able to quickly check my file and update me on progress. I also used Barnes & Partners Solicitors via the E-Move team as recommended by Douglas Allen as I felt it would be prudent to have the solicitors handling my sale and purchase working in close liaison with the Estate Agents. I have no complaints about their efficiency but I do feel that Andrew from the E-Move team was the more proactive in pushing forward with the exchange of contracts and keeping everyone informed of progress.I feel I made the right choice in Estate Agents and have no complaints.

Glenda · 21 February 2017

★★★★★ 5/5

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Fantastic

I just recently bought a flat from Douglas Allen at East ham. I bumped into a gentleman called Hassan Anwar. What a man. Very professional, responsible and credible and transparent individual. Had good knowledge of properties which were shown. Kept me updated on my sale also gave me good advice. I would not hesitate to recommend Hassan to anyone and would want to buy off Mr Anwar again. 10 out 10. Not an average agent. Wish him all the best.

Sarfaraz · 8 February 2017

★★★★★ 5/5

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stress Free

Thank you to all the Team at Douglas Allen Chingford, I was not looking forward to moving home again as I had a bad experience last time.Jess came to see me and out of the 4 agents I had the most confidence in her and all she would do to sell my home.After the meeting James and Jake came round to view my home and fee led me with even more confidence due to their enthusiasm. They arranged an open day and I received over my asking price within two weeks. Throughout the whole process of moving James and Natasha worked very hard to keep as stress free as possible. I would also like to thank Jake for all his hard work with showing people my property and Jess for convincing me to use Douglas Allen, I would recommend their services including the Solicitors, Channel at Barnes and Partners to anyone looking to move home.Mark

Mark · 28 January 2017

★★★★★ 5/5

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I am a first time buyer and was really happy with Douglas Allen loughton

I am a first time buyer and was really nervous about the whole process.Step by step I had Samuel there to help and guide me through . Samuel was easy to talk to and made me feel at ease throughout.He was always professional and genuinely wanted to do a great job. I will be recommending Douglas Allen as a estate agents to other friends trying to get on the ladder, based on Samuels great help to me in buying

Marie · 19 February 2018

★★★★★ 5/5

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Professional, hard working, good team (East Ham Branch)

I am very happy with the service provided on my sale. Hard working Andrew did everything to facilitate the sale after the offer was made. East Ham team helped me throughout the process and gave me excellent advice, well worth the money spent on commission for such great professional service. I would like to compliment Wasim and Hassan for they brilliant interpersonal skills and ability to find a good trusted buyers. Thank you to Natasha a for her efforts in putting my property on the market and lining up viewings promptly. I would recommend Douglas Allen East Ham, especially if you are selling.

Olha · 18 December 2016

★★★★★ 5/5

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Better results than other agents!

I am currently selling my property and buying my new property both via Douglas Allen!After my original buyer pulled out, Douglas Allen - East Ham were able to secure me another buyer within the week. Something none of the other agents I used managed to do!Special mention must go to Andrew Bilbey who's been in my corner all the way along, and Maureen Grey and the team at the East Ham branch who have and continue to, pull out all the stops to get this whole process almost over the finishing line!Wouldn't hesitate to use them again or recommend their services to anyone else.

Miss · 9 December 2016

★★★★★ 4/5

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Great Sales - friendly, helpful

I was very fortunate to deal with two extremely lovely, down to earth guys at the Walthamstow office - Christian & Jat. Both made the viewing experience very personal and understood what we were trying to achieve. We signed up with the agency when we saw a house we liked which we didn't end up getting, but were extremely lucky to get our offer accepted on our house at first viewing because of that and how helpful the whole sales team were. We were in this stage of the process for 9 months due to our chain and I would say the only down side was that once we had our offer accepted, we had some difficulties with communication from the sales progressor. However we are now happily in our home and super grateful for those that helped make it a smooth process. We used Faisal from Mortgage Matters for our mortgage advise - he's based out of the Walthamstow office so that was super handy as he knew the team but was impartial and really on our side but I'll write about that separately!

Sarah · 18 November 2016

★★★★★ 5/5

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Really good.

