Harron Homes Barnsley reviews

★★★★★ 5/5

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Simpson Park, Harworth

We’re in the process of buying a house from harron on Simpson park and everyone has been brilliant so far. Karen has helped us through every step and we’re hoping to be in in a few weeks! Had a look in the house to see the progress and it looks amazing. We can’t wait to move in!

Joel · 28 August 2023

★★★★★ 5/5

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We’ve been to discuss a possible…Exchange

We’ve been to discuss a possible exchange at York Vale gardens and dealt with Angie- Angie took time to explain things, was very clear and professional.She made our experience very easy and would recommend.Thankyou

Christine · 27 October 2019

★★★★★ 5/5

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Very happy at Edenbrook Vale

We have been in our new Harron Home for 7 months now, we opted for the Salcombe and couldn’t be any more pleased. We love the way it looks and the layout is very to our taste. The sales staff were great, very helpful and always on hand throughout the whole process. The site manager and his team were very approachable and professional, we only had a few snagging issues which were resolved very quickly and efficiently at a time convenient to us.

Paul · 8 July 2020

★★★★★ 1/5

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Shocking

Shocking! Ticked off my snagging list claiming it had been completed when it had been barely touched and I invited them to do a visit to pro it but they never returned calls. Also workmanship and materials extremely poor for a a budget home let alone a Luxury home! After 4 years of being in the property 3 steps have broken (1 has literally snapped and pulled away from the wall) and others sound creaky.

Kally · 1 September 2021

★★★★★ 1/5

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Meadow view - cowboys

Meadow view - BarnsleyTerrible builders, cowboys. They won’t reply to emails, they don’t answer the phone. We have lived here 3 years and always had drain issues. However found we had vermin in the loft, had a drain company round who used CCTV on the drains, they’re blocked with rubble and our soil pipe in the downstairs toilet hasn’t been fitted properly. I called Yorkshire water, apparently no drains on the entire estate (phase 1 was 6 years ago) have been adopted because they aren’t to YW standards. I contacted Harron who say they only take responsibility for 3 months. That isn’t what the paperwork says but they aren’t replying now. Rats have been seen on the estate as they’re escaping the drains which aren’t fitted properly and this joke of a company take no responsibility. I would never buy a home from them again. They’re rubbish with all snags but this takes the biscuit. Complete cowboys!

Angela · 4 July 2020

★★★★★ 5/5

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We purchased our new home from Harron…

We purchased our new home from Harron Homes a couple of months ago and it is lovely. We part exchanged and the process was fast and really smooth, with the help of Rachael, Nikki and Joel who have been great.

MICHAEL · 13 August 2024

★★★★★ 1/5

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So it only gets worse this is my third review empty promises then complete refusal. Steer clear of harron.

So it only gets worse this is my third review we moved in 12 weeks admittedly when the lockdown happened however harron are continuing to use the Coronavirus as a reason to not recitify thing that are promised as standard. One of our Hammond wardrobes weren’t fitted (all settles are promised 2 fitted wardrobes as standard) now I have check and they have resumed fitting wardrobes in occupied properties however harron has said they won’t sort it. This is so so wrong I am livid. Secondly our garden has never been rotivated and I have an 11 month old who has never been able to play in the garden as it is too uneven. This is not right for one it outside so now issue with Coronavirus and secondly it meant to come as standard. The third thing is our guttering has been leaking from day one and may cause damp it has happened in my one of my previous homes and this still has not been rectified. We have been told the site team will come speak to us and we are opposite the building site and no one has come. I will be escalating this as much as possible looking into contacting the ombudsman. Harron homes are pretty for a distance but up close the workmanship is poor and the customer service is non existent. I am in shock I gave them 4 stars to being with! I am not even a difficult customer and I am asking for things that should have been sorted from day one. Perhaps I should have refused to take the house keys they day we completed however harron promised these things would be rectified as soon as possible and they haven’t. They are full of empty promises. My sister has a new persimmons home and has no problem. My mum has a new Barratt home and all snag have been resolved in a timely manner to a satisfactory standard. Don’t buy from harron as others have said previously they are cowboys.

