Trusted Agent profile

Jackson Stops reviews

4.7

★★★★★ Excellent

527 reviews across 2 platforms

27 Boutport Street, Barnstaple EX31 1RP

Jackson Stops's Barnstaple office at 27 Boutport Street is rated 4.7 out of 5 across 527 reviews on two platforms, including 59 Google reviews rated 4.9. The 468 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

59

Reviews on Google

This office

Trustpilot logo

468

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very responsive from initial call

Very responsive from initial call, always someone to answer calls from their office in Bridport, great brochure produced and was able to get many viewings with an eventual sale.

VC · 4 May 2022

Agent replied · 13 June 2024

Thank you for your lovely review. We're delighted to hear how proactive and professional you found our Bridport and Dorchester team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tenant experience

Professional and friendly team for us as tenants.

Ieva · 10 June 2025

5/5

Google

We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements

Yvette · 16 April 2022

Agent replied · 16 June 2024

Thanks so much for leaving us this glowing review, Yvette - you were a pleasure to deal with and we very much hope you are settling well into your beautiful new home. All the best, Ria @ Jackson-Stops

5/5

Trustpilot

Light years ahead of the previous estate agent we used

Great experience with Jackson Stops & Anthony at the Woburn office in particular - light years ahead of the previous estate agent we used - would thoroughly recommend!

Matthew · 18 May 2022

Agent replied · 13 June 2024

Dear Matthew, thank you for your five star review of our Woburn branch, highlighting Anthony's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Very poor and unprofessional

Very poor and unprofessional. Be very careful getting your house valued. Poor sales process. Wouldnt use ever again. If you are in the Oxted area many other more professional firms.

Adrian · 21 January 2022

Agent replied · 13 June 2024

Dear Adrian, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Jackson Stops - Sevenoaks

Isabelle from the Sevenoaks office was extremely helpful and friendly throughout the entire lettings processed. The team are easy to contact and have been very accommodating to us as prospective tenants. Highly recommend.

Max · 2 July 2021

Agent replied · 13 June 2024

Dear Max, thanks for reviewing our Sevenoaks lettings team, we'll be sure to pass your feedback to Isabelle. Best wishes from us all at Jackson-Stops.

5/5

Google

From start to finish of selling our cottage with James and Ria at Jackson-Stops Barnstaple they were fantastic. They made the whole process so easy and stress free, even in Covid. Would highly recommend.

Alice · 16 April 2021

Agent replied · 16 June 2024

Dear Alice, thank you very much indeed for leaving us this wonderful review - we are delighted you had such a positive experience in selling with us, and we wish you both the very best for the future. Best wishes, James & Ria - Jackson-Stops North Devon

5/5

Google

We bought our house via Jackson-Stops and the service was excellent. Our advisor Ria, was very responsive and chased vendors and solicitors on our behalf. Highly recommend

Charlie · 16 April 2022

Agent replied · 16 June 2024

Thanks so much for leaving us this review, Charlie - it's very much appreciated! Wishing you both all the best in your beautiful new home, from Ria @Jackson-Stops North Devon

5/5

Trustpilot

Professionalism in difficult times…

I can recommend my selling experience with Jackson Stops, in particular the professionalism of Mandy Bissell who followed the process (during a difficult time with Covid and associated complications) from beginning to end.

Carol · 17 February 2021

Agent replied · 13 June 2024

Dear Carol, thank you for praising our professionalism during these challenging times, best wishes from us all, Mandy in particular!

5/5

Trustpilot

The Pimlico office of Jackson-Stop provides an excellent professional service. Very satisfied.

The Pimlico office of Jackson-Stops sold my house. It was a very difficult market but they got a good price and I was very happy with the service. They clearly understood the market very well and gave me very good advice during the whole process. I would strongly recommend Jackson-Stops to others wishing to sell property in Pimlico.

Roger · 6 April 2022

5/5

Trustpilot

Superb Service

We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements

Yvette · 11 October 2021

Agent replied · 13 June 2024

Dear Yvette, thank you for sharing your experience of our Barnstaple team, highlighting James and Ria's teamwork and professionalism. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The Jackson Stops staff were most…

The Jackson Stops staff were most helpful and they were easy to get hold of and they kept me well informed in regard to the progress of the sale.

