Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDouglas Allen Chingford
what a fantastic choice choosing Douglas Allen, from Jess covering and answering all questions at the valuation really putting us at rest, to Jake making sure all our viewings ran smoothly, then i really felt the manager James was working for us to get every penny for our home when the offers come in, constant contact keeping us in the loop made it as pain free as possible i would recommend douglas allen and the chingford office 100x over thank you all!!
Mr · 9 October 2017
Agent replied · 28 October 2024
Dear Mr H,thank you for taking the time to post your 5 star review regarding , Jess, Jake and James in my Chingford office. Our aim is set out from when we first meet to help you get the Best Possible Price we can for your home and it was great to hear that you felt that this was the case..I wish i could take you out on every appointment we do to let our future seller know what we do.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotDouglas Allen in Woodford will get your home sold and they are really good to deal with!
My property had been on the market for two months with an independent estate agent, they were nice people but even after two months, I had no offers despite all of the feedback being really positive. I decided to contact Douglas Allen because I'd heard good things and I can honestly say those good things are true! I met Steve who is one of the Branch Partners and his enthusiasm and genuine commitment and love for his job shines through. He walked into my home and was enthusiastic about selling it and really wanted me to know that I could trust him to do a good job. He was professional and persuasive at all times and he motivates the younger members of his team to be extremely customer focused and enthusiastic too. I got two offers within two weeks of my flat being on the market with Douglas Allen and I have now accepted an offer. Steve has been in communication with me every day and is available by email, phone and text. I also thought it was really good how the sellers online web area is updated regularly. I could see literally minute to minute what the sales team were doing to sell my home and I could see at one glance what the viewers were saying about my home. I was impressed at how diligently this information was kept up to date. Steve also helped me to think through the purchase of my new build property and I really appreciated that too. I wouldn't hesitate to recommend Steve and his team, they are still there to take care of me until the sale completes and I find this really reassuring.
Sarah · 6 October 2017
Agent replied · 28 October 2024
Dear Sarah Parry,Thank you so mus for taking the time to post your very detailed 5 Star Review regarding Steve and his team in our Woodford Green office. I was pleased to see that you felt the passion and enthusiasm that Steve shows every day within our office, its very infectious ! Our on line account is very useful to a lot of people and make us as an agent completely transparent as you can see what we see with regards to the progress and interest shown on your home..I hope your move all goes through and you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotVery pleasent experience with Hasan (East Ham Branch)
Hasan was my first point of contact when I started using Douglas Allen. I am very thankful for his genuine advice and help throughout the entire process from start to finish. It was a pleasent surprise to find an agent that wasnt pushing me to buy something that I wasnt sure of and had my best interest in mind. Especially as I was a first time buyer in the UK its easy to be mislead or be given deceitful advice so I was lucky to have such support!
Juliet · 23 September 2017
Agent replied · 28 October 2024
Dear Ms Velicangil,I am delighted to hear of the great care and help you received from Hasan at our East Ham branch when buying your first home. It can be a stressful process so our professionals will always do whatever they can to help in any way they can as you have seen.Thank you very much for your 5 Star review and on behalf of us all I wish you many years of happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWe took the Douglas Allen Basildon …
We took the Douglas Allen Basildon branch on after having no viewings from our initial Estate Agent and we are so glad we did. Joelle and the team were so proactive, motivated and within a week had a number of potential buyers come and view our house and within 4 weeks had sold our house. The online account we had with them was great to keep up to speed with how our property was marketed and the amount of people that had viewed our details including record of viewers to the house and if any offers was made. We would definitely recommend this branch to others as they are so friendly and willing to do the very best for you. Thanks Basildon.
Claire · 21 September 2017
Agent replied · 28 October 2024
Dear Claire, We are also very glad that you decided to use our company and appreciate after the poor response you had from the previous agent it must of been a leap of faith. Joelle and the team at Basildon pride themselves with delivering on their promises. Keeping the client informed of everything we do by phone and by the use of our website or App, certainly helps as many people have busy lives, this way we are there to be proactive on the sale whilst keeping you fully up to speed in real time.I wish you all the best for the future and look forward to being of assistance to any one you know.Kind regardsPaul IngletonAssociate Operations Director
★★★★★ 5/5
TrustpilotThank you Abbie and Chloe
I am very grateful that I had the chance of having Abbie and Chloe taking care of all the letting process for me.I was away on holidays and I needed to find a place to rent before I came back and Abbie was the only letting advisor, from many agencies that I contacted, that was keen to help me with my search. Thank you so much Abbie and Chloe for being so professional, kind and always available to answer all my doubts and queries.
