Trusted Agent profile

Williams Harlow Banstead reviews

★★★★★ Excellent

219 reviews across 2 platforms

31 High Street, Banstead SM7 2NH

Williams Harlow's Banstead office at 31 High Street is rated 4.8 out of 5 across 219 reviews on two platforms, including 213 Google reviews rated 4.8. The 6 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of two awards Williams Harlow won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

213

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Williams Harlow. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Banstead office, from every platform, shown as written. First names only.

5/5

Google

We have been looking for a House in Banstead for a Long time, however when we contacted Williams Harlow and spoke to Barry he was more that helpful. He gave us different options and fully understood what I was looking for. He eventually came up with a House that we fell in love with. Barry was very informative throughout the buying process and kept us up to date with everything that was going on. If you are looking for a House in Banstead and surrounding areas I would give them a call. Great job Barry, Many thanks.

Tony · 6 July 2020

Agent replied · 6 July 2023

On behalf of the firm we thankyou for your kind words and Barry sends you all the best !

5/5

Google

I have used Williams Harlow to sell and buy property for me since 2012. They have represented me on 4 separate house sales and a number of purchases. I have always found them hard working and professional especially Andrew who heads up the firm and is one of the most knowledgeable agents in the area, I would certainly use them again.

Jonathon · 26 March 2023

Agent replied · 31 May 2023

Your words are kind Jonathon and thanks for the review. Its been great to deal with you over the last decade

5/5

Google

Just wanted to say Thank you to Williams Harlow Banstead for a very professional and caring sale of our property. Barry and his team did an excellent job keeping us informed and progressing our sale in a timely manner. Thank you all. Terry & Gloria Wilson

Gloria · 26 March 2024

Agent replied · 31 May 2023

Hello Terry and Gloria, your very welcome and thanks for your review. May I wish you both all the very best for the future from Andrew and the team

5/5

Google

Russell was so helpful in every aspect of our new rental process even when I got stuck with technology trying to send documents, he was very prompt with replies and kept us updated well. The whole process was very smooth even on a quick process.

Gemma · 29 March 2024

Agent replied · 28 April 2024

Dear Gemma thanks for your kind review, we hope your happy with your new home and we look forward to looking after you during your tenancy Regards Russell

5/5

Google

Russell was so helpful in every aspect of our new rental process even when I got stuck with technology trying to send documents, he was very prompt with replies and kept us updated well. The whole process was very smooth even on a quick process.

Gemma · 26 March 2024

Agent replied · 9 January 2025

Dear Gemma thanks for your kind review, we hope your happy with your new home and we look forward to looking after you during your tenancy Regards Russell

5/5

Google

A great company and great Agency! I have rented from the Williams Harlow for over a year ago i am in my 2nd year with them, any problems i have they get sorted right away. I have dealt with Russell and Claire most of the time, they have been great and so have the other staff i have spoken to. The move was smooth and everything was done so quickly i never had to chase anything, i highly recommend the Williams Harlow to anyone and would like to thank you for such a great service

Valeri · 7 July 2019

Agent replied · 6 July 2023

Thanks so much for your feedback and review

5/5

Google

I have had the pleasure of using Williams and Harlow on a number of occasions. First was with a rental property for my father. This was a smooth and easy affair. Their team were fantastic and made this process very straightforward. The second was for the sale of my property. In error I went on with the same agent of whom I purchased the property. Unfortunately they over priced my property and over sold my expectations. After 4 months on the market and one viewing I went and saw Andrew at Williams Harlow. He valued my property and managed my expectations and put my wife and I at ease. Within 24hrs I was on the market with them and within 48 hours I had two viewings and one offer. After one week we had agreed a sale which was over the advertised price. After this milestone the rest was as they say history. A seemless and stress free sale thanks to the WH team lead by Andrew. If you are looking for a professional agent who will have your interests at heart look no further than Williams Harlow. Since my sale Andrew has offered me plenty of advice regarding my onward purchases. Which just goes to show that the aftercare is just as important to them as the sale. Thank you all.

