Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat agent and mortgage advisor!
Jai didn`t let us down and showed us our dream home. Christian, their mortgage advisor, saved our bacon after the bank i chose and researched let us down. He found us another one and kept the sale going. Really pleased. Highly recommend them!PS: thank you for answering our stupid questions as first time buyers :DDanut and Oana-Maria.
Dan · 16 March 2022
★★★★★ 5/5
TrustpilotI met with one of the sales…
I met with one of the sales consultants, Kellee. Not only was she punctual but knowledgeable. She came armed with relevant literature for me to take away and had sent further info. to me within the hour. I used these people years ago and tbh was pleaseantly surprised that they have maintained such excellent levels of service.
Sharon · 18 January 2022
★★★★★ 5/5
TrustpilotBought a house through Curtis
Bought a house through Curtis, and he was amazing great experience thank you Curtis!
Luke · 30 January 2021
★★★★★ 5/5
GoogleTom & Stevie-Leigh we’re amazing during our move.
Always going above & beyond to help & continued to communicate effectively throughout.
Couldn’t thank them enough ❤️
Charlotte · 11 October 2021
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review . Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotWe recently sold our property with the…
We recently sold our property with the Upminster branch and I can’t big them up enough. Richard and Donna go above and beyond to get you over the line donna even was doing other peoples jobs!!! If we ever move again we would not even look else where. They really are the best!!!!
Ashley · 17 June 2022
★★★★★ 5/5
TrustpilotThe consultant Charlie Rixon was…
The consultant Charlie Rixon was fantastic, Made the whole process easy and stress free.
Rebecca · 23 October 2020
★★★★★ 5/5
TrustpilotHighly Recommend!
Liam was very friendly, professional and extremely helpful. Cannot recommend him enough!
Kerstin · 13 April 2021
★★★★★ 5/5
TrustpilotExcellent service for first time buyers
Excellent service from Paul, Lucy & Hayley in the Wickford branch who went above & beyond to help us first time buyers. We are now in our lovely new home & thankful for such great support & advice, making it as stress free as possible! 😊
AV · 18 February 2023
★★★★★ 5/5
TrustpilotThe Graylands
Jack sold my property in Grays and he was great. Really don't know how he keeps sane with all the trials and tribulations we had. However he really worked hard to stay and keep me positive. Thanks again Jack. I'm in my new home relaxing 😌 Rachel
Rachel · 9 January 2023
★★★★★ 5/5
TrustpilotLiam Bird and Mackensie Walker (Mortgage Advice Bureau Gravesend)
I had the pleasure of dealing with Liam Bird and Mackensie Walker from the Mortgage Advice Bureau in Gravesend. Cannot fault their professionalism, their speed and just how stress free it was to get my mortgage offer, which i now have, just a week after speaking to them initially. Highly recommend their services. 10/10
Joe · 24 January 2022
★★★★★ 1/5
GoogleGot in touch about one of there listing and were going to call back with more info but haven't bothered to very poor
Martin · 11 October 2021
Agent replied · 24 October 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFantastic
Sarah and wickford team went that extra mile to get it over the line! Informative, helpful, caring and knew exactly what they were doing. Guided me on every twist and turn with regular updates…. Couldn’t have asked for more. Highly recommend
Angela · 27 April 2023
★★★★★ 5/5
TrustpilotBest Team Ever!!!
I can say : Best Team Ever! They always are doing a great work and I recommend everyone. Thank you for helping and I will wish you all the best!
Mr · 23 May 2019
Agent replied · 23 November 2024
Hi Valentin,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
GoogleAbsolutely first class, tenting done and dusted within 10 days.
Thank you so much
Kym · 11 October 2022
Agent replied · 24 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotProfessionals
From making an offer through to exchanging contracts, the service was top draw. They stayed in touch throughout and even when things weren’t going to plan they always assured us and quickly got us back on track. Trustworthy with a team that are both professional and friendly.
Del · 23 August 2022
★★★★★ 5/5
TrustpilotGreat customer service and very…
Great customer service and very friendly approach.If anyone wants an hassle free purchase and a team of professionals who will make ur purchase easier then please contact balgores honchurch branch. Thank you once again everyone at the balgores branch for your help and support. Best of luckRegards,Dhruv and indre
Dhruv · 26 May 2022
★★★★★ 5/5
TrustpilotCannot recommend enough
Abi and Mackensie have been a massive help to us whilst buying our first property, getting everything done so quickly as they were so on it. Answering all of our questions along the way, no matter how silly.
Highly recommend!
Ruby · 19 April 2023
★★★★★ 5/5
TrustpilotI highly recommend his services
I highly recommend his services. Very helpful, no complaints on my end whatsoever.
Shpend · 4 November 2024
★★★★★ 5/5
TrustpilotI highly recommend his services
I highly recommend his services. Very helpful, no complaints on my end whatsoever.
Shpend · 4 November 2024
★★★★★ 5/5
TrustpilotA great help from start to finish
Recently Bought a property via balgores Basildon, really great help from start to finish and really informative with what was going on and the stage we was out throughout our purchase. It was our first property and they went above and beyond to help us through it step by step.
Jamie · 1 March 2022
★★★★★ 5/5
GoogleThank you for all the time and effort you put into helping us.
Ionut · 11 October 2022
Agent replied · 24 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotChelmsford and Basildon Branches - AWFUL
Chelmsford and Basildon branches. Absolutely awful customer service. As a tenant you only ever receive contact if they want something and they constantly ignore any of your requests. Feel as though it’s once they have your money they’re no longer interested. Definitely try and avoid.
Mick · 20 September 2022
★★★★★ 1/5
TrustpilotUnprofessional
I guess it depends on the branch, but the Hornchurch branch is full of unprofessional staff, who we caught lying a number of times. They also overprice their houses by a considerable amount and tried to tell me my professional RICS qualified surveyor didn't know what he was doing.
Anil · 28 February 2022
★★★★★ 5/5
TrustpilotSean & Melissa have been amazing…
Sean & Melissa have been amazing sorting out my mortgage. Sean has made a very very stressful situation easy & straight forward.
5 star service from both of them
Paul
Paul · 6 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.