Cubitt and West Banstead reviews

★★★★★ 5/5

Google

For my first ever visit to Banstead it was a pleasure to be greeted by Holly at the house that I was interested in. She had offered me a viewing appointment on the only day and at the only time that was convenient to me. Her manner throughout was both courteous and friendly; she provided me with useful supplementary information about the house; and afterwards at my request sent me details of other properties in the area that might interest me. All in all an enjoyable experience.

Sean · 15 March 2024

★★★★★ 5/5

Google

We are looking for property over a year now and happen to meet almost all the real-estate agents in the area. Resently we met Alison Stawman from Cubitt & West and found her extremely helpful and professional. I will highly recommend Alison. Thanks

Mazhar · 14 June 2023

★★★★★ 5/5

Google

Brought a property from this estate agents Alison and Lauren was allways going out there way to help during the sale nothing was to much trouble for them. Always quick on returning emails and phone calls and getting information I asked for. Excellent customer services would defiantly recommend using this estate agents.

Jason · 14 June 2022

★★★★★ 5/5

Google

Both Lauren and Natasha were very pro-active and professional in arranging the sale of our chalet bungalow in Banstead. They were committed to obtaining the best offer on our property from the most suitable and realistic purchasers. They were friendly without crossing client boundaries and kept us informed of progress regularly, usually on a weekly basis.PositiveProfessionalism

David · 25 October 2021

★★★★★ 5/5

Google

I can't speak more highly of Jason at Cubitt and West in Banstead. He managed the sale and purchase of our property diligently and with utmost professionalism and integrity. Not only was Jason a pleasure to work with, but he also went the extra mile to support us in our hunt to find our forever home. Thank you Jason for your help.

Steve · 14 June 2020

★★★★★ 5/5

Google

I cannot say enough good things about Cubitt and West in Banstead. Esme was amazing, she kept us in the loop every step of the way and was very professional throughout. Highly recommend to anyone trying to find a property, very honest and great customer service.PositiveResponsiveness, Quality, Professionalism

K · 25 October 2022

★★★★★ 5/5

Google

I used the Banstead branch of Cubitt & West to sell my house and couldn't have been happier with their professionalism and service. Many thanks to Esme Walrond-King, Lauren and her team; it was great working with you all.

Geoff · 14 June 2023

★★★★★ 4/5

Google

We viewing a property twice with Kian from the Reigate/Banstead office, he was very professional and well informed about the property. Kian was very relaxed and enthusiastic and made viewing the property a positive experience. He followed up and responded to our requests promptly and successfully.

Rebecca · 14 June 2022

★★★★★ 5/5

Google

Esme has been such an amazing help navigating me through purchasing my first property. She has been so thorough and accessible whenever I have needed to get in touch with her. Really recommend.

Ruth · 14 June 2023

★★★★★ 5/5

Google

Natasha and the team at Cubitt & West helped the process of buying our first house go so smoothly. When we were struggling to get information from our solicitors, they chased them up and really sped the process up. Overall, we had a great experience with them.PositiveResponsiveness, Quality, Professionalism

Rachael · 14 June 2021

★★★★★ 5/5

Google

Esme was a great help for me when buying my first home! She assisted me throughout the whole purchase process - couldn’t recommend her and the Cubitt & West Banstead Team enough

Eloise · 14 June 2023

★★★★★ 5/5

Google

Castara from the Banstead branch of Cubitt & West was an absolute dream to work with, on the purchase of my house. She was professional yet understanding of my circumstances, and so patient with my numerous questions and viewing requests on the final property. Many thanks Castara!

N · 14 June 2021

★★★★★ 5/5

Google

Natasha and the team were so helpful every step of the way helping me find my new flat. Would highly recommend to all! Thank you again!

Danny · 12 April 2025

★★★★★ 5/5

Google

Natasha was always polite, friendly, helpful and efficient and tried to help as much as possible whenever any issues arose. Thank you and would use again (although hopefully we won't be moving for a very long time as we love the house so much!)PositiveProfessionalism

Jo · 14 June 2021

★★★★★ 5/5

Google

Natasha Packham has been a star! Very help and always available throughout the whole process !

Tom · 25 June 2025

★★★★★ 5/5

Google

Lauren and her team have been approachable, friendly and professional since we instructed them to market our home. Whilst we did not proceed with the sale of our property we would Recommend Lauren and her team.PositiveProfessionalism

Joanne · 14 June 2022

★★★★★ 5/5

Google

Sales agent, Esme at Cubitt & West Banstead is amazing - she is so personable, helpful and professional, a delight to deal with. Thank you.

Sasha · 14 June 2023

★★★★★ 5/5

Google

Thankyou Natasha and your team for all of your help during our move. You were always a friendly ear on the phone and kept us up to date on all the progress on our move. Many Thanks Jackie BatesonPositiveResponsiveness

Jackie · 14 June 2021

★★★★★ 5/5

Google

We have viewed several properties through Cubitt and West Banstead. I cannot rate Cian highly enough. I would say we have high expectations of Cubitt and West, having had family members and friends working for them in the past, but Cian even surpassed these. He takes care to fully understand the area and property before matching these with potential buyers. He listens to feedback and adjusts his approach accordingly- he really is an absolute star and a pleasure to work with- I wish we had sold our property through him- he is definitely a cut above every other estate agent we have come across.PositiveResponsiveness, Quality, Professionalism, Value

Holly · 14 June 2022

★★★★★ 5/5

Google

We could not praise the service we received from Cubitt & West Banstead enough - especially our agent Alison! As first time buyers we did not know what to expect with the whole process, however we received the best support and guidance from Alison. Unfortunately, the property we were originally purchasing fell through, but that didn't stop the excellent customer service we received from Cubitt and West Banstead and they continued to support us with our house hunting journey with regular check ins and viewings. Thank you again your incredible support and we would have no hesitation using you again in the future!

Amy · 14 June 2022

★★★★★ 5/5

Google

If you want professional freindly estate agent that goes that extra mile for you and calls you back be it on buying or renting and wonderful advice on valuations too this is the Estate Agents - What a wonderful team everyone so helpful and friendly 5 ***** from me if there was an award I would want them to get it - Thank you for all your help

Mandy · 14 June 2023

★★★★★ 5/5

Google

Thank you so much to all the team at Banstead, Cubitt and west but particularly Natasha and Lauren who were always on the end of the phone whenever I needed an update or advice. Excellent service, well Done !

Diane · 14 June 2020

★★★★★ 5/5

Google

Purchased my forever home through Cubitt and West and throughout the process have had the absolute best service I could ask for. From the first viewing I had with the company through to finding my house all staff kept in contact at all times. Natasha and Lindy gave 5* service after my offer was accepted , through to exchange and completion. Chasing progress all the way and keeping me updated. Great girls , with great senses of humour and personalities that made the whole process seem less stressful and smooth. Couldn’t recommend this company highly enough and if I ever sell I will certainly be using them again ! Thanks to all :-)PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 25 October 2021

★★★★★ 5/5

Google

Natasha was professional and friendly from my first conversation and was really helpful throughout the whole purchase. She kept us updated and always promptly responded to any queries we raised. Thank you very much.

Linda · 14 June 2021