Every review we hold for the Barrow in Furness office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleAngela was very prompt to come & value my Dadβs property. I live 220 miles away & other estate agents in Barrow were not at all accommodating. Highly recommended.
S Β· 1 December 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our Barrow Team were able to provide helpful advice and support when valuing your Father's home. We look forward to continuing to support you. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
β
β
β
β
β
2/5
GoogleNot impressed with the quality of this highly priced service. When I complained I was not to keen on their dismissive attitude.
I was promised complimentary use of a professional photographer which helped to clinch the deal but the pictures were taken by one of the staff. I had a viewing that I was not informed of until after it had taken place and there were numerous occasions when I was expecting a return call from Daniel that never happened. Despite specifically requesting that no boards be used there was a sold board erected. The property, a bungalow, eventually sold for less than expected and took much longer than anticipated.
I would also not recommend their chosen solicitors "Curtis Law'. They retained my Β£25 deposit despite having to change them due to the purchaser also using them.
Overall a poor experience and typified by the picture of the 'Bad Step' on Crinkle Crags.
Alan.
Alan Β· 29 July 2022
Agent replied
Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued.
I understand you have spoken to our Morecambe branch manager recently and that he has spoken with you about your experiences. I appreciate you bringing your concerns to our attention, as we always aim to ensure customers receive the very best experience when selling their property.
Kind regards,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleCould not recommend Farrel and Haworth highly enough, excellent service by Ian Laughlin very professional and a true gentleman to deal with 5 stars all the way.
Tony Β· 24 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our lettings team were able to help you and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleGreat agency, Nicole was very helpful and always kept in touch throughout our purchase!
Macey Β· 13 January 2024
Agent replied Β· 12 January 2025
Thank you for your wonderful review! We're delighted to hear that you had a great experience with Farrell Heyworth and that Nicole provided excellent assistance throughout your purchase. Our team takes pride in providing helpful and proactive service, and we're glad to know that Nicole kept in touch and supported you throughout the process. If there's anything else we can assist you with in the future, please feel free to reach out. Thank you for choosing Farrell Heyworth as your agency of choice!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleCalled in with a letting inquiry and Janine was very helpful and accommodating. Great service thank you.
590 Β· 31 October 2023
Agent replied Β· 30 December 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth. We're delighted to hear that Janine provided helpful and accommodating service during your letting inquiry. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to helping you find your next home. Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleGemma from the barrow branch absolutely amazing kind considerate very easy to talk to always smiling which is just what you need when going through strefull times 10 out of 10 customer service π β¦
Moira Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you so much for your wonderful feedback! Weβre thrilled to hear that Gemma was able to support you with kindness and professionalism during what sounds like a stressful time. Weβre proud to have her on our team and appreciate you taking the time to share your experience.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleFarrell heyworth have been fantastic at setting up moving to my new home. A special thanks to Claire Lavery. Who was exceptionally professional and helpful in making it a quick and easy process. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
James Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Claire and our Barrow team were able to help you find your new home and made it such an easy move.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleIn the process of buying a house with these and libby has been spot on.
Lewis Β· 20 October 2025
Agent replied Β· 20 March 2026
Thank you for your kind review. Weβre so pleased to hear that youβre having a positive experience buying your house and that Libby has been spot on throughout the process. β¦ More
β
β
β
β
β
5/5
GoogleNicole was an amazing help with getting the sale through on out home :)
H Β· 30 November 2023
Agent replied Β· 30 December 2023
Thank you for your kind words and positive feedback regarding Nicole. We're thrilled to hear that she was instrumental in ensuring a smooth and successful sale of your home. Nicole and the entire Farrell Heyworth team strive to provide excellent service, and we're glad to know we met your expectations.
If there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in Farrell Heyworth, and we wish you all the best in your future endeavors.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleAnswered all questions asked, and was very patient and understanding with sale of my house at the same time as purchasing a home
Cheryl Β· 20 July 2025
Agent replied Β· 20 March 2026
Thank you for your kind feedback. Weβre so pleased to hear that you felt supported and well-informed during both your sale and purchase. Providing patient and understanding service during what can be a stressful time is exactly what we strive for.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleAlicia has been great at getting the property up for sale and keeping us posted with upcoming viewings and feedback. Iβd recommend !!!
Jane Β· 11 March 2023
Agent replied
Thank you for taking the time to leave a review! We're so glad to hear that Alicia provided great service and kept you informed throughout the process. We appreciate your recommendation and hope to work with you again in the future. Jeremy Collins - Director
β
β
β
β
β
5/5
GoogleLeigh Bedwell of the Barrow branch has been an excellent, professional member of the team, who has ensured that we have been and continue to be kept up to speed over the sale of our property and dealing with an awkward situation which occurred unexpectedly and not within the normal bounds of house purchases/sales, within our knowledge. We also felt she went above and beyond the norm in this particular instance.
