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Bairstow Eves Barking reviews

4.4

★★★★★ Great

539 reviews across 1 platform

74 Station Parade, Barking, Greater London, IG11 8EA

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Barking, Greater London, at 74 Station Parade, is rated 4.4 out of 5 across 539 reviews on 1 platform, including 539 Google reviews rated 4.4.

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4.4 / 5

539

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barking office, from every platform, shown as written. First names only.

5/5

Google

Outstanding quality service from a fantastic team of people! Bairstow Eves in Barking have provided me with the exact kind of professional tenants I have been looking so long for and the package they have created for me means that they manage the property completely for me! I had my house with a smaller Barking agent and as a landlord I was treated very badly and my property wasn't being looked after at all. After investing money into my rental property to refurbish it we needed a larger more reputable agent to trust with our investment and to find the right kind of trustworthy and professional tenants. So so so so so so so so happy we instructed you guys and keep up the fantastic work! Will be recommending to friends and family for sure. Laura

Laura · 11 January 2020

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

Hasan and his team is working professionally. Highly recommended.

Hung · 16 July 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

The staff were very professional and offered you unbiased advise. Salma was very helpful in explaining the process. She was very friendly and courteous and professional. Would definitely recommend.

___________________________________ · 24 November 2020

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Our experience with Hasan was great! He really helped us with our stressful time moving out and was able to smoothly manage the process of renting up until the last hurdle! Thanks Hasan, for providing us with our new home. We highly recommend!

Ziza · 1 May 2023

4/5

Google

Thank you once again to Anne Peck in the Barking branch ( lettings) Anne has always been so efficient in her job always answers an email within minutes ! She has been a pleasure to deal with and Not just professional but a really friendly Person to give help and advice. A credit to the company !

Sharon · 22 June 2023

Agent replied · 21 June 2024

It's great to see that the Bairstow Eves team were once again able to provide their proven 5* service! Thank you. Kind regards, Lucy.

5/5

Google

Fahim helped me throughout to purchase my dream home, very professional and knowledgeable! Samantha also helped get the property through to completion. Would recommend to anyone looking to buy in the area.

Md · 10 November 2024

Agent replied · 10 December 2024

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

1/5

Google

An absolutely rubbish service from the letting team. Dennis and Mathew are both rude staff members who were very unprofessional. Give me doggy tenants while charging me a lot of fee and the tenants has left the property without paying rent. They have taken rent collect service and unable to recover all loss of rent THEY NEVER ANSWER THE OFFCE PHONE WHEN YOU NEED SUPPORT. Try calling them and you will get no response. BEWARE, DO NOT USE THE SERVICE OF THIS ESTATE AGENT.

Amin · 31 July 2019

Agent replied

Hello Adam, This review is concerning to us as we have very stringent tenant referencing checks in place and have had no instance of tenants leaving a property early without paying the required rent as depicted in this review. Compiled with this, we have had no landlords with your name registered with us and using our services. As the premier agent in Barking, we pride ourselves on our level of customer service. Please contact us via review@countrywide.co.uk so we can get discuss any concerns further. Many thanks and kind regards, Scott

1/5

Google

Seller and buyer be aware! If you are a seller, you will not hear of all the offers placed on the table, thus you will not necessary get the best price. As a first time buyer with a 30% deposit, earning +50k, with mortgage approved in principle, my offer on a property was NOT passed onto the seller. The reason was that Bairstow Eves prefer the buyer to purchase a mortgage product through their own mortgage brokers, and thus earn further commission on the sale.....illegal under the Estate Agent Act 1979.

Paul · 28 July 2019

Agent replied

I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Kind Regards, Sarah

5/5

Google

Matthew Cann did an incredible job letting my house. Until I met Matt I had very little confidence that anyone would want to rent my house - not that there's anything wrong with it, just that other agents I'd spoken too weren't as positive. He assured me from our first meeting that it would let easily, and it did. The photos Bairstow Eves arranged to be taken were amazing. I didn't recognise it as my property!. They sent out marketing inviting people who had registered with them as wanting a house like mine to an open day. It was mad! At one point there were five potential tenants viewing the house at the same time. I received multiple notices of interest - this is by people who paid a bond to the company, and so were serious potential tenants. They then helped me choose the most suitable tenants, based on affordability. The whole process took around a month to complete, and my new tenant has now successfully moved in (and paid the first months rent). I cannot praise Bairstow Eves and Matthew Cann enough and think they are reasonably priced for the excellent service they provide.

Deborah · 28 July 2019

Agent replied

Hi Deborah, thank you for your wonderful 5* review and recommendation. I'm delighted to read that Matthew and the team at Bairstow Eves provided such good customer service to you when letting your home. Best Wishes, Tracey.

1/5

Google

Very disappointed with Bairstow Eves, as a selling Agent. I have to phone them all the time and ask what has been done. They didn't negotiate good price for my property, never answer my question clearly ,from the bugging they was lying and working against me. Thinking only about the money, never care about the seller or buyer and comparison to other agents in the area Bairstow Eves charge the most. Have the lowest sales conversion rate, down at 30%, where as the others in the area have upwards of 74%. It was my mistake, that I've choice them to sell my property. I would never recommend them to my friends.

