Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot🙌🏼 Thank you!
I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!🙏🏻
Mrs · 1 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios :)
While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy
Amy · 1 August 2024
Agent replied · 25 October 2024
Dear Amy, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika is the only reason for the 5*'s rating
I don't usually write reviews but credit is overdue - Monika Piszczyk - property management - is the ONLY reason I am giving Dexters in Hendon 5*'s. She is someone who actually listens, cares about people and gets things done as soon as something arises!! Monika always goes completely above and beyond and has helped us with so many things in our flat that we have had problems with for YEARS that Dexters knew about but was left and unsolved - for example a mould issue within the flat - which was only taken seriously when we spoke to Monika. Multiple other problems have happened & I can hand on heart say Monika is the only person working in Dexters that we trust 100%! I have been with Dexters for years now and the only ONLY time things have been sorted, documented, updated and taken seriously was when Monika contacted us and became our property manager - before this it was a complete circus and if I went into detail about everything that went wrong, unseen to etc, it would take up this rating entire page!! Monika is an absolute asset to your company and I am not even joking when I say she deserves a payrise for dealing with so many things and being such an understanding person in every scenario because without her, Dexters is an actual joke. Thank you Monika for always helping us and being someone who is genuinely reliable and kind within that company, I really hope they value you and what you do for other properties that you manage.
Mkr · 29 July 2024
Agent replied · 25 October 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotKentish Town
I recently moved to a new flat in Kentish Town and had the pleasure of working with Remi.From the very beginning, Remi was incredibly helpful and attentive to all my inquiries. Whether it was about the local amenities, the details of the lease, or the neighborhood, Remi provided clear and comprehensive answers promptly. Remi’s professionalism and dedication made the entire moving process smooth and stress-free. I highly appreciate the exceptional service and support, and I would gladly recommend Remi to anyone looking for a new home in London.Thank you, Remi, for all your hard work and assistance!
Émir · 28 July 2024
Agent replied · 25 October 2024
Dear Emir, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently looking for a property to rent and came accross Dexters. The process was smooth and stress-free.Paul Segal provided valuable insights and helped us identify properties that perfectly matched our needs and preferences. His understanding of our requirements were evident.Throughout the process, Paul was exceptionally responsive and always available to answer our questions. He guided us through every step, from viewing properties to signing the contract, making sure we were comfortable and informed. His professionalism and commitment to his clients are truly commendable.
Thanks to Paul’s help, we found a rental property that we are thrilled with. I highly recommend Dexters to anyone looking for a property.
Jovita · 26 July 2024
Agent replied · 23 November 2024
Dear Jovita, Thank you for taking the time to leave a wonderful 5 star Google review. Paul will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe've been working with Dexters team for the past year regarding buying a new property and selling our existing property. Whilst our circumstances and requirements changed a few times over the year, the Dexters team have continue to provide excellent service, guidance and support.
I'd like to express my gratitude to Felix, George and in particular Rafi for all their help during this time.
The level of service Rafi has provided has been outstanding and he ensured the entire process was as smooth as it could be.
Rubina · 26 July 2024
Agent replied · 23 November 2024
Dear Rubina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.
Neve · 25 July 2024
Agent replied · 25 October 2024
Dear Neve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDishonest and a complete waste of time
Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.
Sam · 22 July 2024
Agent replied · 25 October 2024
Dear Sam, Thank you for your review although I am disappointed to hear your experience with Dexters has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotPetros is the best
Petros is the best. Very professional service with him and if there are any questions or issues he responds promptly.
Antonio · 12 May 2026
Agent replied · 25 May 2026
Dear Antonio, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 1/5
TrustpilotNOT HELPFUL
Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.
Stewart · 19 July 2024
Agent replied · 25 October 2024
Dear Stewart, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Alistair Maclean
I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.
Runa · 19 July 2024
Agent replied · 25 October 2024
Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika Piszczyk handled the replacement…
Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.
Devandran · 18 July 2024
Agent replied · 25 October 2024
Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have worked with Angie since she…
I have worked with Angie since she joined Dexter at the north London Branch. I must say was a pleasant efficient and through professional attitude. Everyone in Dexter does a great but now I feel that there is someone willing to go the extra mile to get thing on the move. My tenants respect and appreciate her frank and informed direct approach. She calls me for instructions, makes suggestions and ideas. I feel she has the Dexter business, and my interests close at hand and going in the right direction. Since Angie joined Dexter at the North London branch, she has displayed a pleasant, efficient, and thorough professional attitude. Angie and I have developed a great working relationship, as she consistently listens to my instructions and ensures tasks are completed effectively. Her willingness to collaborate and adapt has been invaluable.• Angie goes the extra mile to get things moving. She effectively communicates my input to tenants, ensuring that their needs are met promptly and accurately. Her proactive approach sets her apart.• Tenants respect and appreciate Angie’s frank and informed direct approach. Her ability to call for instructions, make suggestions, and offer innovative ideas showcases her dedication to both Dexter’s business and our tenants' interests.• She is amiable and well-liked by both tenants and me. Her friendly demeanor and professional conduct have fostered strong relationships, contributing to a positive and productive working environment.Angie has proven to be an outstanding addition to the Dexter team. Her professional attitude, willingness to go the extra mile, and excellent communication skills ensure that both Dexter’s business and our tenants' needs are well taken care of. Her positive impact is evident, and I look forward to continuing our successful collaboration.
