Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPhenomenal Service.
The mortgage advice and service provided by Sean Londors has been second to none. He managed to secure a mortgage offer for us in 4 days, where I am still waiting after 5 weeks with another broker. Also, the teamwork between Sean and the team at Balgores Basildon has been faultless. Thank you so much for making such a positive impact so quickly. It has been a pleasure.
Joshua · 22 March 2023
★★★★★ 5/5
TrustpilotExceptional service from Balgores Upminster
What exceptional service from Chris West and his team at Balgores Upminster! They sold our house in TWO days and they followed up progress from start to finish making it a virtually painless process. Can’t recommend them highly enough.
Mrs · 24 November 2024
★★★★★ 5/5
GoogleGreat team! They went out of their way to help with the frustrating probate sale of my partners property. 100% well done to everyone. Best wishes
Gloria · 30 October 2025
Agent replied · 30 July 2026
Thank you so much Gloria. We really appreciate your kind words and are so pleased we could help make the probate sale process a little easier for you.
Best wishes from all the team at Hilbery Chaplin
★★★★★ 5/5
TrustpilotMichael Gibbon has been exceptional
Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!
Ayesha · 4 March 2023
★★★★★ 5/5
GoogleWe cannot recommend Ronas/Balgores Wickford enough. Ross has been extremely helpful and professional every time we have used them. We have in the last couple of weeks completed on our house sale. The first sale fell through at exchange …
Debbie · 9 October 2022
Agent replied · 25 October 2024
Dear Debbie
Thank you so much for your kind review. Despite the setback of your first buyer … More
★★★★★ 5/5
TrustpilotExcellent Service
Paul Young
Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!
W · 30 November 2023
★★★★★ 5/5
TrustpilotWant to sell your house use Balgores…
Joe and the team at Brentwood are very conscientious and motivated to sell for you. Good communicators keeping you fully informed. The after sale service, before exchange and completion is excellent. This is when other agents drop off but Joe and the team worked hard to drive it through. Also calm you explaining the little hiccups are every day to them and help pacify you. Thanks and would definitely use Balgores again.
Jo · 29 September 2022
★★★★★ 5/5
GoogleI was very happy when I had my house valued by Chloe sault , and was very professional and the service was excellent thank you
Julie · 30 October 2025
Agent replied · 30 July 2026
We are delighted to hear that you were happy with the service and your experience with Chloe from our Hilbery Chaplin Shenfield branch. Your kind words and feedback mean a great deal - thank you again for taking the time to share them.
★★★★★ 5/5
TrustpilotExcellent service
Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.
Joanne · 6 April 2023
★★★★★ 5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.
H · 26 June 2021
★★★★★ 5/5
TrustpilotFantastic service from a professional team
Having previously had a bad experience selling a house I was very nervous. Daniel, from Balgores Basildon, very reassuring and the sales team were fantastic. They got to work quickly and soon we had a firm offer. A special mention must be made of Sara, who had a very nervous me to deal with. Sara kept me updated all the way through and was very determined to get this deal over the line within our time frame. Laura from DC Law was incredible and “held my hand” throughout the process. Thank you BALGORES BASILDON for a job well done!
Lynne · 18 June 2021
★★★★★ 5/5
TrustpilotTotally recommend Balgores Wickford
I can highly recommend Balgores Wickford. Ewan, Ross and the team provided an amazing service . Very hard-working, professional and helpful.
They sold my house earlier this year and it all went very smoothly. Thank you all, very much appreciated.
Michelle · 13 October 2024
★★★★★ 5/5
TrustpilotCan’t recommend Balgores enough!
Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!
Robyn · 30 September 2022
★★★★★ 5/5
TrustpilotChallenging purchase but all worthwhile!
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.
Jackson · 7 June 2021
★★★★★ 5/5
GoogleIt’s always great speaking to Talia and the rest of the team in Shenfield, always ready to help and answer questions.
Alisha · 30 November 2025
Agent replied · 30 July 2026
Thanks for your lovely review. We really appreciate you taking the time to share your experience. Talia and the Shenfield team are always happy to help, and its great to know you've felt supported.
★★★★★ 5/5
TrustpilotI can highly recommend Balgores in…
I can highly recommend Balgores in Brentwood, both Joe H and Michael were an absolute pleasure to deal with and made the whole process so easy and straightforward.Our house had been placed with two other agents for months before we signed up with Balgores both of which cost us money up front yet we had an offer and subsequent sale on our house the very first weekend it was with Balgores with no charges at all until completion fees.They are not just any estate agents ....
