5/5
Great service and people very…
Great service and people very helpful.Thank you Jack!
Agent replied · 24 August 2024
Thanks for your kind review, It means so much to all of the beercocks family!
Trusted Agent profile · BARTON-UPON-HUMBER
★★★★★
967 reviews across 3 platforms
10 High Street, BARTON-UPON-HUMBER, DN18 5PD
Beercocks's office in BARTON-UPON-HUMBER, at 10 High Street, is rated 4.8 out of 5 across 967 reviews on three platforms, including 106 Google reviews rated 4.6.
106
Reviews on Google
This office
146
Reviews on Facebook
This office
715
Reviews on Trustpilot
Business-wide
Every review we hold for the BARTON-UPON-HUMBER office, from every platform, shown as written. First names only.
5/5
Great service and people very…
Great service and people very helpful.Thank you Jack!
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
Exceptional!
Beercocks is doing a brilliant job wherein they consistently update us regardless we are buying or seeking a property.Being committed to their task to make us comfortable in finding a right property.Best thing I really appreciate is how they post or market a decent to amazing property.
Thank you so much for your kind review, it means a lot to the beercocks family!
5/5
We felt really looked after
We felt really looked after with the amazing service provided by Lizzie. It was a long process and we really appreciated her transparency and communication keeping us informed and allowing us to plan when delays occurred. Brilliant service and highly recommend.
Thank you so much for your kind review, it means a lot to the Beercocks family!
5/5
We are a week into our experience with…
We are a week into our experience with Beercocks and so far they have been fantastic. They came out really quickly and at a time suitable to us to take the pictures. The house went on the pre market to those on their books looking for properties in the area and sold before even going onto rightmove. They were so efficient and responded to me via phone or email almost immediately. I would 100% use them in the future and couldn't thank them enough!
Thanks so much for your lovely review, it means so much to all of the beercocks family!
5/5
I have been dealing with Alice at the Kingswood office and she has been so helpful and friendly since day 1, from helping me and my partner search for the perfect house to keeping me updated on the purchase of our first home. Alice also recommended Callum the mortgage advisor who has been amazing. What a delight it has been to deal with Alice, Callum and also the other members of staff at the office. Would definitely recommend!
4/5
The Driffield Office
The whole team at the Driffield office were really helpful and informative when we were interested in a property they were selling. Viewing arrangements were made quick and easy around our schedules and their communication was great too. Would highly recommend!
Thank you for your review it means a lot to the Beercocks family!
5/5
Eden did a great job providing updates…
Eden did a great job providing updates for both sides, sometimes she chased up the seller’s solicitor for updates
1/5
you need to keep to your promise to…
you need to keep to your promise to communicate with your clients, I was promised call returns from Elaine, lost count how many times she failed to do so. our house sale failed on 2 occasions,as the buyers could not meet their offers, you need to put in a system to verify if they can afford to proceed, you took 7 months to complete..abysmal service worst ever, would NOT recommend BEERCOCKS to my enemy, as for your Solicitor choice offered to us, they were worse, PEPPERILLS were utter rubbish.....
Hi Barry,First of all I would like to apologise for any lack on communication on our part. It has been an extremely difficult year for conveyancing and lenders and with all the best checks in the world we are unable to 100% guarantee the buyer will proceed. At the time, we weren’t at full capacity due to the aftermaths of the national lockdown and we were dealing with extremely high volumes of enquiries, this is something we have since improved on as we have employed more sales progression staff to accommodate the work load. It saddens us to see you were this un happy with our service and feel you have made some very strong harsh comments here and feel it’s not fully warranted. A 1* review can be extremely damaging to a local family business and I really hope you may reconsider how this can affect a business like ours.Once again, I am so sorry the service wasn’t up to our usual high standards. If you wish to discuss this any further, please email Henry.b@beercocks.comKind Regards Henry Beercock
5/5
You will not be disappointed!
I was somewhat (unfairly) sceptical about the service Beercocks would deliver when selling my property, most likely because I knew nothing about them and would normally use a more well known name.But, how wrong could I be? From meeting Henry to completion of the sale in 10 weeks they were simply brilliant. Communication was first class. They did everything they could to get the sale through quickly and I have not hesitation in recommending them wholeheartedly.You will not be disappointed!
Thanks for your kind review! It means so much to all of the beercocks family
5/5
Professionalism personified
Professionalism personified!
5/5
You’d be mad to go anywhere else
You’d be mad to go anywhere else: • 9 viewings booked with 4hrs of going on the market. • SOLD after 48hrs on the market. Steve, Danielle, Jade & Alice at Kingswood were absolutely Stella! ⭐️⭐️⭐️⭐️⭐️
Hello Paddy, Thanks for your kind review! We will be sure to pass on your comments to the rest of the team! Thanks again for using beercocks.
5/5
I can’t thank Georgia enough for keeping us informed of how things are moving along. She always has a welcome smile. Which is lovely.
Thanks for your lovely review! It means alot to all of the beercocks family!
1/5
Nothing but trouble from the first call
Nothing but trouble from the first callHad a viewing, agent was late and had no clue about the property,Had another viewing of a different property booked in and then cancelled 40 minutes before the viewing and they knew an hour before they called me.The person who called me to say they cancelled the viewing was rude and unprofessional not even an apology.Would not recommend to anyone. Half the time cannot even get through to a person when you call.