Manuel · 15 July 2024
Agent replied · 25 October 2024
Dear Manuel, Thank you for taking the time to write a great review. Angie will be thrilled to read your kind comments. Please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotRental management twickenham
The rental management team at Twickenham is in shambles. We’ve had 5 different people assigned to us in the past 18 months. No internal communication within the team different people call to ask the same question 10 times. When we went for fully managed service we thought the headache will be less as Dexters would be proactive. On the contrary we pay such high fees every month and are chasing them as a secretary on emails not actioned for 25 days. Would advise everyone to think twice before signing them up.
Nisha · 13 July 2024
Agent replied · 25 October 2024
Dear Nisha, I am sorry to read your 1* review comments. I understand that our Property Management Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotYears of mould issues finally sorted
We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.
Safiah · 11 July 2024
Agent replied · 25 October 2024
Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotLorraine Hunter from Dexter’s property…
Lorraine Hunter from Dexter’s property management team in Kingston Upon thames,has been the most helpful and kind advisor i have spoken to in a long time from Dexter’s.Both me and my partner have had numerous bad experiences with some members of the property management team however Lorraine has been the most kind honest and helpful. She made sure to sort out the issue we had very quickly and effectively. She deserves the 5 star rating that i have given today because she is the biggest asset on the team! Whenever I have another issue i will always make sure to get through to her.
Andrada · 8 July 2024
Agent replied · 25 October 2024
Dear Andrada, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotGreat!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
The · 19 May 2026
Agent replied · 25 May 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 1/5
Trustpilotshould not show or even take the property on their books
viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.
Customer · 18 May 2026
Agent replied · 25 October 2024
I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI am a first time buyer. Today I had the contracts exchange and Blair Shekleton had acted as my agent from the start. I've had a great experience working with Blair. There were some hiccups and delays (not Blair's fault) however, Blair was very proactive and did whatever he could to expedite the matter. He also has a very friendly personality which is always a bonus!
In summary, I've had a wonderful experience working with Dexters, and with Blair. I highly recommend!
Pranet · 26 June 2024
Agent replied · 23 November 2024
Dear Pranet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Blair. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe finally exchanged on our property after lots and lots of running around and chasing solicitors. Through it all Blair was a calming influence and tried to do absolutely everything in his power to make sure all parties were comfortable and happy. He was diligent and on the ball at every step of the way. From offer to exchange was supposed to take 4-6 months on our apartment, but due to chasing solicitors and developers and the managing agents, we got these in just under 3 months. Hopefully, completion will go just as smoothly.
Zunaid · 26 June 2024
Agent replied · 23 November 2024
Dear Zunaid, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Blair. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotMislead me by hiding the information about flat that I'm trying to buy
I viewed a flat last December that is listed as leasehold and the seller agreed on the price 1st of January. Since I live in a rental flat and wanted to move in as soon as possible, I asked the seller and the agent about the chain, leasehold, and the other potential things that might delay the completion and they misled me by saying that everything was supposed to be smooth, and I should be able to move in early-mid April.For the last 2 months, the seller has been blaming his solicitor being slow because the deal is not done yet. I was digging into the agreement and I found out about this thing called "staircasing", which I had no idea. After I asked the agent (from Dexter) and my solicitor, I found out that the seller doesn't really own the flat yet and he's trying to turn it into a leasehold from shared ownership. There is no date for the completion of staircase to this date and it's still pending, Dexter tells me that they hope to set the completion date and the deal is legit.So in fact, the seller lied to me about owning the flat with this agent who works for Dexter (they claim that they were not aware) and they have been trying to put me on hold by saying the completion date should be set in 2 weeks for the last 2 months. I told them I will pull my offer 1st of July but I'm very surprised that trying to sell a flat that you don't own is not illegal in London and I apparently can't do anything other than waiting or pulling my offer even though I will be required to pay for the legal fees in addition to wasting 6 months. The worst thing is that since there is a break clause for the flat I live in, I let my current landlord know about this flat and he started looking for a new tenant and I'm required to leave the flat in a month.
Burak · 10 June 2024
Agent replied · 25 October 2024
Dear Burak, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 5/5
GoogleNot only are Dexters Hendon a highly reputable and professional estate agent who are trusted with wonderful properties, but Georgia Windess went above and beyond to show me properties that fit my specified criteria in Hendon. She was very knowledgable about properties in the area and always provided me with a friendly and highly personalised service which I very much appreciated. I therefore look forward to working with Dexters Hendon and Georgia in the future.
Alexander · 25 August 2024
Agent replied · 23 November 2024
Dear Alexander, We really appreciate you taking the time to leave such lovely comments about Georgia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSecond year in a row I've been using Dexters Hendon to find my ideal home.
Starting a new stage in life and moving in with my partner, I relied on the expertise of dexters to help me, to which we were so lucky to have Georgia as our agent who was brilliant. She went above and beyond and found a place we didn't even know we were looking for, and saving us so much money, stress and anxiety given my current tenancy was coming to an end.
We are ecstatic with moving into our new place and she has made the whole process so smooth. Not to forget how quick she is with responding to all forms of contact.
Last but not least, her lovely nature and warm smile giving you reassurance that she's genuinely got your best interest at heart.
Massive thank you Georgia!
Homa · 27 May 2024
Agent replied · 23 November 2024
Dear Homa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Silvia · 20 August 2024
Agent replied · 25 October 2024
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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