Your Move reviews

★★★★★ 5/5

Google

Absolutely brilliant people, really went out of their way to help make the process a lot easier for the customer. Always ready to help. From Steve m.👍👍 …

Jamie · 10 April 2026

★★★★★ 5/5

Google

Great service. Phil kept me up to date throughout the sale, responded to emails quickly, and was really helpful when issues came up. Can't fault - thanks!PositiveResponsiveness, Quality, Professionalism

Kim · 21 June 2022

★★★★★ 5/5

Google

Your Move have been great during our sale, Phil was fantastic, always so responsive. It has been a challenging period, their office was furloughed for a while, but throughout Phil was always working so hard for us. He communicated really well with us and the solicitors involved, keeping the transaction moving forwards all the time. Thank you for all you did for us, PhilPositiveResponsiveness, Quality, Professionalism

Jon · 21 June 2021

★★★★★ 5/5

Google

My contact with James Ellis proved to be enjoyable, interactive, pleasant and worth the while. He is an example of a hardworking gentleman that believed that a job is not complete until accomplished. I never saw him frown but always wearing smile. His offer to hoover my sold apartment shown the humility in him. Honestly, I do not hesitate to give him a 5-star grade for his tenacity and hardwork. Thank you James

Prince · 16 September 2018

★★★★★ 5/5

Google

Phil and Harry worked really hard to get our sale through. They offered a realistic valuation, found a buyer quickly and then supported us through the entire process right through to completion, despite some unexpected bumps along the road. They really went above and beyond to make sure that we were up to date and we felt like a priority. I wouldn't hesitate to recommend them to family and friends and would be delighted to work with them again on our next sale.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 27 August 2021

★★★★★ 5/5

Google

I would like to Thank Phil and his team for a stress free transaction and his excellent communications and assistance, He went above and beyond on several occasions- highly recommended.

Paul · 15 June 2024

★★★★★ 5/5

Google

Phil showed us a house that we hadn't seen on the market... to say it was perfect would be an under statement, the communication with Phil was brilliant ... we got the keys last week.

Saskia · 7 March 2024

★★★★★ 5/5

Google

Great experience with Richard and Phil! Thoroughly recommend Your Move!

Adam · 22 September 2025

★★★★★ 5/5

Google

Fantastic service from Phil and the team. They are polite, helpful and knowledgeable. I have already asked them to take on another property for me. Absolute professionals!

G · 13 June 2024

★★★★★ 5/5

Google

Lynburge was extremely helpful in facilitating the purchase of our first flat. Communication was clear and friendly and the process was smooth throughout. Thank you!

Mark · 27 June 2024

★★★★★ 1/5

Google

We wish we could give zero star. We have had a bitter experience with this company. My wife and I were looking for a new home and came across this estate agent on rightmove website. Initially we requested to view a flat in new cross which was taken by another tenant but the estate agent offered us to view another property in old Kent road which we really liked and choose to make our new home. The agent was informed that I am working full-time but my wife is student and working part time and would be back in full time at her current position a month after. The agent never informed us that we are required to have £37k income in total. However, we paid £462 holding deposit and he took 5 days to start referencing. He sent us a form after taking my payment over the phone and the form had a wrong figure. We told us to change the figure after we pointed to him. We offered £1240.00 and landlady accepted. We had less than 4 weeks to get new home. He took more than a week to complete the reference and five days more to tell us the result. He rang us and told us that our annual salary is less than the required income. He was asking us to provide a guarantor but we told him that we got none. He said he will speak to landlord and get back us on that day but he didn’t reply. In addition, he never got us back to us on two time when he said he will get back to us today or shortly. We lost so much time because of not communicating quickly. Last time when I spoke to him, I told him that even you can speak to my wife’s manager who can confirm u that she would be back to full time next week, he asked for the manager’s number but he never communicated him. The agent told me he will give me the final decision on that day but he never called and sent any message but we ranged him so many times. At night we found him advertising the flat again on the website without letting us know (even though he has our holding deposit). Anyways he called my wife next day saying he would refund us the money but the most important fact is that we had only 9 days to look for a new flat. This is was really frustrating for us. If we knew we won’t get the flat for not having income of £37k then we would never have given our holding deposit n waste our time. We got money back today after 3 days but surprisingly we were refunded only £282 in place of £462. It was written on the paper (which he sent us after taking the holding deposit over the phone) that if we don’t pass the reference or withdraw the offer then we won’t be refunded but here we didn’t pass any wrong information or have withdrawn the offer then we are refunded only £282? This is really really frustration from an estate agent like your move. Is there any solution ?? U wasted our 3 weeks almost and left with no choice to get better place or almost becoming homeless. Does this go with your company ethics????

