Hunters the Estate Agents Barnet reviews

★★★★★ 5/5

Trustpilot

Excellent Estate Agents - use them you won't regret it!!!

From the offset Hunters and the owner Paul were professional/friendly and a pleasure to use.At every stage I was informed of that was happening (which was more than my Conveyancing solicitor did).My personal recommendation goes to Nicole Coombes, Senior Sales Negotiator was super efficient. Was instrumental in ensuring that hmy sale was done ffortlessly.Hands down I recommend them without a shadow of a doubt.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAaaAAAAA+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++.Thank you for ensuring the sale of my house went through :-)))

Inez · 11 August 2023

★★★★★ 5/5

Trustpilot

We currently have our house on the…

We currently have our house on the market in York .We visited hunters on Saturday and received excellent service from the sales associate in hunters.We discussed our current position and She was able to support and guide us in terms of how the Current Market is performing ,she gave us valuable advice going forward.The service We received was very professional,helpful,not pushy and genuine. We came away feeling that she had listened to what our ultimate dream location would be for our family .I think the sales associate name was Jan .We will definitely be in touch .Many thanks for your time .

Kerry · 5 March 2023

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

★★★★★ 5/5

Google

I completed on my property after finding it via Hunters. Elliot was brilliant in helping me find the property and provided the service I needed throughout the process.

Shah · 18 July 2025

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.

Janet · 26 March 2026

★★★★★ 5/5

Trustpilot

The Amazing Sandra

I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)

Arshad · 2 August 2022

★★★★★ 5/5

Trustpilot

My brother and I contacted Hunters…

My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.

Cancer · 26 July 2022

★★★★★ 5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022

★★★★★ 1/5

Trustpilot

Unprofessional and unhelpful.

Unprofessional and unhelpful.We would give 0 stars if there was an option for it for the service we received from Hunters Harrow on the Hill Estate agents.They lacked in communications and didn't keep us updated on the progress of the flat which we reserved off plan in April 2020. They kept on giving different completion dates when asked. Initially were told that it would be completed by Q3 in 2021. We are now in 2022 and the flats are nowhere near completion. The layout plans for the flat kept on changing as well.They told us that they work for the developers and were quick enough to give us an ultimatum to provide solicitor details or the flat goes back on the market the next day, but they didn't find it important to answer our queries which were raised since June 2021 i.e room sizes, final floor plan etc. As the developer threatened to put the flat back on market we asked for our deposit back which was refused.We wanted happy memories buying our flat and this was just giving us nightmares. Hence we decided to send our last email to Hunters stating that we are not interested in the flat and they can keep our deposit as charity The so called sales negotiator called and told he will get back to us as he didn't want to lose us as customer, but till today he has not got in touch with us. We do hope that they use our Charity on improving their communication skills and improving their services.

Nimita · 25 April 2022

★★★★★ 1/5

Trustpilot

I would give zero it i could

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Jennifer · 10 February 2026

★★★★★ 5/5

Trustpilot

I would highly recommend this Estate…

I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family

Belinda · 19 February 2022

★★★★★ 1/5

Trustpilot

Not professional

What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.

Ibnul · 30 October 2023

★★★★★ 5/5

Trustpilot

Fantastic efficient friendly service

I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home

Lorraine · 19 January 2022

★★★★★ 5/5

Google

Hunters were fantastic with getting our property sold, the photos were great. The legal process was really slow with our chain but Luke was brilliant at chasing all the right people and we got it all through eventually. Thanks Hunters!

Jack · 25 November 2024

★★★★★ 5/5

Trustpilot

Amazing - Wembley Park branch (Agent Sam)

My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH

Raghida · 3 December 2021

★★★★★ 1/5

Trustpilot

Hunters Thornbury- Just don't!

Hunters Thornbury- what a disgrace!Requested a home valuation online. Estate agent Andrew How called and made an appointment for the following week. Time slot came and went, and no one showed up. My partner called Hunters, and spoke to Andrew, who stated that he knew nothing about the valuation, however, rang back 15mins later to confirm that he made the call and arranged the appointment! Rescheduled for later the same day.Time slot again came and went, and when he did turn up, he was late. He stated he got 'lost'... (On a main road?) He was rude about the area, rude about the 'square shape' of the kitchen, and rude about the 'lack of kerb appeal'... (The house is still under renovation at the front for goodness sake!)All in all, Mr. How was immensely unlikeable, and there is no way we would use the company to sell our home... ever.

