Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust to say what a great service…
Just to say what a great service Christy from your wickford shop done for us she was very good keep in touch with phone calls keeping us updated with new properties she was very good
Tony · 1 April 2019
Agent replied · 26 December 2024
Dear Tony, keeping in regular contact and ensuring that we are helping you find the right property where possible is always our aim. Many agents now rely on letting the internet find the right buyer, although we know that many of our sales come solely by fully understanding the client and then offering the VIP service to ensure we do everything possible to find them their ideal home.I wish you all the best for the future and remember we are there to offer any help or assistance you may need moving forward.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotGreat Estate Agents to Work with!
Very pleased and Happy with Joanna & Jodie! Purchased a investment proerty in Basildon, they both helped me find professional and great tentants in a short amount of time. Both very professional, friendly and organised with everything, hope to keep the working relationship in the future.
Eray · 13 March 2023
★★★★★ 5/5
TrustpilotWaqas at Chadwell Heath guided us…
Waqas at Chadwell Heath guided us through the sales process to secure our new home and was available & helpful throughout. Super easy to contact and always willing to help. Highly recommend.
Anthony · 27 March 2020
Agent replied · 26 December 2024
Dear Mr Duggan,Thank you for taking the time to post your 5 star review regarding Waqas in our Chadwell Heath office. It is always great to heat that our staff are helping and guiding our customers through the buying process. I hope your move goes well.Kind RegardsRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotProfessional helpful understanding
I found the staff extremely helpful reliable and professional at all times. The girls at Epping and the lady that chases up solicitors etc.Thanking You for all of your time and help with regard to my purchase.
Jacqueline · 15 July 2016
Agent replied · 26 December 2024
Dear Jacqueline, I am pleased to hear that you have had a helpful and reliable service for our office at Epping, it is always very good to see that our whole team helped you through out the transaction. It is always important to us to ensure that we help our clients right for the first day until they move home. Please tell everyone you know that you were pleased with our service and that we are more than happy to help them as well. Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotGreat Service
Very happy with the team (Stuart/Natasha/Rebecca & Greg) at Wickford especially during all the Covid restrictions. Lots of viewings arranged & sale didn't take too long.
Lance · 26 August 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotJordan at douglas allen was really …
Jordan at douglas allen was really helpful when helping me and my mrs find a place. We didn't find with douglas allen in the end but he was helpful right to the end. Real top man.
Dan · 7 September 2017
Agent replied · 26 December 2024
Dear Dan,Thank you very much for your feedback and 5 Star rating of our Chigwell office and in particular Jordan. He will be absolutely delighted you have recognised him in this way and will be ready to do so again when you decide to move again in the future.Best wishes for life in your new home.Jon Holden - Managing Director, Douglas Allen
★★★★★ 1/5
TrustpilotTerrible service from the Ilford…
Terrible service from the Ilford branch. Arranged a viewing. No one was at the premises. Followed up with the agent. Didn’t come back to us or followed up the following days. They shouldn’t be classified as Estate Agents but a bunch of clowns.
Sanjay · 26 May 2023
★★★★★ 5/5
TrustpilotRiana Begum in East Ham branch is very…
Riana Begum in East Ham branch is very nice person. Looked after me all the way from viewing to exchange of contact. Gave me 5 star service. Thanks. Riana Begum
Kam · 23 August 2020
Agent replied · 26 December 2024
Good afternoon Kam, Thank you for your lovely review regarding Riana. We are glad you felt she offered you a 5 star service. I will be sure to pass on your comments. Kind regards,Danielle
★★★★★ 5/5
TrustpilotFriendly professional service.
Straight forward and professional to deal with. Staff all very friendly and had my property viewed many times and offer accepted in the time it took the previous agent to get one viewing. Very happy customer.
Jimmyboy0984 · 5 November 2016
Agent replied · 26 December 2024
Dear Jim,Thank you for your comments and 5 Star review!We understand that there are many agents to choose from most of which are very 'confident' in what they can achieve. We prefer to let our results and comments from customers like yourself do our talking instead.Many thanks for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 1/5
GoogleAppallingly deceptive company! Have looked on other Connells pages and people who work there have been posting fake reviews, even on here Andrew Lipski who has been working as the Area Lettings Manager there since April has left a FAKE review. Do not trust this company. Can you trust a company with your property if they have to write positive reviews from themselves because no one else will?
Gregory · 27 October 2016
★★★★★ 5/5
Trustpilotselling of house
ray and matt have been exellent in sorting out the selling of my house and would highly recommend them to anyone... outstanding .they managed to sell my house when no other estate agent could.
Larry · 18 October 2018
Agent replied · 26 December 2024
Dear Mr Jordan,Thank you very much indeed for taking the time and trouble to post this 5 Star review, I am delighted to hear that our Wanstead team were so successful in selling your home. We never fail to realise that there are many agents to choose from however I can safely say that none of them offer the range of services and methods that we do that we know are so effective as you have found. Above everything else though is the professionalism of our staff and Ray and Matt will be delighted with your appreciation of their efforts.On behalf of the whole team, thank you for your custom.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
GoogleThank you to everyone at Connells. We are on our way to our new home.
