Your Move reviews

★★★★★ 5/5

Google

Excellent service from start to finish. Selling a shared ownership flat can be a complicated process, but Phil's expertise and support made it so much easier. He responded quickly to my initial enquiry, explained the process clearly, and kept me updated throughout. The marketing was excellent, with Richard taking fantastic photographs that showcased my flat beautifully. Phil was always responsive, patient, and proactive, keeping things moving and making sure I was informed every step of the way. I wouldn't hesitate to recommend Phil and the team at Your Move. Their professionalism, responsiveness, support, and genuine kindness made all the difference.

Le · 22 July 2026

★★★★★ 5/5

Google

We just completed on our first flat, and we couldn't be happier with the service we received from YourMove. A huge thank you to Richard, who oversaw the entire process for us. He was fantastic from start to finish, incredibly friendly, reliable and quick to respond to any questions. Richard made everything run so smoothly. Highly recommend their team!

Robbie · 22 July 2026

★★★★★ 5/5

Google

We’ve now bought and sold through Your Move Estate Agents and had a great experience both times. We originally bought our flat through them a few years ago, and when it came time to sell and buy somewhere bigger, we went straight back. They ended up being the agent selling the house we bought too, which made the whole process way smoother. Phil and his team were amazing, from start to finish, everything moved professionally and quickly from their side. Communication was clear and consistent, the photos and listing of our flat looked great and went up really fast, and any questions we had were answered straight away. It felt like they genuinely cared about getting the best outcome for us on both sides of the move. Would definitely recommend them if you’re selling, buying, or doing both at once like we were.

Karma · 12 September 2025

★★★★★ 5/5

Google

I would like to give my highest recommendation to Phil​ Cantell, my estate agent from Your Move. He has been so helpful and kind throughout the whole process of selling my property. I only listed my house with Your Move, and within just 2 weeks I received an offer and the sale went through. Phil explained everything to me very clearly and always answered my questions with patience and care. He followed up on every request with my solicitor and supported me right up until the last day. When there were delays with the money being transferred to my account, he even chased my solicitors on my behalf. Without his help, I could have been left homeless, as I had to leave my house by 1 pm but had no money to travel or stay anywhere. I cannot read, and my English is not very strong. I trusted Phil completely to handle all the documents, communication with the buyer, and coordination with the solicitors. He went the extra mile for me in every way, and I will always be grateful for his kindness, care, and professionalism. I highly recommend Phil and Your Move to anyone who needs an estate agent who truly cares about his clients.

Rattana · 12 September 2025

★★★★★ 5/5

Google

Review for Richard Waite - 5* Couldn’t be happier with our dealings with Richard. Right from the off in our viewings he was brilliant, warm, friendly and engaged and easily stood out against other experiences we had at other viewings. After we had made our offer he was incredibly communicative and speedy in all his responses, even responding to us and taking actions on days off! We felt very much in a safe and reliable pair of hands with him and he made the process as smooth and stress free as possible. My partner and I now refer to him as “King Richard” - a much deserved title!

Elon · 22 July 2026

★★★★★ 5/5

Google

I can’t recommend Your Move highly enough, especially Phil Cantell, who was brilliant throughout the sale of my shared ownership flat. Shared ownership sales can be complex, and in this instance there was no EWS1 form available for a long period, which made things more complicated. However, Phil was incredibly persistent and proactive from start to finish. He kept communication flowing, and followed up with all parties involved. His knowledge, determination, and professionalism really made the difference. I’m very grateful for all his hard work and wouldn’t hesitate to recommend Phil and the team at Your Move to anyone looking to sell their home.

Tom · 13 March 2026

★★★★★ 5/5

Google

First time buying a flat and Richard, Phil, and Hong were fantastic. All of them went above and beyond to assist, and were always a very friendly and professional team.

Theo · 13 March 2026

★★★★★ 1/5

Google

This company has gone downhill, i use to work with the Catford branch managed 2 of my properties and since I’ve been told by a staff member since I believe his name is Ryan has taken over he has gotten rid of all staff which are not white British only one sales manager of any colour and all the other managers in sales and lettings seem to be from the same background

Chris · 22 April 2026

★★★★★ 5/5

Google

After searching for a property for over a year and having experienced a lot of estate agents it was a breath of fresh air to work with Phil and Richard to find our home. The communication, transparency and professionalism was next level. Happy to say we also smoothly completed on our house purchase very close to predicted timelines thanks to their support for us as buyers. Highly recommend and would connect again in the future. Thanks both! Will & Lucy

Lucy · 13 February 2026

★★★★★ 5/5

Google

We had the absolute pleasure of dealing with Phil at Your Move! We bought and sold through Your Move and Phil was our point of contact throughout, he really went above and beyond and we can't thank him enough for his level of communication and genuine care.

Hannah · 25 September 2025

★★★★★ 5/5

Google

Many thanks to Richard for finishing the process and Phil earlier on. Great to deal with and always available for communication. It wasn't an easy one but sorted in the end. Cheers chaps.

Mark · 19 September 2025

★★★★★ 5/5

Google

We had a great experience with Phil, he was truly instrumental in securing our purchase. He kept things moving when other areas were stagnant. Throughout the process, he was always contactable and had great communication with us as first time buyers. His persistence and proactive approach were crucial in getting the deal over the line. Highly recommended.

Chris · 13 March 2026

★★★★★ 5/5

Google

Both my brother and I have sold homes separatley using Phil at yourmove recently. Excellent local knowledge and pushed the sale through dealing with the solicitors enquires which had stalled to push the sale across the line.

