Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with Antoine Hughes was amazing! Have dealt with many agents - vast majority dishonest & unprofessional, like a new virus that multiplies mainly in estate agents. Antoine on the contrary, was very pleasant, professional, helpful, attentive and got out of his way to help. He deserves a pay rise! I wish all agents were like Antoine.
Fotini · 23 October 2022
Agent replied · 22 October 2024
Good afternoon Fotini Sorma, thanks for leaving us 5 star feedback!
★★★★★ 5/5
TrustpilotGood Experience
I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss
The · 9 February 2024
Agent replied · 25 October 2024
Thank you for the five star review, fantastic to see Raluca and the team have been on hand to help you out whenever required. Glad that you've had an excellent experience as a tenant with Andrews so far, thanks, Rhys
★★★★★ 5/5
TrustpilotI highly recommend Nicole
I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.
Temi · 25 August 2023
★★★★★ 5/5
TrustpilotKings from Adrews are great consultants…
Kings from Adrews are great consultants help us a lots another time understand everything very well also very quick work with papers checking and viewing I love it this service Many thanks Kinga again for your perfect help! Agnes
Piotr · 16 March 2024
Agent replied · 25 October 2024
Hi Piotr, thank you for taking the time to write us a five star review. I am so glad to know Kinga was able to help you on your property hunt and it is fantastic to hear you had such a great experience! Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotAndrews was a pleasure to deal with
I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt
Ross · 24 April 2024
Agent replied · 25 October 2024
Hi Ross, thank you for the five star review. Fantastic to see that both Shannon and Issy were on hand to help you with your property search. Thanks, Rhys
★★★★★ 5/5
Trustpilot10 out of 10! We found this property on …
We found this property on onthemarket.com and contacted Andrews about a viewing. They took a few details and then made an appt for us to view. The day of the viewing came and upon entry to the property we were met and welcomed by a colleague of Andrews who was very friendly but professional and allowed us to look around the property without pressure and answered all our questions promptly and efficiently. He helped us to imagine all our own things in the property and we were excited to get back and apply for the property. 10 out of 10 all round
Denise · 22 July 2024
Agent replied · 25 October 2024
Hi Denise, thank you for sharing your experience. Amazing to see that you've had such great dealings with us. Thanks again for taking the time to leave a review. Rhys
★★★★★ 5/5
TrustpilotSpecial thanks to Joseph Fairman.
Special thanks to Joseph Fairman.Joe handled the dispute process with Mydeposit in a professional manner with updates every step of the way.Thank you
Basque · 9 December 2024
Agent replied · 23 December 2024
Thank you for your kind words, Basque Herria! We're thrilled to hear that Joseph provided excellent service and kept you informed throughout the process. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat communication
Louise was very helpful is resolving the issue with our boiler. Her coordinated all parties involved really well and helped reach a good outcome for us.
Seth · 23 October 2024
Agent replied · 25 October 2024
Thank you, Seth! We're thrilled to hear Louise was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback! Best wishes , Lisa
★★★★★ 4/5
TrustpilotMonika
Monika has been very diligent in managing the rental income for two properties that are rented through Andrews in Barnet. Further to that the properties are now on the market and Monika has seen to all the extra paperwork required with good grace.
Mr · 13 December 2023
Agent replied · 25 October 2024
We really appreciate you taking the time to leave us a review. It's great to see you've had such a positive experience with us in your dealings with Monika. Thank you for sharing your experience, if of course there was anything we could have done to make your dealings the full five stars please feel free to let us know at info@Andrewsonline.co.uk, thanks.
★★★★★ 5/5
TrustpilotYour team members are very nice and…
Your team members are very nice and helpful ,they are always attending calls and giving good guidance,Shannon is very good person to help me view the properties and answer my all queries,am really grateful to your team members especially Shannon .Thank you so much.
Tincy · 20 November 2023
Agent replied · 25 October 2024
Hi Tincy, what a great review. We believe that communication is key to any relationship and it looks like Shannon and the team have been on hand to assist you each step of the way. Thanks for sharing your feedback, Rhys
★★★★★ 5/5
TrustpilotExcellent Customer Service
Louise makes working with Andrews an absolute pleasure. Always professional and does things quickly and effectively. Thank you Louise - you make being a landlord easier!
Thomas · 23 October 2024
Agent replied · 25 October 2024
Thank you, Thomas! We're thrilled to hear that Louise has made your experience with Andrews so positive. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotRenting a new property
I found myself in the situation of having to look for a new property to rent. I had email alerts set up, one came through for a property close to where I was living. I immediately went into my local Andrews to arrange a viewing. I managed to get a viewing the same day and made and offer. 2 weeks later I was moving into that new property. This was all thanks to the excellent Bobbie Caller who showed my round the property and Laila Von Trapp who was an absolute diamond all through the referencing process. I can thoroughly recommend using Andrews if you are looking for a new property to rent.
Tom · 16 July 2024
Agent replied · 25 October 2024
Hi Tom, thank you for the five star review and brilliant to see you had such a fantastic experience with us. We are so pleased that we were able help you find your new home! Thanks again, Rhys
★★★★★ 5/5
TrustpilotExcellent support to help us become…
Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.
