1/5
Bad experience
They confirmed they arranged for a viewing at 11am and only let me know they won’t be able to make at 10 on that day, mentioning they will try to move the viewing to 13 pm but they then never came back. Totally unacceptable

Trusted Agent profile · Barnet
★★★★★
2,151 reviews across 4 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,151 reviews on four platforms, including 245 Google reviews rated 4.4.
245
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This office
1
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Business-wide
1
Reviews on Yell
This office
1,904
Reviews on Trustpilot
Business-wide
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Every review we hold for the Barnet office, from every platform, shown as written. First names only.
1/5
Bad experience
They confirmed they arranged for a viewing at 11am and only let me know they won’t be able to make at 10 on that day, mentioning they will try to move the viewing to 13 pm but they then never came back. Totally unacceptable
1/5
Avoid and research the alternatives
I've had a horrible expirience with the agency. Unable to withhold an agreement, complete and utter lack of respect for the customer and incompetent.Dealing with them has cost me money, time and caused a lot of stress. Do try to avoid the agency at all cost and look in to the many alternative agencies out there.
5/5
A great experience with Martin Gerrard
A great support, with professionally and courtesy from Andre Waldron of Martin Gerrard.
5/5
They kept good line of communication…
They kept good line of communication between the buyer and seller during the sale process. Keeping me as the seller updated throughout.
5/5
Oliver McDonald best estate agent!
Great experience with Oliver McDonald. I had a lot of questions which he is able to answer very thoroughly and made the process extremely easy. Would definitely recommend.
5/5
Sale of flat
Absolutely brilliant ,praise for Sophie who was with us all the way . Well done Martyn Gerrard
5/5
Pan and Sophie are great at getting…
Pan and Sophie are great at getting things done and being calm under pressure
5/5
Your employee who showed me around lthe…
Your employee who showed me around the apartments was very helpful and polite. While traveling with him, he explained every detail completely and enlightened me.
5/5
Quick process
We bought a house represented by MG.They were very helpful throughout the process making it a quick and efficient one.
1/5
Avoid this place by every cost!
Avoid this place by every cost!They are scammers! do not use them, they will take everything from you.
Hi Lisa, I'm so sorry to hear about your negative experience with us, this isn't the service we strive to deliver. Would you mind elaborating on your experience so that we can look into this further.Kind regards, MG
5/5
Gergana showed us a property and answered all of our questions. Thank you for the great service.
5/5
Great service
Great service. Made the process of renting as stress free as we could ask for.
5/5
Kevin and Karine have been great at helping us find and secure our ideal property! Despite lots of delays and difficulties, they made sure we were able to move in as soon and seamlessly as possible. Thanks!
5/5
I’m not a big fan of estate agents and…
I’m not a big fan of estate agents and lawyers but Shuhun Ali from Finchley branch made me very happy with his service very helpful and a good salesman. I would recommend him to anybody.
5/5
We have received great service from…Handy at Martyn Gerrard
We have received great service from Martyn Gerrard and all the people there we have talked to. Handy M. and James W. have both been helping us and are always courteous, efficient and very helpful in answering all of our questions. Trustworthy, honest and punctual.
5/5
Excellent Customer Service from Kevin & Karine
Kevin and Karine have been great at helping us find and secure our ideal property! Despite lots of delays and difficulties, they made sure we were able to move in as soon and seamlessly as possible. Thanks!
5/5
Excellent support during the process of…
Excellent support during the process of buying and beyond. Very good team. David Raja, Khoa Phung and Jessica Simms.Communication very good- always responsive .
5/5
Martyn Gerrard North Finchley - Excellent
Martyn Gerrard North Finchley are a good team. They gave good advice and lead the sale from start to finish. They maintained high levels of communication and enthusiasm. I would recommend. A particular shout out for Arzu. Thank you and well done.
5/5
Anthony has shown us 2 properties so…
Anthony has shown us 2 properties so far and his professionism and knowledge is spot on. Really friendly agent.
4/5
Many thanks for the swift response
Many thanks for the swift response. Just wish we had known the house we wanted had other serious contenders . We're novices with a LOT to learn! Will be 5 stars when that elusive new home is found !!
5/5
I have been having great difficulty…
I have been having great difficulty with my pursuit of finding a home. Arhan set 4 appointments with me and was on time and professional each time and eventually helped my find a home. Excellent service!!!
5/5
I had very good experience I am really…
I had very good experience I am really please with the service they provide and will work again thanks
5/5
Beautiful work Sheriaz
Beautiful work Sheriaz, will use you again thanks man!
5/5
Good company with good people.
Good company with good people.Very helpful specially Mr. Infanali Shivji,Mr. Tyler Gorman and Mr.Faisal Azim.
Hi Prakash, Thank you for your positive feedback on our members of staff. Optimal customer service is something we strive for as a Company, so it is great to hear.-MG
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