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Balgores Wickford Basildon reviews

4.6

★★★★★ Excellent

917 reviews across 3 platforms

10 High Street, Wickford, SS12 9AZ, Basildon, SS12 9AZ

Balgores Wickford's office in Basildon, at 10 High Street, is rated 4.6 out of 5 across 917 reviews on three platforms, including 188 Google reviews rated 4.8.

Google logo

4.8 / 5

188

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

Business-wide

Trustpilot logo

727

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

4/5

Trustpilot

Donna Hickey was so so helpful in the…

Donna Hickey was so so helpful in the purchase of our house we have had a few complications and I don’t think I could of got though it with out her. She was the only one that was communicating with me and keeping me updated with what was doing on I would email her and with in minutes she would email me back with a update and would put my mind as rest that it’s being dealt with nothing was too much trouble and I’m so grateful to her for everything she had done for us and to get us over the line so that house then became ours

Charlotte · 13 May 2022

5/5

Trustpilot

I sold my property with these and I…

I sold my property with these and I really couldn’t of wished for any better. I dealt with Donna hickey and Richard and they was both so professional and everything we could of hoped for. If it wasn’t for donna I really don’t believe I would of completed as she was outstanding, she went above and beyond to help. She chased day in day out as the chain was quiet long and messy. I do believe she also done everyone else’s job also! We really would love to say thank you to the whole team!

Ashley · 22 April 2022

5/5

Trustpilot

Mortgage advisor Abigail Cowlishaw and…

Mortgage advisor Abigail Cowlishaw and team, were really helpful, supportive and quick in their response &work. I really appreciate their quick response throughout the process help us to finish all the formalities within 2-3 months. Thanks Abi

Paridhi · 6 February 2025

5/5

Trustpilot

Polly J

This is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 She was always attentive, very helpful and efficient when we had any questions or queries. She went through the letting process thoroughly and was always happy to help. This lady is a true asset to Balgores and will excel in this field. Thank for all your help Starr and I wish you all the best going forward 🙂

Polly · 5 April 2022

5/5

Trustpilot

Fantastic service and very efficient…

Today we exchanged on our property using Balgores Hornchurch, 2 months after accepting offer!! Sale was slow at start but Billy at Balgores was persistent, continued to change things up and drive up interest, very knowledgeable of local market and also ensured only genuine buyers was shown round. After sale Donna picked up progression and was very good in pushing through the exchange swiftly, constantly providing regular updates and always available. Overall been very impressed with service and best we have used in all our purchases. Highly recommend

Lee · 30 March 2022

5/5

Trustpilot

Thank you to Jay and Team,

Thank you to Jay and Team,In a period of absolute chaos for buyers, Jay has been absolutely brilliant. Buying is a stressful process as it is, especially when you have 101 other buyers making ridiculous offers, when it starts to feel impossible, Jay stepped in and really helped. There was that sense of value as a buyer, which in some cases can feel some what lost in these crazy times. He's very honest and says it as it is. This is great because you know you can rely and trust what he's saying. What's great more than anything is his availability, If I've ever had any questions he's always quick to respond and question is always answered and resolved promptly. He knew what we where after and was able to find something that we loved. I would highly recommend using Balgores, especially Jay, a true asset to the team!!

Shafi · 18 March 2022

5/5

Trustpilot

Excellent work by Jay and Donna

I am not the kind of person who writes review but had to do this one for Jay @ Hornchurch and Donna. They both have been amazing. Jay was always there to help and this house purchase would have fallen through without the help of Donna. She is an excellent progress chaser. She kept me informed all throughout the process and went the extra mile to get things done. I have used other high street agent and no comes even close to the service provided by Both Jay and Donna. They are both doing an excellent job and if I was to ever look for an agent I will only be using Balgores Hornchurch.

