Poole Townsend Barrow-In-Furness reviews

★★★★★ 1/5

Facebook

I don’t often review many things but Poole Townsend seemed oblivious to my situation. After being on the housing market for a number of years with Poole’s. I decided that after a whole twelve viewings (which am assured is a lot) and comments of modernisation being required. Combined with the continual insistence from Poole’s to lower our asking price I decided to redecorate. I temporarily withdrew the house from the market and saved my money and began redecorating which took me over a year to complete. On my return to the market I was informed that I would need a new evaluation of the property due to the length of time off the market. I could appreciate the need for it the house had been on the market for years and things had changed. I had noticed other properties similar to my own had stagnated. The market had slowed down in my area and I knew the implications of this and understood that Poole’s and myself would have to lower the asking price. On the day of the evaluation I was prepared to see some facts and figures and be given some examples of why the property had to have a lower asking price. However the appraiser had a different strategy this was to find the negatives in the property for example. The substandard decorating in some of the rooms, outdated rooms, Age of appliances and the list continues with the only redeeming fact being the one thing out of my control which was the size of the rooms. I found this approach to be insensitive and derogatory. Then with a pleasant smile removes ten thousand pounds from my original asking price. However what was strange was the perplexed look on the appraisers face when I defiantly defend my original asking price. At least the final comment from the appraiser was something that we could both agree on “Poole Townsend is not the estate agents for me”. This was my own experience with Poole’s everything is fine until you become a burden. Then it’s comply or be removed.

Damian · 21 November 2017

★★★★★ 5/5

Google

Whilst dealing with the staff at Poole Townsend I was always treated with respect and courtesy. I cannot speak highly enough of the girls that helped me through often difficult periods and details that I am not conversant with. I cannot praise them all highly enough. I would not hesitate to recommend dealing with Poole Townsend. My gratitude to you all Ladies.

Geoff · 21 June 2020

★★★★★ 5/5

Facebook

Poole Townsend are exceptional in all they do. They sold my property in Dalton, recommended homes to my father when he was moving, sold my mum's house and I can highly recommend, in fact I ALWAYS recommend as after a week of my recent property being freshly on the market with Poole's it sold! Thank you! Thank you! Great Team! Well Done!

Kirsty · 25 July 2019

★★★★★ 4/5

Google

Courtney (Barrow branch) has been incredibly efficient, responsive and helpful for our journey so far!

Lornar92 · 10 October 2024

★★★★★ 5/5

Google

Excellent service offered by Ms. Joanne Grisdale from the legal department.

GOPAKUMAR · 10 October 2024

★★★★★ 5/5

Google

Process in purchase of property was professional, friendly, prompt on question responses. Very satisfactory.

Richard · 20 August 2024

★★★★★ 5/5

Google

First class. Courtney in particular was prompt, personal and professional.

Philippa · 10 October 2024

★★★★★ 5/5

Google

Cally handled our purchase and kept us informed along the way. We are so grateful for her help and all the team at Poole Townsend for ensuring everything ran smoothly.

Joanne · 21 June 2023

★★★★★ 5/5

Google

Wonderful communication from very helpful staff

Paul · 10 October 2024

★★★★★ 5/5

Facebook

Poole Townsend have been a pleasure to deal with during the selling and buying of our properties both recently and over the previous years. The staff are friendly and knowledgeable and kept us up to date throughout the process. I would definitely recommend them to anyone wanting to sell their property in the area.

Helen · 20 February 2018

★★★★★ 4/5

Google

Dry friendly and helpful staff

Sarah · 10 October 2024

★★★★★ 5/5

Facebook

Poole Townsend succeeded where 2 other estate agents failed. I can't thank you enough for everything, a personal thankyou to Georgia she really is a credit to your team always there to listen to my never ending questions , thank you for everthing and your reassurance through out our bumpy process.

Sarah · 12 April 2019

★★★★★ 5/5

Facebook

We sold our house with Poole Townsend and I can recommend them highly. Kellie and her colleagues were efficient, helpful, professional, reassuring and extremely friendly. They kept us informed throughout the whole process and we were delighted with their service. Thank you so much.

Julie · 10 June 2021

★★★★★ 5/5

Google

Great service and sold our property in just over a week.

Robyn · 17 May 2024

★★★★★ 2/5

Google

Very disapointing sure they holding thing back also family member got bill for weeds in garden after vacating property

John · 10 October 2023

★★★★★ 5/5

Google

Great service I will be getting people to go to them for any buying or selling of propertys

Claire · 10 October 2023

★★★★★ 5/5

Facebook

Mia at Poole Townsend has been so helpful and supportive of making sure the property I purchased went through, she has been great at communicating between all parties and has gone over and above in her role

Holly · 5 August 2021

★★★★★ 5/5

Google

Pleased with all our photos and the way we are being kept in the no when we have a viewing.there is no complaint from us really pleased thank youPositiveQuality, Professionalism

Jackie · 21 June 2022

★★★★★ 5/5

Google

Rating only, no written review.

Andy · 19 September 2026

★★★★★ 5/5

Google

Great communication from all the staff I dealt with at Poole townsend, I would certainly recommend!

David · 21 June 2023

★★★★★ 5/5

Google

Excellent. Couldn't ask for a more professional, friendly and helpful service

Kath · 10 October 2023

★★★★★ 5/5

Facebook

Very impressed with the Kendal team from the initial valuation with Nikki, to the superb photography by Craig, quality brochure, and excellent friendly service from Cally, Becky and Carol in the office. Keep up the good work!

Ruth · 26 January 2018

★★★★★ 5/5

Google

Poole Townsend every time 😊 …

Janine · 10 October 2023

★★★★★ 5/5

Google

Rating only, no written review.

Rami · 10 June 2026