Harron Homes Barnsley reviews

★★★★★ 1/5

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Consider other options

The review below has clearly been written by Harron Homes - what a load of cobblers! If you believe that, you’ll believe anything. The person also hasn’t actually bought a “luxury” Harron Home.View your other options before you buy! We’re on a new estate, and others that have been here from the start have outstanding issues. We paid for a lot of upgrades, most if not all either dont work/ scratched or are of poor quality. The contractors that come in to fix things have no regard for your property. For example, we had some painting work carried out following a repair to the ceiling. Dust sheets were not used and paint dripped all over our table. Harron Homes proceeded to scrub this and damaged our table. We have been locked in a battle to have this and the other many ongoing issues sorted since Oct. 2018. Since moving on to the site there have been 3 different site managers all promising resolutions but to little or no avail. Customer care are despicable and we are looking to take legal action against the company. If you call site personnel/ directors for updates they either dont answer or pass you on to someone else. I can honestly say this is the worst move we ever made!! I would genuinely not bother with this company and only feel sorry for the poor unsuspecting souls that do purchase.... you'd be in for a rough and stressful time.

Lisa · 6 September 2019

★★★★★ 5/5

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I was worried by reading the reviews on…

I was worried by reading the reviews on line about Harron as I had never heard of them. I was waiting for the sales office at Howden to open as im from the area so looked them up. I was quite disappointed from what I read to say the least. However ive since been to the sales office and the lady there was so helpful. She recommended I go and have a look at the show homes near by since they are not built yet at Howden. I did say I didn't like what I read on line but I really loved the show homes and the style of houses plus I wanted a house close to town and the train station. To ease my concerns she suggested I go and look for myself and drive around a nearby site . It seems peoples experiences are very different. The lady in the sales office explained to me about the company and how they are now using the NHBC which I didn't know what that was until it was explained. From what I gather it will make sure standards are improved. The sales lady and the site manager who I also met really made me feel confident about buying a house there so I decided to early bird on a plot. They were both really professional and genuine. I feel like ive been properly informed at the start to make a considered decision. I don't expect the house to be perfect but I do trust that if theres anything that needs sorting that it will get fixed.

Penny · 6 September 2019

★★★★★ 1/5

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Mislead from the start

The sales side was actually fairly reasonable, except when we purchased the property, the sales lady said "make sure you keep pestering Customer services after you moving in date for any defects", which we thought was quite a strange thing to say. Now after 17 months of phoning and emailing the customer service team daily we have both come to the conclusion that she knew we were being sold a defect riddled house which, as it transpires, applied to almost all of the estate.I do feel as though we have been totally mislead and that the customer service team really could not care less. They are a greedy profit driven company were customers come last. This experience has made us think twice about ever buying a new home again, but NEVER NEVER EVER from HARRON HOMES. The best advice I have seen is to talk to people who have already been thru the Harron "experience", knock on the doors and get your info first hand, as I don't believe the higher rated reviews are even possible from a genuine buyer.

Paddy · 3 September 2019

★★★★★ 5/5

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We recently moved into our new home on…

We recently moved into our new home on Amberwood Chase in Dewsbury. We had several friends who had already bought and moved into homes on the development and had mixed reviews from them but seemed more positive than negative so we wasn't deterred.The development had recently changed from LABC to NHBC and NHBC seemed to be much more involved in the build process which gave us peace of mind that some of the negative comments we'd heard would not be an issue for us.During our home demo we had our inspector hats on, looking for known defects and to our surprise, we found only than a hand full of cosmetic faults. The finishes looked excellent throughout. After moving in we had discovered more defects, some still only cosmetic but some a little more serious. I kept an open dialog with sales (Jo) and the site manager (Matt) who both responded quickly and took satisfactory steps to resolving the issues in good time. It took just over a month to resolve the issues and we're now settled in enjoying our beautiful new home.Id like to thank Harron Homes for an amazing buying experience and for being so attentive to our needs. Both Matt and Jo visited regularly while were settling in, offering assistance when required and going the extra mile to make sure we had everything we needed.We would / have recommend Harron Homes to friends and family and would definitely buy from them again.