Nige Β· 11 March 2023
Agent replied
Thank you for taking the time to leave a review, we are glad that you had a positive experience with Leigh Bedwell at our Barrow branch. We are delighted to hear that Leigh provided excellent and professional service to ensure a smooth sale of your property. We are also happy to hear that Leigh went above and beyond to deal with an unexpected and awkward situation. We appreciate your feedback and we will pass on your kind words to Leigh and the team.
Jeremy Collins - Director
β
β
β
β
β
5/5
GoogleAlicia was extremely friendly, helpful, proactive and knowledgeable throughout the process of selling my house - everything you want from an estate agent. Would highly recommend!
Colette Β· 25 November 2022
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear that our Barrow team have been able to help you to successfully sell your property. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation.
Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleVery pleased to sell our house with Gemma, she was enthusiastic but straight forward and after less than a week on the market we've gotten our first offer. Fantastic service
Janice Β· 20 April 2025
Agent replied Β· 20 March 2026
Thank you for your wonderful feedback! Weβre so glad to hear that Gemmaβs enthusiasm and straightforward approach helped you sell your house so quickly. Itβs fantastic to know you received an offer in less than a week! We pride ourselves on providing excellent service, and weβre thrilled that your experience reflects that.
If you need any further assistance as you move forward, please donβt hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleWe would like to say a HUGE thank you to Lois for everything!
Lois was amazing and made everything easy for us and took the stress out of everything!PositiveResponsiveness, Quality, Professionalism, Value
Jamie Β· 13 January 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported by Lois and our Barrow team.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleRented my house out via Farrell Heyworth and had fantastic service. Claire and Ben kept me updated and had fast responses. Nothing was an issue and were always happy to help. House back on the market promptly. Would highly recommend
Glide_control3r Β· 25 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Claire, Ben and our Barrow team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleCaryn has been brilliant and on hand whenever needed
Natasha Β· 24 January 2024
Agent replied Β· 24 March 2024
Thank you for your positive feedback about Caryn! We're delighted to hear that you've had a brilliant experience with her. If you have any more comments or questions, feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleGreat experience with Farrell Heyworth Barrow well recommended!. Cant thank Angela and Alicia enough they were brilliant from start to finish.
Zack Β· 23 February 2023
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear that Angela, Alicia and our exceptional Barrow team have been able to help you. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleI would like just to say that the service I have received from Caryn in the Barrow office has been above and beyond expectations and am very happy to give praise
She has been very accommodating and a good sounding board
Very good communicator and is always a pleasure to speak with
Keep up the great work
Best wishes
Adrian Gooding
Adrian Β· 1 October 2023
Agent replied Β· 30 December 2023
Thank you so much for your kind words and taking the time to express your satisfaction with Caryn's exceptional service in our Barrow office. We're delighted to hear that she has gone above and beyond to assist you, demonstrating excellent communication and providing valuable support.
We greatly appreciate your feedback, and we'll be sure to share your compliments with Caryn. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out.
Best wishes,
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleOutstanding service from Conor & Clare at their Barrow branch.
Professional and so easy to deal with bringing on properties.
I do feel that their back office support letβs them down a fair bit which is a shame as they do such a great job championing the business and the service they provide.
Head office need to have a serious look at the support, or lack of, that they are providing this exceptional team.PositiveResponsiveness, Professionalism
Simon Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for taking the time to leave feedback. I'm delighted to hear that you have received a great service from our Barrow branch team.
I also note the further issues you had when letting your properties. It's always our intention to leave our clients delighted with the service they have received and we are disappointed this hasn't been the case for you. Customer service is extremely important to us and we're always working to make improvements wherever we can. Your feedback will help to improve future planning and training for our branch teams.
Kind regards,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleHaving recently purchased a property with Farrell Heyworth, all correspondence/communication via telephone with Lois and the team has for me been extremely positive, professional and encouraging. Having run into a recent hurdle, Lois was β¦
Jemma Β· 1 February 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your search for a new home by Lois and our Barrow team.
It sounds like the team have gone out of their way to make buying your new home as easy and successful as possible ad that you have been given the professional guidance you needed by our mortgage adviser Yvette.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleNicole was so helpful with everything from start to finish! So lovely and always willing to help.
Niki Β· 30 May 2023
Agent replied Β· 29 July 2023
It's great to hear that Nicole was so helpful throughout the process! I'm sure she'll be happy to hear that her efforts were appreciated. If you need any assistance in the future, don't hesitate to reach out to our fantastic Barrow team again.
All the best,
Jeremy Collins - Director
β
β
β
β
β
5/5
GoogleWe were purchasing a house in Barrow through Farrell Heyworth, and they were excellent throughout the process.
Liz Β· 10 August 2025
Agent replied Β· 20 March 2026
Thank you for your review. Weβre so pleased to hear that your experience purchasing a property in Barrow was such a positive one.
Providing excellent service and support throughout the buying process is something we pride ourselves on, and weβre delighted this came across in your experience.
Best regards
Jeremy Collins
Director
Farrell Heyworth
β
β
β
β
β
5/5
GoogleLeigh is very professional extremely friendly and is an asset to the company
Highly recommended π
10 out of 10 Leigh β¦
Donna Β· 1 December 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Leigh and our Barrow team were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.