Every review we hold for the Banstead office, from every platform, shown as written. First names only.
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5/5
GoogleSacha was brilliant throughout the whole process. The initial viewing was very personable and detailed and Sacha made us feel at home straight away. From then on after the offer Sachaβs communication was outstanding, whatever the day or time I felt Sacha always came back quickly. We had quite a complicated chain with onward purchase proving to be complex. We simply could not have done it without Sacha guiding us and keeping up informed, information that was painfully difficult to get out of our conveyancer. I would highly recommend Sacha and her team - you will get an unbeatable experience. Thank you so much for everything you did for us - it wonβt be forgotten! Keir & Nim
Keir Β· 23 August 2025
Agent replied Β· 13 April 2026
I am so sorry Keir I have no idea how I didn't see this before. You were both beyond fabulous in a tricky chain and I can't thank you enough for your patience and trust. I hope you are enjoying your new home :)
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5/5
GoogleWe recently used Sacha Scott Estate & Letting Agents to help us find new tenants for our rental property. It was our first time using their services and we couldn't fault them at all. The process was smooth, communication was brilliant and it did not take them long to find us a lovely couple for our house. They conducted thorough checks to find the right occupants and you could tell that this was as important to them, as it was to us, to get this right.
Sacha and her team are friendly and always happy to answer any queries and so we would not hesitate to use them again in the future. Thank you to all of them for their support in helping us get our property rented so quickly!
Ema Β· 23 August 2025
Agent replied Β· 13 April 2026
Thank you so much Ema, you were an absolute pleasure to work with!
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5/5
GoogleOutstanding service! Sacha and her team faced a considerable challenge selling a house that had been in the same family since it was built nearly 100 years ago - with very little modernisation. Despite private and commercial buyers coming, and then often abruptly going, they never gave up. Always optimistic, and brimming with ideas, their perseverance was rewarded when it sold for a very good price. They are a pleasure to deal with and I cannot recommend Sacha Scott highly enough.
Murray Β· 23 August 2025
Agent replied Β· 23 August 2026
Absolutely over the moon to have got this through (finally!) for you and your lovely family and thrilled that the house has gone to a lovely family that will pile as many memories into it as you all have. Thank you so much for being such a pleasure to work with, it wasn't an easy journey but you've been brilliant throughout. Thanks for using us :)
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5/5
GoogleVery pleased with the service I received from Sacha Scott, as a buyer. All staff were very friendly and helpful. Communication was great and they were even able to help resolve an issue on my side. Definately a much more superior and personal service to what I have received in the past from the big chain estate agents.
Nat Β· 13 February 2026
Agent replied Β· 23 August 2026
Hi Nat, thanks so much for leaving this fantastic review, we really appreciate it.
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5/5
GoogleSacha Scott were brilliant with the sale of our flat. It was our first time selling and buying at the same time and they were more than happy to answer any queries we had and helped in any way they could. Our flat was on sale when all the 'mini-budget' stuff happened so that scared a couple of buyers away. Sacha Scott immediately got hold of other interested parties and managed to get asking price offers each time and we got our buyer on the third attempt. Nicky was brilliant at liaising with our solicitor and the estate agent we were buying from and kept everything on track. They even helped with some issues we had on moving day for which we can't thank them enough. I would highly recommend them. Thank you Sacha, Scott, Nicky, Jordan and the rest of the team!
Helen Β· 10 March 2023
Agent replied
Hi Helen,
thank you so much for your very detailed review. These really help small family businesses like ours and we are so delighted you had such a good experience. We hope you are settled in and loving your new home!
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5/5
GoogleWe cannot speak more highly of our selling experience with Sacha, Scott and their team.
It really was the smoothest, professional and high quality series over of interactions over the few months it took to complete.
The marketing of the property was superb with fantastic photos. You could not fault the attention to detail. Viewings were handled seamlessly and the digital updates ensured we were fully informed along the way. We also really appreciated the legal nudges and oversight provided as the sale progressed. Absolutely superb!
A huge thanks from us both.
And for the lovely gifts delivered once we had moved in. Flowers still going strong! Biscuits delicious and unfortunately long gone!!! π
A and Z.
Alibongobongo1 Β· 1 March 2023
Agent replied
Thank you so much Alistair and Zoe, this really is a fabulous review! We absolutely loved working for you, thank you so very much for using us! Glad you liked the biscuits ha ha!
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5/5
GoogleSacha and the team were simply wonderful when we bought our first home through them. From the very beginning, they made us feel comfortable and confident and their support throughout the process was great. Easily the best estate agents we came across.
Hannah Β· 23 May 2026
Agent replied Β· 23 August 2026
Ah thank you Hannah! Enjoy your lovely new home, we really apprecaite you leaving a lovely review!
