Trusted Agent profile · Barnet
★★★★★
234 reviews across 2 platforms
42 Totteridge Lane, London, N20 9QJ, Barnet, N20 9QJ
Chancellors's office in Barnet, at 42 Totteridge Lane, is rated 4.5 out of 5 across 234 reviews on two platforms, including 28 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotEllie has been kind
Ellie has been kind, and helpful and always on the end of the phone to answer any questions you have
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
5/5
TrustpilotIsabelle is very supportive and always…
Isabelle is very supportive and always listens .... great communication and very kind
We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
5/5
TrustpilotGreat customer service
Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.
We're so glad we could assist you in a challenging market. We appreciate your kind words about our team's effort and guidance with your tenancy.
5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
5/5
TrustpilotChancellors are the best at getting…
Chancellors are the best at getting your tenants, rent review. They have a great knowledge of the rental market. Amy has been brilliant and would give them 5 stars.
We're happy to hear that you had a positive experience with our services, particularly regarding tenant acquisition and rent reviews. We appreciate your recognition of our market knowledge and are glad you rate us so highly.
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotFlexibility
Aysha was very flexible with booking the appointments to view the property around our commitments. She put us as ease with our questions and what was happening with the process along the way. We were kept up to date with regular emails and our questions if not known at the time were taken away and answered quickly.
5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
5/5
TrustpilotLetting experience
Katie was super helpful from the start. Communication was excellent and I was kept up to date at every stage of the process.
5/5
TrustpilotWe recently had the pleasure of viewing…
We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgeable about both the properties and the local area. He took the time to answer all of our questions clearly and made the whole viewing process smooth and stress-free.
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
We appreciate you taking the time to share your positive experience. We're happy to hear that you felt well-informed and supported throughout the renewal process, and that your questions were answered.
5/5
TrustpilotI appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotEthan was lovely and very helpful.
5/5
TrustpilotElla has been great to deal with
Ella has been great to deal with. Very encouraging & really supportive through negotiations
2/5
TrustpilotHouse move …
Getting the house on the market and getting a buyer was ok but James in after sales did not make it easy, the whole process went downhill very quickly
Hello, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotEvelina is a great Tenancy Manager
Evelina is a great Tenancy Manager, prompt replies and care. Thank you
5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