Subhiya · 11 March 2022

5/5

Trustpilot

A massive thank you to Chris Wilkinson…

A massive thank you to Chris Wilkinson who is the area manager for Balgores Mortgages. I was a bit sceptical of using Balgores in house broker service, but I am so glad I listened to them. Chris has been absolutely amazing from start to finish; incredibly professional, clearly knows what he's doing and talking about! He was very calm, approachable,accecable and reassuring. He was incredibly transparent about everything. Ticked all the boxes you'd want in a broker. He was also able to get me considerably more on my mortgage!The whole process felt swift and stress free. Thank you Chris and your team, cannot recommend enough (if you work for Police or NHS - no brainer, Chris really understands the payslip structure).

Shafi · 2 March 2022

5/5

Trustpilot

Fantastic

I would like to say a huge thank you to Sarah Oakley of Balgores. Sarah is very professional, hardworking and great with communication. Sarah went above and beyond to make our sale and purchase go as smoothly as possible. She put in a lot of hard work constantly chasing the chain and speaking to solicitors and constantly kept us updated all the way though. I would definitely recommend using Sarah and her team. Thank you so much Sarah, we really did appreciate everything you did for us.

Kelly · 2 March 2022

5/5

Trustpilot

Balgores marketed and sold our property…

Balgores marketed and sold our property in basildon, from start to finish all staff were professional and happy to help. Special mention to Sarah Oakley who is a real asset to the sale process. All front of house staff are very good and keep you well informed in what is a lengthy and stressful process. Well done all, Marcus.

Marcus · 23 May 2019

Agent replied · 25 October 2024

Hi Marcus,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise alogn to Sarah! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Google

Recently sold my property using the wickford Branch. Ross had initially come to view and value my property and the rest was history. It was sold after the first few viewings. Ewan at the branch was my main contact and he went above and …

H · 7 May 2025

Agent replied · 7 May 2026

Good morning, Thanks for leaving us such positive feedback, we'll pass your kind words on to Ross, Ewan, Mary and Sarah. … More

5/5

Trustpilot

I Sold my house through Balgores

I Sold my house through Balgores, and I couldn't of been Happier with the service. The office team kept me updated every day, every hour in fact!without them we wouldn't of even been moved in yet let alone saved the stamp duty that we did because they was so fast and efficient. If i ever move again, I will without a doubt be using Balgores.Thank you so much to Sarah especially, and all the other Basildon office who helped :)Thank YouHollie Spooner

Hollie · 24 February 2022

5/5

Google

Recently bought and sold with Balgores, was very impressed with their service and speed of responses,

Jack · 17 February 2026

Agent replied · 18 April 2026

Good afternoon, Thank you for your five‑star review. We will pass your feedback on to our Wickford team. We always strive to provide the highest level of customer service. Best regards, Balgores, Wickford

5/5

Google

Would definitely recommend this estate agents. The staff went above and beyond, often supporting with legal documentation when solicitors hadn’t been in touch. I would particularly like to name Ewan and Georgia who communicated extremely frequently and effectively, making a stressful process as smooth as possible.

Christina · 22 April 2025

Agent replied · 8 May 2025

Hi Christina, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Wickford branch. We really appreciate you recommending us. Best wishes, Balgores Property Group

5/5

Google

Fantastic support from the team, special thanks and mention to Talia who has been very supportive and professional. I would strongly recommend using the services.

Russell · 30 November 2025

Agent replied · 30 July 2026

Hi Russell, thank you for you recommendation and kind words - we're delighted to hear you had such great support from Talia and the team.

5/5

Trustpilot

A huge thank you to Kellee and Donna!

We had an absolute nightmare of a time trying to sell our house for various reasons outside of our control (and Balgores' control for that matter)- land registry problems, an unprofessional solicitor on the other side, etc. etc. 2 sales fell through and the one that did finally go through took almost 6 months. I honestly think if we had had any other estate agents we would have simply given up. They didn't lose patience with us or our house and kept on going, getting us a decent price in the end.Kellee is an absolute professional- viewings were always lined up quickly and the communication was super. She even looked after our house when we moved abroad.Donna pushed everything through tirelessly and saved my sanity in the process! She is absolutely wonderful to work with.A huge thank you to both of you and everyone at Balgores!!

