Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience
Maria made sure every detail of my purchase went through as smoothly as possible - thanks!
Luke · 19 December 2024
Agent replied · 28 December 2024
Hi Luke, thank you for the positive review and we hope you enjoy your new home.We also wish you a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotHigh-level of professionalism and Outstanding Customer Service
Attention to details, close follow up, friendly, and professional. I highly commend Mittio for providing outstanding customer service from the house viewing to finalizing the contract. he was very attentive, patient, and demonstrated a high level of professionalism throughout the process.
Loren · 19 June 2026
★★★★★ 5/5
TrustpilotTreon deserves a promotion
Treon is a professional who knows what he is doing !! He seems well experienced and knows exactly what a home buyer would need as it is my first house. He went out of his way to follow up with me in the end and assisted me with all questions without one complaint. Give him a promotion !! He deserves it.
Michela · 8 May 2024
★★★★★ 5/5
TrustpilotNo place like home!
Just wanted to say a big thank you to Matt, Sophie and Adriano for helping me with the purchase of my new house. The team really made me feel comfortable throughout the purchase and I would highly recommend the N14 team.
Lee · 10 August 2023
Agent replied · 23 October 2024
Dear Lee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotI recently had to leave my tenancy…
I recently had to leave my tenancy early and Nadia made the whole experience so easy. She made an already stressful experience much smoother and went beyond to help sort matters promptly and was a great support. Thank you for all your help!
Tegen · 12 June 2023
Agent replied · 23 October 2024
Dear Tegen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAnother Successful Tenancy Renewal
This is the fourth tenancy renewal that Jessica Haynes has completed for me and as with the previous renewals, Jessica made it as stressfree and simple as possible. This is greatly appreciated as is the excellent Property Management service that Martyn Gerrard provide.I always appreciate the excellent advice and guidance that Jessica gives to me and look forward to the next renewal.Thank you!
Mr · 26 March 2024
★★★★★ 5/5
TrustpilotMonica Naples was fantastic to deal…
Monica Naples was fantastic to deal with. She was very welcoming and helpful, we felt we were in good hands. She gave us all the information about the property and the conditions on which we can rent it out. Was very nice working with her.
Olga · 6 April 2023
Agent replied · 23 October 2024
Dear Olga, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
★★★★★ 5/5
TrustpilotSelling cottage
I had a great connection on meeting shuhan And found his professional approach totally honest regarding the current property market Shuhan did his utmost to arrange viewings with buyers interested in our cottage style property - we have faith in him that the right buyer will come along ! Shuhan has always been readily available to respond to us with a charming and professional manner
Michelle · 19 November 2024
Agent replied · 28 December 2024
Hi Michelle, thank you for 5 star review, and our Sales Team will certainly continue to seek the right buyer!
★★★★★ 5/5
TrustpilotBruvis has been exceptional in handling…
Bruvis has been exceptional in handling our purchase over the past few months. He has been exceedingly patient and offered invaluable help in getting our property exchanged. We are in a long chain involving 3 properties, and Bruvis has been instrumental in tying up ends from all sides - communicating with solicitors, agents, buyers, and sellers. He is a Gold Star agent!
Xianhui · 9 April 2024
★★★★★ 5/5
TrustpilotProperty Valuation
I recently had the pleasure of dealing with Craig to obtain a valuation on my property. From the outset, it was clear that I was dealing with somebody who possesses an outstanding level of knowledge and experience within the property sector.
Lisa · 12 June 2026
★★★★★ 5/5
TrustpilotKelly Magee
Kelly has been great throughout the buying process and extremely helpful. Very responsive and accommodating throughout!
Valeria · 3 December 2024
Agent replied · 28 December 2024
Hi Valeria, thank you for your 5 stars and appreciation of our Sales Team!
★★★★★ 5/5
TrustpilotFriendly, professional top service!
Daniel has been absolutely wonderful in assisting me in my search for our new home. He did not try to be "the estate agent" or use the scare tactics so many letting agents use. He treated me as an intelligent adult who understands the market whilst also looking for the right home. He understand what I was looking for and was professional and very helpful.
Kristina · 2 February 2024
★★★★★ 5/5
TrustpilotOliver has been so helpful,I would be so grateful 🙏.
I wanted to extend my sincere thanks for your exceptional service.Oliver has been so helpfu,I would be grateful 🙏.
Helene · 14 October 2024
Agent replied · 23 October 2024
Hi Helen, thank you for our the 5 Stars and sharing your satisfaction with our Team.