Craig · 2 September 2019

★★★★★ 1/5

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Yet another day’s holiday wasted…

Yet another day’s holiday wasted waiting for customer service to not turn up. Harron are an absolute joke of company check out victims of harron homes on Facebook to see the actual real feedback !! Before you try and remove this review it’s plot 62 27 Nidd Croft Killinghall bought last October

Andrew · 1 November 2023

★★★★★ 5/5

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Harron Homes event at The Hawthorne’s, Carlton.

I was delighted to be asked to attend the fabulous Harron Homes event at The Hawthornes, Carlton. Really enjoyed talking to everyone who attended, about the latest Interior Design Trends. We also put together some beautiful concept boards which went down really well. Excellent well planned and executed event by the lovely Harron Homes Team at this stunning site. Look forward to the next one.

Karen · 27 September 2022

★★★★★ 1/5

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This is now our 6th new house in past…

This is now our 6th new house in past 17 years. I have purchased from Persimmon, Avant Homes, Barratt, Bellway and a Taylor Wimpy. In total with those houses we had approximately 200 defects between them, which I thought was pretty good and reasonable. Getting the defects remedied was fairly quick and customer service responded as expected. Well we have now purchased a house from Harron Homes and what a difference, we had 297 defects. Its a lot more than we ever expected to get and also more than all the others combined!!! We have been dealing with customer services for over 16 1/2 months now and our list has reduced to 201. The company is a shambles. They build the houses as cheaply as possible to maximise profit at the expense of the customer. The staff turnover is continuous, we had 3 site managers. They treat the customers with utter contempt and are really extremely happy to leave you with a defect riddled property. Amy, the customer service manager, told us that she was passionate about ensuring customers are happy and providing a good service, but as its turned out that does not include rectifying the defects. These are the worst house builders I have encountered by far, no others purposely build houses so badly. I would recommend you buy a house from a reputable builder that places the customers first, otherwise you will end up like every other Harron House customer and regret your purchase and have to wait years before its completed (if ever).

Alison · 24 August 2019

★★★★★ 5/5

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Having recently looked for a new home…

Having recently looked for a new home we looked at some Harron Homes developments and were very impressed by both their staff and their houses.The houses were excellent - far better in terms of layout and content than anything else in the area.The staff were helpful and knowledgeable.We felt very comfortable and are now looking to reserve as soon as we can sort out our current house.

Gary · 3 July 2022

★★★★★ 1/5

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Badly let down

We feel so let down. For the last two years we have been dealing with that inept customer care team, telling us (even promising) that our issues will get sorted just to be continually let down. We are now at a stage were we need to move out of the area and can't, as the house is not even finished. They should be banned from selling houses. Harron should hang their head in shame. As a House builder I would not even slightly recommend them.

Joey · 16 August 2019

★★★★★ 5/5

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Haven't bought an Harron home yet as I…

Haven't bought an Harron home yet as I am awaiting some deposit money and finances allowing but I am considering doing so simply by the customer service each time I go to the Silsden site.The sales guy is always polite and not at all pushy with us, nothing is too much trouble and we have been three times so far! The houses we have been shown around (unsold homes) have always been of a good standardWill deffinatley be reserving our dream home soon at Silsden

Adam · 30 July 2019

★★★★★ 1/5

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100% regret buying a Harron Home

We have been in our "meticulously built luxury home" for just over 2 years now and have regretted every single moment of it. We feel like we have been conned by the house builders, they have lied to us right from the start. Promising that they will repair or the snags, even the site manager mislead us saying everything would be completed by the time we moved in. Yet absolutely none of the snags had been touched. Every time we clean the house it feels like we are trying to polish a tu*d. They are not to be trusted AT ALL. NOT RECOMMENDED EVEN SLIGHTLY. Also, I am not sure which part of our house is either luxury or meticulously built. I am pretty sure Harron would not be able to tell me either. CON ARTISTS.

Baldy · 27 July 2019

★★★★★ 5/5

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Our Beautiful Harron Home

Been in our home a month now and to be honest it’s the best decision we ever made ! We love our home it’s just what we wanted great size plot, beautiful location with access to Brierly Heath’s walks with links to the 5 pit trail.Julie and the sales team were so helpful from start to finish giving us everything from helpful advice to guidance and support we couldn’t of asked for more. Great experience!!