Cidalian · 11 September 2017
Agent replied · 28 October 2024
Dear Cidalian, Thank you for taking the time to add your thoughts on Abbie and Chloe from our lettings team, I am so pleased to hear that they offered the level of service that you needed and treated you with the respect needed. We are always wanting to help clients and ensure that they receive regular updates of new properties and take away any burden by helping you all the way through the process. I wish you the best in your home and we are more than happy to help in the future.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotEast Ham Branch - Property Sold Holborn Road, Plaistow E13 8Pb
I was originally going to go with another agency but was stopped in my tracks by what Douglas Allen had to offer. My property was sold in under 2 weeks, I did not expect it to go so quickly and from the beginning to the end Natasha who works at the East Ham Branch kept me updated with the sale process, arranging viewings, open days and keeping me in the loop regarding the feed back. I also had dealt with Andrew from the East Ham branch who was absolutely brilliant, he was so professional and chased up the buyers solicitors, constantly communicating with all involved including our new build and our solicitors. Andrew made the whole transaction smooth and hassle free, taking away my stress and advising me on realistic timescales. The relationship built with him was not only professional but it was also pleasurable to hear his reassuring voice at the end of the phone took the panic out of the experience..I shall miss that voice. I think selling and buying a new house at the same time and being in a chain is stressful enough so you really need to choose your agencies wisely and I have to be honest so that others who have take the time to read my review wouldn't automatically choose the cheapest but choose the best and make sure you understand what you are getting for your money.
Ms · 7 September 2017
Agent replied · 28 October 2024
Dear Ms,Thank you for taking the time to post your review regarding your experiences with Natasha at the East Ham office. Andrew works hard behind the scenes to ensure that the sales go through. Reading what you had to say the team have genuinely helped you through as you say what can be a stressful time. We spend a lot of time when we are valuing peoples home to try to get across why we charge what we do and it was good to see that you feel you have got value for money.Thanks again.Rob WadeAssociate Operations Director.
★★★★★ 5/5
TrustpilotThe best in Basildon
We was really happy with the attentive service we received from the minute we spoke to simon about marketing our property, they organised everything and kept us informed throughout. All the viewings were accompanied by a member of staff who made every effort to sell our home .the app was also very informative and gave us an idea of what people were saying about our home , the home brochure was outstanding as well . once sold the after sales team ,mainly Chelsey, kept us informed throughout and was continually chasing solicitors for us .I can't recommend them enough and would thank Alex ,Simon and Chelsey for all the help they gave us in the marketing and quick sale of our property
Chris · 31 August 2017
Agent replied · 28 October 2024
Dear Chris, Delivering on our promises is always our aim, we certainly want to keep you informed of all progress being made and having the App giving you access to our "My Account" allows you to keep on top of exactly what we are doing. Selling the property and having experienced staff to show people round is very important not only to gain the sale but to also achieve the Best Possible price. I will pass on your comments to the office and thank you for taking the time for adding your thoughtsKind regardsPaul Ingleton Associate Operation Director
★★★★★ 5/5
TrustpilotAttentive, hard working and honest
Attentive, hard working and honestWe recently completed our purchase through Douglas Allen and we are very happy with the service overall. Andy Dumas understood what we were after and showed us several appropriate properties for our budget and taste. Andy was very attentive and helpful and we would recommend him and DA in general to any prospective buyers. They know the area well and work hard for you. We also were served well by other staff including Greg and Keith who helped push the purchase through as quickly as possible. Picking an estate agent is tough and there are a lot of bad ones out there, but I speak honestly when I say that I did not see anything I didn't like about the way DA conducted its business and I'm very happy with the outcome. AF
Andreas · 29 August 2017
Agent replied · 28 October 2024
Dear Andreas,Thank you for writing your review regarding Andy at the Woodford Green office. Andy takes great pride in his role within the branch and I am pleased that you experienced that . I was nice to see that the team backed him up wit Greg and Keith both mentioned.Good luck in your new home .Rob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotDouglas Allen Chingford South
A big thank you to Jess and the team at the Chingford South office. We were more than a little sceptical that we could achieve an upgrade from flat to house, but the advice we were given was accurate and now we are very happily settled into our new home. I was particularly impressed by the good communication we received all the way through the process, and wouldn't hesitate to recommend Douglas Allen in Chingford South for to buy or sell in the area (they did both for us.)Thanks once again guys; much appreciated!