J · 7 July 2019

Agent replied · 6 July 2023

Thanks so much for your feedback and review

5/5

Google

Ryan Smith was exceptional in helping us find our new home, and in doing so went above and beyond. He was friendly, professional and honest. He quickly followed up anything he said he was going to do. We felt we could ask him anything. We highly recommend Ryan and his team.

Dora · 28 October 2023

Agent replied · 27 November 2023

So happy for you and the family Dora! I hope you make it feel like home.. here whenever you need me next. Best Ryan

5/5

Google

Very happy with the service. From the initial valuation, which was honest and, ultimately, spot on, through the sales process, Steven and Ryan were always available. When things got difficult, they were able to keep me calm and smooth things out. Would happily recommend.

Sean · 26 March 2024

Agent replied · 28 April 2024

Sean it was a pleasure dealing with you thank you for your valued business. We hope you are happy in the new home and are settling in well! All the best Ryan

5/5

Google

Ryan was really helpful during our purchase and always answered any questions we had and kept us in the loop

Katie · 26 March 2025

Agent replied · 25 August 2024

Thanks so much Katie, I wish you all the very best for the future :) regards Ryan

5/5

Google

From start to finish, professional, efficient, honest and straight talking. Above all, their passionate and personal approach is hard to find these days. I dealt with Steve mostly, who is very efficient, extremely helpful and supportive with his unbiased advice. Steve proactively drove everyone in the chain, worked hard and went out of his way to overcome barriers with our purchase, kept us informed and was easy to get in touch with. I really appreciate how friendly and totally professional he had been throughout the entire process. I was also constantly reassured and supported by Reece, who initially showed us the property that we finally bought. Throughout the process Reece was very friendly and approachable and dealt with the queries with patience and personal care. Overall, the Team at Williams Harlow are just about as good as it gets. I have also dealt with other agencies but they really are head and shoulders above the rest. I would highly recommend them as the best firm of estate agents I have had dealings with.

N · 1 June 2017

Agent replied · 31 May 2023

Thank you for your kind review. We wish you all the very best in your new home.

5/5

Google

Russell was a brilliant lettings agent. He answered all our questions quickly and thoroughly and provided us with multiple property options to view. We can’t thank Russell and Williams Harlow enough for finding us the lovely property we are in now.

Hannah · 26 March 2024

Agent replied · 27 November 2023

Thank you Hannah and we are glad you and Kieran are enjoying your new home. regards Russell and Claire @ Williams Harlow Lettings

5/5

Google

Ryan was great to deal with throughout our purchase - I will recommend Williams Harlow and Ryan.

Sam · 26 March 2025

Agent replied · 25 August 2024

Thanks Sam, was a pleasure dealing with you, we hope you enjoy the new home!, regards Ryan

5/5

Google

We were pleasantly surprised by how accurate the photos on the website were of the property. Amanda was very nice and helpful and answered all of our questions

Lex · 9 October 2024

Agent replied · 23 October 2024

Dear Lex, many thanks for your review. I shall certainly make sure your comments are passed onto our photography team, kind regards Williams Harlow Banstead

5/5

Google

Ryan was very friendly approachable and professional. Answered all our questions and queries we had on the house

Borja · 27 February 2025

Agent replied · 26 March 2026

Thank Borja, I'll pass that back to Ryan and thanks for your feedback, regards Andrew

5/5

Google

Really grateful for all the hard work Ryan Smith and the team at Williams Harlow in Banstead put in to help us buy our first home. Communication was great and support throughout was appreciated. Would highly recommend them.

Dan · 26 March 2024

Agent replied · 28 April 2024

Hi Dan, thanks for the great review much appreciated. We all hope you enjoy your new and first home, all the best Ryan and all @ Williams Harlow

5/5

Google

Very effective Sales Team in Steve and Ryan. The marketing of the property was very professional and highly effective with offers within a few days of listing. Good negotiators and great on comms. Particularly appreciated as we were selling UK property from overseas.

Neil · 26 October 2025

Agent replied · 26 March 2026

Hi Neil thanks for the review its always great to hear comments like this its what we strive for on a daily basis and if you ever need us again pop in or call, best regards Steve and Ryan

5/5

Google

Steve and the whole team were great throughout our home purchase. They were very contactable, accommodating to viewings and knowledgeable about the surrounding area. The process was very smooth and we were provided with updates along the way. A big thank you to the whole team and Steven for the time and care put into our successful house purchase.

