Every review we hold for the Barrow in Furness office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from here Gemma came out really quick gave a great valuation and how me can increase the sale really friendly and knows what she’s doing
Jordan · 20 January 2026
Agent replied · 20 March 2026
Thank you for your review. We’re pleased to hear that you received such a positive and efficient service and that the valuation and advice provided were helpful.
It’s great to see Gemma recognised for her friendly, knowledgeable approach and for taking the time to explain how to maximise your sale. Thank you for sharing your experience.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 2/5
GoogleSuch a let down using this company to sell our house in Barrow. Started off positive & was fine during the viewing period. After the property was sold communication was virtually non existent. Based on our experience we would never recommend to anyone else. Several people told us to use another agent, I wish we'd listened.
Karan · 20 March 2025
Agent replied · 20 March 2026
Thank you for sharing your feedback. We always aim to provide professional and responsive service to our clients, and we are sorry to hear that you felt communication was lacking during your sale process. We remain committed to improving … More
★★★★★ 5/5
GoogleGreat customer service
I highly recommend
My special mention goes out to Nina
, she was impeccable throughout the whole process. Thank you.
Merit · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that you received great customer service and it’s lovely to see Nina especially recognised for her support throughout the process. Your recommendation is very much appreciated and will be shared with her and the team.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThe team has all been very helpful especially Caryn who got back to me quickly on all queries & was very friendly
Emily · 19 August 2024
Agent replied · 26 August 2024
Thank you for your feedback. We’re pleased to hear that you had a positive experience with our team, especially with Caryn. Her prompt responses and friendly approach are key to providing excellent service. If you have any further questions or need additional assistance, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleA very difficult sale made easier by the tenacious Nicole Dale. After one sale fell through after us waiting for the buyers for over 6 months Nicole knew we were keen to secure a new sale and we completed fairly smoothly (a transactional issue not any fault of FH ). Would recommend the team at Barrow for anyone wanting to sell or buy!
Helen · 4 December 2024
Agent replied · 27 December 2024
Thank you for your wonderful feedback. We’re so pleased to hear that Nicole made a difficult process easier for you, and that you were able to successfully complete the sale. It’s great to know that her dedication and professionalism made a difference. We really appreciate your recommendation and would be more than happy to assist you or anyone you know in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleReally happy with the service provided by Farrell Heyworth. All the staff have been friendly & professional. Nicole has been particularly helpful & kept me updated throughout. I highly recommend this agent 🙂 …
Tan · 30 November 2023
Agent replied · 30 December 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth! We're delighted to hear that our team, especially Nicole, provided you with friendly and professional service. Keeping clients informed and satisfied is our priority.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your recommendation and look forward to continuing to assist you.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 1/5
GoogleThis review is based on true experience of my own with this agent and my own experience with Daniel the manager who lies and made a big mess regarding selling a few of our houses. I have never seen a agent who lies and unprofessional this estate agent is told to mess customers around I know this from facts. I had enquired about a property I got a email from a lady name Nicole and then mentions to give a good review at the end of the email, for what you haven't even done anything so why would I write a positive review? this is what is happening most reviews on google are not true.
I would ask the Public to check the reviews on Trustpilot and allagents.co.uk website which shows how poor Farrell and Heyworth really are based on true facts. There Director Jeremy Collins doesn't care and encourages his team to be the way they are. Jeremy never honestly acknowledges bad feedback from customers this is true he doesn't care. The staff are unprofessional and rude including Daniel the branch manager. Farrell and Heyworth lies and constantly covers up there mistakes not trustworthy at all. How can we the public trust a lying estate agent the worst agent I know in the UK.
J · 23 December 2023
Agent replied · 30 December 2023
We take all feedback seriously, and we regret that you had a negative experience. However, we are unable to find any record of your name or the specific issues you’ve mentioned in our system. We want to assure you that we have a commitment to professionalism, transparency, and excellent customer service.
We value feedback as it helps us improve our services. If you have any specific concerns or issues you’d like to discuss, please contact our branch team directly so we can address them properly. We aim to provide a high standard of service and work diligently to meet our customers’ needs.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThanks to Daniel and the wonderful team at Farrell and Heyworth for their seamless sale of our property. The communication was fantastic with us constantly being updated on the progress of the sale.
Would highly recommend
Michelle and Tony 😊
Michelle · 30 May 2023
Agent replied · 29 July 2023
Thank you for your kind words and positive feedback about your experience with Daniel and the team at Farrell and Heyworth. We're thrilled to hear that the sale of your property was seamless and that the communication throughout the process was fantastic.