David · 17 August 2017
Agent replied · 28 October 2024
Hi David,Thank you for your positive feedback regarding Jess and the Chingford team. You are probably not the only person that has been sum what skeptical with making the move from a flat to a house but it was great to see that Jess has advised you and helped this happen.I hope you will be very happy in your new home.Rob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotCaring, Professional and Personal
Abbie Wilson from the Basildon office was very helpful in showing me the house and answering all my many questions. She was professional throughout and understood my need for a swift conclusion to the rental process, as I had been messed around by potential landlords who had withdrawn after holding deposits had already been paid. I needed to move in ASAP. Abbie was very good at listening to my concerns and didn't just fob me off with some scripted lines. She genuinely addressed my worries by getting in touch with the landlord (who lives abroad) and giving me thorough and professional feedback. The referencing process was very straightforward and efficiently carried out and didn't cause any delays moving in. The move-in process was very smooth and Monet and her team were always on hand to field questions. Thanks again. will definitely deal with you guys again!
Sim · 10 August 2017
Agent replied · 28 October 2024
Sim, The feedback on both out Lettings department and management team is much appreciated, we always aim to ensure that the level of service is above and beyond that expected by the clients and that all tasks are undertaken both professionally and as soon as possible.We would love to help you or anyone you know again in the future.Kind regardsPaul Ingleton, Associate Operations Director
★★★★★ 5/5
TrustpilotDouglas Allen - Barkingside
Having tried selling with cheaper alternatives and being let down I thought it was time I give Douglas Allen a chance. After months of not selling Daniel really lifted my spirits and presented a strategy to get me moving. My hopes and expectations were set high but true to his word Daniel got me the price he promised (which was actually more than the offers I was getting with cheaper alternatives). The process went very smoothly and I was actually kept up to date along the way which I never thought would happen (due to bad experiences in the past). The team in Barkingside have their heads screwed on and are passionate about delivering a great service. Thank you to Daniel along with the rest of the team for getting me moved.
Daniel · 3 August 2017
Agent replied · 28 October 2024
Dear Mr Mednick,Thank you very much for your comments and subsequent 5 Star review of our Barkingside office. Unfortunately the experience you describe of is quite common with Sellers being swayed by false claims and "too good to be true" fees so you are certainly not alone! We use many unique ways of marketing to ensure the very best result for our sellers and I am delighted that Daniel and his Barkingside team were able to employ these so successfully for you.Thank you very much for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen Basildon - Just brilliant!
An amazing, professional and patient team!After probably the most stressful time and being messed about with various buyers, the Douglas Allen team in Basildon continued to effortlessly and tirelessly get us more and more viewings. From day one I was impressed by the amount of effort that goes into a house sale through this company. A special mention to Joelle, Alex and Chelsey from beginning to end put up with me at my most stressful and perserved to get us through to a completed sale just like they promised they would.I would like to thank them all and teh rest of the team behind the scenes for all of their efforts.