Colourmechel · 30 June 2020

★★★★★ 5/5

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We’ve just purchased our new home…

We’ve just purchased our new home through Charlotte and Helen at Shipley Lakeside! They were both amazing, patient and answered all of our questions. They gave us loads of thinking time to make our decision and it was the right one! Excited for the new home!

Tom · 27 April 2024

★★★★★ 5/5

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Recently bought a part exchange…

Recently bought a part exchange property from harron homes. As a first time buyer I was very nervous about the whole process, however Jacquie from sales at oaklands heath was extremely kind and helpful and was able to point me and my partner in the right direction and took a massive weight off our shoulders when we were starting the journey to buying the property. Once we had put an offer in for the property, Vicky Jowett from the part exchange department was extremely helpful with processing the purchase, she was constantly keeping us up to date and we felt in the loop at all times. Unfortunately buying a property during a pandemic is not ideal, however she was able to do everything in her power to get us into our new property as soon as she could and we will be forever grateful for all the hard work and effort that was put in to get us where we are today.

Alisha · 21 June 2020

★★★★★ 1/5

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The company that makes you break the law and treats nurses like dirt!

We have endless issues:Rude sale staffCancelled appointmentsTurningup for appointments and being told they dont have timeFalse promisesTold thatextras available that werentWrong extra orderedThe list goes on.Weve been told this monday we have to be out of our home weve part exchanged , on 29th . We cant get removers due to covid, im a nurse , my husband is also a key worker. Were both working. Harron have told us tough and basically they dont see the issue. They have told us to breakcovid legislation and put our family at risk by getting family to have our son and help us move. They dont understand why we can get leave, a nurse in a pandemic. Weve been in tears,havent sleptand are already finding being keyworkers awful without this. Noone wants to help. They just want their money. Theyre giving 5 grand to nhs workers if they buy, we arent entitled apparantly. All we want us 5days right to reside as promised on numerous occasions and asked for in writing. Our MP and police are aware ,and both will be involved . Dreading the snagging list.Noone on Lavender Fold has a good word to say about them.Theyre rude, heartless,money grabbers. Please please dont buy with them.Were taking the matter further with MP, Police, Legal action and the Press.

Emma · 19 June 2020

★★★★★ 1/5

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Poorly built houses

Really bad experience buying and living in a home built by Harron, the workmanship is terrible and the customer service team never respond to issues, I wrote a review over a year ago and even though they say they will be in touch they haven’t been near. Reading reviews it seems very apparent it depends what site you are in and probably how good the site manager and his team are so we are on Thornberries and it’s poor I think we are on the 9th site manager which speaks volumes and the latest site manager told me he isn’t interested in houses which were built before he came so there you go. My advice would be not to buy a house on this site and probably many others but be very careful and constantly watch the house build and if possible get a proper builder to check things.

Mr · 9 June 2020

★★★★★ 5/5

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Plot reserved at Wyndthorpe Chase 🥳

Just started the process of buying from Harron Homes and could not be more pleased with the service so far. Both Julie and Debbie have been wonderful and I’m sure that they will continue to be as the walls go up! Thanks for a fabulous introduction to Harron Homes.

MBo · 18 February 2024

★★★★★ 1/5

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Save yourself the hassle buy elsewhere

Posted a review the other day about all the issues we’ve had. My reply from harron “contact customer service” I’ve done that loads, but if you’re buying on the lavender fold site, be prepared customer service are always “too busy” to answer the calls and never phone back. I’ve lost count of how many calls I’ve made to them in the past 18 months. Save yourself the hassle don’t buy a harron homes. I’ve discovered tonight my windows aren’t fitted correctly either.

Emily · 10 May 2020

★★★★★ 5/5

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New-build property in a time of coronavirus

Our experience in buying a house from Harron Homes has to date, been excellent. This is not because everything has gone absolutely smoothly; we are in the middle of the virus outbreak and there have been delays and numerous difficulties for Harron themselves to deal with. We were concerned about completing at one point, because we had not had the opportunity to inspect the house. Harron's response was that Bob, their Construction Director, came to meet us (suitably distanced) and provided access. What we found was generally highly satisfactory and those points that were not, or which we queried, were dealt with in time for what turned out to be completion ahead of schedule. There are still a few snagging items as you would expect in a brand new house, but they are minor.Our experience of the several sales staff with whom we have dealt has been consistently professional and courteous, and generally they were truly clear about the options available and where those options ended. We were offered some incentives at the point we made our reservation and those have been provided or over-provided (carpets being a case in point, where they have delivered a higher-specification product because the one chosen wasn't available).The health crisis has closed the site for the present and that means there is on-going building work around our property, which is not what we expected. The arrangements have been explained in some detail to us by Bob and so far, have developed exactly as he said. We will monitor further developments but are happy to report that we have every confidence in the builder.