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5/5
GoogleFantastic service throughout our purchase! The team was always helpful, proactive, and did a great job chasing things up to keep the process moving. Communication was excellent, and they made a stressful process much easier. Highly recommended!
Lois Β· 23 June 2026
Agent replied Β· 23 August 2026
Hi Lois,
thank you so much for your lovely review, we really appreciate your feedback. Wishing you all the best in your new home!
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5/5
GoogleWe recently used Sacha Scott for the sale of our house. All the team were brilliant but special thanks to Sacha and Nicky who were amazing and supported us throughout what was a stressful process. Sacha and Nicky went above and beyond and were easily contactable.
Scott also took his time with the pictures and doing a video walk through to show our home in its best light.
We definitely recommend Sacha Scott when selling- their individual approach and being easy to contact sets them apart from others.
Thank you Sacha, Nicky and the team xxx
Jasmine Β· 2 September 2022
Agent replied
Thank you so much for your lovely review Jasmine! We were certainly hampered a lot by other aspects of the chain but your trust in us to get this across the line is very much appreciated. We are so happy we got you, your buyer and theirs across the line, despite the odds! All the best in your new home and area xx
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5/5
GoogleHighly recomend sacha Scott Estate agents in banstead sacha and Jordan were absolutely amazing with our house sale everything was made stress free nothing was to much trouble always kept us up to date with everything throughout our move. Thankyou so much ladies for all your hard work and Scott too .
Sharon Β· 8 July 2024
Agent replied Β· 15 July 2024
Thank you so much for this lovely review Sharon, we really appreciate it. Thanks for buying AND selling with us, we hope you are very happy in your new home.
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5/5
GoogleOur experience with Sacha Scott was outstanding from start to finish. The team was incredibly proactive throughout our tenancy, always responsive, professional, and genuinely committed to making sure everything ran smoothly.
Any queries or maintenance issues were handled promptly, and communication was always clear, friendly, and efficient. It was refreshing to deal with an agency that looks after its tenants.
Highly recommended!
Sam Β· 23 October 2025
Agent replied Β· 23 August 2026
Thank you so much Sam for this lovely review. Wishing you the very best for the future!
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5/5
GoogleWorking with Sasha Scott Estate Agents was beyond great! Sasha and Jordan themselves are amazing! Me and my partner had been talking about making a move for a while and they made it so easy for us! We had no idea what we needed to do and they supported us with every step. We now have our first home to start our next chapter π€ we have all the information we could ever need and feel so relaxed now thanks to them!
Chloemai Β· 11 April 2025
Agent replied Β· 4 May 2025
Thank you so much for this lovely review Chloemai, really kind of you. we are really pleased we got to be a part of your first move! Good luck in your new home.
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5/5
FacebookWe recently bought our family home through Sacha Scott. Her and her team were thorough and consistent throughout the process. We also had issues with our sale and Sacha went above and beyond to help us, particularly when things were not looking great. I would definitely recommend Sacha Scott if you are looking to sell your home; they were by far the most dedicated and organised estate agent that we had contact with throughout the selling/buying process.
James Β· 19 August 2022
Agent replied Β· 30 April 2023
This is so lovely James, thank you so much. So glad you were all settled in for your beautiful arrival. Congratulations again to you all π₯°
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5/5
GoogleWe used Sacha Scott for the sale of house in Banstead. We used them as a local estate agents due to their knowledge of the local market and they were very friendly, approachable but efficient all the way through the process. Always on hand to answer queries, even after hours. I would have no hesitation in recommending their services to others.
S Β· 31 October 2025
Agent replied Β· 4 November 2025
Thank you so much Sue and Stuart, you were an absolute pleasure to sell for and we can't thank you enough for making our job in a tough market, easier throughout. We hope you are very happy in your new home and location :)
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5/5
GoogleSacha and the team are amazing. We purchased the property through them and had a good experience, so thought weβd give them a go when it came to selling. The team were quick to get the excellent photos done and start the marketing.
Sacha arranged two viewings in the first week or so; resulting in two offers, one of which we accepted and was close to asking.
Huge thanks to Sacha, Scott, Jordan and importantly Leanne, who was very proactive in keeping the legal process moving in the right direction.
I could not recommend Sacha Scott estate agents enough. Completely professional yet personal and friendly experience, very reasonable fees compared to other agents in the area, and nice people.
Marco Β· 4 April 2025
Agent replied Β· 23 August 2026
Thank you so muhc Marco, this is such a lovely review and we are really pleased you came back to us to sell. We really appreciate it and can't wait to see what you do next, am sure it will be amazing. Wishing you all the best with your renovations.