Maxine · 18 July 2017
Agent replied · 28 October 2024
Dear Maxine, I am so pleased to see that you had the promises given to you delivered. As you said moving home can often be a stressful time for all those involved on this basis we are aware that working with you, ensuring we deliver on all we agree to do is the best way of ensuring that the move happens and reduces the stress as much as possible.I will pass on your thanks to Joelle, Alex and the sales progressor Chelsey who works to ensure the sale moves to a speedy conclusion.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotDouglas Allen East Ham
Douglas Allen East HamI want to say thank you to Hasan from East Ham. Hasan helped us in selling our property. He came around to give me a valuation, it felt good to know that he was a local guy. He explained to us how we need a buyer that would match our requirements as I had to exchange on sale and purchase Very quickly. I was a bit hesitant going with a mortgage buyerBut with Hasan's guidance and good advice he helped us secure a buyer that met our deadlines and now we have completed. I also want to thank Mr Andrew who was working in progressing my sale He liased with everyone and always kept me up to date when ever I called. Thank you East Ham Mr. Singh
Daljit · 18 July 2017
Agent replied · 28 October 2024
Hi Daljit,Thank you for your comments regarding Hasan and the team in East Ham. As you mentioned Hasan is a local lad and takes great pride in his job by doing things the right way to genuinely hep people.Andrew the sales progressor helps many people like yourself over what can be sometime a bumpy ride to completion.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotExcellent Result Thank You
Excellent Result Thank YouWe were delighted with the service and results we received from Douglas Allen Chadwell Heath, particularly Michelle & Chelsey. We met with a number of agents all offering us a cheaper fee but from the get go we were instantly impressed with Michelle's professionalism, knowledge but most of all her enthusiasm she did an outstanding job. introducing us to a unique selling method called "BEST OFFERS" ensuring us that this would be the best way to sell our home, with superior marketing that would reach the widest audience and achieve the very best price, confirming that it was the final amount we walked away with was the most important thing. Douglas Allen were the only agent who offered this structured style of marketing, it was two open houses and this gave all interested buyers a fair opportunity to submit their best offer. "what a result" multiple sealed bids on the closing day and we ended up achieving a massive £30,000 over the advertised price. This has made a huge difference to our lives, thank god we didn't go elsewhere this could've been the most expensive mistake we would have made.True to their word the excellent service did not stop there, when we signed up we were told by Michelle that once we agreed a sale Chelsey would assist us in getting the sale through. Chelsey delivered, keping us informed every step of the way and moved the transaction through to Exchange, the entire process was very well managed by her.A fantastic result and thank you to all the team for playing their part in making what could of been a nightmare into a extremely stress free experience. We would not hesitate to recommend to friends and family as the staff are knowledgeable, responsive, results oriented and a pleasure to work with.
Maureen · 9 July 2017
Agent replied · 28 October 2024
Dear Maureen, I like you are so pleased that you took Michelle and Douglas Allen up on the marketing structure of "Best Offers" because as you confirmed this is both a fair way to all the buyers have they have the opportunity to place their Best Offer by the agreed closing date and also from the recent success this guarantees the owner the "Best Possible price". The structured approach with the correct quality marketing will as always shine through. I am pleased to also read that the service did not stop there and the sale was progressed in a smooth and effective way, doing the most important part keeping you well informed through out the process. We would love to help anyone you know moving forward.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 4/5
TrustpilotHouse Buying review
I found the service from Douglas Allen Pretty good on the whole, Found that the team members Jordan Stoute and Will Nash were excellent. Both were a pleasure to speak to and work with, took away most of the stress of the buying process.The main negative experience is that after having the offer accepted on the house after seeing the house for less than 10mins on the open house day, we were not able to get a second viewing until getting the keys for the property. called on 3 separate occasions to try and arrange, and on no occasion was this arranged or facilitated.
Dr · 16 June 2017
Agent replied · 28 October 2024
Dear Dr Solomon,Thank you for taking the time to post this review and I am extremely pleased that we were able to making the buying process smooth by taking away a lot of the stress. Both Jordan and Will who you have mentioned will be grateful for your recognition.I will certainly look in to why the keys weren't available for you to return for another viewing and hope this does not diminish your enjoyment of your new home.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service from the Basildon office
Simon and Chelsey in the Basildon office have been superb. Simon was incredibly helpful regarding the selling process, and guided us through the stages. Chelsey has been responsive, patient and very proactive in seeing our sale through to exchange of contracts. Whenever I have asked for a progress report, Chelsey has always responded without me having to chase her, and has sent updates to keep us informed both of reasons for hold-ups and of when things were moving along. Our sincere thanks to you both!
