5/5
TrustpilotThis was over a year ago now as we sold…
This was over a year ago now as we sold our parents house billy and paul at the ongar branch couldnt of made this any easier at this sad time helpful and friendly as always
Trusted Agent profile · Basildon
Bairstow Eves Fryerns reviews in Basildon
★★★★★
440 reviews across 2 platforms
106 Whitmore Way, Basildon, SS14 3JT, SS14 3JT
Bairstow Eves's office in Basildon, at 106 Whitmore Way, is rated 4.5 out of 5 across 440 reviews on two platforms, including 70 Google reviews rated 4.4.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Excellent service. Such a big help with remortgaging my flat. They really know their stuff and genuinely care about doing the best job. Thanks.
5/5
TrustpilotSo helpful and efficient
So helpful and efficient. We had Sarah working on our move acting on behalf of our purchase and her communication was exceptional. She went over and above to make sure that we had every bit of information needed from all aspects of the sale and purchase.
1/5
TrustpilotTotally disappointed with the service
Totally disappointed with the service, they gave and being a first time buyer i am totally dissatisfied from their statements regarding first time purchase.
Agent replied · 23 November 2024
Hi Mr Rizwan, We're sorry to hear that your experience wasn't satisfactory. We understand how frustrating it is when something goes awry when purchasing a home, especially as a first time buyer. As I’m sure you’ve now found out, the market for buyers is extremely competitive and vendors have the pick of the bunch which can unfortunately leave some buyers unhappy. We can only advise as best we can to help you achieve getting your perfect home but sometimes a vendor can proceed with other offers, as was the case for your vendor. We are always happy to continue helping you find your perfect home and you are always welcome to pop into branch or give us a call. Kind regards, Curtis Johnson, Branch Manager of Balgores Dagenham
1/5
TrustpilotDepends on the branch - not all are good
Had a very unprofessional dealing with their hornchurch branch. I felt like they were lying and pushing up the price of a house. Really ignorant and rude staff.
2/5
TrustpilotVery poor communication from the estate…
Very poor communication from the estate agent. They recommended their solicitors so they say the whole process can be fast tracked. But that wasnt the case. Even their mortgage advice bureau was a complete farce. No one knew what was happening with the property we purchased. I would avoid using their solicitors and mortgage advice bureau.
5/5
TrustpilotTop service by Josh
Top service by Josh. My property was sold quicky and at a good price. Also special mention for Sean who showed the buyers around even though it was on his day off and Sara who helped it to a speedy completion, highly recommend to anyone.
5/5
TrustpilotChristian and Rohima have been so…
Christian and Rohima have been so helpful and always on the other end of the phone when needed! They are my go to and give the best service you could ask for. Highly recommend thank you
5/5
TrustpilotThe team at Hornchurch are brilliant.
The team at Hornchurch are brilliant. Donna Hickey helped throughout the buying process. She was on top of everything. I hardly called my solicitor for updates as Donna cc me into all the emails. Without her i would have still be in buying process.
4/5
TrustpilotHappy with the service I received when…
Happy with the service I received when purchasing my first property! Thanks especially to Sarah for being so helpful and assisting with queries promptly.
Agent replied · 23 November 2024
Hi there!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Sarah. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotThe agents assisted me in the purchase…
The agents assisted me in the purchase of the properties that I was interested in. They responded to my telephone conversation and emails promptly.
Agent replied · 23 November 2024
Hi Agnes,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotMortgage Advice Bureau
Mortgage Advice Bureau - always a fantastic service which is why we return and also recommend. Non judgmental advice and support when they're dealing with us who know nothing! Genuine and friendly service
5/5
TrustpilotExcellent service and highly recommend!
5/5
TrustpilotMortgage Advice Bureau
Excellent service and very proffesional team. I would highly recommend them. Glenn and Claire are great to work with. Glenn arranged my mortgage - very fast and proffesional service. Thank you!
5/5
TrustpilotNigel and Mackensie provided excellent…
Nigel and Mackensie provided excellent customer service and advice when securing our mortgage. Communication was always prompt and they were helpful throughout, accommodating our work schedule. I would not hesitate to recommend them.
5/5
TrustpilotNo hitches during process
No hitches during process, kept up to date throughout. All my questions were answered quickly. Made the purchase and transaction very smooth.
Agent replied · 23 November 2024
Hi Anthony,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotOur remortgage paper work was done by…
Our remortgage paper work was done by Mr gibbon and all communications handled by Ms Walker. Very efficient communications and was quick to answer queries .Very happy with the service provided .
5/5
TrustpilotMortgage bits with Liam and Mackensie
House to be purchased changed a few times so subsequently so did the mortgage amount! Liam and Mackensie didn’t batter an eyelid and helped regardless of how many hoops we kept having to jump through. Always responsive and offered down to earth real advice. Highly recommend!
5/5
TrustpilotUsing balgores for the sale of my have…
Using balgores for the sale of my house has been a pleasure. Sarah my case handler has been nothing sort of amazing always happy to help and great with communication.Would highly recommend her and the team at the Basildon branch. Kris
5/5
TrustpilotFantastic service
All my paperwork was handled well and communication at every stage of my remortgage process was excellent .Thanks a lot to Michael and Ms Mackensie Waller.
5/5
TrustpilotProperty purchase
Excellent service from Viktor in finding the right home for me. Understood what I was looking for and showed me houses as soon as they came to market. All round great team including Billy and Dee who I dealt with previously.
5/5
GoogleI was very pleased with the way Steve Rew helped with the sale of my property he made it very easy
Agent replied · 24 October 2024
Thank you for this 5* review Mark for Steve and the team at Bairstow Eves in Fryerns. I will be sure to pass on your kind words, best wishes, Maryjane.
5/5
TrustpilotSelling our property
Daniel , Richard and Louise have been excellent in providing a hands on approach and their customer service has been impeccable. They have been with us every step of the way and where possible intervened and worked in a very collaborative way. 10/10. Thank you 🙏 Daniel , you’ve been marvellous.
5/5
TrustpilotI found Jay to be a very pleasant and…
I found Jay to be a very pleasant and professional young man. Nothing was too much trouble. He always returned my calls and did his absolute best to assist with any issues that I had during my purchasing process.
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