Trusted Agent profile · Barnstaple, Devon
Verified
★★★★★
305 reviews across 4 platforms
39-41 Boutport Street, Barnstaple, Devon, EX31 1SA
Part of Webbers Estate Agents, see every office.
Webbers Estate Agents's office in Barnstaple, Devon, at 39-41 Boutport Street, is rated 3.9 out of 5 across 305 reviews on four platforms, including 205 Google reviews rated 3.8.
205
Reviews on Google
This office
8
Reviews on Facebook
This office
2
Reviews on View Agents
This office
90
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We instructed Webbers as the major estate agents in Barnstaple, as they are well established with a good reputation and strong presence. Living out of the area ...Read the review from sellers
Last week my daughter, Carrie Arnold, took over the tenancy of a home in Barnstaple, through your lettings agency. Carrie gained a post at Exmoor Zoo and had 4 ...Read the review from tenants
Webbers Barnstaple, located in the heart of Barnstaple, North Devon, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.
Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
5/5
GoogleExcellent work on our behalf and great diligence in securing our first home. 👍👍 …
Thank you for your ⭐⭐⭐⭐⭐ review of Webbers Barnstaple! We’re delighted our North Devon team made your first home purchase seamless with attentive service and proactive updates. You can also get an up-to-date valuation using our online valuation tool: https://www.webbers.co.uk/instant-online-valuation/
1/5
GoogleYet again fobbed off by a seller who demands conditions to viewing. Agents should not accept business from fussy sellers of this ilk. If I can drive three hours to view a property, don't I count as serious? Disgusted Cash Buyer!
Thanks for the great review Bharath. I am pleased the service met your expectations. Regards Stephen Director
1/5
GoogleWebbers were enlisted to sell a no chain bungalow in July 2019. It sold within days of going on the market. Sale fell through in September as buyer didnt have sufficient funds & it took 3 months for Webbers to find this out? …
We are sorry to see you have not been happy with our service. We would love to be able to talk to you and discuss your experience. Please feel free to get in touch with me on 01271 347891 and I will be happy to listen. Karlie Baker -Kidwell - Webbers Customer Care
2/5
GoogleWe are tenants and letcheck performed the inventory and check-in on our move in date. Unfortunately, we are not satisfied with our experience and we did try to resolve our concerns with letcheck directly. At the time of check-in, letcheck provided us with two copies of keys for the front door of our flat but was unable to provide us with the two sets of access codes required to access our building. This was extremely odd given that the woman working for letcheck had to have entered the codes to enter the building to perform the inventory. We also asked her where the meters were located. She said she did not know but would be locating them after she was done in the flat. When we received letcheck’s inventory report several days later, all meter reading sections were left incomplete with the notation “Unable to locate”. According to the property management company, letcheck was supposed to have contacted them regarding any issues locating the meters. Of course, we then had to go to the trouble of locating them (a whole separate mess) and supplying the meter readings / information to letcheck so they could amend their report. Letcheck also did not provide us with the mailbox key or the key and access code for the electricity meter. Overall, our check-in process was incomplete and unsatisfactory. Notably, when the woman who performed the inventory and check-in responded to our complaint, she went on a whole narrative about how I showed up early for the appointment. It was completely beside the point and didn’t address our concerns, nor did it affect her ability to provide or do any of these things - she was there before I arrived and stayed after I left (thus she had the full amount of time to “complete” her tasks).
5/5
GoogleWhat a brilliant experience for buying and selling! They found us the perfect new beautiful home and also helped with selling our property. Everything thing about our buying and selling was very professional and to the highest standard. …
Thank you so much for our 5 star Review. We are pleased we could help you move. We have passed on your thank you to Becky and Matt!
5/5
GoogleWebbers have been brilliant throughout my sale which has taken a much longer than anticipated time period through no fault of theirs. One of the smaller, less expensive properties they had at the time but was treated with the same level of attentiveness and care regardless. Thank you for helping out during a stressful time!