Karen · 11 May 2021
★★★★★ 5/5
TrustpilotRECOMENDING 110%
Recently sold and bought another house with Basildon Balgores. Amazing experience! It was not my first time to buy the house and I know how much hassle it can be, but dealing with Basildon Balgores was very easy and smooth. Sarah Okley is sales impactor, she is an amazing person to deal with. She work hard and chasing up both side when it needs to be to speed up the process. Nyall, the agent, get the house for me what I was looking for, for the right price, top man to deal with him as well! So 110% recommendations from my side if you want fast and smooth transactions.All the best for you guys! And thanks ones again!
Edmundas · 3 May 2021
★★★★★ 5/5
Trustpilot5 star service from the lovely Joe…
5 star service from the lovely Joe Hayes at the Brentwood branch. He dealt with the sale of our property, and we ended up buying our new home from him too. He took all of the stress out of the equation and we honestly couldn’t be happier with how he dealt with both the sale and purchase so seamlessly. People say moving house is one of the most stressful things you can do, but thanks to Joe that hasn’t been the case for us. I would recommend the Balgore & Hayes team to anyone that is looking for a stress free sale or purchase, the communication was spot on throughout and we couldn’t be happier. THANK YOU JOE!!
Bronagh · 22 April 2021
★★★★★ 5/5
TrustpilotGreat Communication
I didn’t sell through Balgores Chelmsford. The property I purchased was. Sean and Sarah were excellent at communication with me through the process. I actually spoke to them more than my own Estate Agent or solicitor as I received a reply more promptly with reliable information. Sean called me when my new house came on the market as it matched what me and my family were looking for. So one of the best phone calls I have ever received. Would recommend Balgores Chelmsford
ANDREW · 11 April 2021
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service in particular Allanah Buckroyd from Balgores Chelmsford.We had previously sold our property with another agent but our buyer pulled out close to exchange which would mean we would have to pull out from our onward purchase. We then instructed Balgores Chelmsford, Allanah and the team quickly arranged viewings and were able to secure a new buyer who could proceed quickly. We exchanged 3 weeks later!Balgores Sales Progressor (we had Sarah Oakley) was very responsive and kept on top of the proceedings.Fantastic Service!
Adenike · 9 April 2021
★★★★★ 5/5
TrustpilotExcellent Estate Agents
I can’t praise Balgores enough, especially Sarah Oakley and Allannah.My house didn’t even go on right move and sold for the asking price, I was happy I only had to show 3 couples round as my schedule is hectic and selling and buying is one of the most stressful things in life but Sarah made it so much less stressful than it should of been, she did all the chasing with solicitors, buyers and sellers..... I wouldn’t go to any other estate agent now..... just go to Balgores..... Best Estate Agent
Kelly · 9 April 2021
★★★★★ 5/5
TrustpilotExcellent service from Balgores!
Excellent service from Balgores when we wanted to purchase our first property. Thanks to Lucy Franklin our mortgage broker who helped us on our way to getting all the necessary paperwork we needed to get started. She was very friendly and professional and easy to work with and welcomed every inquiry we had and there was no silly question. We were then met by Balgores property consultant Josh Finch who was extremely helpful in helping us organise our viewings. He also endeavoured to allow a degree of flexibility to suit our busy schedules. Thanks to Sarah Oakley and Mackensie Walker who helped us through the final proceedings in co-ordinating everything we needed with our solicitor. They were very professional and worked in a timely manner to help speed things up for us due to the urgency of our situation. These are the right professionals you needed.We really can't thank you all enough and we look forward to working with you all again in the future. Lisa and Ike.
Elizabeth · 8 April 2021
★★★★★ 4/5
TrustpilotHenry at Loughton branch goes above and beyond!
Henry from the Loughton Branch has been exceptionally helpful in supporting both me and my husband whilst viewing a property that we might want to let in the Loughton area. He has been honest, trustworthy and ensured he has been available to us even out of office hours. He has listened to me ramble on about my personal concerns about the property and continues to try his best to put our minds at rest at each stage so far. We couldn't have asked for a better service. We have dealt with many estate agents in the past who have not gone above and beyond like Henry has - he has really stuck out as a good egg to us and even if we don't end up going for the property that he has shown us we know that he has done his best to make us feel at ease.
Tammy · 16 March 2021
★★★★★ 5/5
TrustpilotThank you Joe Hayes @Balgores
Thank you Joe Hayes @Balgores for selling our house so quickly and so efficiently too. Brilliant service and communication all of the time and a real pleasure to use as he is always at the end of the phone and more than happy to chase people up. I would unreservedly recommend Balgores to anyone as I have used them a few times now and they have never let me down and they are the ultimate professionals. Awesome job well done!
James · 1 March 2021
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