Douglas Allen Billericay reviews

★★★★★ 5/5

Trustpilot

Sale of our property made easy...

We would like to thank Kieran Zwolinski and his team at the Basildon branch for the fantastic service provided throughout the process of selling our home so far. Kieran has been consistently professional, knowledgeable, and communicative. His expertise in the local market was helpful, and his regular updates on viewings and feedback kept us informed and reassured.

L.K.D · 25 October 2024

★★★★★ 1/5

Google

Entirely incompetent and undeserving of even one star. Poorly informed agents who could be heard on ring cam providing inaccurate information about our property (eg. It doesn’t have a garden despite being next to our garden mentioned and photographed on rightmove listing). We formally came off the market with them in March and yet despite multiple phone calls and email reminding are still being shown as an active listing on rightmove, which is now preventing us going back on the market with an agency capable of selling our property. Selling a place is never easy but with Douglas Allen they appear to be making it intentionally difficult.

Catty · 25 August 2025

★★★★★ 5/5

Google

The team at Douglas Allen with extremely helpful during the process of purchasing a property. I’d like to thank Oscar in particular who was always available and ready to help, thank you

Sam · 25 August 2025

★★★★★ 5/5

Trustpilot

We used Barkingside Douglas Allen to…

We used Barkingside Douglas Allen to find our home. Rumel Miah was the estate agent that helped us. He is absolutely fantastic at his job. We gave him an extremley specific criteria for the house we were looking for. He always kept our criteria in mind when supporting us with our search. He was easy to reach and always made time for us and listened to our concerns. I highly recommend his services and will definately be utilising Rumel's services again.

Anita · 29 June 2023

★★★★★ 5/5

Trustpilot

Everyone was very helpful in helping me…

Everyone was very helpful in helping me to move in particular Nish Zafar. Whos experience who was so professional in the dealing with day to day issues in getting completion done. 10 stars to Nish

Michael · 1 July 2025

★★★★★ 5/5

Google

"Exceptional service! A huge shoutout to Aseena Young for their invaluable assistance in helping us find our dream home. Their expertise, dedication, and attention to detail made the entire house hunting process a breeze. We are truly grateful for their outstanding support and highly recommend their services to anyone in search of their perfect property. Thank you, Aseena!" - Mugilan

Mugilan · 27 May 2024

★★★★★ 5/5

Google

The most friendliest estate agents in Billericay. Service from Oscar and Brad was extremely fast and efficient to get our sale through. Oscar was very helpful and knew exactly what we wanted and found us our dream home.

Emma · 18 April 2025

★★★★★ 5/5

Google

Thank you to everyone at Douglas Alllen, Billericay. The whole team worked together to ensure things ran as smoothly as possible and were always on hand to answer any questions quickly and efficiently. Thank you to Anthony and Freddie for their invaluable advice when listing our property and to Caroline and Aseena for their proactive marketing of it. A great team, thank you all.

Maxine · 27 February 2024

★★★★★ 5/5

Google

My husband and I had the pleasure of meeting Danny Lonergan whilst viewing our new home to be, a third time. Danny was very knowledgeable regarding the property and helped reassure us that we were doing the right thing. Nothing was too much trouble and has since been a great help corresponding by phone and email. We’ve had some bad experiences with various estate agents, lack of interest and very little communication so it was so refreshing to deal with Danny on this occasion. We would both highly recommend Danny and Douglas Allen to any friends or family in the future. Bridget and David Wells

Wells · 25 October 2022

★★★★★ 5/5

Google

We came to Douglas Allen looking for advice about a valuation on our house with the view to re- mortgage. Anthony was our first point of contact and offered advice on how we should proceed. He was really approachable and did not overwhelm us with information. Anthony introduced us to Samuel, the mortgage adviser on site. Again, we felt at ease and were given relevant advice and support as we proceeded with our remortgage application. Samuel has made himself available to us when we have needed information or have had any concerns and we are delighted to have received our remortgage . A big thank you to both Samuel and Anthony for your support - my husband and I would highly recommend Douglas Allen.

Karen · 25 October 2022

★★★★★ 5/5

Trustpilot

Maureen Grey and Hassan Anwar

I dropped in at the East ham Branch of Douglas Allen to get advise on the possible sale and purchase of a property. The reason I dropped in at the Branch was I was very impressed by the great customer service I received 4 years ago when I purcahsed my first property. I was very fortunate enought to run into Maureen Grey and Hassan Anwar yet again and as expected they were very patient with me and we went thorugh various options how to handle a sale and purchase of a suitable property. In a very volatile property market my confidence in Dougals Allen with the help of these two great mebers of staff will not waver now that have been breifed on the possible options. I will see you both again soon. Kindest regards,N Perera16 Pickering Road,IG11

G · 2 October 2022

★★★★★ 5/5

Google

I went into the Billericay office with my partner as we are looking to buy our first home. Anthony was very informative and gave us all the advice we would need to get in the best position to buy our first home. We are very grateful for his help and hope we can find our first home with him

Michael · 27 February 2024

★★★★★ 5/5

Google

Anthony came over to value my flat which I am looking to buy off the council. He understood my situation and was not pushy compared to the other agents. He went through the market and valuation and gave me some great advice for my next steps. Would highly recommend Anthony if you are looking to buy or sell