We chose Douglas Allen due to their superior knowledge of the local market. Steve is about as enthusiastic as they come and we liked his energy. We had an open house and received lots of offers at the price we had hoped for. After negotiating we finished with a tidy little sum extra and this confirmed my belief that ‘You get what you pay for’. I liked the straight forward approach from this company and always felt like he valued us as customers even though we were not selling a million pound house,unlike one of the others I had seem who seemed to lack interest!

Marcus · 14 November 2016

★★★★★ 4/5

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Thank you to the team at Douglas Allen, East Ham Branch

Whilst it took nearly six months for the sale of my house to go through, this was not for the lack of any time or effort on the part of Maureen and her DA team. There must have been 50+ viewings of the property with 7 offers put in. The only frustrating part was the time taken trying to convert those offers into a confirmed sale but eventually we got one to stick. Special recognition must go to Andrew Bilby who co-ordinated the sale from the point the eventual winning offer was accepted. Andrew was proactive at all times - I never had to chase him for an update - and I fear that without him, the sale may not have successfully concluded. Thank you Maureen and co!

Rob · 18 October 2016

★★★★★ 5/5

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Outstanding service,

Special thanks must go to Jason on his very personalable and dedicated service he has provided since calling from day 1. His enthusiasm and commitment to get the best for us has been shown in days within 10 days of listing with Strong offers from both. Great and honest communication has given us great confidence in the service. Also thank you to Daniel and Simon who have been massive support in the house sale. The guys at Douglas Allen have succeeded where other local estate agents did not. Cheers Michael Parrish-Heighton

Michael · 18 October 2016

★★★★★ 5/5

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The best in the market!!!

Just purchased a dream property from Douglas Allen (Barkingside Branch). I could not thank Umaad and Daniel enough for making this happen and trust me if it was not for these two i don't think i would have got this house. The difference between Douglas Allen (Barkingside Branch) and other estate agents is that these guys actually CARE...Also simple and straight forward, No BIG TALK and straight to the point. Once again thank you so much umaad and daniel and the entire Douglas Allen (Barkingside Branch).

Ketul · 17 October 2016

★★★★★ 4/5

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About my agent Ellie Cox

Ellie Cox was my agent who took my husband & myself to review the property & arranged to view the property twice which we are thankful. She answered all our questions & tried her best to get the deal through but it didn't happen for no fault of her own. She did her part well and truly which we appeciate it very much. We wish her well in her career.

Ranee · 7 July 2021

★★★★★ 5/5

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Great service by sales advisor- Ummad

Just wanted to say a big thank you to Ummad and the team at Barkigside branch for their professionalism and assistant in the quick process in buying my house. Ummad was always ready to help and provided advice throughout the buying process. Supported me through the whole process and could always call/ email and receive quick reaponses! Other staff at the branch were also there ready to help and support such as Daniel the manager- so thank you all! Felt as though they understood me and were there every step of the way! Would highly recommend the branch to others and the sales advisor - Ummad and Daniel and the team. Ayesha

Ayesha · 26 September 2016

★★★★★ 5/5

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Property sale - great service

This was the second time we sold our property with the Woodford Branch of Douglas Allen. Most recently we sold our property with them in summer 2016 and we were again very pleased with their service. Stephen and his team worked very hard from start to finish to ensure we had the best sale possible for our property, kept us always up to date and looked into any queries we might have had immediately. The result was that we had a very smooth and swift sale with a very good price for our property. We can highly recommend them!Thanks team!

Reiko · 24 September 2016

★★★★★ 3/5

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walthamstow branch

Wasn't impressed with sales and marketing, a lot of talk to get you to sign, then don't hear from them, hardly anyone turned up for 1st open house then second open house agent was late and I ended up doing it myself! 2% fees high compared to other agencies.However, after sales was brilliant particularly Andrew Bilby who was constantly in touch & really pushing to get the transaction dealt with quickly due to my family situation and school places. It was great to have his honest, hardworking support because of him my sale went through in 10weeks. I also was impressed with Callum at the walthamstow branch who went out of his way to try and sort out the situation when our buyers pulled a fast one!Overall I would use Douglas Allen again but wouldn't be as naive next time with my expectations.

Josie · 19 September 2016