Every review we hold for the Barrow in Furness office, from every platform, shown as written. First names only.
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5/5
GoogleFarrell heyworth especially Claire that works in lettings are very good they helped me and my uncle get a place very quick
John Β· 24 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Barrow lettings team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleCaryn and the rest of her team has been fantastic with me from start to finish, I would highly recommend her and Farrell Heyworth to people looking to buy a house.
Ryan Β· 13 June 2024
Agent replied Β· 20 June 2024
Thank you for your fantastic review. We're thrilled to hear that Caryn provided a fantastic service service at every stage of the purchase of your new home. Your kind words and 5-star rating mean a lot to us and we are especially grateful β¦ More
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5/5
GoogleWe found the service really good and we were kept informed throughout. Nicole responded quickly to any queries we had
Heather Β· 6 December 2024
Agent replied Β· 27 December 2024
Thank you for your kind words. Weβre delighted to hear that you were kept well-informed throughout the process and that Nicole was able to respond to your queries promptly. We always strive to provide excellent service, and weβre glad that you had a positive experience.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleCanβt thank Farrell Heyworth enough for helping to sell my house, so professional and efficient! Caryn McAllister in particular was so helpful and helped me through the whole process.
Chris Β· 13 June 2024
Agent replied Β· 20 June 2024
Thank you for your kind words. We're delighted to hear that your experience with Farrell Heyworth Barrow was such a success in selling your house. It's great to know that Caryn was so helpful throughout. β¦ More
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5/5
GoogleI met with a mortgage advisor yesterday after Caryn set up the appointment for me. As well as helping sort my mortgage she has stayed in touch, suggested relevant properties & is making the process of buying my first home so much easier
Demi Β· 2 August 2023
Agent replied Β· 30 December 2023
Thank you for sharing your positive experience with Caryn and our mortgage advisor at Farrell Heyworth! We are thrilled to hear that Caryn not only assisted you in setting up the appointment with the mortgage advisor but has also stayed in touch, provided suggestions for relevant properties, and made the process of buying your first home much easier for you.
At Farrell Heyworth, we strive to provide comprehensive support and guidance throughout the home buying journey, and it's great to know that Caryn has been proactive and helpful every step of the way. We understand that purchasing a home can be a significant undertaking, especially for first-time buyers, and we are dedicated to ensuring a smooth and enjoyable experience for all our clients.
If you have any further questions or need any additional assistance, please do not hesitate to reach out to us. We appreciate your trust in our services and look forward to continuing to help you in finding your dream home.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleVery professional and helpful. Going above and beyond Nicole Dale
Ashley Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you for your wonderful feedback! Weβre so pleased to hear that Nicole went above and beyond to assist you. Her professionalism and dedication to helping clients are key aspects of the service we strive to provide. Weβre grateful for your kind words and will be sure to pass them on to Nicole.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI've rented my first property through farrell heyworth and can not fault anything, even through a lockdown, they're there to help!! All problems, solved. All enquiries, answered. Claire&Ben being the most helpful (for me) but all of the branch are Brill. Couldnt fault them despite the bad reviews I was told about previous to going through with it, so glad I didn't listen:)PositiveResponsiveness, Quality, Professionalism
Kiri Β· 21 June 2020
Agent replied Β· 20 June 2024
Dear Kiri,
Thank you for taking the time to leave feedback. I am so pleased our Barrow lettings team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering, especially during this difficult time.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleI met with a mortgage advisor yesterday after Caryn set up the appointment for me. As well as helping sort my mortgage she has stayed in touch, suggested relevant properties & is making the process of buying my first home so much easier
Demi Β· 1 July 2023
Agent replied Β· 29 July 2023
Thank you for sharing your positive experience with Caryn and our mortgage advisor at Farrell Heyworth! We are thrilled to hear that Caryn not only assisted you in setting up the appointment with the mortgage advisor but has also stayed in touch, provided suggestions for relevant properties, and made the process of buying your first home much easier for you.
At Farrell Heyworth, we strive to provide comprehensive support and guidance throughout the home buying journey, and it's great to know that Caryn has been proactive and helpful every step of the way. We understand that purchasing a home can be a significant undertaking, especially for first-time buyers, and we are dedicated to ensuring a smooth and enjoyable experience for all our clients.
