Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotClaire has been so helpful and…
Claire has been so helpful and supportive throughout the whole process of purchasing our new home. Great advice and guidance has been given from the outset and Claire was on hand at all times to answer questions.
Alex · 6 December 2023
Agent replied · 25 October 2024
Hi Alex, thanks for sharing your positive experience with us. It's great to see that Claire was able to share her wealth of knowledge with you. Fantastic to see you're in your new home, we hope you are settled in!Thanks, Rhys
★★★★★ 5/5
TrustpilotHayley T was brilliant
Hayley T was brilliant. Nothing too much trouble. Definitely went way and beyond the call of duty. We walked into APG ready to have a moan about the lack of response from one of the APG team following us viewing a property 4 days ago and having heard nothing despite 3 chasers from us. Instead Hayley arranged a 2nd viewing and, as no one else was available, said she would attend herself. Hayley has an excellent "can do" attitude and fully understands the meaning of customer service - a rare creature these days.
Philip · 20 March 2024
Agent replied · 25 October 2024
Hi Philip, thank you for taking the time to leave us a review. Fantastic to see that Hayley was able to help you arrange a second viewing and show you around the property herself, we have also noted your comments about early experience and investigate internally. Thanks again, we know Hayley will really appreciate you feedback, Rhys.
★★★★★ 5/5
TrustpilotManaging my flat
Louise was very helpful organising contractors to repaint the flat that I am renting out, and ensuring that I am getting the best value for money.
Vasileios · 9 July 2024
Agent replied · 25 October 2024
Thank you for the review. Amazing to see that Louise was able to help you get your property looking in the best possible way ahead of viewings! Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews Agency is a well-coordinated…
Andrews Agency is a well-coordinated and excellent team. Nicole was very professional with our first tenancy. I always received reasonable explanations and answers to my many questions. It was a wonderful experience.
Oksana · 18 March 2024
Agent replied · 25 October 2024
Hi Oksana , thank you for taking the time to write us a lovely five star review. Fantastic to hear Nicole has delivered you such a wonderful experience assisted you in your first tenancy. Thanks again , Lisa
★★★★★ 5/5
TrustpilotThank you Louise G
Thank you Louise G - always appreciate your kind help navigating the rental world, thanks for always being there.
Francesca · 30 October 2024
Agent replied · 23 December 2024
Thank you, Francesca! We're thrilled to hear that Louise has been such a great help to you. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience
Louise Gonella was fantastic throughout our communication with her. She was always professional and really helped the process go smoothly. Thanks Louise!
Izzy · 13 September 2024
Agent replied · 25 October 2024
Thank you, Izzy. We're very happy to hear that Louise provided such excellent service and made the process smooth for you.
★★★★★ 5/5
TrustpilotI would like to thank Charlotte ,Claire…
I would like to thank Charlotte ,Claire and entire Andrews team for the quick purchase of our new house. They cleared all our doubts and solved our problems . Thanks a lot
Sheeja · 12 March 2024
Agent replied · 25 October 2024
Hi Sheeja, thank you for the five star review. Great to see that the team at Westbury were able to assist you with finding your new home! Congratulations, thanks, Rhys
★★★★★ 5/5
TrustpilotBest property viewing!
I recently accompanied my friend on a (successful) house viewing. Emily (Woodman) was such a delight and genuinely seemed interested in making sure the property was the right place for my friend. She was super helpful and kind, answering any and all questions. Makes me wish she was my estate agent! She’s also been so wonderful helping my friend sort everything with paper work etc, having a turnaround of less than a week from viewing to getting the keys!
Lucy · 27 March 2024
Agent replied · 25 October 2024
Hi Lucy, thank you for taking the time to leave us a review. Fantastic to see that Emily gave you such a good experience and was able to help your friend and that she's been on hand to help each step of the way. Thank you for sharing, we know Emily will really appreciate it, Rhys
★★★★★ 5/5
GoogleWe bought our new home via Chipping Barnet estate agent. The communication was outstanding, making the whole process smooth and as stress free as possible. Austin, Tara and Tracy were extremely friendly and professional. We could recommend this local agent highly enough & had only a positive experience. Thank you!