Steph · 16 November 2021

★★★★★ 5/5

Trustpilot

Professional help

Had sell my parents home to meet the Care Home fees!! Looked at several Estate Agents and chose Hunters. Thankfully made the right choice. Jordan who looked after the Sale process showed clear expertise and professionalism. A problem arose when my Father passed away during the sale and she helped smooth things through. Hunters should be thankful that they have staff who have this quality and professionalism as it is the staff who make the Company.Thanks Jordan for your help, much appreciated.

David · 28 October 2021

★★★★★ 5/5

Trustpilot

Hunters to the Rescue

Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.

Ashley · 13 August 2026

★★★★★ 1/5

Trustpilot

WORST EXPERIENCE EVERRRR!!! DO NOT USE THEIR SERVICES!!!!

I'm disgusted and I'm fuming at how unprofessional this agency is... I had the worst experience today.An agent from their company rang me to let me know that there is a house for rent coming soon on the market and if we wanted to be the first ones to view it? I said yes immediately and we scheduled a viewing last week for today the 9th of October. I'm busy every day with calling different agencies to arrange viewings and I've seen from all of them how they proceed normally they call you the day before or on the same day you have your viewing earlier enough to confirm with you if you're still gonna attend the viewing. The confirmation viewing email I received from Carol contained only the address 41 Court Farm Road without a postcode... I looked up the address on the map and it came up that it's in Longwell Green, so of course, I thought that this is the right address.. I got a bit suspicious because no one called me to ask if I'm still gonna be able to make it to the viewing but I brushed it off and thought it's just me I'm overthinking it'll be okay. Then me and my mom this morning got a uber and went to the address we thought was the right one and our viewing appointment was at 11 am and I always like to be punctual and on time so we were there at like 10:45 and we decided to call HUNTERS to let them know that we are outside of the property and one of her colleagues said that Carol is on her way to us and we just sat there in front of the house and waited.. thinking this was the right address and thought that the agent has been caught in traffic that's why she is being late.. it went like 11:30 then I rang again and said that the agent still hasn't turned up at the address.. then they told me that Carol is at the address which is at Whitchurch.. and she was like you're at the wrong address.. and I was like the email that I received contained only an address without a postcode how can you be so unprofessional? as professionals they have to make sure they send you the correct address including the post code I was fuming because we spent so much money on uber just to get there only to make sure we would be there on time and won't be late then they suddenly tell me that I'm at the wrong address.. I got really bad mentally, my neck got really tense and my heart started beating so fast.. I was fuming! Then I rang again to say that we will get an uber to go to the right address and just asked them to ring Carol and let her know that we are on our way and she have to stay there and wait for us and not leave until we get there and see the house because it's the least she could do after being so unprofessional then we got into the uber and we are already almost at the right address and Carol herself has the audacity to ring me and tell me that she found out I went to the wrong address and I said yes because you didn't give me a postcode and the correct address and you didn't even make an effort to ring me to confirm if I'm gonna be able to make it to the viewing.. and then she said I don't have my car, my car broke and I had a relative to drop me off at the address where I did the viewings so I'm not at the address anymore.. I was fuming because I called the agency beforehand and I told them to call her urgently and let her know that we are on our way not to leave until we get there and she was just like I'm not at the property anymore and at this time we have already paid our uber to go to this property and we are almost at the right address.. Then she started arguing with me on the phone saying how it isn't her fault and it isn't her problem as she was at the right address and I wasn't, trying to turn things around to make me feel like it's my fault.. even though it was her fault and I said that she ruined my day and my mental health as I felt horrible and she was like I don't know what to say I felt hot waves, my neck got so tense and I broke down into tears in the uber because I've had it with her unprofessional attitude.. what was the cherry on top was the audacity of her calling me and telling me that she is not at the property anymore while we were at the uber on our way to the property I lost it.. as this was really the cherry on top.. I said to her on the phone I've spent so much money today on ubers because of you not giving me the correct address and now you have to cover all my expenses and you are calling me to tell me you are not there anymore as we are in the uber at this very moment and we are almost there.. this was the most horrible, unprofessional, rude and inconsiderate experience in my life. I'm never ever gonna use their services ever again!! They made the worst impression on me and I'm done with them. My mental health is REALLY BAD thanks to CAROL.

