Trusted Agent profile
★★★★★
527 reviews across 2 platforms
27 Boutport Street, Barnstaple EX31 1RP
Jackson Stops's Barnstaple office at 27 Boutport Street is rated 4.7 out of 5 across 527 reviews on two platforms, including 59 Google reviews rated 4.9. The 468 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleRating only, no written review.
5/5
TrustpilotGood morning
Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
5/5
TrustpilotFeedback:
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
GoogleRating only, no written review.
Thank you for leaving us this review, Ryan! All the best, Ria @ Jackson-Stops
5/5
GoogleRating only, no written review.
Thanks for leaving us this five star rating, Richard, and we were so pleased you chose us to act for you in the sale of your property recently. All the best, Ria @ Jackson-Stops
5/5
TrustpilotLovely supportive team!
Rating only, no written review.
Thanks Judit, we appreciate your review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotSuperb service and very friendly team!
Rating only, no written review.
Dear Susanna, we really appreciate your feedback, thank you.
1/5
GoogleRating only, no written review.
Dear Mr Martin, thank you for taking the time to leave us a review. Upon searching our records I cannot find evidence that we have had dealings with you, and I am obviously concerned to note you have left a one star rating. I would be grateful if you could make contact with me at northdevon@jackson-stops.co.uk so I might be able to look into your feedback further, and would value the opportunity to discuss this matter with you. Kind regards, James Carroll, Director of Jackson-Stops North Devon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Barnstaple office has 527 reviews across two platforms: 59 on Google, 468 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Stops is rated 4.7 out of 5 across all 527 reviews, and 4.9 out of 5 on Google from 59 reviews, checked 9 October 2026.
Jackson Stops, 27 Boutport Street, Barnstaple EX31 1RP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.