Rehan · 3 December 2019

★★★★★ 5/5

Google

Our agent Pravas was great and very kind with sorting us out with our 5 bedroom flat. Very quick response and helped us in every way possible. We wouldn’t have gotten a flat without him. An absolute legend!

Nilanjana · 21 September 2023

★★★★★ 5/5

Google

I just bought a flat as a first time buyer. Thanks to Dave showing me the flat and liaising with the seller to accept my offer. Phil was also amazing at helping out with the conveyancing process. It's because of him I have this flat and a home!

Bobby · 14 November 2022

★★★★★ 5/5

Google

Very good experience with Phil from initial contact to completion of sale. Very professional and prompt response to all comms and we were kept updated constantly. Will highly recommend and will do biz again. Many thanks Phil for all help and support in getting the deal through successfullyPositiveResponsiveness, Quality, Professionalism, Value

Tee · 21 June 2022

★★★★★ 5/5

Google

From the start until the finish of our flat sale, Phil and the team at Your Move were excellent. Always available, efficient and highly professional. I cannot recommend them highly enough

John · 21 January 2024

★★★★★ 5/5

Google

It was an absolute pleasure working with David and Phil. They are a class act. We were new to the buying process and when our solicitor communication was poor, David and Phil kept us updated and helped chase our solicitors to make sure our purchase went through. I would highly recommend them.

Dan · 14 March 2022

★★★★★ 5/5

Google

Pravas was our letting agent and he was extremely helpful and tentative when helping us find our perfect home! I would definitely recommend Your Move to a friend, as the staff are very friendly and welcoming.

Romy · 21 September 2023

★★★★★ 5/5

Google

I am a landlord at Your Move and have been with the company for 8 years. The new lettings agent Pravas has been outstanding and the service seems to be getting better and better.

David · 21 September 2023

★★★★★ 5/5

Google

My Agent Pravas was absolutely amazing. He kept me up to date through out the whole process and went above and beyond to get me moved in. Highly recommend Your Move, fantastic agent.

Sajid · 21 September 2023

★★★★★ 1/5

Google

Beyond awful service. Told me (in writing) congratulations I had secured a property to rent and then let me transfer a grand holding deposit then called an hour later to say actually never mind they’d had a higher offer and were refunding me within five days. They then took six months and me calling every day to refund the deposit amount. DO NOT USE THEM.

Grace · 12 August 2024

★★★★★ 5/5

Google

Phil has been excellent throughout this whole process. He has ensured that our purchase has run as smoothly as possible from start to finish and we are both extremely grateful.

Patrick · 30 November 2023

★★★★★ 1/5

Google

Marcus is unprofessional, I made an offer and had to chase him by phone for an update. When a smarter and more proactive estate agent negotiated better and got the deal closed, he resentfully phoned and aggressively asked for a reason. A deal isn't closed till a holding deposit is paid mate, know your market.

Moataz · 29 July 2020

★★★★★ 1/5

Google

Marcus is unprofessional, I made an offer and had to chase him by phone for an update. When a smarter and more proactive estate agent negotiated better and got the deal closed, he resentfully phoned and aggressively asked for a reason. A deal isn't closed till a holding deposit is paid mate, know your market.

A · 9 April 2020

★★★★★ 5/5

Google

Cannot fault the service and attention to detail showed by Lynburge and his team. Extremely professional, and would highly recommend to anyone.

Stuart · 14 March 2024