Sarah · 23 October 2022
Agent replied · 22 October 2024
Hi sarah gough, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
GoogleAmazing experience in sorting things out smoothly and quickly. A real problem solver. Thank you Monika.
Rabih · 3 December 2024
Agent replied · 9 December 2024
Thank you, Rabih! We're thrilled to hear Monika provided such a smooth and efficient experience. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent Team
The team Lisa and Tanya kept in contact with me from beginning to end, a regular call with feedback and advice. Really appreciated their help and hard work.
Anna · 20 May 2024
Agent replied · 25 October 2024
Hi Anna, thank you for the five star review. Fantastic to see Lisa and Tanya kept you updated throughout and I am so glad they were able to help. They will really appreciate this kind review so thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotThankyou to Andrew’s Estate Agent
Thankyou to Andrew’s Estate Agent. Professional throughout. Nothing was too much trouble (answering my endless questions)!! Special mention to Lisa who was exceptional LC
Lucy · 30 July 2024
Agent replied · 25 October 2024
Thank you, Lucy! We're thrilled to hear about your positive experience. Lisa and the team are always here to help. Your kind words mean a lot to us!
★★★★★ 5/5
TrustpilotJaz Gyde has been absolutely amazing…
Jaz Gyde has been absolutely amazing with supporting me and my partner getting a dog friendly rental property. She’s been clear, helpful and attentive. She is smiley, happy and approachable. And knows her stuff.
Molly · 19 January 2024
Agent replied · 25 October 2024
Hi Molly, we appreciate you taking the time to leave us a review. We know finding a new home can be stressful especially when trying to find a home suitable for your pet too. Brilliant to see that Jas and the team have been able to help you through your search. Thanks, Rhys
★★★★★ 5/5
TrustpilotHonest and pleasant to do business with
Our agent, Dominic, was helpful, straightforward, pleasant and direct with us. We felt that we could trust him to be honest with us and give us the advice that was in our best interests, (even when it wasn't the most advantageous to him!) Nothing was too much trouble and he was very patient answering our many phone calls and gave us a lot of good advice. A pleasure to do business with him.
Emma · 10 July 2024
Agent replied · 25 October 2024
Thank you for the review, it's fantastic to see how Dominic was able to help you, providing you with all the information and support you needed. Thanks again for sharing your experience with us! Rhys
★★★★★ 5/5
TrustpilotShannon helps us out.
Shannon and her colleague Isobel were very helpful and friendly throughout. They went above and beyond their remit, to help us negotiate their systems etc.Many thanks due
Colin · 4 June 2024
Agent replied · 25 October 2024
Hi Colin , Thank you for the five star review. It is fantastic to hear that Shannon and Isobel have been helpful and friendly aswell as going above and beyond. Thanks , Lisa
★★★★★ 5/5
TrustpilotI have been living in oxford for past…
I have been living in oxford for past 30 years, and I have renting property from many different properties agencies but Andrews property headington oxford was my favourite and the best agency to rent from, the service they provided was 100% top service with big smiles from all the staff who worked at the property agency 🤗.thank you all for all the time and service was provided to me since first day to the last day off my contract 🤗.
Azad · 27 February 2024
Agent replied · 25 October 2024
Hi Azad, we appreciate you taking the time to leave us a review. It's amazing to see the level of service you've experience from Andrews has been the best of all the agents you've dealt with over the last few decades. We really appreciate that feedback. Thanks again, Rhys.
★★★★★ 1/5
TrustpilotThey only want first time buyers!
If you’re a second time buyer - don’t bother with them. They will string you along through to final bidding stage and use you as bait / push through first time buyers to their vendors and advise them that it’s the “Safest” option. They will hold you back until they can use your offer as competition. They will say things like “your offer is provisionally accepted by the buyer we have to wait until Monday just a heads up there may be an offer from a first time buyer coming on Monday”Zero empathy or even acknowledgment that you are trying to buy your family home.Their “mortgage broker “ is incredibly rude.