If you have any further questions or need any additional assistance, please do not hesitate to reach out to us. We appreciate your trust in our services and look forward to continuing to help you in finding your dream home.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleThis company helped me so much with the sale of my 3 houses. Angela Rotherham and Daniel Carlton especially help throughout the sale. Would like to thank them personally for all there help. And thankyou to everyone at Farrell Hayworth for everything . π β¦
Shell Β· 30 April 2023
Agent replied Β· 29 July 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Angela Rotherham and Daniel Carlton from our team provided you with excellent service and helped you throughout the sale of your three houses. It's great to know that their assistance was especially helpful to you, and we will make sure to pass on your kind words to them.
We take pride in providing outstanding service to all our customers, and we're glad to hear that our team at Farrell Hayworth was able to help you with everything you needed during the sales process.
Thank you for choosing us as your estate agents, and we wish you all the best for the future!
Best regards,
Jeremy Collins - Director
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5/5
GoogleMe and my partner have bought our first home through Farrell Heyworth and we had the pleasure of having Nicole to help us along the way. She has always been quick with replies and has kept us in the loop with everything we needed to know β¦ More
Aidan Β· 23 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Barrow team were able to provide you with a great service when helping you to find your first home. We know how important communication is to our customers and our team β¦ More
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5/5
GoogleWe've looked at one house so far and were pleased with the support we got from Caryn when we tried to buy it! She was really helpful.
Claire Β· 15 June 2024
Agent replied Β· 20 June 2024
Thank you for your feedback. Weβre thrilled to hear that Caryn provided excellent support during your first house viewing and purchase attempt. Her helpfulness and dedication are qualities we pride ourselves on.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleAmazing service canβt fault my agent Shelby who went above and beyond to keep me informed through every step of the sales process
Emma Β· 22 August 2024
Agent replied Β· 23 October 2024
Thank you for your feedback! Weβre thrilled to hear that Shelby provided you with outstanding service and kept you informed throughout every step of the sales process. Our team strives to go above and beyond for our clients, and itβs wonderful to know that Shelby made a positive impact on your experience. We truly appreciate your kind words.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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2/5
GoogleIt appears the only way to contact this branch is via webchat as THREE attempts to speak to them using old fashioned mode (telephone) during their advertised opening times has resulted in no reply or the background noise of employees chatting to each other ! Was hoping to market my property through this estate agent but I fear that prospective viewers/buyers would receive similar customer service sorry
David Β· 14 January 2018
Agent replied
Dear Mr McKeever,
I'm sorry to hear you have had some difficulty calling our branch but thank you for bringing this issue to our attention as reliable telephone communication with our clients is extremely important to us. We have now investigated this matter further and have found no outstanding issues with our telephone lines nor have we had any other reports of problems with the line. I have personally checked the line today on several occasions and have not experienced any difficulty contacting the branch. Hopefully the problems you experienced have now been resolved.
We would be delighted to assist you in marketing your property. Please feel free to contact us again, by calling 01229 839090, emailing barrow@farrellheyworth.co.uk, or via our online webchat service.
Kind regards,
Laura@FarrellHeyworth
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5/5
GoogleFrom my first call with Claire Levery to the application process, it was all handled with a lot of professionalism and friendliness. Very prompt with responses and understood our situation which ensured a quicker turn around than usual. I am very grateful for Claireβs help with getting my family in the right place for moving.PositiveResponsiveness, Quality, Professionalism
Sarah Β· 27 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Claire and our Barrow team were able to help you find your new home.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleClaire has been absolutely amazing right from the start goes above and beyond her duties
Formula Β· 11 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Claire has provided you with such a fantastic service. I'll pass your kind words on as I'm sure Claire will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best.
Kind regards,
Chris Heyworth, Director
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5/5
GoogleExcellent service[ from Caryn, she is very friendly and helpful, she informs me immediately of any properties that meet my requirements and is always available to help and advise.
Because of her efficiency I would definitely recommend Farrell Hayworth.
Tracy Β· 22 July 2023
Agent replied Β· 29 July 2023
Thank you for taking the time to share your positive experience with Caryn and our team at Farrell Heyworth. We're thrilled to hear that you received excellent service and that Caryn has been friendly, helpful, and efficient in assisting you with your property search.
At Farrell Heyworth, we strive to provide our clients with a seamless and attentive experience, and we are delighted that Caryn has been able to keep you informed about properties that meet your requirements promptly. We value your recommendation and are committed to maintaining the high standard of service you have come to expect from us.
If you have any further questions or need further assistance, please don't hesitate to reach out to Caryn or any member of our team. We are here to help and support you throughout your property journey.