We wouldn't have done it without you. For anyone thinking of selling
Give Connells Billericay a go.
Paul · 27 October 2019
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Billericay team provided a five-star service!
★★★★★ 5/5
TrustpilotHassan in East Ham helped my family…
Hassan in East Ham helped my family moving forward he has found perfect home for in write price. And gave us quality service. Really happy thank you so much a war
Moriyom · 1 February 2020
Agent replied · 26 December 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 2/5
TrustpilotNot impressed
Nice friendly approach but very forceful. Once I signed there was very little feedback as every time I spoke to someone in the office it was a different person and they all told me different information.
Ms · 21 June 2015
Agent replied · 26 December 2024
Dear Ms SchofieldThank you for your comments; we are very pleased to learn that you found our staff to be friendly. Passion and enthusiasm are essential in our industry however we are sorry if our enthusiasm ever came across too strongly. Our records indicate that the branch have been working extremely hard to find you a buyer, telephoning, emailing and texting numerous applicants in addition to arranging the open house events. We are sorry if feedback has been less than expected and have highlighted this to the branch. Please be assured that we are committed to selling your property and hope to secure you a purchaser in the very near future.
★★★★★ 5/5
TrustpilotGreat agents
Great agents, very helpful. Keeping you updated weekly with the interest and calls and texts that have been made for marketing. Stuart and Christy lovely people 5 star, highly recommend!!!
Tina · 25 April 2020
Agent replied · 26 December 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
★★★★★ 5/5
TrustpilotA good experience.
Very good service. I received two offers over the asking price, following my open house event. All the staff at the Chingford branch were very helpful, and took the stress out of selling my house.
Jacky · 19 July 2016
Agent replied · 26 December 2024
Dear Ms Bunn,Thank you very much for your 5 Star score of our Chingford branch following the successful sale of your home for over the asking price. I realise that you are spoilt for choice when choosing which agent to use with many making promises however we just let our results and high regard for customer service do our talking for us!Our Chingford team will be delighted they have been able to help you so much.Thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
Trustpilothuge thank you to nick
huge thank you to nick, Donna,Zak and jayden for all there hard work helping us get one step closer to our dream xx
Melissa · 3 November 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotThe Brentwood team have been incredibly…
The Brentwood team have been incredibly proactive in helping for my search for a property. Dale has kept me up to date with all new properties and I would highly recommend him
Jack · 1 April 2019
Agent replied · 26 December 2024
Dear Jack,thank you for posting your 5 star review regarding Dale and the Brentwood team. I am pleased to see that they helped you in your property search.Thanks againRob WadeAssociate Operation Director
★★★★★ 5/5
TrustpilotAndy Dumas has done a professional job…
Andy Dumas has done a professional job in getting my property sold. He has been polite and courteous and am so pleased with his efforts when showing my house to the now buyer.
Pat · 18 May 2018
Agent replied · 26 December 2024
Hi Pat,thank you for your 5 star review regarding Andy, It is always great to hear when our sales team deliver on service levels.I hope your sale runs smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
GoogleMy family have recently sold a house through Connells and although the buyer has been difficult, Connells have always been helpful and professional throughout.
The staff we have dealt with have all been very friendly and personable and we would highly recommend.
Sam · 17 April 2023
★★★★★ 5/5
Trustpilotgreat customer service
Hassan from the East ham branch has been very helpful and has provided excellent customer service. He is always informing me of various choices, is always very friendly and eager to help. Thank you!
Wendy · 16 February 2017
Agent replied · 26 December 2024
Hi Wendy,Thank you for commenting on your positive experience in dealing with the East Ham Branch. Hasan is a valid team member and im sure this service will continue until you move in to your new property.Thanks AgainRob wadeAssociate Operations Director
★★★★★ 1/5
Trustpilotcowboy estate agents
cowboy estate agents, bunch of crooks in suits. they outright explained to me how the douglas allen process is taking bribes and that's how they will get the job done. once I said my religious beliefs does not allow that they laughed and ignored all my enquires and offers
Abdul · 3 August 2022
★★★★★ 5/5
TrustpilotFirst Class - excellent professional team
The Billericay branch (Paul, Trevor, Carl, Kate, Gill and Natasha) were excellent in all that they did (for the sale of my house through the months of June to November).I would highly recommend them.
Charles · 22 November 2016
Agent replied · 26 December 2024
Dear Mr Martin, I am pleased that you experienced the service levels from our team at Billericay, I will pass on your comments.It is always good to hear from clients that would Highly recommend our service, this is really important to our company.I would like to wish you the very best for the future and please do recommend us to all you knowKind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotThe staff were really helpful
The staff were really helpful, and informative, and gave me clear transparent advice ill definitely be using services again in the future.
K · 4 November 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