Lindsey · 25 May 2017
Agent replied · 28 October 2024
Dear Lindsey, I really appreciate your feedback on the team at Basildon office especially Simon the Branch Manager and Chelsey our sales progressor, we are very aware that during the moving process that issues and problems can arise, but by having the designated staff to carry out their roles certainly assists us being able to be proactive and help you through the whole process. Many agents see selling the property as introducing a buyer where at Douglas Allen we look to assist right through until you receive the keys.I would like to wish you the very best for the future and if we can be of any assistance to you or anyone you know, please let us know.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotBrilliant service from the word go
Brilliant service from the word go. Greg at your Woodford office has been a god send. I must have been a pain at times with my phone calls and questions however nothing was ever too much and Greg constantly helped me. He never told me just what I wanted to hear and had an honest and straight to the point approach, at the same time he is charming, welcoming and friendly.The sale may have taken a bit longer to get to exchange once agreed but when it looked as if the house I was buying was about to break down Greg managed to save it. I am sure that other agents would have given up with me a long time ago and the sale would have never happend. Thanks so much Greg and the rest of your team.
Lauren · 24 May 2017
Agent replied · 28 October 2024
Hi lauren,Thank you for taking the time to post your feedback regarding Greg and the team in the woodfrod green branch. Greg takes extreme pride in doing the complete job and ensure that if he can make a difference he will.I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotEast Ham Douglas Allen - Natasha
Having bought my property from Douglas Allen East Ham originally I thought id go back to them. Natasha and her team in East Ham have helped me from start to finish, I couldn't be more happy with the great service they have given me. Thank you so much for all of your help. having gone through the sale process it felt like the most amount of work load was taken off my shoulders with many thanks to Andrew Bilby who always guided me the right way with the correct information and advice always given every time so that when it comes for me to make it decision it became a simple one. I do hope the team in East Ham keep up the good work I will be referring anyone that I come across to Natasha and the team. I just want to thank you for helping me change my life as now my new journey really begins. THANK YOU.!!!!! will keep in touch from abroad..!!!!
Lolita · 19 May 2017
Agent replied · 28 October 2024
Dear Lolita,Thank you for your feedback regarding Natasha, Andrew and the team in my East Ham branch. Its great to see that you came back to us following your purchase of the property and that the team have done a good job for you from start to finish. Helping people and changing lives is exactly what we want to do so you could not have summed it up better.Good luck on your journeyRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotAndrew Bilby "the star "
My name is Elizabeth, with confidence I can say that Andrew Bilby at Eastham branch very much deserves a medal for his had work in helping not just me but also others in the chain in making our dream home come true, with his comforting words and reassuring me that all the the chain will move on the same day. Andrew went the extra mile to do all the hard work on everyone that was involve chasing all solicitors and other estate agents. It was Andrew that made our dreams come true. Maureen choose the best man in her team. Well done 😎 ! ! !
Elizabeth · 11 May 2017
Agent replied · 28 October 2024
Hi Elizabeth,Thank you for taking the time to write your review regarding Andrew Bilby at the East Ham Branch. As you know Andrew is our sales progressor . Andrew has many yeas of experience in helping our customers buy and sell homes by walking you through what can be a stressful time.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotI am so thankful to Daniel Bourne and …
I am so thankful to Daniel Bourne and his team for selling my house. I had my heart set on a new home and Daniel introduced a strategy to allow me to sell my home and secure my dream house. Ummad, Michael and Joe were round every week with new buyers until I was sold and worked endlessly to make everything happen. Andrew Bilby stayed on top of our solicitors the whole way through and kept us up to date so that we never had to worry. Last but not least William Nash, we were reluctant to see William as my Husband works at a bank but William presented amazing rates along with fantastic advice that allowed us to make our move and save some money in the process. I am unsure if our move would have ever happened if it wasn't for Douglas Allen. I remember Daniel telling when I first met him that my hardest decision to make would be what I spend all the money he will make and save me on. I will now be enjoying a lovely extra holiday this year and my husband can enjoy an earlier retirement.