5/5
View AgentsExceeded expectation
We instructed Webbers as the major estate agents in Barnstaple, as they are well established with a good reputation and strong presence. Living out of the area, we needed the right agent to deal with everything for us. They promised a lot, and from start to finish they delivered, in every respect. The right value, the right marketing and the right result within the timescale we wanted. Our expectations were high and they were exceeded. We wanted a full, reliable service and support, and the friendly Barnstaple team, working as a true team and were great to deal with at this stressful time. Thank you all.
4/5
GoogleI did not like finding out about viewings as a 'copy' of what was sent to the potential buyer. This is a lazy approach, it takes 2minutes to send an email to the seller in their own right.
5/5
GoogleI have now used Letcheck Inventories on 3 occasions and I have been totally impressed with their professional approach especially when I had to get a Check In and Inventory Report done with very little notice. Zoe the office manager took it in her stride and made it happen at very short notice. I thoroughly recommend that you give them a go as you won't be disappointed.
5/5
GoogleI have recently used Webber’s to buy and sell and cannot fault their service from start to finish. Would highly recommend them to anyone looking to sell their property in the Barnstaple area, top class.
Many thanks Mr Shackman. Best wishes.
5/5
GoogleTalisia, Chloe, Ellie, Harriet and Sandra provided a first class service ensuring that we got the best and most suitable Tenant for our rental property. …
5/5
GoogleProfessional service throughout, would recommend the anyone. Jon and Becky made the process very easy for us.
1/5
GoogleAbsolutely awful company. We moved out of one of their properties in November. It's now 5 months on and they are saying we owe money. Even though we paid everything and got our deposit back. Dreadful
Dear Michael We are surprised at your comments. You will recall that after you vacated … More
5/5
GoogleWebbers made buying a house enjoyable! From our first interaction they were able to get us a viewing quickly, answered all our questions and provide a regular updates on our sellers position.
5/5
GoogleThe whole team looked after us really well. Communication was excellent and there was a real personal approach. We could always get the good , honest advice we needed. The office is easy to reach and the reception team are brilliant.
1/5
GoogleWas not impressed site visit for the valuation of our house. Therefore did not use your company to sell our house
Thank you for your kind words Mercy. Al the best on your new home. Regards Stephen Frost Director.
5/5
GoogleWebbers team helped me through a stressful time of my life by helping in anyway they could to make the move simple and smooth. Thank you.
5/5
GoogleThe process from viewing to contract signing was a pleasant experience. We were kept informed throughout the process and were very happy with the entire experience!
1/5
GoogleWhen it comes to progressing a sale, incompetent and lazy are the words that spring to mind. Almost no effort made to close the sale, had to do all the work ourselves.
Dear Steve, we are sorry to see your rating. We do pride ourselves on provding the very best for each of our clients. We would love to be able to talk to you and discuss your experience. Please feel free to get in touch with me on 01271 347891 and I will be happy to listen. Karlie Baker -Kidwell - Webbers Customer Care
5/5
GoogleWe have been using their services for over 25 years now. Duwayne, Ricki and the Team are incredibly friendly, helpful and knowledgeable. They are always on hand to resolve any issues quickly. We would definitely recommend them to anyone looking for a trustworthy and reliable IT Company.
5/5
GoogleExcellent service from all the staff at Webbers, Barnstaple. A particular mention for Matt Davey for his exceptional knowledge, expertise and guidance. He took some amazing photos of our property and hosted an open day. Would highly recommend.
5/5
GoogleAll of the Webbers team involved with the handling of the new tenancy were very helpful, taking care of everything for us.
5/5
GoogleI have used LetCheck on a number of occasions as a landlord and have always found them to be professional, flexible in terms of bookings and prompt to amend reports should any corrections be required. Zoe in particular is very helpful in arranging bookings and ensuring that the process has run smoothly.
5/5
FacebookAll the team at Barnstaple office are amazing Thank you for all your help over the past 8 weeks Making a daunting but exciting time as stress free as possible
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