Anna · 28 July 2019

Agent replied

Thank you Anna for taking the time to leave us your feedback. Unfortunately, I have been unable to locate any existing or previous record of your name on our computer system. Please contact us via review@countrywide.co.uk. so we can establish the property in question and discuss you concerns further. Kind regards, Scott (Customer Relations Team)

5/5

Google

Thank You very much for your help in finding the apartment. Very professional and friendly people. I would like to express my personal thanks to Jon, who helped us a lot!!!

Larisa · 29 November 2019

Agent replied

Many thanks for taking the time to leave us this fabulous 5* review. Best wishes, Lucy

1/5

Google

Agent was not pleasant. Showed the place to me like she was being forced even though she came late and i was standing in the rain waiting.

Olamide · 17 January 2021

Agent replied

Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely amazing agency, a high level of service and an individual approach to the wishes of the client. My family was a client of another agency, but we got a very bad experience there and decided to move to Bairstow Eves, we were very pleasantly surprised by the friendly service, all questions are resolved quickly, the staff is very polite, very professional and positive. I highly recommend using its services. P.S I want to mention Matthew Cann, showed not only personal charm, but high professionalism!

Natasa · 31 July 2018

Agent replied

Hi Natasa Thank you for your amazing review of our Barking branch. It's great to see that you have received such great service! I have passed your comments on so they are aware of the amazing job they are doing! Many thanks, Bethany

2/5

Google

Having used this estate agents again we have managed to find a top buyer second time round i might add,Had it not been for what the first buyer did doing nothing all of july wasting a whole month we would have moved by now and i would of advised the new buyer on accepting her offer to use our much faster solicitors. But she has however unfortunetly used thier solicitors who are painfully slow.Zardek i feel is one of few top agents in these parts who is actually intent on completing a sale and he and his new manager actually pick up the phones at this office now.I had to go into the office one day back in may as no one was picking up and to my suprise a member of staff was sitting directly by a phone during my visit.I would give more then two stars however but with how long it took to get into our first property i shall await for another verdict as to our buyers solicitors status by the end of this month, as our side is currently on hold for completion of exchange no chains either side.

Erin · 8 July 2018

Agent replied

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind regards, Sarah

5/5

Google

I have just moved in yesterday and I am loving my flat. The service provided was excellent and Anne, Dennis and Matthew were all very helpful! Would highly recommend!

Cristina · 25 January 2020

Agent replied

Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

Went with zero expectations hasan guided us well and everything went smooth. If all documents are straight it just took 2 weeks for whole process. Happy with the service. Thanks hasan and team.

Surya · 23 September 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Surya! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional service! Jon and his team were very efficient and punctual with the viewing, and were quick to respond to queries. The renting process went off very smoothly. Highly recommended.

Nihar · 28 July 2019

Agent replied

Hi Nihar Thank you for leaving this review. I will make sure your comments are fed back to Jon and the team because it sounds like they have earned those 5 stars! Kind regards, Chris

5/5

Google

Best estate agents I have ever dealt with, quick easy and smooth big shout out to Salma, Anne & Dennis ...thankyou guys ❤

Jaunita · 30 July 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Good and timely service shoutout to Hasan, Luke and Ann.

Vamsi · 2 March 2023

Agent replied · 30 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Matthew has been such great help getting my flat rented out and in such quick time. Couldn''t have asked for a better service from him, highly recommend.

Ellie · 30 June 2020

Agent replied

Thank you for your kind review! Best wishes, Scott @ Customer Relations

5/5

Google

Was very much wanting to write a good review mainly due to the great work by ANH LE, who went above and beyond with his customer service and was genuinely a lovely fellow to speak to. He was knowledgeable and informative about the property we viewed, and was very accommodating in going beyond the original viewings we had Good experience with ANH Le and finally Thanks to Bairstow eves.

Rahul · 10 September 2021

Agent replied

Thanks for your excellent 5* review and lovely comments. Best wishes, Lucy, Customer Relations

5/5

Google

We are absolutely made up with the standard of service received from Mathew Cann, based at the Barking branch of Bairstow Eves. His professionalism, dedication and “going above and beyond” ethic is exemplary. As first time landlords the process to get the property to the market seemed daunting, however this was made less stressful as he was always on hand to point us in the right direction.PositiveResponsiveness, Quality, Professionalism, Value

Danik · 22 June 2021

Agent replied · 21 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Professional service! Jon and his team were very efficient and punctual with the viewing, and were quick to respond to queries. The renting process went off very smoothly. Highly recommended.

Nihar · 5 June 2018

Agent replied

Hi Nihar Thank you for leaving this review. I will make sure your comments are fed back to Jon and the team because it sounds like they have earned those 5 stars! Kind regards, Chris

1/5

Google

Tried calling a number of times, does anybody work here? Nobody ever answers the phone. Thanks for offering to help, but if I have tried a number of times and on a number of days , everytine going through to a voicemail, its not a coincidence, doesn’t give me the confidence to buy or sell with you, i would want it to be just as simple as getting through to somebody on the phone and talk.

With · 28 July 2019

Agent replied

Good morning, I am sorry that you experienced issues getting in touch with the branch. The branch is open today from 9am to 6pm. If you would like for us to contact you, please send us your contact details to review@countrywide.co.uk , we will be in touch as soon as possible. Kind Regards, Sarah

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