Trusted Agent profile · Barking, Greater London
Verified
★★★★★
527 reviews across 1 platform
74 Station Parade, Barking, Greater London, IG11 8EA
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Barking, Greater London, at 74 Station Parade, is rated 4.4 out of 5 across 527 reviews on 1 platform, including 527 Google reviews rated 4.4.
Every review we hold for the Barking office, from every platform, shown as written. First names only.
5/5
GoogleThe staff here have been so supportive from start to finish. From accommodating all of our needs, to answering all of our queries, going above and beyond at every step, I couldn’t have asked for better people to help me rent for the first time! In particular, Luke, Anne, Hasan and Ummar have been amazing😊. …
Thanks for the wonderful 5* review Crystal Brown! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been with the Barking office for over ten years and they have given me a 5 star service. I strongly recommend Dennis, Robert, Luke and Anne.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLuke is a very nice, helpful young man who deals with all my queries.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleA great professional. He is very helpful and explains any queries. Thanks to Hasan and Team Barking.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleAwesome service! We highly recommend Robert, as he was amazing during and after the contract was signed. Amazing service!! Thank you so much Robert! You're awesome!
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOverall it was a swift experience, extremely informative, was always kept reassured and supported by the team, especially Matthew, Dennis, Salma and Anne. Really happy with them and the agencyPositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThank you to Jason Dann, Lucy Dibble and Sadek Sayed for going above and beyond and selling my property. You have been very professional, helpful and made this a great real estate experience. I highly recommend this estate agency!
Thank you for your 5* review of our team and I am pleased to see that you would recommend our team without hesitation. Kind regards, Emma
5/5
GoogleWe have just moved into our dream flat thanks to Robert, who pulled out all the stops to get us in on time. Thank you!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHasan is very Professional. He was very detailed oriented as required, went through proper references check. Trustworthy service pattern.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThese guys are unprofessional, they will dupe you and change goal posts. Luke, hassan, anne, have no knowledge of how to deal with clients fairly or treat them properly. They will steal your keys and market your property illegally without your consent. The manager is a coward and does not know how to take charge of a situation or de-escalate to resolve a problem. Avoid big time.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleStaff there are only helpful until they get the commission from the seller, and they disregard all buyers requests or enquires. Several calls ignored on day of completion whilst waiting to collect the keys despite them knowing that workmen were waiting at the property. Any follow up questions I had were also ignored despite agreeing to look into issues. Most costly and annoying was replacing keys as they only had one set to give me. I was in contact with Sam, do not believe anything she says and meditate with deep breathes ...NegativeResponsiveness
Hi Dan, Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleI can’t believe I’ve had to edit my review. Yes they managed to help us get the keys on time however since then they have been unprofessional. We have been waiting for blinds since 6 months we chase them up every few weeks but it’s becoming a joke. They should have communication with the landlord. New expenses have been added which are not mention on the tenancy agreement. The most disappointing is not being apologetic for not responding to our concerns. I have had to buy paper and stick it on the window for privacy! I hope i never have to use the letting team again in my life!!!!!!NegativeResponsiveness, Professionalism
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleMatthew has gone and done it again! He has just rented out a 5th property of ours for a higher rent than we expected and to a wonderful professional tenant. Matthew continues to be a fantastic help to us and surpasses our expectations with every professional interaction we have. We will continue to use this branch specifically for Matthew’s continuous professional, knowledgeable and exemplary approach. Thank you so much for doing a great job yet again! AmazingPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleVery helpful and speedy process from Luke and Anne, who helped me secure a new place.
We are thrilled to hear that Luke and Anne provided you with such efficient and helpful service! We strive to make the process of securing a new place as smooth as possible. Thank you for choosing us! Kind regards, Maggie, Customer Relations.
5/5
GoogleMattew Cann is an amazing person! He does is job excellent, very quickly and efficiently. He is very optimist person and also he diserv because of his professional attitude to be on top! Well done Matt! Cristina Curpan
Thank you for your kind words about Matthew, it is great to read that you found the service he delivered to you to be efficient. I will share this review with him and the entire branch team. Kind Regards, Sarah
5/5
GoogleVery happy with the customer service I received from the manager Drew and his team when purchasing a property. They were very reliable, available for any queries and easy to communicate with. Definitely recommend people to go here.
Hi Roshni, Really great to read another 5 star review for the Barking branch of Bairstow Eves Estate Agents. Thank you so much and congratulations on the purchase of your property. Your comments will be passed on to to the team. Kind regards.
5/5
GoogleMattew Cann is an amazing person! He does is job excellent, very quickly and efficiently. He is very optimist person and also he diserv because of his professional attitude to be on top! Well done Matt! Cristina Curpan
Thank you for your kind words about Matthew, it is great to read that you found the service he delivered to you to be efficient. I will share this review with him and the entire branch team. Kind Regards, Sarah
5/5
GoogleI’m here happily to inform everyone that i found one of the best house letting agency to let a house for ourselves. The person Mr. Anh Le he was extremely nice person, with pro customer attitude. He was very helpful for choosing a suitable house and whole our process to be done in just couple of days. I am very grateful for his help for making our process successful. Thanks to Bairstow eves.PositiveProfessionalism
Thank you for your faboulous 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleThanks to Hasan from the Barking branch for making this an easy process
Thank you for your 5* review and kind words!
5/5
GoogleImpeccable services,prompt and very skilled in conversational techniques especially Robert,the agent who took care of the whole process. I recommend with the utmost confidence!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
3/5
GoogleThe members of the barking office are professional and polite. They helped me get my rental property up to a good market standard and found me a tenant surprisingly quickly. However the tenants payments have regularly been late and I always feel like I do most of the work chasing outstanding balances. Seems the same with all estate agents, sweet at the start then they forget about you and just collect the check whilst you solve the problems
Hi Michael, thanks for your additional feedback. When tenants are late with payments they are sent reminders if payment isn't received for up to 7 days. Further chases are then sent after 14 and 21 days. We can't control or be responsible if tenants don't pay on time but please be assured every effort is made to remind them of their responsibilities. Graham @ Customer Relations.
5/5
GoogleGood Service we received from Hasan and team in Barking
Many thanks for your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat people!...Very patient and supportive staff especially Anne, she helped us get a house and was very patient throughout the whole process
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLETTINGS - Matt went out of his way to help a family move in late into the evening. Very professional service. Stopped me from making a serious error. Would definitely recommend to use the Letting service of the branch.
Good Morning, Thank you for taking the time to leave this excellent 5* review about Matt and our Barking Branch. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide. Many thanks again for this feedback. Kind regards, Regan.
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