Donna · 2 May 2026
Agent replied · 25 May 2026
Dear Donna ,
Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAmazing services by Janine Derbyshire
Amazing services by Janine Derbyshire. Janine has always been extremely approachable and pro-active. Our whole renewal process was smooth and she ensured all are queries are sorted. Thank you Janine and Andrew's. Regards Swati
Swati · 8 June 2024
Agent replied · 25 October 2024
Thank you for the review. Fantastic to see that Janine was on hand to help you through your renewal, managing to sort everything for you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMatt Wood is an asset to The Andrews…
Matt Wood is an asset to The Andrews Property. A true valued member of staff that goes over and beyond to help you. Thank you Matt for helping me and keep smiling.
Maria · 12 July 2024
Agent replied · 25 October 2024
Hi Maria, thank you for the review. We know Matt will really appreciate the review and we definitley know he will keep smiling! Thanks, Rhys
★★★★★ 5/5
TrustpilotExceptional Service and Professionalism
Exceptional Service and ProfessionalismWe have had the pleasure of working closely with Michelle Smethurst as a Property Maintenance Contractor for many years now, and are continually impressed by her dedication, expertise, and professionalism.Michelle consistently goes above and beyond in her role for her landlords and tenants. Her attention to detail, coupled with a deep understanding of our industry, has been invaluable in managing many maintenance jobs and refurbishment projects.Michelle always communicates clearly and is considerate, ensuring that everyone is on the same page and that any issues are resolved promptly and efficiently.In conclusion, it is a privilege to work alongside Michelle and we would highly recommend her to any landlords looking for exceptional Property Management.
Bridget · 10 July 2024
Agent replied · 25 October 2024
Hi Bridget, thank you so much for taking the time to leave us a review and brilliant to see the strong relationship you've built with Michelle in order to help our landlords and tenants alike. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews Property Group
The service, communication and commitment was so great, very helpful and I love how Janine Derbyshire was so helpful when I was renewing my tenancy. Would recommend Andrew’s Lettings at any time. Thank you
Morlyne · 4 June 2024
Agent replied · 25 October 2024
Hi Morlyne , Thank you for the five star review and the recommendation. It is fantastic to hear the that the lettings team and Janine were so helpful with your renewal. Thanks , Lisa
★★★★★ 5/5
TrustpilotThank you Mawara for arranging a…
Thank you Mawara for arranging a viewing today. The appointment was on time. You were very polite and professional. Job well done.
Dee · 14 December 2024
Agent replied · 23 December 2024
Thank you, Dee, for your kind words! I'm glad to hear you were satisfied with the viewing experience. It was a pleasure assisting you. If you have any more questions or need further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotA letting agency you can trust
I have to say our property manager nicola Is absolutely amazing Nothing is ever to much trouble. Even when on annual leave I always have a response as soon as she returns. Leave a message she always calls back. Nothing is ever to much trouble. Nicola is always there with a helping hand and goes above and beyond. I have rented a property with Andrews for over 5 years and I have NEVER had a issue with them. Everything that needs to be done have been done. Paperwork is always up to date. Gas safety and electrical checks are always done even when I forget they are due! Work that needs to be done is always done. They only ever a call and email away if I need anything. From all rental companies I have come across they have to be up there with the best. So thank you again Nicola and Andrews
Natalie · 31 July 2023
★★★★★ 5/5
GoogleAs a contractor for Andrew’s letting it’s important to have good communication to book outstanding jobs in and providing a service for landlords.
The communication from Monika is second to none and its a pleasure to deal with her.
Michael · 25 February 2024
Agent replied · 22 October 2024
Hi Michael, thank you for the brilliant review. It's great to see that Monika and the lettings team have built a strong relationship with yourself and are able to service our managed properties effectively for our landlords. Thanks again, Rhys.
★★★★★ 5/5
TrustpilotAndrews Bear Flat
I've just completed a house purchase through Bear Flat Branch. Excellent support and service from Emma M from first viewing, all through the solicitors process to completion! Constant progress updates. When contacting the branch if Emma wasn't available I was pleasantly surprised to find all the rest of the team were totally up to speed with what was happening on our house especially during negotiations. Very impressive. All the team I dealt with, Emma also Keith, Rowan, Matt were very knowledgable about the area of the property I was interested in and the market. I felt very confident working with them. I would certainly use them again in the future. P Herman
Peter · 26 July 2023
★★★★★ 5/5
TrustpilotIzzy was really helpfull and engaging
Izzy was really helpfull and engaging Professional too.Andrews is offering the best service out of all other agents in Bristol in our experience Communication has been great.Keep up the good work!
Dylan · 23 July 2024
Agent replied · 25 October 2024
Thank you, Dylan! We're thrilled to hear about your positive experience with Izzy and our team. Your kind words and support mean a lot to us. We'll continue to strive for excellence!
★★★★★ 5/5
TrustpilotThe whole process was completed within…
The whole process was completed within less than a month from initial contact to tenant moving in and the Andrews team was very responsive, knowledgeable and helpful. Special thanks to Georgina and Steph for their professionalism throughout.
Virginia · 2 April 2024
Agent replied · 25 October 2024
Hi Virginia, thank you for the five star review. Great to see that Gina & Steph were able to help you each step of the way. We hope you are settled into your new home! Thanks again, we know they will both really appreciate seeing your feedback, Rhys
★★★★★ 5/5
TrustpilotJames was really helpful and made the…
James was really helpful and made the whole process very easy, really quick to respond to messages and queries, would recommend Andrews highly to friends and family, have had much less enjoyable experiences through some of bristols other estate agents!
Fen · 30 January 2024
Agent replied · 25 October 2024
Hi Fen, thank you for the review, amazing to see that James was on hand to help you each step of the way, thank you for sharing your experience with us and we are so pleased it was such an enjoyable one. Thanks, Rhys
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