NPW · 7 May 2020

★★★★★ 2/5

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Top quality home? Yeah right

We purchased our Alderton in May 2018, moved in September 2018 on the lavender fold estate. We were so excited, harron couldn’t do enough for us during the reservation process. When we moved in we loved our house, when we moved in, it seemed shiny and new, we were over the moon with it. 2 days later we realised just how many snags we had. Although we seemed better off, the people next door had that many snags they couldn’t move in until 3 months after us. I’ve phoned head office, emailed site managers, phoned site managers, threatened legal action countless times, non of our snags get resolved. They sent someone once to fill some cracks, put some clips on our kickboards and that was that. Our shower base is still cracked, our guttering isn’t on properly, windows aren’t fit properly, external doors cracked, carpet has been laid over a floor that wasn’t swept so you stand on rocks and all kinds of crap when walking over it. The banisters aren’t fixed properly. It’s a mess. Not to mention the hole we have in our kitchen floor that things always seem to crawl through. The materials are so cheap, cheap as possible and terrible workmanship. The biggest issue Though. Our roof. We went on holiday in February, came back to find it hanging off. Site manager ignored my calls, texts, head office never rang me back and were always to busy to take my calls, then the harron home’s Instagram had the nerve to message me saying I would not be covered for roof damage and they will not fix it. Fast forward to now, my roof is still hanging off. Still can’t get hold of site, still can’t sort it out. That once good above and beyond service definitely does not exist when you hand over your money. I’m at the end of my tether with them, I’m so close to rallying neighbours and going to papers and the house builders association with all of our stories and issues. The houses are lovely, a good layout, externally nice. But the workmanship and aftercare is shocking. Don’t waste your money.

Emily · 5 May 2020

★★★★★ 5/5

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Moving during the pandemic

Moved into our new home 2 weeks ago right in the middle of the corona virus pandemic and to say the stress the world is under right now our move has been a breeze, from putting the deposit down on the plot over a year ago to moving in nothing seemed to big or little to the staff at Harron homes, like all new builds there’s the odd few snagging jobs and any jobs that could be safely carried out ie grass/fitting garden gate during this difficult time they have tried there hardest to sort even though we was more than happy to weight. We was very sceptical about buying our first new build as there are so many horror stories but we can honestly say we have enjoy the experience so far. Thank you everyone at Harron homes!!

Gen · 2 May 2020

★★★★★ 1/5

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New build hucknall

We moved in to sand lands park hucknall in dec 20 we have lots of problems with our property and find very difficult to get any response and don't really which to start paying for all the work req .any way we are looking to sell as project So if you buy any new build have it checked by a professional asap get a report keep details of times and dates on any correspondents good luck

Keith · 7 May 2021

★★★★★ 1/5

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They are bullies, change their minds and lie through their teeth about everything

