Trusted Agent profile · Barnet
★★★★★
234 reviews across 2 platforms
42 Totteridge Lane, London, N20 9QJ, Barnet, N20 9QJ
Chancellors's office in Barnet, at 42 Totteridge Lane, is rated 4.5 out of 5 across 234 reviews on two platforms, including 28 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
GoogleEverything has been perfect from start to finish. Sahand has been a joy to work with and has provided me with first class service. If you’re looking for a property, chancellors is the place to go!
Thank you for this wonderful review Sam. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
We appreciate your kind words. We are happy to hear you always receive excellent service.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
We're so glad we could assist you throughout the process!
1/5
GoogleDaylight robbery... I'm £80 out of pocket and have got nothing to show for it. It is Chancellors process to refer you to Lifetime Legal for an AML check before your offer is submitted. This consisted of: 1. 5 min call to run an experian check and take your card details. 2. ID check on the Credas app. I'm aware of this fee, but only after your offer is accepted (Purplebricks charges £60, but most estate agents will not charge the buyer a penny). My offer was rejected and therefore I have lost £80 for a check that costs less than £15 when done by a solicitor. I'm now checking with each estate agent whether they have these fees in place as I cannot fall in love with a property and pay £80 to submit an offer each time and be £100s out of pocket - it's ridiculous. No problem with the people that work there. Just with whoever decided to pass on the AML fee to the buyer and profit from it.
Sorry for misunderstanding that has been caused, we will be reviewing closely with our team to avoid any confusion moving forward. We are pleased to confirm that our records do confirm the offer was formally confirmed and communicated to the seller in advance of the AML process starting. Many thanks
5/5
GoogleYou will find nobody better than Oliver Virdee to sell your property. He is professional, knowledgeable, reliable, communicative and will do exactly what he tells you he will do. He will gather all the necessary information, market your property, keep you fully informed and execute every stage with precision, speed, tact and sensitivity to the situation. He does 'what it says on the tin'; what he promises, will be exactly what he does. He was a pleasure to deal with, he kept us on our toes with his attention to detail and high level of communication, keeping us fully informed at every stage. He was a pleasure to work with, we would have no hesitation to approach him again, should the need arise. Thank you most sincerely, Oliver, for everything.
Hi Amanda, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotFast and efficient
Replied quickly to initial enquiry at short notice
We appreciate your feedback regarding our quick initial response. We are sorry for the difficulty you experienced reaching us on Saturday.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
4/5
TrustpilotQuick response
Quick response, efficient arrangement for viewing.
We're glad we could arrange your viewing efficiently.
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
We're happy to hear that our approachability and assistance were helpful as you navigated this new experience. Thank you for your positive feedback!
5/5
GoogleI recently just sold a property via Daania and Oliver. They are really a dream team. I went to two other estate agents and had the worst experience, limited viewings, inconsistent and limited feedback. And then I went to Chancellors. Everything changed for the better, Oliver was in touch on a regular basis, actively searching for potential buyers and providing feedback on viewings and guiding sale strategy, it was great. I just felt just ease working with Oliver and he’s just a good guy all round. Daania got the actual sale and she was easy to approach and available when I needed to speak to her, she’s very personable and easy to get on with. I also went for a recommended solicitor via Chancellors and they did a decent job. Great job Oliver and Daania! I also went through Chancellors
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
We sincerely regret that your experience was so stressful and disappointing. We are reviewing your feedback to understand what went wrong and improve our processes.
5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
We appreciate your kind words. We are glad we could help.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotThanks Amy Jones for helping us out…
Thanks Amy Jones for helping us out proactively to get through our renewals agreement.
5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
We appreciate you taking the time to share your feedback. We're happy to hear that your inquiries and requests were handled promptly and efficiently.
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
4/5
TrustpilotMy senior representative Karen Taylor…
My senior representative Karen Taylor was an absolute professional. Her persistence got my sale over the line.
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
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