Allison · 2 May 2017
Agent replied · 28 October 2024
Dear Mr & Mrs Mednick,Thank you very much indeed for posting your 5 Star review of our Barkingside team and I am extremely happy how they were all able to help so much with the sale of your home and making your move.We never forget that Sellers have ample choice when it comes to choosing an agent which is why we never rest on our laurels and have to constantly be innovative in finding ways that benefit our customers like yourselves. Both Daniel and Will are experts in their field and I am particularly pleased to hear how you have benefitted from their skill where it's needed most i.e, in the financial results that have obtained for you.Thank you for your custom and I wish you many years of happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen Barkingside
We first contacted Douglas Allen over the phone where I spoke to Jordan and gave him a brief idea of what we were looking for in a property. From that he arranged a viewing for us although we didn't like the property he took on board all our comments and the following Saturday both Jordan & Joe arranged a few viewings for us all within 20 minutes of each other which we really appreciated as it saved us time. All the houses we viewed were exactly to our specifications and we were impressed that our comments were taken on board. This same level of service carried on for the next few weekends saving me and my partner a lot of time in having to arrange appointments as this was all done for us. After each weekend viewing either Jordan or Joe would contact us the following Monday to get our opinions. Any time we had a question or query if they did not know the answer they would come back to asap which we really appreciated. Thank you so much for your help and assistance Joe and Jordan and hopefully our paths will cross in the future when it comes to upgrading our house! Anish & Omadevi
Anish · 29 April 2017
Agent replied · 28 October 2024
Dear Anish,Thank you for taking the trouble to post this 5 Star review, Jordan and Joe will be chuffed that you have recognised them in this way. It's a service that we refer to as 'Outpassioning" and I glad that you have benefitted from it via our Chigwell team.On behalf of us all I would like to wish you much happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
Trustpilotthanks Greg for helping me to finally …
thanks Greg for helping me to finally sell my home. After 10 weeks on the market with a local agent I took the decision to go on with Douglas ALLEN. Greg said that a new marketing strategy and his client database he has he could get us sold. As a man of his word after just 2 weekends of viewings I sold for 5k more than I was on the marker for and after just 8 weeks of being on we have now exchanged. The chases from Greg with the legal shave me confidence that I was in good hands and Steves skilll to deal with issues that c and up got us over the line. Thanks for all your hard work and I will be recommending you to friends.
Adam · 23 April 2017
Agent replied · 28 October 2024
Hi Adam,Thank you for taking the time to write your review of Greg at the Woodford Green branch. At Douglas Allen we do have a unique mix of the way we market homes, and the fact that you had your home on with another agent for 10 weeks prior shows how effective it can be. Again it is not about just selling your home but getting you the maximum we can for it. The most important thing for sellers is what you walk away with in your pocket. I am pleased to see that you have exchanged quickly and hope you will be happy in your new home.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotParis Hall - Lettings - Douglas Allen
Paris had helped us secure our new flat in Pilgrims Hatch which we have now finally settled in to. Not only was she quick to return any calls and answer any questions we had but Paris also made the transition from homeless to home in less than a week. Would we recommend Paris and Douglas Allen to anyone looking for a property? Will we even see Paris to look for another property in years to come? You bet your balls to a barn dance we will on both fronts!
Lew · 21 April 2017
Agent replied · 28 October 2024
Dear Lew,Thank you for the feedback on Paris and the lettings team at Douglas Allen, helping clients move into the home is always the most important part of our business, then making sure they are looked after through our dedicated move in and maintenance teams ensures that they enjoy their time in the home as stress free as possible. All the best in your new place and we look forward to helping you or any of your family and friends in the future. Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotMaureen and her amazing team!
Maureen and her team, were very helpful all the way through the process of selling our property and buying our new home, although we found our new property with a seperate estate agent, they were always available to help with advice. It was a shame to be informed Waseem had left as he was a true asset to the team, very professional, and personable, always went out of his way to make sure we were being taken care of, I'm sure he will have a successful career in the property industry! Maureen is doing an excellent job with her team and we wouldn't hesitate to keep in contact and choose them if we were to return to East London in the search of a property in the future!
Dominique · 12 April 2017
Agent replied · 28 October 2024
Hi Dominique,Thank you for posting your feedback regarding Maureen and her team in the East Ham branch.Helping customers is key to us and it is always great to hear when the teams are doing just that.Hope this go well for you in your new home .Rob WadeAssociate Operations Director
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