Daniel and our team strive to provide excellent service and keep our clients well-informed every step of the way. We greatly appreciate your recommendation and are pleased to have been able to assist you with the sale.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
Jeremy Collins
Director, Farrell Heyworth
★★★★★ 5/5
GoogleWow - Best service ive had Thank you David & India, was looking with every agent in Barrow and they just never seemed interested in me, all I wanted was a place I could call home. David listened to what I wanted and took me round all the homes he thought I would like. walked me through the application and have never been happier
Jay · 30 July 2018
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
★★★★★ 5/5
GoogleI’ve had an amazing experience with Farrell Heyworth, everyone I’ve dealt with has been fantastic! Special shout out to Georgia who has communicated with me all the way, keeping me up to date and even having some nice chats. Really appreciate everything FH have done for me and I would definitely use again!PositiveResponsiveness, Professionalism, Value
Chloe · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Georgia and our Barrow team were able to help!
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleNicole was amazing. We far overstayed our second viewing time and even though this meant Nicole was rushed for her next viewing she never made it seem like an issue.
Thank you so much for your time and dedication!
Heather · 30 May 2023
Agent replied · 29 July 2023
Thank you for your kind words! We're thrilled to hear that Nicole provided you with amazing service during your second viewing. It's our team's goal to ensure that every client feels valued and supported throughout the entire process.
We appreciate your understanding regarding the time constraints and Nicole's commitment to accommodating your needs. Going the extra mile is what we strive for, and we're glad that Nicole made sure you had a positive experience.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleWould highly recommend, very fast and efficient rate of work always caring. Nicole dale was who we used most of all and she was absolutely brilliant always there when you need her.
Jordan · 20 October 2025
Agent replied · 20 March 2026
Thank you for your kind review and recommendation. We’re so pleased to hear that you found our service fast, efficient and caring, and that Nicole was always there to support you when needed.
It’s wonderful to know she made such a positive difference to your experience.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 1/5
GoogleRUBBISH!! started to rent a property on the basis the work that would need to be done would be completed, on arrival to the property none of the work has been completed and haven't been able to live in the property for nearly 4 weeks!! mould and damp in the kitchen, doors hanging off, no boiler safety certificate, electrical cables hanging outside the bedroom window, no water pressure to even have a wash!!, fire place missing a panel and should be condemned absolute joke.. 4 weeks with no update on what is going on even emailing the managers!! disgusted with the service and execution of farrell heyworth. NOW SEEKING LEGAL ADVICE! AVOID AT ALL COSTS!!
Ben · 31 October 2023
Agent replied · 30 December 2023
Thank you for bringing your concerns to our attention. We take all tenant feedback seriously, and we want to assure you that our team is actively engaged in addressing the maintenance issues you've raised. We understand the importance of a comfortable living environment, and we are committed to resolving these matters as swiftly as possible.
It's essential to clarify that we cannot initiate maintenance work without the explicit consent of the landlord. However, we are in close communication with both you and the landlord to coordinate necessary actions. We appreciate your patience and cooperation as we work towards a resolution.
Our team is dedicated to ensuring that your experience with Farrell Heyworth is positive, and we are committed to addressing and rectifying any concerns promptly. If there are any additional details or specific issues you would like to discuss, please feel free to reach out to our lettings team directly. We value your tenancy and are focused on delivering a high standard of service.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleNicole Dale was my contact throughout the initial selling procedure, she was very understanding dealing with my requests during the viewings leading up to the sale. … More
Chris · 23 January 2024
Agent replied · 26 August 2023
Thank you for taking the time to share your positive experience with Nicole Dale. We're thrilled to hear that she provided excellent service and that you found her communication skills to be top-notch. Your satisfaction is important to us, … More
★★★★★ 5/5
GoogleThe whole process from start to finish was dealt with in a very caring and professional manner. Jannine was amazing to deal with and very understanding. Great team all round
Cath · 30 November 2023
Agent replied · 30 December 2023
Thank you for your kind words and positive feedback! We're delighted to hear that your experience with Farrell Heyworth, particularly with Jannine, was caring and professional. Our team strives to provide excellent service, and we're pleased to know we met your expectations.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust and look forward to being of service in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleJannine Heaton has been amazing, was always at the end of an email or phone call even though there was many. Can't recommend her enough .