J.D · 5 February 2022

5/5

Trustpilot

Excellent service from Balgores, Hornchurch.

From the start Kellee was professional and very keen to sell our property.Her valuation was the same as another few estate agents, apart from one who severely undervalued. We used Balgores (Hornchurch) because Kellee shone through. Numerous viewings were arranged very quickly by her team, and Balgores did all the viewings backed up with regular communication.Dan of MAB was superb from start to finish with our mortgage. Donna Hickey was fantastic through the stressful last stages of the sale to completion. Balgores knew we were buying our next property via another estate agent, but they did not hound us. Well done Balgores, you've chalked up another happy customer.We would certainly recommend Kellee and her team at Hornchurch.

Pete · 5 February 2022

5/5

Trustpilot

Would recommend 👍🏼

Christian and his team took over our mortgage application following some severe incompetence from our previous broker. Christian was very prompt with his correspondence throughout the process of restarting our entire application and although we were incredibly upset about having to do this, he ensured the process was as painless as possible. We got things over the line within 3 weeks which we were very happy with. I would recommend Christian and his team to anyone with mortgage needs.

W.H · 8 March 2022

5/5

Trustpilot

Hornchurch Branch

My first time in selling a property and Donna was truly amazing. It was a very lengthy process with a few complications but Donna was so understanding, supportive and mostly reassuring. She answered every email I sent instantly and went above and beyond to make sure the sale went through smoothly. If I was buying or selling another property I wouldn’t hesitate to use Balgores and would highly recommended them also.

Vicky · 1 February 2023

5/5

Google

Very happy with their services, so helpful, would use them again in future, thank you

John · 17 February 2026

Agent replied · 18 April 2026

Good afternoon, Thank you for your review. We are always here to help. Best wishes Balgores - Wickford

5/5

Google

My experience with the Shenfield branch has been nothing short of delightful. Friendly, welcoming and helpful in every respect. You can’t ask for anyone.

Peter · 30 November 2025

Agent replied · 30 July 2026

Thank you for your lovely review Peter. We are thrilled to hear that your experience with our Shenfield branch was so positive. Your kind words mean a lot to the team!

5/5

Trustpilot

Balgores Romford team

Glenn Hardie was our mortgage broker and Bobby Taylor our estate agent. A brilliant team! Glenn was very professional and thorough, spending a lot of time explaining our available mortgage options and always making himself available for any questions. Ultimately helping us in securing a financial product with a very good interest rate!Bobby likewise is very professional and proactive. In fact the house we have just purchased was put forward to us by Bobby who arranged a viewing. We would not have viewed this property otherwise. He is always available for questions and throughout the transaction has been brilliant support in liaising with our surveyor, lawyers and providing us access to the property when required. A great service from a brilliant team!

M · 14 December 2021

5/5

Trustpilot

Balgores estate agents

I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale.Once photos has been taken the property was placed on the market at the correct price and the house sold within a day. I was kept fully up to date with how the sale was progressing by Balgores who endured a trouble free completion was reached. I would have no hesitation using Balgores again.

Ian · 24 November 2021

5/5

Trustpilot

Brilliant service, would highly recommend!

Absolutely delighted that we chose to go with Joe at Balgores on the sale of our property. Every step of the experience was made as easy as possible for us and he was incredibly supportive not just on our sale, but also helped us overcome the many challenges we faced on our linked onward purchase. Joe was a real ‘partner’ and went through it all with us. He was empathetic and professional, and we really can’t thank him enough for all the hours he put in for us. We couldn’t have done it without him! We’d highly recommend Joe and the team- he gave us a really exceptional service.

Sarah · 4 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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