★★★★★ 1/5
TrustpilotLack of Transparency and Hidden Charges
My experience with Martyn Gerrard has been extremely frustrating and unacceptable.
Ozdemirozgurhotmail.com · 26 May 2026
Agent replied · 28 May 2026
Good afternoon
We are sorry to see your comments. Unfortunately, we don't recognise your user name, so we can't verify if it's a genuine review. If you can come back to us with some details, such as the name you used when we dealt with you, we can investigate what's happened and see if we can put things right.
★★★★★ 5/5
TrustpilotHelpful and reliable
Matthew and Christian came to my property to resolve a plumbing leak my neighbour had because the neighbour was unreachable. It was causing damage to my property over a 3 week period. Once I spoke to Matthew who was acting on behalf of the freeholder, he organised for himself , Christian and another colleague to attend and fix the issue. They were helpful, friendly and practical, turned up when they said ans did a great job I really appreciate it as was at a loose end knowing what to do. Thank you
Alex · 6 December 2022
★★★★★ 5/5
TrustpilotJade made my experience through this…
Jade made my experience through this whole journey really smoothly, really quick, and with lots of respect
Steponaviciute · 11 November 2024
Agent replied · 28 December 2024
Hi Sandra, thank you for taking the time to leave 5 starts, we are very pleased our Lettings Team found you a new home.
★★★★★ 5/5
TrustpilotWhen we needed to sell our property...
When we needed to sell our property, we asked around our friends and neighbours and Martyn Gerrard was an estate agent whose name and reputation came up many times. When we met area sales manager Chris Fairclough, we were immediately put at ease with the processes of the property market and the in-depth knowledge which he holds of our area. Our thoughts have been guided and questions answered by an experienced approach which keeps a mindful eye on the current situations within the market, and all along we have felt listened to by Chris and his team of colleagues. I can thoroughly recommend that any prospective buyer or seller, approach Chris Fairclough at Martyn Gerrard for their property needs.
Melvyn · 28 November 2022
★★★★★ 5/5
TrustpilotMy agent Lynsey is a very nice lady
My agent Lynsey is a very nice lady! Very polite and warm welcoming when she saw us in the property, and very detailed and patient introduction about the house. After the viewing, she gave us a lot of useful advice for the offer letter process and reference check as well :) definitely recommend!
Katie · 6 September 2024
★★★★★ 5/5
TrustpilotExcellent service
Martyn Gerrard were instructed after failing to sell with another High Barnet agent despite being on the market for 5 months. The property subsequently went under offer with MG before it had even reached the open market! The sale took a lot longer than anticipated through no fault of the agent however, Bruvis went above and beyond to keep the sale on track continually keeping us updated on developments as well as preventing us from losing our new purchase, I cannot highly recommend Bruvis and his team in Barnet enough. Thank you once again.
GRyan · 26 November 2022
★★★★★ 5/5
TrustpilotAsk for Zac!
We were fortunate enough to have Zac help us through our property purchase - which made the whole process as smooth as it could have been, from start to finish! His communication was great and we felt fully informed through every step, and he was willing to go the extra mile to help us meet a strict deadline. I’d thoroughly recommend his services.
Hannah · 6 December 2024
Agent replied · 28 December 2024
Hi Hannah, thank you for your 5 stars and sharing your positive review!
★★★★★ 5/5
TrustpilotVery efficient and considerate
Our agent Sophie went above and beyond to find us exactly what we were looking for!
Luke · 18 November 2024
Agent replied · 28 December 2024
Hi Luke, thank you for your second positive review!
★★★★★ 5/5
TrustpilotExcellent
Zoe Sophocles at MG has always been very helpful, efficient and professional.
North · 13 May 2026
Agent replied · 24 June 2026
Thank you for your review!
★★★★★ 5/5
TrustpilotRaj and the team are amazing…
Raj and the team did what they promised from the start. They held an open weekend for the sale of our mothers house immediately and within days they brought in a string of appointments for it which resulted in an offer. They not only helped us through negotiations but they had a list of contacts for clearance companies etc to make things easier. Myself and my family cannot speak more highly of them. They kept us in the loop at all times. Made a stressful situation stressfree - thanks guys
Clare · 7 November 2022
★★★★★ 5/5
TrustpilotMaria at Martyn Gerrard is outstanding
Maria at Martyn Gerrard is an outstanding communicative agent. She is responsive at all times and worked hard to ensure communication between all parties was efficient. She is super helpful in every way, and you know by her responses that she has years of experience. If she doesn't know something she will find out and come back within a few hours.
Hilary · 22 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.