We initially reserved plot 71 at Lavender fold back in November. The day after reservation I contacted the office to be honest and tell them we had seen another house with another builder we liked too so was going to decide that week what we wanted to do. The sales woman called me (she stayed late) and shouted at me on the phone for over an hour telling me we were playing a dirty game, and that we were lucky she was selling the house to us. Fast forward a few weeks, the sales manager had got involved and we got an apology. She then couldn’t do enough to help us. 7 weeks later our buyer pulled out of purchasing ours, and Christmas week it needed to go back for sale. Harron told us we could have time to find a new buyer, there was no rush and were generally really good with us. We found a new buyer after 4 weeks and proceeded with the purchase again.During this time I raised the fact I didn’t like any kitchens they offered, and had seen a grey kitchen on another one of their sites and could we have that. We were asked to send a picture of it, the sales woman told us the name of the colour and style, it was in a show home for our house type and that it should be fine. Over the coming weeks we were told that she had asked the sales and site manager about it and that it’s fine. WRONG. They swap sales advisers, the new one says a straight no, it’s not happening. She’s not interested in anything other than saying no. We explained everything and she told us she had a similar grey, they found the sample on the site and could we come have a look ASAP. We both left work early and decided we loved it. A week later, we get a phone call to say she shouldn’t have offered us it as it’s discontinued, so tough luck. We get to day before exchanging contracts; this is when the big issue starts. In January I raised with them my mortgage offer expires beginning of June. Sales manager tells me it’s fine, our house will be ready end of May latest. (We expected March to May). Throughout we had been told beginning of April - Easter time. Their solicitors say end of May. Until, the day before exchange when they decide end of June. My solicitor then tells me she can’t exchange. I called Harron and spoke to a different sales manager, after hearing how upset I was she went to speak to a director and called me back. Because of how far my house was and the delay, they would give us 3 weeks to exchange and do options. This was brilliant as we needed to reapply for our mortgage. 4 days later a different manager called - they’ve changed their minds. We have 5 days to exchange contacts and 4 days to do options or they will relist the house. The house at this time is only just having first floor joists put in and nothing had progressed for 3 weeks. Like they haven’t even laid a single brick but had made out to me the roof is imminently going on. Both me and my solicitor explained that we need to exchange before doing options as they won’t allow them to be paid for later or be refunded if we don’t exchange. Plus, even if we were happy to we were self isolating due to returning from outside the UK a few days prior. They were also told my mortgage offer wouldn’t come back before their deadline. They told us if we wanted the house to do our options before exchange and to exchange without an offer to meet their new unreasonable deadline.Today, the day that they put the deadline on to exchange, I called the site office to see if they had put the options in as we had a new mortgage offer issued this morning. I explained we could proceed that afternoon/the day after if they hadn’t done the choices already. The woman rudely told me that they have been instructed not to speak to me, that we have a deadline to exchange today before the sale is cancelled. The fact I managed to get a mortgage offer within 6 days and was within the initial agreed timescales wasn’t enough. My solicitor then gets an email to say “Matter now cancelled”. What a joke!

Rebecca · 26 March 2020

★★★★★ 5/5

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Amazing Staff

Staff have been very helpful and informative. Not pushy and really friendly. They have guided us through the process so far with loads of advice. They even informed us that our solicitor had included a fee we didn't need to pay so saved us some money. Julie the sales rep at laughton gate has been amazing, nothing is too much trouble for her.

Paul · 31 January 2023

★★★★★ 1/5

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Honest review and should not be deleted if nothing to hide

Plot 64 Farriers Croft / Purchased a Settle 9/2018Our Harron Homes experience started when we bought the house, nothing was too much trouble, but that all changed when we moved in, once you mention snagging you seem to disappear and don't exist, emails go unanswered, you never get a phone call back, we currently have a leak in the roof of the rear patio area, but all we have had so far is excuses to why they cannot fix this.we live on Pavilion View on the Farriers Croft development and things have got that bad the residents on our street have gone to building control and are currently in talks with the local councillors for the area.So if you want to be disappointed have leaks and have no snags fixed then buy from Harron Homes, my advise is to find a builder that's cares and is not shy about fixings issues.I will increase the rating on a satisfactory fix to the leaking patio area20/2/2020 What a surprise I don’t exist, that’s a Standard reply for a company that runs away from its obligation, funny that the MD’s secretary knows who I am after emailing me and advising that my complaint is being dealt with, so this review is honest and I do have the misfortune of owning a leaking Harron property from new.Well done Harron Homes maybe if you spent this much effort fixing issues you wouldn’t need to continue to try and get honest reviews removed I will update daily on any further steps Harron take to fix mine and many of my neighbours property’s.21/2/2020 no update from Harron Homes, and still no houses on our street being fixed24/2/2020 still no houses being fixed on our street, communication today with Harron Homes but no dates for fixing things for us, so the residents still have leaking houses, poorly fitted roofs, mold which is causing health issues, leaking roofs to name a few things.25/2/2020 Still no change, being ignored by customer service26/2/2020 no contact despite sending emails, and leaving feedback on instagram posts 27/2/2020 Still no contact from Harron, even after sending another email and advising we now have damp in the living room28/2/2020 Harron are still ignoring the situation with myself and my neighbours maybe if people stopped buying the houses they might start to fix the hundreds of houses that have leaks on the developments in the UK.2/3/2020 yet another day goes by with no contact from Harron Homes about the leaking porch area and the damp in the living room.3/3/2020 still not fixing the leaks and picture proof that Harron Homes are breaching it’s own warranties by standing on the porch roof with no scaffolding, just more excuses and no fix yet10/3/2020 still not fixed my issues I have started legal proceedings to get the work done, I would suggest to any potential buyers to stay away, also Harron Homes have now started to ask customers to leave a review when viewing a show home this is the sort of tricks this company do to fool you and hide the truth and its not a true reflection of owning a Horror Home property18/3/2020 today I’ve had progress Harron homes have visited my property to inspect and advised that they will make good the issues in question, I will keep you posted