Customer · 4 October 2021

Agent replied · 13 June 2024

Thank you for acknowledging our staff's excellent communications skills - best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Amazing!

At every step ofrenting out the appartment, the whole team at Jackson Stops worked in harmony with great professionalism and compassion. They were just amazing!

Jamila · 24 March 2022

Agent replied · 13 June 2024

Dear Jamila, thanks so much for your glowing five star review! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Fantastic service

The experience of buying a house doesn't have to be stressful or time-consuming. With Lucy and her teams' professionalism and round-the-clock service, everything's made easy, quick and possible.

Alan · 28 September 2021

Agent replied · 13 June 2024

Dear Alan, we are delighted to receive your five star review, complimenting our professionalism and ability to achieve excellent results with minimum fuss. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Be careful when engaging WA14 office

Be careful when engaging WA14 office. Seriously let down by the dog eat dog way of operating so went with competitors who are strait talkers and provide fair advice.

Gabby · 10 July 2021

Agent replied · 13 June 2024

Dear Gabby, we're sorry to see this review. We've raised this with our Jackson-Stops Hale branch director, Anthony Jevons, who cannot connect your experience with our business. We would welcome a chance to discuss this in person, please would you share your contact details via email to social.media@jackson-stops.co.uk? Many thanks, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Excellent service

The sale of our house was admirably handled by the Woburn office of Jackson-Stops and progressed incredibly smoothly with excellent communication in a timely fashion by the team

Vicky · 1 July 2021

Agent replied · 13 June 2024

Dear Vicky, thank you for acknowledging our Woburn team's high professional standards. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Badly managed

If it were possible to rate the Teddington office with a minus 1, then this is what we would give. What started with an excellent user experience and pleasant staff, ended up with us being double crossed after paying a deposit and us losing the property that we were promised.Would not place any trust in this organisation. Pleasant staff but c**p and old fashioned management.

Expat · 12 January 2020

5/5

Trustpilot

Midhurst Jackson Stops

The team at Midhurst are highly professional. Nick, in particular, really took the time to thoroughly understand what we were looking for. Highly recommend in the West Sussex area.

P · 22 February 2021

Agent replied · 13 June 2024

We really appreciate your feedback and are pleased our Midhurst team delivered a professional service. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Very helpful

Very helpful, friendly people!

Johanson · 7 December 2023

Agent replied · 13 June 2024

Dear Johanson, thank you for your review! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A Difficult purchase handled expertly

Brian Bishop, Taunton Office, piloted us through a complicated and difficult house purchase with great calmness and reassurance. He helped keep us sane!He was a pleasure to work with.

Paul · 22 February 2021

Agent replied · 13 June 2024

Dear Paul, thank you for your five star review, we're glad to hear Brian's experience shone through! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great service

I worked with the agent Arnold Linturn who has helped me a lot with my property search. The efficient and personalized service was great.

Horace · 20 January 2022

Agent replied · 13 June 2024

Dear Horace, thanks for such a glowing review. Best wishes from us all!

5/5

Google

Very understanding and professional team in Barnstaple They all knew my selling requirements and worked with me to make my sale quick and as smooth as possible YL

Yvonne · 18 May 2024

5/5

Trustpilot

Responsive Agent

We bought our house via Jackson-Stops and the service was excellent. Our advisor Ria, was very responsive and chased vendors and solicitors on our behalf. Highly recommend

Charles · 8 July 2021

Agent replied · 13 June 2024

Dear Charles, we're delighted to see your glowing review of our Barnstaple team. Thank you.

5/5

Trustpilot

Excellent service!

Bridport and Dorchester branch were fantastic! Couldn't have asked for more. Polite kind and attentive. Quick to respond with any question, however small. Really lovely service. Thank you!!

Bridget · 14 March 2021

Agent replied · 13 June 2024

Dear Bridget, thank you for your lovely review of our Bridport & Dorchester team. Best wishes from us all at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops

How many reviews does Jackson Stops have?

Jackson Stops's Barnstaple office has 527 reviews across two platforms: 59 on Google, 468 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jackson Stops's rating?

Jackson Stops is rated 4.7 out of 5 across all 527 reviews, and 4.9 out of 5 on Google from 59 reviews, checked 9 October 2026.

Where is Jackson Stops's Barnstaple office?

Jackson Stops, 27 Boutport Street, Barnstaple EX31 1RP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.