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5/5
GoogleWe bought one property, and at another time sold another property, through Sacha Scott. They are on the ball, quick to act, know their local markets, and communication flows perfectly both ways - and the commission was very keen compared to some of the larger organisations where our experiences have not been good. What else could one want?!
Philip Β· 23 July 2026
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5/5
GoogleAmazing service from the team from start to finish. Thanks a million Jordan, Alison and Sacha. You are great with what you do.
Louisa Β· 23 July 2026
Agent replied Β· 23 August 2026
You are so welcome Louisa, huge congratulations on your lovely new home! We hope you are very happy there.
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5/5
GoogleWe have now sold 4 properties through Sacha Scott very professional and certainly get things moving. Would highly recommend
Cheryl Β· 2 August 2026
Agent replied Β· 23 August 2026
Thanks so much for this Cheryl, we really appreciate it and thanks for already using us again, 3 times! We will endeavour to go above and beyond on those too!
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5/5
GoogleFrom the moment we called for a valuation we knew we had made the right decision to sell with Sacha Scott. Sacha did everything to plan our marketing around our families' needs whilst Scott took beautiful pictures to show our home at its best. Judy was always in contact to tell us how viewings went and she clearly knew our home and how to market it.
We thought once an offer was made, estate agents would be less involved but actually Amy was key to keeping communication going in our chain and basically explaining the whole process to us! We have found the moving process so much less stressful than anticipated which is in no small way down to our choice of estate agent. Sacha Scott are warm, dedicated and professional and would recommend them highly.
A Β· 30 April 2020
Agent replied
Thank you so much Aisling, we really appreciate the feedback. Thanks for entrusting us with your sale :)
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5/5
GoogleI first came into contact with Sasha Scott estate agents when they wrote to offer their helping following the collapse of the online agents I was using - it was the first Iβd heard of it but it was true! Sasha offered to deduct the upfront fee Iβd paid the the online agent, so I was not out of pocket, and after her visit to value my home I was more than happy to market with this independent agency. It was a difficult time to sell and took a while but we were never short of viewings and even when I wondered if the price should be reduced, Sasha was very cautious and not like other agents I have heard of through friends, some of whom have ended up losing thousands of pounds due to drastic price reductions.
Once the house was under offer, and particularly through some frustrating times waiting for inefficient solicitors in the chain, the help we received from Amy at the Sasha Scott office was outstanding. She kept us constantly in the loop, always replied to emails promptly and really went the extra mile in chasing up on queries to keep things moving. Thank you so much Amy for all your help!
Sasha said when I first met her that she and Scott hope to provide a β different experience of estate agentsβ and they have certainly done that. I would not hesitate to thoroughly recommend them.
Gill Β· 30 April 2020
Agent replied
Wow! Thank you so much for such a glowing review, this is so lovely to read! Really appreciate this Gill and we are so happy to have got you moved after such a difficult time. Congratulations :)
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5/5
GoogleSacha is an absolute star. She is kind and welcoming. We viewed a property today and her warm welcome made us want the property more and more. I recommend anyone who wants to rent or sell a property or even look for a property to go with Sacha Scott real estate β€οΈ
Rana Β· 28 October 2025
Agent replied Β· 4 November 2025
How lovely of you, thank you so much Rana :)
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5/5
GoogleAs a property lawyer, I have worked with Sasha on a sale and purchase matter, I can honestly say Sasha went way above and beyond for our mutual client, visiting the client to obtain signatures to documents, assisting with queries and helping bring the matter to a swift conclusion. If only all agents had this working ethos!
Brilliant firm and I would highly refer anyone buying or selling in this area to use this company.PositiveProfessionalism
Bev Β· 27 May 2021
Agent replied Β· 26 May 2024
Thank you so much Bev, we loved working with you too, so nice to come across a conveyancer who will help us work outside of the box to get things done :)
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5/5
GoogleWe are so pleased we chose to sell our property with Sacha Scott. From the marketing to regular communication with us, they were excellent. Our chain turned out to be long and complicated, with a few hitches along the way, but with their dedication and persistence, they got our property sold! Would highly recommend. Thank you Sacha, Nikki and the team!
Vivien Β· 14 February 2023
Agent replied
Thank you so much for your lovely review Vivien, we really appreciate it! Yours was most certainly one of our most challenging and we are grateful that we had such patient clients as we navigated plenty of twists and turns! We hope you are both so happy in your new home! Thanks again for using us!
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5/5
GoogleAmazing experience dealing with Sasha Scott , Jordan especially is so professional and keeps you updated throughout the process! Would definitely recommend using this estate agents ! So efficient and friendly !
Amy Β· 30 March 2026
Agent replied Β· 23 August 2026
Ah thank you Amy, we really appreciate this fabulous feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.