Lisa · 9 October 2021

★★★★★ 1/5

Trustpilot

avoid them, they don't care about tenants

Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.

JORDI · 19 September 2021

★★★★★ 1/5

Trustpilot

Cooling off period contract disparity…

Cooling off period contract disparity with hunters.We signed up to sell our property then changed our minds over the weekend as we are entitled to do under the 14 day cooling off period. There is a clause in the contract which contradicts this entitlement so be warned if you change your mind. The measure of any company is how they react! In our case, demand for payment and threat of debt collection when no work had been done. Be warned my fellow house moversThe sooner estate agents are regulated, the better for all concerned!!! Ombudsman your time to shine

M&T · 4 September 2021

★★★★★ 5/5

Google

No-nonsense estate agent. Our place was sold in no time (under two weeks) and the mediation during the legal stage was helpful suppose to keep the ball rolling.

Gilles · 1 October 2025

★★★★★ 1/5

Trustpilot

Save yourself the hassle and don’t bother!

Save yourself the hassle and don’t bother.From the moment we met Justin at Hunters, I should’ve sensed that something was wrong. He was full of the miracles he was going to work, how he would sell our house in days, not weeks or months. We fell for his lip service, telling ourselves it was enthusiasm, and listed with them.We thankfully negotiated to not pay the £165 he was asking for up front for “professional” photographs. This was one of our better decisions - the photos were less than ideal. I had to ask Hunters to re-edit them and turn down the saturation as all of the oak wood throughout our home looked bright orange! The photographer was from an external company and was also an arrogant piece of work.After a week or so on the market had passed with zero communication from Hunters, I called them to ask for an update. I was met with very little response and that they were not sure why there had been no interest (remember how I said Justin would sell it in “days, not weeks”...).I let another week pass to the same tune, no communication. I called again and their response was “let’s rejig the order of the photos on Rightmove”. Still nothing, and still no more communication.Our house is in a desirable area and is immaculately presented, so at this point I’m failing to see what the issue is. I’m asking Hunters who also have no idea. However the most worrying part was when I asked what their next steps were... blank. Nothing. No idea.Katy came out to see the house, supposedly so she could speak about it with first-hand experience to interested parties. I explained on her visit that I would like regular communication regarding the plan and next steps. I should point out that in my line of work I have to manage several projects at once and I often have to update stakeholders on progress. If progress is delayed, I am expected to reason out why and think of next steps - this is simply what I was asking Hunters to do.COMMUNICATE.After 5 weeks, we had whispers of a viewing. So I handed over the keys as we weren’t going to be around. I expressly stated that viewers are to either remove their footwear or wear shoe covers upon entering. I reiterated this as it had already been said on four separate occasions to two members of the team.I returned home to boot prints on my carpets. I have white carpets in my bedrooms.I turned on my CCTV which allows me to see into my porch way - no shoes were removed, and no covers applied. Absolute basic request, and disrespectfully not followed.I looked over the rest of the viewing, granted only from the outside of the property and also noticed an incredibly stupid move; When we left before the viewing, we put the bins out at the top of the drive. After collection, some ‘helpful’ individual decided to move the bins more into the drive where they were blocking the pathway down, sat just above some steps and right next to my car.Charlotte from Hunters arrived to do the viewing; She squeezed herself between the bins/car to go open up. She then squeezed herself back through to go wait for the viewer at the top of the drive. They arrive, and they all squeeze themselves past again. WHY NOT MOVE THE BINS?!?! What a brilliant first impression to make! Honestly, basic lack of intelligence shown at this point.After we came home and saw this, I asked for our keys back. Three days later and they’re not posted back through the door. There were whispers of another viewing but by this point I’d absolutely had enough of Hunters lack of professionalism, respect and communication. Basic things that they’re failing on.I terminated the contract (14 days notice negotiated, don’t let them fob you off with more) and went with another agent!Oh - and then they respond to your review to call you a liar. Real smooth.

Natalie · 22 July 2021