K · 27 February 2021

★★★★★ 5/5

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Harron Homes Dewsbury

We moved in to our house around 6 weeks ago & have been very happy with the service we received from Harron Homes. The customer service we received at the beginning of the process was excellent, with quick responses if we ever had any issues. We had our house demo a week before moving in where we pointed out any problems we had & these were sorted before we moved in. Since moving in we have found a few more issues, nothing major, but these have since been rectified within three weeks. Overall, we are very happy with our home & the service provided from Harron Homes (Dewsbury site), with special thanks to Jo & Matt.

Lauren · 12 July 2019

★★★★★ 5/5

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Reservation went well and Louise…

Reservation went well and Louise explained everything well and provided lots of information. She followed up and answered all of our questions

Romalie · 23 January 2022

★★★★★ 1/5

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Crofton Site

We purchased a home from the Crofton site in December 2017. Since then we have had non stop issues in getting our defects remedied. We have lost count of how many emails and telephone calls we have made to Harron Homes. Even the defects taken on the pink moving in sheet have not yet been completed. Dealing with them is just really time consuming and frustrating. We still have over 50 faults left. We truly believe that Harron feel that they have paid for the work doing once, when the property was built, so why should they pay again. The attention to detail is non existent. They must just hire the cheapest contractors regardless of competence. To make things worse the site managers just don't care. Almost every house on the estate has had issues dealing with them. We are coming to the stage were we will need to take Harron to court to get some kind of redress. Reading the reviews I am not at all surprised that the vast Majority are so negative, they really are that bad. Save yourself years of hassle and spend your money with a house builder with better reviews (believe me they do exist) and one that won't leave you high and dry with defects.

Gillian · 7 July 2019

★★★★★ 1/5

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I am really struggling to write…

I am really struggling to write anything positive about this company. The whole house purchase experience from Harron Homes has been a disaster. We now have over 200 defects despite having lived at the property for over two years. The customer service department is completely ineffective. We have been mislead on multiple occasions into thinking that our proper issues would be rectified, for it too never materialise. They simply don't care. The workmanship is amateurish at best, shoddy attention to detail. I can, hand on heart say that this has been the most stressful period of our lives, and it's all been caused by Harron thinking that sub standard housing is acceptable. For instance loose mortar. Everytime in rains more mortar is washed out between the brickwork. No insulation above an internal garage, the list goes on and on.If you value your health and sanity do not buy a Harron Home, you will regret it.

Barry · 5 July 2019

★★★★★ 1/5

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Me and my girlfriend have had nothing…

Me and my girlfriend have had nothing but heartache. The house is so poorly built and covered head to toe in problems. Worst experience ever. Customer care is non existent. 4 months down the line we're still encountering major issues and only a handful have been resolved. Currently living to this day in a damp riddled, leaking house which makes coming home every night unpleasant. They don't take care in there customers all they want is to take your money and completely forget about you. 6 sales women in the office and 3 site managers in six months what does that tell you? We've had them take our keys to do work for the keys never to be seen again would that make you feel safe leaving for work every morning? As it stands at the moment me and my gf are sealing legal advice and we can honestly say we wish we never bought it! So, if you're reading this DO NOT BUY A HORROR HOME. Especially from bishops glade, ripon. Ta.

Luke · 27 June 2019

★★★★★ 1/5

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Update on our no show

Update on our no show from Window contractors who didn't show up, I rang them asking why to be told that Joanne Jones informed them that all work was now complete????? Absolute incompetence and I will keep on putting reviews on untill everything is sorted to our satisfaction.

Steven · 22 January 2024

★★★★★ 5/5

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Penny Rand the sales Executive at…

Penny Rand the sales Executive at Wynthorpechase at Harrohomes was really helpful, and carefully explained each stage when we were reserving our property.

Mr · 20 November 2021

★★★★★ 5/5

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Smooth sailing so far!

Jacquie at Oaklands Heath has been great during our house-buying journey so far. Really responsive, knows her stuff and making the process really easy. Can’t wait to move in.