Andrew · 22 May 2026

★★★★★ 5/5

Google

Fantastic service from Phil and the team. They are polite, helpful and knowledgeable. I have already asked them to take on another property for me. Absolute professionals!

Glenn · 30 March 2026

★★★★★ 5/5

Google

A big thank you to Phil Cantell for assisting and supporting me and my mum with her house sale and onward purchase. Phill was an absolute pleasure to deal with. He was professional but personable, knowledgeable, reliable, efficient, supportive, informative and helpful. He held our hands throughout the whole process. I don’t have enough words to express how greatful we are to him for all his efforts. Phil continually went above and beyond for us which made the whole process appear seamless. I can’t recommend his services enough!!! I will definitely call upon his assistance again and will continue to recommend him to friends and family. Excellent service!! A well deserved 5+ stars Thank you very much Phill!!!

Y · 27 July 2024

★★★★★ 5/5

Google

Phil went above and beyond what was expected when selling my property. He was extremely proactive, able to answer all questions quickly, he gave great advice and hugely helped me navigate selling my property for the first time. Overall he made the process much easier and was a great help in such a stressful time. I would thoroughly recommend. Huge thanks again Phil!

Josie · 30 March 2025

★★★★★ 5/5

Google

My friend and I both saw houses we liked at this real estate agency. A staff member named Hong was incredibly helpful. He speaks some Chinese and Cantonese, which was incredibly helpful, as our English isn't very good. He quickly secured an …

Kiki · 13 October 2025

★★★★★ 5/5

Google

A special thank you to Phil for helping us find the right property over the past few years and providing us with professional advice and sincere insights. Finally, this year, we found a satisfactory home and began the purchase process. I'd …

Yanzhe · 13 October 2025

★★★★★ 5/5

Google

Your move were very helpful throughout the whole flat purchase. Phil especially kept the process moving along, managing both sides to overcome the hurdles that arose. Would strongly recommend them! Thanks guys for all your help.

GeorgeTertia · 11 April 2026

★★★★★ 5/5

Google

Absolutely top notch professionals, great advice, great service, would definitely highly recommend Phil and the rest of the team, we could not have done things without their help and advice .

Sam · 20 December 2024

★★★★★ 5/5

Google

Phil at Your Move was absolutely excellent - would highly recommend using this estate agent. He managed to sell my property in a really tricky market, was always very communicative, and worked incredibly hard on my behalf when there were obstacles and delays with the sale. I first tried selling on a self-managed platform (terrible idea!) and then used Phil because he was by far the most knowledgable and pleasant estate agent I dealt with, and Your Move’s commision was also extremely competitive compared with others locally. Just sad I won’t be able to use him in future as I’ve moved to a new area! Thanks Phil.

Caroline · 29 February 2024

★★★★★ 1/5

Google

(this is my personal feeling about the situation described objectively in the second paragraph .)Tried to kick me out from property making up a story that notice has been delivered to me months ago. They didn't know how the notice was delivered or by who or where. Later they admitted this was a mistake. Really? First three people tried to convince me that I received a notice. Very stressful without reason. To clarify the situation has been resolved at the end positively to me however caused a lot of stress to me. I have received a phone call from the agency in which employee stated that I have to move out as soon as possible as Notice Requiring Possession has been issued two months before the phone call. Following the phone call I have visited the agency and below there is summary of conversation: • Employee stated that the Notice Requiring Possession for the Flat has been issued two months ago, however he was unable to identify who delivered the Notice. He didn't have any form of confirmation that the Notice was delivered. • Your Move employee has signed the Notice • Branch Manager and Employee were unable to identify how the notice was delivered, as stated that "probably" it was left in the communal area. • I have stated that I or my wife never received Notice Requiring Possession from Your Move, and none of Your Move employees stated to me (before now) the date when I need to vacate the Flat, or that the Notice Requiring Possession has been delivered to me, even that me and my wife spoke with Your Move employees many times since the date indicated on the notice. • We have looked in to the Assured Shorthold Tenancy Agreements for the Flat and established the date of moving out and last payment. o a new Notice Requiring Possession has been issued o the Landlord, mentioned that he was not aware that the Notice Requiring Possession for the Flat was issued by Your Move until his conversation with Your Move representative (unspecified date). • Your move agreed that in the light of above points you will issue a new Notice Requiring Possession of the Flat, and the Notice Requiring Repossession signed by employee on two months ago is not valid. • The Notice Requiring Possesion of the Flat has been issued on again and I have confirmed receipt of this document.

Mariusz · 30 July 2019

★★★★★ 5/5

Google

Don't get me wrong, Phil definitely is a salesmen and wants to make his sales, but I found him more honest and helpful than any other estate agent that I delt with. There was no games (like with loads of other agents) that someone else put and offer and i need to put my offer fast before the other one is accepted. Phil really cared to get to know what exactly I was looking for and it was him that found my property and contracted me thinking it might suit me. Phil and his team were always easy to contact and fast with replying. They informed me that the completion went though and I can collect the keys before my solicitor did! I can highly recommend Phil and his team to anyone who is buying, selling or renting.

Kasia · 23 December 2023

★★★★★ 5/5

Google

My partner and I recently moved into a beautiful studio flat with a spacious garden, and we couldn't be happier. Mr. Ion and Mr. Nathan made the process incredibly smooth and stress free. The flat exceeded our expectations, and for the price, it’s been more than worth it. I highly recommend Your Move Lettings to anyone looking for a seamless moving experience.

Sachintha · 11 October 2024