Sarah · 23 February 2024
Agent replied · 24 March 2024
Thank you for sharing your experience with us! We're thrilled to hear that Jannine provided you with amazing service and was readily available to assist you, even with multiple inquiries. We appreciate your recommendation and will be sure to pass along your kind words to Jannine. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out to our team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleWe would like to thank Conor and Claire from Farrell Heyworth Barrow-In-Furness branch, for their professional and down to earth approach in finding tenants for our property.
We found them really helpful and friendly nothing was to much trouble and we would definitely recommend them.
Tim & Debs WilsonPositiveResponsiveness, Quality, Professionalism, Value
Debra · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property I'll pass your kind words on to Conor, Claire and the Barrow team. We always aim to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins - Director
★★★★★ 5/5
GoogleFound my first home through Farrells, I found the experience smooth and stress free! In particular from Nicole (Dale) nothing was to much to ask and she helped me every step of the way with guidance and advice. Would recommend her to everyone, great at what she does!
Jessica · 20 March 2025
Agent replied · 20 March 2026
Thank you for your lovely review! We’re so pleased to hear that your experience was smooth and stress-free, and that Nicole was able to assist you every step of the way. It’s wonderful to know that her guidance and advice made a positive difference. We truly appreciate your recommendation and wish you all the best in your new home!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleCaryn was amazing to deal with throughout the (short) process. It was a short process as she sold my house within 2 weeks! Couldn't recommend enough, Caryn and the team were professional throughout.
Jonathan · 29 July 2023
Agent replied · 26 August 2023
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Caryn and the team at Farrell Heyworth.
Caryn's dedication and expertise in the real estate market have certainly paid off, resulting in the successful sale of your property within just 2 weeks! We are delighted that you found our team to be professional and efficient throughout the process.
At Farrell Heyworth, we strive to provide top-notch service to all our clients, and your recommendation means a lot to us. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out.
Congratulations on the successful sale of your house, and we wish you all the best in your future endeavors!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThe whole process of getting my house ready to put on the market has been seamless. Angela has been wonderful, explaining what is going to happen, and when. No question was left unanswered 10 out of 10
Ian · 21 March 2023
Agent replied
Thank you for taking the time to share your positive experience with Angela and our team at Farrell Heyworth Barrow. We are delighted to hear that your experience in getting your house ready to put on the market has been seamless, and that Angela has been such a valuable resource to you throughout the process.
We strive to provide exceptional customer service, and we are thrilled to hear that Angela has been wonderful in explaining the process and answering all your questions. We understand that selling a house can be a stressful process, and we are glad to hear that Angela has been able to make it easier for you.
Thank you for your trust in us and for rating our service 10 out of 10. We truly appreciate your feedback and are always here to assist you with any further questions or concerns.
Thank you again for choosing Farrell Heyworth. We look forward to working with you further.
Best regards,
Jeremy Collins - Director
★★★★★ 5/5
Googleme and my partner viewed a house we loved and put an offer in the next day with nicole, she was efficient and made the process quick whilst communicating with us how the process was going. 6 days after popping the offer in, we got accepted! …
Grace · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We’re so pleased to hear that your experience with Farrell Heyworth was a positive one, and we’re especially grateful for your recognition of Nicole Dale. It’s wonderful to know she was able to guide … More
★★★★★ 5/5
GoogleJannine has been very helpful in facilitating my move, going above and beyond the original viewing to secure another one more suited to my requirements. Thank you!
Liam · 30 November 2023
Agent replied · 30 December 2023
Thank you for your positive review of Farrell Heyworth. We're pleased to hear about your excellent experience. If you need any further assistance, don't hesitate to get in touch.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleFrom selling my property to buying my next one Genma and Libby have been very professional and extremely helpful, great service around and thanks again 👍 …
Ste · 20 October 2025
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that Gemma and Libby supported you so well with both your sale and purchase, providing a professional and helpful service throughout. … More
★★★★★ 5/5
GoogleNicole has helped us sell our house within a week of it being on the market. She couldn’t have done more for us. Always helpful on the phone and kept us updated. Helped us with all paperwork required when we were struggling. Could not recommend enough!!!
Sophie · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review! We’re thrilled to hear that Nicole was able to assist you in selling your property quickly and efficiently. It’s great to know that she provided excellent support throughout the process, keeping you informed and helping with the paperwork. We truly appreciate your recommendation and are grateful for the opportunity to assist you.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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