Jaimie · 2 August 2020

★★★★★ 1/5

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There,s nothing luxury about them just…

There,s absolutely nothing luxury about them just hazards, untidy and cramped! I,ve had 7 new builds in my lifetime (detached or country) and this was not really a choice. The list of reasons is endless and I can honestly say it,s rubbish. After a divorce 28 years to here, this is a step to the next step. The estate's road layout and parking is ridiculous, who planned the design wants sacking, havoc lorries reversing backwards past the houses cant get around with cars coming around the bend nearly an accident reversing in a neighbours drive every day. with Brick lorries unloading with a neighbour parked ontop of others drives to make a delivery awkward and they have a space on their drive, never known an estate like it, ignorant. Parking issues on driveways, neighbours were on my drive 3days for my"moving in day" carpets and our first days, putting me on the road after a divorce it was the last thing we needed for a new start, no apology even my Removal men were shocked and embarrased, then their visitor came and parked on it too, don,t mind me lol! Im only moving into my home. Confused or audacity, just look at the plans with the red line, miss my old neighbours, would they like my visitors on their drive? especially their moving in day? Bad design parking layouts with no seperation between neighbours in this row, the 'Housing' houses have a better layout. Toilet issues can,t use upstairs loo hardly any tissue and wee won't go down but ignore coming to fix. The staircase is so cracked it looks as if it will come away from the wall and the landing creaks badly. Cheap kitchen flooring I used to have £1700 wood flooring now this rubber. Unfinished kitchen. Door frames heavily cracked seperating from the walls. My daughters bedroom wall has lines down it and the bathroom. Hardly a patio to put the smallest table and chairs on and they're loose, lifting when you walk on.The side path of the house has two steps expecting to lift a full dustbin up onto them to break your back, which the slab can,t take on the step and is lifting off, unless I fall from it soon. No room for 3 bins at the back impossible to get through the gate and bin day difficult. Bad design back garden dangerous slab steps waiting for an accident to happen. Weeds for plants are no decoration. Unfinished pavements and planks of wood to get onto the driveway with your car. The rendering of the bricks lol, a child could have done it better, what an eyesaw and ugly quarry pebbles everywhere instead of slabs. Squashed up houses with hardly any land or privacy for the prices paid. I owned a 5bed detached house, double garage, drive for several cars £400k upto Sept 2018 before here. A neighbour paid £417k to park 4 cars on the road and awkward for others to get out of their "cramped" drives every day. I paid cash purchase but wished I,d not. Overpriced for quality, you get much better houses off this estate, a regret and what issues will arise soon with the building so cheaply done? The heating breaks down every week! I hope it sells when I,ve sorted out the rest of my finances and another property, to live back how I used too and OFF here. Builders are not prepared to fix any issues unless prooved with evidence and weeks to wait or not at all. I,ve heard many neighbours complaining.

Gloria · 11 June 2019

★★★★★ 5/5

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Jeanett at the Rossington site in…

Jeanett at the Rossington site in Doncaster deserves a five star review. Her knowledge and expertise is fantastic, came away with all our questions answered clearly & with genuine care.xxx Thankyou so much.xx

Lotty · 20 October 2024

★★★★★ 1/5

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Don't buy from harron homes

I would leave no stars if I could We reserved a plot at shireoaks a 4 bed detached house withDouble garage This was on a £500 early bird in January .We are cash buyers at £350000We go in to sign the paperwork as plot released for sale and to sort out additions to property .Only to be told there is none ?No incentives No carpets no appliances nothing When we reserved it we said we wanted it like the show homeAnd was told yes no problem we would have loads of thing includedIn house and we would pay for the rest .But that lied .We complained to the sales lady who said she had just startedShe rang her manager and we leftLater we got a call to say yes we could have incentives and what would we want.So we spent time sorting what upgrades they would include and what we would pay for Next morning I received a call from her manager sayingWe were getting nothing ??Yet the house next door was getting £28000 incentive We think we had a lucky escape anyway with the bad reviews Don't buy from them cash is king no more We have gone to a builder with 5 star rating paid a little moreAnd got over £40000 worth of upgrades if it had been a harron homeDon't buy you have been warned

Robert · 3 June 2019

★★★★★ 5/5

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Oaklands heath

Oaklands heathExtremely friendly and professional service, Jackie has been really helpful throughout the process. Any queries have been dealt with promptly.

Saba · 24 February 2022