1/5
TrustpilotVery bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
Trusted Agent profile · Basildon
Verified
Balgores Basildon reviews
★★★★★
1,281 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have had a lot of dealings with Balgores over many years and I always find them easy to deal with and professional. I would certainly recommend.
1/5
GoogleThey don't turn up to viewings leaving you waiting with no form of contact.
5/5
GoogleSarah Oakley at Balgores is wonderful to work with, efficient and always happy to help expedite the process in a friendly and professional manner
5/5
GoogleFriendly and efficient service. Nothing was too much trouble for Mica who helped me tremendously. Would recommend Balgores to anyone who needs a property.
5/5
GoogleIt was so good and the staff was so nice and responsible through out the process.. Thank you so much...
1/5
TrustpilotAVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
1/5
TrustpilotAbsolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
4/5
TrustpilotConnell Hereford
Connell Hereford. Bought a flat. The selling agent was David Jenkins from the Hereford branch. He was professional, courteous and always kept us in the communications loop.
5/5
GoogleBrilliant service from Lucy and Mackenzie. I have been kept informed at every stage, and nothing has been too much trouble …
5/5
GoogleOutstanding service from Lucy and Mackensie. They’re both friendly, professional, knowledgeable and quick to answer all of the questions I had. …
5/5
TrustpilotGreat service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
5/5
GoogleGreat team. Nothing too much trouble. Dud great job marketing and selling my house. Polite ,friendly would defo reccomend.
1/5
TrustpilotRefused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
5/5
Google5 star treatment from all the team. Professional friendly and caring. Sarah efficient and a great help. Would defiantly recommend this team.
5/5
GoogleExcellent service
Agent replied · 7 May 2026
Good afternoon, Thank you for your five star review. Best wishes Balgores - Basildon
5/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
Good afternoon, Thank you for your five star review. Best wishes Balgores - Basildon
1/5
TrustpilotDo not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
1/5
TrustpilotWorst agency ever
Worst agency ever. Very rude, not profesional at all!
1/5
TrustpilotWorst agency I ever use.
Worst agency I ever use.Ansewring emails or phones only when they need something.Interested only before sigining contract-Then no interst at all.Quick quid is Connels goal.Stay away!
1/5
TrustpilotTerrible service when selling
I experienced terrible service when trying to sell. I would use absolutely anyone else next time.
5/5
TrustpilotSuperb service.
Superb service.. had a survey done this week they submitted on the day and no problems.Really good customer service
5/5
GoogleVery happy with the team sarah very outstanding very helpfull would tell any body to use thankyou for all you done
1/5
TrustpilotAppalling
These folk are beyond a joke! So unhelpful and rude. i wouldn't dream of dealing with them again if I could rate a 0 I would!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
