Trusted Agent profile · Barnet

Chancellors Totteridge reviews in Barnet

4.5

★★★★★ Excellent

234 reviews across 2 platforms

42 Totteridge Lane, London, N20 9QJ, Barnet, N20 9QJ

Chancellors's office in Barnet, at 42 Totteridge Lane, is rated 4.5 out of 5 across 234 reviews on two platforms, including 28 Google reviews rated 4.6.

Google logo

4.6 / 5

28

Reviews on Google

This office

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah · 10 September 2026

5/5

Trustpilot

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

Miss · 21 May 2026

Agent replied · 28 May 2026

We're so glad to hear we could assist you in finding your perfect home. We appreciate your kind words!

5/5

Trustpilot

Molly is highly efficient

Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.

PRAV · 20 May 2026

Agent replied · 28 May 2026

We are so pleased to hear about your positive experience. Thank you for your kind words.

4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr · 19 May 2026

Agent replied · 28 May 2026

We're so glad the viewing and follow-up were helpful. We appreciate your kind words!

5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.

S · 31 August 2026

5/5

Trustpilot

Felicity & Emilia were great

Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!

Chris · 26 May 2026

Agent replied · 28 May 2026

We are so pleased to hear about your excellent experience with us. We appreciate your kind words!

5/5

Trustpilot

Ellie was professional and approachable…

Ellie was professional and approachable and treated us with a wonderful blend of respect, humour and honesty. It was a pleasure meeting her and she has been exceptional with her follow up and post offer support.

WATKINS · 25 November 2025

Agent replied · 26 November 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss · 18 May 2026

Agent replied · 28 May 2026

We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.

5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

Agent replied · 28 May 2026

We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.

5/5

Trustpilot

A review for Shelby Chandler-Wootton as…

A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!

Pete · 20 December 2025

Agent replied · 23 December 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

Agent replied · 28 May 2026

We are delighted to hear you had such a positive experience. Thank you for your kind words!

5/5

Trustpilot

Excellent experience

We had an excellent experience with Chancellors. Daniel Wise was always present, responsive and incredibly supportive throughout the process. Thank you for the great service!

Fabio · 2 October 2026

5/5

Trustpilot

Luke was very helpful and informative…

Luke was very helpful and informative showing us around the property. Not at all pushy and gave us time to look around the property with ease and allowed as much time as was needed.

Lucy · 25 November 2025

Agent replied · 26 November 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Working with Sahand has been an absolute pleasure! His expertise, professionalism, and dedication to finding the perfect property were outstanding. Sahand went above and beyond to ensure a seamless and stress-free experience throughout the entire process. His knowledge of the market, attention to detail, and genuine care for his clients truly set him apart. Thanks to his guidance and support, I found my dream home swiftly and effortlessly. I highly recommend Sahand to anyone seeking an exceptional and reliable estate agent. Thank you for your incredible service and for making my home-buying journey an absolute delight!

Arya · 24 March 2024

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I recently had the pleasure of working with Sahand at Chancellors Estate Agency, and I have to say, the experience was exceptional. From start to finish, Sahand was incredibly knowledgeable, professional, and helpful throughout the process of finding my dream home. What impressed me the most was Sahand's dedication to understanding my specific needs and preferences. He took the time to really listen to what I was looking for and worked tirelessly to find properties that met those criteria. His communication was always clear, prompt, and friendly, and I felt like I was in good hands every step of the way. Overall, I highly recommend working with Sahand and the team at Chancellors Estate Agency. They are truly committed to providing exceptional customer service and going above and beyond to help their clients find their perfect home. Thank you, Sahand, for making this experience so enjoyable and stress-free!

The · 24 March 2024

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great service

Charlotte has been extremely polite professional and helpful

Phil · 17 June 2026

Agent replied · 24 June 2026

We appreciate your kind words! We're glad you found our team member helpful.

5/5

Trustpilot

prompt and comprehensive letting…

prompt and comprehensive letting process Leilana was our very helpful contact

Alison · 26 May 2026

Agent replied · 28 May 2026

We're glad you had a positive letting experience. We appreciate your kind words.

5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

Agent replied · 28 May 2026

We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!

5/5

Trustpilot

Positive experience throughout

Aisha was timely, honest, informative, helpful, etc.

Mr · 16 June 2026

Agent replied · 24 June 2026

We appreciate your kind words! We're glad our team was helpful.

5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

5/5

Trustpilot

Isabelle was great to deal with

Isabelle was great to deal with. She kept us up to date with our rental property and was really helpful as well as knowledgeable.

Julie · 22 January 2026

Agent replied · 23 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!

Monica · 4 September 2026

5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

Agent replied · 21 March 2026

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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