Mitch · 27 February 2024

★★★★★ 5/5

Trustpilot

LUKE MORGAN AND CHELSEA (BASILDON)

From finding potential properties to helping me negotiate an ideal contract ,they were always available and communicated how each part of the whole process would move forward.Beyond their expertise and professionalism, the team at Basildon was amicable and kind throughout. Luke, Morgan and Chelsea where exceptional ,they answered all my questions, they ensure i fully understood the entire process throughout

Khadijatu · 28 November 2023

★★★★★ 1/5

Trustpilot

Incompetent

Incompetent! The sale of my property was poorly handled from the moment I recieved an offer. The managing director of the branch was extremely unpleasant to deal with and a bully. The sales progressor had no idea what was going on at any stage of the transaction regularly giving me wrong information. There was no duty of care for my best interests. Avoid them at all costs.

Pip · 26 May 2023

★★★★★ 5/5

Trustpilot

Luke from the Basildon Branch has

Luke from the Basildon Branch has been absolutely amazing and helpful during our search for our home. He would email us homes to view, arrange viewings and keep in contact to check if we have found or see anything we like. Thank you for your help and support during this time.

Mel · 24 May 2024

★★★★★ 5/5

Trustpilot

Rosalie Kurton... a true Super Agent!

How do you describe the effort of a single individual in a few words? I cannot emphasise the gratitude that I have for Rosalie Kurton. She is the SINGLE reason that I am a homeowner today. Unfortunately, Douglas Allen and my solicitor J.S LAW have failed to keep me well informed or up-to-date over the past few months and in particular the last two weeks of my purchase. Rosalie however, was the ONLY person who ALWAYS answered my calls and replied to my e-mails. She would call my solicitor and my local branch regularly to keep escalating my queries on my behalf. Where others failed to maintain professionalism and lacked enthusiasm, Rosalie was able to keep both her and my head above the water at all times. On occasions, I had almost given up on the sale and decided to take my custom elsewhere. It was her persistence and hard-working ethic that led to the completion of this purchase. It was an absolute pleasure to work with you and your help is highly appreciated. I am still struggling to answer the question: How do you thank someone who helps you buy your home?

Hasan · 3 December 2021

★★★★★ 5/5

Trustpilot

Michael Simpson

Michael Simpson has been incredibly friendly, polite and helpful. His integrity and kindness has been very appreciated during a period of upheaval. No question is too silly or too small. Thank you so much!

Tara · 9 February 2025

★★★★★ 5/5

Google

We had a relatively seamless sale through Douglas Allen and overall, was a highly professional and friendly service who managed to get us the right offer in a timely fashion. Fraser was particularly good in giving a realistic price and valuation but also managing expectations from the outset was important to know. They had a wide network for coverage which enabled a healthy footfall of quality buyers to come through as well. Also notable was the professionalism of Billericay manager, Danny Lonergan who helped finalise and conclude the sale. Recommended.PositiveQuality, Professionalism, Value

Peter · 25 October 2021

★★★★★ 5/5

Google

We dealt with Spencer at Douglas Allen, we were looking for a property to purchase and we was very impressed with not only his professional manner and attitude, but he really went above and beyond to help us secure a good deal on a house. We would defo recommend using this estate agent and 100% would use them ourselves in the future if needed. To be totally honest he knocked the socks off the estate agent we are selling with!PositiveResponsiveness, Professionalism

Lindsay · 25 October 2021

★★★★★ 5/5

Google

I would highly recommend Douglas Allen in Billericay after my experience with the sale of my house. The whole team, particularly Danny, Erica and Anthony, were so helpful and really pulled out all the stops after my first buyer pulled out. I barely had any time to be disappointed as it was remarketed within 10 minutes and another buyer found within a week. I was kept informed throughout by regular phone calls and emails, but never felt pressurised. They certainly have the vendor's best interests at heart as well as take the stress out of selling. Thank you for looking after me so well.

Susan · 25 October 2021

★★★★★ 5/5

Trustpilot

Chelsey was amazing!

Chelsey at Basildon branch was my sales progressor and was incredible! My property purchase couldn’t have gone through without her hard work, perseverance and patience. In my case, I had an extremely tight deadline to meet and between her and my mortgage advisors with whom she closely works, I wouldn’t be where I am today in my little flat, and for that I am incredibly grateful! Thank you Chelsey, you absolute superstar

Katie · 6 November 2022

★★★★★ 5/5

Trustpilot

Woodford Branch - Steve and your team = thank you

We bought our house 8 yrs ago from Douglas Allen in Woodford and had such great service that we definitely wanted to use them again to sell this time around. Steve and his team at the Woodford branch are brilliant. We felt we were getting a real team effort, as they work so well together, listening to our requests, not overly salesy... just a gentle push in the right direction to get the sale over the line. We sold our house in record timing and are thrilled with the price and overall service. Thanks guys, you are all awesome!! - Highly recommend using the Woodford branch - Jenine

Mrs · 17 September 2021

★★★★★ 5/5

Trustpilot

Had an amazing experience dealing with…

Had an amazing experience dealing with Sharna from the Billericay branch, she made the whole buying process super easy and was a pleasure to deal with.

Michael · 11 July 2026