Lauren · 26 March 2025

Agent replied · 6 July 2023

Lauren thanks for your words and review. Its great to hear your feedback that your happy with the service and most importantly we all hope you enjoy your new home, regards Steve

5/5

Google

Steve was my port of call at WH. On all occasions he acted professionally and went out of his way to address any issues that needed attention. He was polite and courteous at all times and kept me updated continually during the selling process. I would highly recommend him and WH.PositiveResponsiveness, Quality, Professionalism, Value

George · 26 August 2022

Agent replied · 6 July 2023

Thanks George for the great review its appreciated all the best for the future, regards Steve

5/5

Google

We were very pleased with the service received throughout the sale process for our property. Barry kept us properly updated at all times and the team were all polite, efficient, knowledgable and courteous.

Mark · 26 March 2024

Agent replied · 29 August 2023

Dear Mark, thanks for the review and glad you found the service from us good. I wish you all the very best for the future, regards Barry @ team

5/5

Google

Barry Hinton was prompt and professional, also quick to liaise between both parties from start to completion with all the queries. He was honest and quick to respond to our requests. We would like to express thanks to Barry for making it a pleasant process for us as a first time buyer.PositiveResponsiveness, Professionalism

Geeta · 26 August 2022

Agent replied · 6 July 2023

Hello Geeta, thanks for the words its very kind all the very best Barry and do call if you need me again

4/5

Google

My partner and I purchased our first property through Williams Harlow and we found them to be professional and friendly. We mainly dealt with Reece and Steve who were both really helpful during the process. I wouldn't hesitate to recommend this agent, and after bad experiences with other estate agents when we first started looking at properties Williams Harlow were by far the better choice. Thanks for all your help.

Lauren · 1 June 2017

Agent replied · 31 May 2023

Many thanks for your positive review and we hope you are happy in your new home.

5/5

Google

Recently I had to sell a family property in Banstead. I am not resident in the UK and knew nothing about Estate Agents in the area. How did I chose Williams Harlow, thankfully they were the nearest Agent to where I parked. I met Barry and explained my situation, not only did he give me excellent advice but over the following months when there were legal delays, he ensured the unoccupied property was regularly checked and kept me updated. The property was professionally marketed and advertised. I was advised of each viewing and within 2 weeks the sale was agreed. The entire experience was friendly, efficient and professional. If you are looking for an Estate Agent in Banstead Williams Harlow should be your first call.

Martin · 26 March 2024

Agent replied · 31 May 2023

Dear Martin, It was a pleasure dealing with you during the marketing and sale of the property , once again thank you so much for using Williams Harlow as your preferred estate agent in Banstead. Best Regards Barry

5/5

Google

I wanted to take a moment to express our satisfaction with Russell’s services. His dedication and professionalism truly made a difference throughout the rent process. From the outset, Russell’s attentiveness was remarkable. Notably, he arranged apartment viewing for both my husband and me promptly, demonstrating a high level of commitment. Moreover, his positive demeanor and willingness to assist were very much appreciated. It helped made the entire experience much smoother.We will certainly recommend to anyone. Thanks for the outstanding support! Tamires

Tamires · 26 March 2024

Agent replied · 1 October 2023

Hi Tamires, Thank you for your review and it was a pleasure dealing with you and your husband. We hope that you will enjoy your new home for years to come. Kind regards Russell

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Williams Harlow Banstead

How many reviews does Williams Harlow Banstead have?

Williams Harlow's Banstead office has 219 reviews across two platforms: 213 on Google, 6 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Williams Harlow Banstead's rating?

Williams Harlow Banstead is rated 4.8 out of 5 across all 219 reviews, and 4.8 out of 5 on Google from 213 reviews, checked 9 October 2026.

Has Williams Harlow won any awards?

Yes. In The Trusted Agent 2026 awards: Williams Harlow, Banstead won Gold; Williams Harlow, Cheam won Trusted Agent.

Where is Williams Harlow's Banstead office?

Williams Harlow Banstead, 31 High Street, Banstead SM7 2NH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.