Hi Sam, I’m really sorry to see you have not had a good experience with viewings and I would like to look in to this urgently for you. Please can you provide me with more details, which office were you dealing with? As you can appreciate, this sort of feedback is not what we wish to receive and it’s something I take very seriously. Please could you take a moment to email me - Henry.b@beercocks.com Kind Regards Henry Beercock
5/5
Excellent service
Excellent, professional and friendly service from the start to finish of selling my late Fathers house. I was kept fully updated on all developments and all my questions and queries were promptly answered. Nothing was too much trouble for the team, including carrying out a couple of extra trips to my Dads house for me, which otherwise would have an entailed lengthy journeys for my home in Sheffield. Many thanks, hard to see how you could improve on the great service I recieved.
Thankyou for such a lovely review! Your feedback means so much to all of us the beercocks family! Thanks again for trusting us with your home
5/5
I can’t thank Beercocks enough! We sold our house within about 4 days before it had even gone online! They are super professional and very understanding. I have 3 month old and 2 dogs so as you can imagine having things organised and tidy was hard at times but beercocks understood all that and worked around what suited me. From Steven coming round at the beginning and to Georgia organising everything in and between it couldn’t of been easier and wouldn’t of been possible without them! I couldn’t recommend beercocks enough it’s been an absolute pleasure working with them! Communication has been amazing too, I’ve been kept up to date with everything and not had to chase a thing which was really important to me with leading such a busy life at the moment! Thank you so much for making this process so relaxed as possible!
Thanks for your kind review India! Your feedback means so much to all of the beercocks family! Thanks again for using beercocks to sell your home.
5/5
Used beercocks on Holderness road and couldn’t of asked for a better service. Elaine and Nicky was dealing with it and only took 6-7 week from start to finish to complete! They kept me up do date and got me a price I was more than happy with. They were amazing and I couldn’t thank them enough! 10/10 service.
5/5
Excellent service!
A big thank you to Henry, Alice and the team at the Kingswood branch. They helped us achieve a sale very quickly and at a price we were looking for.
Thanks so much for your kind review! It means so much to all of the beercocks family
5/5
Brilliant to buy with
Nicky Neal was super helpful with our house purchase. Kept us informed throughout , chased things whenever needed and kept us up to date. Couldn’t recommend enough!
Thanks for your lovely review. It means so much to all of the beercocks family
5/5
Beercocks were the most helpful…
Beercocks were the most helpful property company our family have ever dealt with. We had to sell my late fathers house. My brother dealt with most of it being the executor. They gave us regular updates and guided us through the whole process right up to completion. Even sold for above the asking price. We’re all very happy We were abit stuck with clearing the house ourselves which was largely full, when we asked them for advice they even recommended a local house clearance company called Noah’s ark. Who did the clearance for free for us which took so much of the hassle out the equation. From start to finish we were extremely pleased.Thank you everyone at the Willerby office
Thank you so much for your extremely kind review! We are so happy to hear that you were happy with the service you received
5/5
Efficient and great communication
Efficient and great communication.
Thank you for your kind review. It means a lot to the Beercocks family!
5/5
The sale of our property was dealt with…
The sale of our property was dealt with at the Willerby office of Beercocks. We found the staff to be extremely helpful despite the fact that there were four family members to deal with as the probate for the property was in four names. They kept us informed at every step of the sale which is now progressing.
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
We cannot thank Dani enough for all the help and support she provided whilst we were selling our house in Walkington. Dani was always on the end of the phone to answer any questions we had and nothing was too much trouble for her, a truly friendly professional lady that went above and beyond to ensure that the sale completed the week before we got married - thank you once again.
5/5
House Sale
Service from Jack and the Newland Ave team was excellent. From the initial viewing to value the house through to the completion of sale we were kept updated and involved. At all times I felt the team was looking out for our best interests. I can highly recommend Beercocks Estate Agents.
Thanks for your kind review, It means so much to all of the beercocks family!
1/5
We were searching for a property in…
We were searching for a property in Yorkshire and found one which appeared to fit the bill.Unfortunately, very very clever photography of the property in Anlaby meant that whilst in theory it was detached, in reality it was squeezed in in a terraced street and was highly misleading When you’re travelling for many hours to view property, you don’t want to be mislead like this We arrived early, immediately saw the issues and cancelled.This company MAY work to the advantage of sellers who don’t mind being loose with the truth, but ultimately backfires.We told the company as we’d travelled and stayed overnight to see something that was far removed from the position/description and would never view one if there properties again. Asked we be deleted from there system but today received a call from them again- you couldn’t make it up!I see Beercocks have tried to justify their actions by suggesting we check distances before travelling do we’re not disappointed again ( I’m sure they weren’t being sarcastic).As experienced buyers over the last 40 years, we fully understand that a property may not be to your taste.However, the inducement to view is created by photos and when they’re taken from an angle which omits the road view, it’s misleading. They say the house will suit someone and it may well but in a buoyant market it remains on the market where it’s sat since 2020- says it all really.
Hello, Elaine, first of all we would like to apologise for what you feel was a wasted trip. We never in anyway wish to mislead our buyers and waste anyone’s time. Our business is built on reputation and trust and I am sorry and hurt to see that you feel it’s necessary to leave us a 1 star review for something because it didn’t quite meet your requirements. This house may not be right for you but I’m sure it will be right for someone else. Our feedback is very important but If we got a 1 star rating for every person who didn’t like a house they went to view, we would be out of business. My advice would be to ask any questions such as the distance to the neighbouring properties in future and also check Google maps as I would hate for you to have to go through this again.We will make sure you are definitely removed from our database today. Take care and good luck with your house search. Kind Regards Henry Beercock
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