Harron · 18 March 2020

★★★★★ 5/5

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York Vale Gardens (Howden)

We reserved our new house off plan at York Vale Gardens (Howden) at the end of September and the help from Philippa, Angie (Sales Executives) & Amanda Thomas (Sales Manager) has been exceptional. We decided to Part Exchange our house and the process was very straight forward and professional we were given a very good price for our home which gave us the opportunity and confidence to reserve the plot that we both liked. From picking our choices to keeping us informed of the build stages the service from has been great. I must also mention that we looked at other house builders and at Harron Homes you get a far better specification as standard. We are very pleased with the detached house and we are enjoying living in Howden. As expected with most new builds you do naturally have snagging issues but site and sales were happy to put these right and the aftercare has been good so far. I would have no issues recommending Harron Homes to my friends or family.Mr & Mrs RJ Bassford

Richard · 17 March 2020

★★★★★ 5/5

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Amberwood Chase

We have recently Booked Settle at Amberwood Chase. I was Delighted in the way Jane Jubb was dealing with us, she has been excellent. We can’t wait to move into our new home.Mukesh

Ayansh · 28 October 2019

★★★★★ 5/5

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Kingscroft, Killinghall

We recently reserved a beautiful stone detached property in Killinghall, North Yorkshire. We have a buyer for our current home thanks to the Harron Homes home-mover scheme and so far we are delighted. The location is perfect for us with amenities, public transport and countryside walks practically on our doorstep, and the development itself promises to be quiet, charming and full of character.We have friends living in a Harron home elsewhere who recommended the company, but Sophie in the sales office has been one of the main factors in our decision. She is extremely welcoming, knowledgeable, helpful and professional, a credit to the company.Things have been going very smoothly and we’re very excited to move into our luxurious new home this Spring.

Mr · 6 March 2020

★★★★★ 1/5

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Avoid Harron Homes at all costs

Avoid Harron Homes at all costs. i purchased a property on the Regents Green site on 23rd December 2016. on handover the house wasn't even complete with wet plaster in the utility room and lounge. a back door that couldn't be opened fully or even locked.The work men had also damaged our tiled floor and walked on it with extremely muddy boots. The carpet fitters refused to lay the carpets due to the state the house had been left in by the builder which took us 3 weeks to clean for the carpet company to be happy to install all floor coverings. Over 2 years on and we still have 2 sides of A4 paper full of snagging to be completed, this isn't all minor things some issues are internal doors that don't fit into the door frames walls that need re-plastering for a second time due to them not being flat. after 1 year we had to have a new kitchen installed as the original one wasn't fitted correctly and had loads of accessories and extras missing. During the time of the new kitchen installation a member of the Harron Homes snagging team was sacked due to going through draws in rooms he shouldn't of been in all caught on CCTV. now as it stands and being out of the 2 year period Harron Homes refuse to finish all of the snagging works we have had since day 1. The workman ship that has been carried out since us moving in is of a very poor standard. in total i have over 2500 pictures of issues with our property still waiting to be rectified. Please stay away Ryan

Ryan · 4 March 2020