Taraneh · 26 February 2024
Agent replied · 25 October 2024
Hi Taraneh, thank you for taking the time to leave us a review. Upon receiving your feedback we had passed your comments to the relevant branch manager and believe that they've been in touch to further clarify the situation and gain better understanding as to how we may have been able to improve our service. Of course we remain dedicated in trying to help you find your new home. Many thanks, Rhys
★★★★★ 4/5
GoogleMy experience with Andrews was great! Lorna was really patient with me and made the process clear and easy.
Ashley · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, Ashley! We're happy to hear that your experience with Lorna was a positive one! We appreciate your kind words and look forward to assisting you again in the future! Best wishes, Jake
★★★★★ 5/5
TrustpilotFlat sold!!
Thanks Andrew and Andrews for all your help in bridging the gap for an easy sale of flat in 13weeks.
Richard · 28 September 2024
Agent replied · 25 October 2024
Thank you, Richard. We're delighted to hear that Andrew helped to make the sale of your flat go smoothly.
★★★★★ 5/5
GoogleFinding place to live with High Barnet branch was great experience. Whole team - Lorna Piggot, Tara Darling and Bozhidar Genchev were warm, friendly and helpful. My greatest gratitude. I can't recommend these people highly enough.
Jolanta · 27 November 2023
Agent replied · 22 October 2024
Hi Jolanta, fantastic to hear you had a great experience with our Barnet branch and they were warm, friendly and helpful to yourself. Thank you for the recommendation and all the best, Laura.
★★★★★ 4/5
TrustpilotIt was a great experience with…
It was a great experience with Andrews. Thanks to Isabelle VAughan for answering all our question and showing around . I appreciate it a lot Thanks again. Igor
Vasile · 11 May 2024
Agent replied · 25 October 2024
Hi there, thank you for your lovely review. Glad to see Isabelle was able to assist you, if there is anything we could do to make it a five star experience please feel free to pop me an email lpaynter@andrewsonline.co.uk. Thank you for sharing your experience, all the best, Laura.
★★★★★ 5/5
TrustpilotA stellar team at Andrews Riegate
The entire team at Andrews Riegate is fantastic. Making such big decisions are never easy or without hurdles, they really do put you first and I can never tell where they benefit as you always feel every advise they give you is for your own good. They assisted in every area of my purchase and went above on beyond from finding me a mortgage provider to assisting me with lawyers. I can't thank the team enough. Ella, Issacc, James and Tracy you are a credit to the group!!Thank You Seana
Sea · 14 December 2022
★★★★★ 5/5
TrustpilotMy sincere appreciation…
I want to express my sincere appreciation for Jennifer Jones' exceptional service in managing my rental property. Her professionalism and dedication surpassed my expectations. Jennifer's personalized approach stood out prominently. She consistently listens to my needs and tailors her recommendations, accordingly, showing genuine concern for my satisfaction. She keeps me well-informed at every stage of the rental process, promptly addressing any queries and maintaining proactive communication, which fosters trust and reliability. Jennifer's friendly demeanor and willingness to exceed expectations make the entire experience positive, stress-free and enjoyable. Her commitment to excellence truly sets her apart.Thank you, Jennifer, for your exceptional service and dedication. I hope Andrews recognize your fantastic effort. Your professionalism and personal touch make you outstanding in the industry.
Jojit · 19 February 2024
Agent replied · 25 October 2024
What a fantastic review! We know Jennifer will be so pleased to see your brilliant feedback, it's amazing to see that you are receiving an excellent service and that Jennifer is on hand to help you whenever required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSammi made the experience easy
Sammi made the experience nice and easy, communicated really well.Explained in depth of the property and made things happen. Thanks for the help
Ryan · 5 August 2024
Agent replied · 25 October 2024
Thank you, Ryan! We're thrilled to hear that Sammi provided excellent service and made your experience smooth. We appreciate your feedback!
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