Thank you once again for choosing Farrell Heyworth, and we look forward to continuing to serve you in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleGreat service from Nicole and Alicia in the Barrow Office. Both very knowledgeable and what they donβt know they go away and try and get an answer. Have loads of faith in both of them whilst buying βdifficultβ properties.
Adam Β· 29 June 2023
Agent replied Β· 29 July 2023
Thank you for taking the time to share your feedback about your experience with Nicole and Alicia at our Barrow Office. We're thrilled to hear that they provided you with great service and demonstrated excellent knowledge and dedication.
At Farrell Heyworth, we strive to provide our customers with the best possible assistance and support throughout their property buying journey. It's wonderful to know that Nicole and Alicia went above and beyond to address your needs, even with "difficult" properties. Their commitment to finding answers and ensuring your satisfaction is truly commendable.
We'll be sure to pass along your kind words to Nicole and Alicia and acknowledge their efforts in providing exceptional service. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help you in any way we can.
Thank you again for choosing Farrell Heyworth, and we look forward to serving you in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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2/5
GoogleThey never do repairs when I call them mu house is falling apart the agencie and landlord are not good not happy at all
Lisa Β· 30 May 2024
Agent replied Β· 20 June 2024
Thank you for your feedback. We understand your frustration regarding the repairs. It appears there was a delay because your repair requests were initially reported to the landlord instead of directly to us. This caused some lag in actioning the necessary repairs.
For future reference, please report all maintenance issues directly to our office so we can address them promptly. We are currently addressing your reported issues and appreciate your patience.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleNicole, Shelby and the rest of the team couldn't have been more helpful. Going the extra mile and coming to the property a number of times to help with paperwork and forms. A great team and great experience
Matt Β· 22 July 2023
Agent replied Β· 26 August 2023
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with our team at Farrell Heyworth. Nicole, Shelby, and the rest of the team are dedicated to providing excellent service and ensuring that our clients' needs are met.
We are delighted that our team went the extra mile to assist you with paperwork and forms, making the process as smooth as possible for you. At Farrell Heyworth, we strive to deliver exceptional service and support to our clients throughout their property journey.
If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are here to help and support you in any way we can.
Thank you for choosing Farrell Heyworth, and we look forward to continuing to serve you in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleVery professional. And Helpful.
Rory Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you for your kind words! Weβre pleased to hear that you found our service professional and helpful. If you need any further assistance in the future, donβt hesitate to reach out. β¦ More
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5/5
GoogleStellar experience with frequent contact and help from Agents Claire and Conor. Made moving into our new place an absolute breeze! Claire answered every query I had promptly and made the entire experience easily the easiest I've had when moving home!
Thanks guys! I wouldn't think twice about reccommending you or using FH again!PositiveResponsiveness, Professionalism
Reece Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased Claire, Conor and our Barrow team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleAmazing experience with Cat, who showed me a few properties. She was very professional, incredibly pleasant and patient, and answered all my questions diligently, whilst demonstrating a great depth of knowledge of the area.
Would highly recommend.
Simba Β· 29 June 2023
Agent replied Β· 29 July 2023
Thank you for taking the time to share your amazing experience with Cat from Farrell Heyworth. We're thrilled to hear that Cat provided you with excellent service during your property viewings. It's wonderful to know that she was professional, pleasant, and patient throughout the process, making sure to address all your questions and showcase her extensive knowledge of the area.
We appreciate your recommendation and value your feedback. If there's anything else we can assist you with or if you have further inquiries, please don't hesitate to reach out to Cat or our team.
Best regards,
Jeremy Collins - Director
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5/5
GoogleExcellent service from the Barrow branch, in particular from Lois and Danny who have been incredibly helpful and supportive throughout our selling experience. Their approach is professional and friendly and we would highly recommend them. The professional photos and marketing package you get is second to none and really shows off your property. Thankyou!PositiveProfessionalism
Gemma Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Danny, Lois and our Barrow team were able to provide you with a friendly and professional and service during the sale of your property. We strive to provide the very best service to our customers, promoting their property to the highest standards so we can help them to achieve the best result during their sale.
All the best,
Jeremy Collins, Director
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5/5
GoogleExcellent revisit to working with Farrell Heyworth / Barrow and Nicole Dale.
Having had a very bad experience with Farrell Heyworth in barrow nearly 6 years β¦ More
Paul Β· 23 January 2024
Agent replied Β· 29 July 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth and specifically with Nicole Dale. We're thrilled to hear that despite a previous receiving a poor experience from a member of staff who is no longer with β¦ More
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