Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCan't give zero stars. Awful service. They were in charge of selling our flat, which they did (in theory) They have a dedicated team to chase the buyer to ensure all goes well. This specialist team failed to realise the "buyer" hadn't even instructed a solicitor. It took them 2 months to find this out! It makes you wonder what they were doing? Surely that's the first thing to check? More worryingly than their incompetence was their dishonest working practice. Once they had this "phantom buyer", they stopped marketing the property even when no solicitor was appointed. They lied to us to say there was no interest when we know very well they were telling people it was no longer available. Perhaps they were just being lazy but do you really want agents not looking out for your interests? A special mention goes to Shervin. He is everything you are wary about in an estate agent. Dishonest, smiley and just out to get your business. Honestly, don't use these guys as you will regret it.
Sachin · 27 December 2019
Agent replied · 25 December 2024
Hi, thank you for taking the time to provide our team with feedback.
We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk, then we'll be more than happy to help you.
★★★★★ 5/5
GoogleCan't recommend more highly! Mark went above and beyond, even on parts of the purchase that shouldn't have been his responsibility. The solution to any problem came to be 'it's ok, Mark is in the office tomorrow'. Honestly not sure if I would have managed to complete without him, and definitely not on time.PositiveResponsiveness, Quality
Maria · 26 December 2021
★★★★★ 3/5
GoogleGreat support from Dom and the team at the North Finchley branch. The whole team were always there to answer and questions and help us through the whole process. Thank you!
Abigail · 27 December 2019
Agent replied · 25 December 2024
Hello, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
★★★★★ 5/5
GoogleI rented a property and became a tenant. Lucy’s support and attention to detail at all times outstanding. It was easy, hassle-free and very fast. Linas, the manager was also very friendly and always willing to help. What a team!
Andrew · 28 June 2024
Agent replied · 25 December 2024
Thank you for taking the time to leave us this amazing 5* review Andrew. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish we dealt with Nicole who was excellent with her communication, very polite and professional and made sure our experience of renting went nice and smoothly. Thank you very much!
Jessica · 26 December 2023
★★★★★ 5/5
GoogleGreat service from the whole team especially Dara and Dom as nothing was too much trouble. Dara went above and beyond for us even on his days off and at night .The advice on our mortgage application and and house purchase( even though we were not buying the house through them) was second to none, would recommend to anyone wishing to purchase. can't thank them enough
Darren · 27 December 2017
★★★★★ 1/5
GoogleAdvertising properties not available to get data. They won't listen to your enquiry, they just want your details on their system.
Spent 5 mins this morning going through it all to be told, the property you want isn't available. Then I said I don't want to be on their database and the salesperson refused to remove my information until I requested to speak with the manager. Please listen to the recording and train your team.
When I asked about the property as my first sentence, why not say its not available then?
Be upfront and honest with people, that's key.
Bhavik · 11 January 2024
★★★★★ 5/5
GoogleAbsolutely amazing team! My sale hit some delays from my buyer side and team chased it for me without asking, communication with me was brilliant! I highly recommend Barnard Marcus Estate Agents North Finchley!!!!
Magdalena · 26 September 2024
Agent replied · 25 December 2024
Many thanks Magdalena for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHorrible experience since the very start. First, we've been told that the property will be ready, cleaned and prepared for us before moving in and it has not been prepared at all. Now, when we have the issue with draining system we've been told that the property is not managed by the agency but the landlord ? Even though my partner asked from the start, who is managing it, and they told us, it is done by them ? So, what's the true ? It's been over two months since the issue has been raised and the agancy didn't do anything with it. Liars, that's what I have to say about them. To people who are searching for agency ? Please, avoid !!!!
Natalia · 26 December 2023
★★★★★ 5/5
GoogleI could not be more happy with Bernard Marcus North Finchley Branch. Mr Dara Scefi is the Mortgage Advisor provided exceptional service. I called him Magician. He is amazing.
I will definitely Recommend this office to anyone in buying and selling,letting property and best Mortgage deals. Dara can handle most difficult Mortgage Applications.
Thank you Mr Will you are fanstatic and amazing man
Moshood · 27 December 2018
★★★★★ 1/5
GoogleZero stars... Worst estate agents i've ever dealt with. Poor management and communication from Linas which led to me and my girlfriend being pushed out of our property early.
Louis · 26 October 2024
Agent replied · 25 December 2024
Hello Louis,
I'm very sorry to hear about your experience with our agency. We take feedback seriously and would appreciate it if you could contact us at complianceresidential@sequencehome.co.uk to discuss this further.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe would highly recommend Dara to anyone who needs a mortgage broker. He made getting our mortgage a completely pain-free process AND gave us lots of brilliant advice on everything from negotiating on our house price to what to look for and avoid in a property. He really knows his stuff and is a pleasure to work with.
Kate · 27 December 2019
★★★★★ 5/5
GoogleMillie from Barnard Marcus was fantastic to deal with. She kept me informed throughout the process, even responding out of hours to any questions or queries I had. Thank you.
Tommie · 28 July 2024
Agent replied · 25 December 2024
Thank you Tommie for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had such a smooth moving experience with Lucy Eracleous. She has been such a huge help, communicating with us every step of the way and ensuring that we were kept in the loop at all times. Couldn’t recommend them enough!
Sose · 26 December 2023
Agent replied · 25 December 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Ross Ashby. Extremely knowledgeable and helpful and guided me through a very tricky and at times stressful process to get a decent mortgage (particularly given the current climate). Would highly recommend Ross and MB in general.
Anthony · 26 December 2022
★★★★★ 5/5
GoogleRoss was my mortgage broker and I can't recommend him enough. He helped me through a tricky and complex process, always knowing what to do next and helping me secure my flat even when it looked impossible.
Ethan · 26 December 2022
★★★★★ 5/5
GoogleExcellent service, especially lucy who was very helpful and patient with us , helped us throughout the whole process.
Thank you
Nikitha · 27 November 2024
Agent replied · 25 December 2024
Thank you for taking the time to leave us this amazing 5* review Nikitha. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleRoss is the best very helpful he answered all my questions and his responses were very quick. I would recommend him very highly
Silvia · 26 December 2023
★★★★★ 5/5
GoogleNicole has been excellent from start to finish. Conducts herself in a very professional manner and with speed. Would recommend Nicole to anyone!
Ashley · 26 December 2023
★★★★★ 5/5
GoogleFantastic Service by Shervin and everyone in the Finchley Branch at Finchley! What a GREAT team!! :) The most polite and kind team i have seen and the most helpful one! They should receive 1000% for their service - they have been brilliant! Thank You Shervin and everyone in the team! 1000 stars :)
Ιωαννα · 12 January 2019
★★★★★ 5/5
GoogleThank you Barnard Marcus North Finchley for finding our new home. Linas and his team were super efficient.
Valentina · 27 December 2019
Agent replied · 25 December 2024
Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review.
We are so happy to hear Linas and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleThank you so much! We’re so glad Shaun didn’t give up on us. He was brilliant. Everything went so smoothly with putting our place on the market, getting viewings arranges and negotiating for us. The service was impeccable, can’t fault them. It’s only been 3 weeks and we’re under offer!
Gaby · 27 December 2019
★★★★★ 5/5
GoogleIf you want your property rented out quickly, Vidas is your man. Very helpful, efficient and professional service. A successful rental agreement was reached within hours of our flat going on the market.
Brian · 26 December 2022
★★★★★ 5/5
GoogleLucy was my contact here and she was especially helpful and reassuring every step of the way. She explained things clearly and kept us in mind. Very happy to have had her support.
Gershom · 26 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.