Your Move Banner Cross reviews

★★★★★ 5/5

Google

Phil at Your Move was recommended to me. From his first visit to see the property, I knew that he was the right person for the job. He secured an offer on the property within 10 days of it being listed. The photographs were excellent. …

Sandra · 13 October 2025

★★★★★ 5/5

Google

Huge thanks to Phil and his team for all of their efforts in: conducting viewings swiftly and presenting offers in a short turnaround time, in understanding all the complexities of my property (it was clear they know their stuff!) and for taking on the issues. Took took a proactive and supportive approach throughout. Would recommend time and time again, thanks guys - this is how estate agents should do business!

Avninder · 14 March 2024

★★★★★ 5/5

Google

Navigating buying your first home is daungting but Richard was very knowledgeable and helpful throughout the process. He went over and beyond to help exhange promptly which is why I highly recommend working with Richard. He is friendly, … More

George · 30 May 2025

★★★★★ 5/5

Google

We really appreciated Richard’s approach which was responsive and refreshingly straightforward. He communicated really clearly and was extremely reliable and didn’t put any pressure on us. Thanks very much Richard!

Rich · 13 January 2026

★★★★★ 5/5

Google

I found Your Move to be very helpful when letting my property. Terri Sweeney in particular was great help for any issues with tenants; she was extremely responsive. Grace Foster was also very helpful. When it came to selling, Phil Cantell was of great service, finding the buyer first and then helping maintain good communication with them throughout. Highly recommended. Thanks to all.

Ian · 21 April 2024

★★★★★ 5/5

Google

Don't get me wrong, Phil definitely is a salesmen and wants to make his sales, but I found him more honest and helpful than any other estate agent that I delt with. There was no games (like with loads of other agents) that someone else put and offer and i need to put my offer fast before the other one is accepted. Phil really cared to get to know what exactly I was looking for and it was him that found my property and contracted me thinking it might suit me. Phil and his team were always easy to contact and fast with replying. They informed me that the completion went though and I can collect the keys before my solicitor did! I can highly recommend Phil and his team to anyone who is buying, selling or renting.

Kasia · 21 February 2023

★★★★★ 5/5

Google

Absolutely fabulous. Couldn't recommend Phil more, the best estate agent we have EVER had the pleasure of working with. Friendly, knowledgeable, honest and always goes the extra mile. Phil and Harrison worked tirelessly on our complex sale, and always with a smile. We're so grateful to both of you for making the process a little more bearable. Wouldn't hesitate to recommend these guys to anyone. Thank you!

Megan · 23 December 2023

★★★★★ 5/5

Google

Your Move have a great team who are very responsive - they made the purchase as smooth and transparent as possible. Richard in particular is great. I would highly recommend working with them to find a property.

Donjeta · 22 September 2025

★★★★★ 5/5

Google

I received outstanding service from Your move, in particular from Richard, who worked tirelessly with me on selling the flats despite several difficulties and even issues with theft during the sales process. He was dedicated, consistent, …

Lisa · 13 September 2025

★★★★★ 5/5

Google

Thank you Phil and team. Your personal service, availability at the drop of a hat and your professional courtesy set you apart from the others. Thanks to you we found the perfect home for our family, have settled and look forward to having you over for a barbecue. If we ever move again you’ll be the first person I call. 5 stars!!!

Luke · 21 January 2024

★★★★★ 5/5

Google

Phil and the team were a joy to work with and helped me so much. I was new to investing in and around London with most of my purchases in the north. Phil pointed me in the direction of some very affordable auction sales that were brilliant opportunities. Great advice and always on hand to answer questions. Special mention also to Harrison for taking the time to educate me on where to avoid buying.

Gareth · 12 February 2023

★★★★★ 5/5

Google

We worked with Phil, and he made us feel so safe to be working with him and Your Move. The process for getting our place was long and stressful, but every time we'd call, Phil would be honest and reassuring. In the end, it all worked out perfectly! Phil and his team were always very responsive to messages, and whenever we had any questions, they immediately got back to us. Very highly recommend!

Boyanlevchev · 28 February 2023

★★★★★ 5/5

Google

We’ve been dealing with Phil and David from Your Move for the past 9 months, navigating what turned out to be a very tricky purchase. And they have been the dream throughout. Both went above and beyond for us; going out of their way to hand deliver documents, calling me to translate solicitor jargon, mediating between parties. They’re also total legends. Straight talking, honest, positive and light humoured. All welcome qualities when going through the emotional rollercoaster of buying a property. Couldn’t recommend enough!

Becky · 18 April 2022

★★★★★ 2/5

Google

Very unprofessional and unsafe business practices. Deem online ID checks put in place by the government unsafe and will request for in person ID checks in order to protect the renters data, while also urging them to pay by asking you to give them your card number and CVC over the phone to pay sums well above £10k -and they will refuse to offer any payment alternatives. While the staff is reactive and helpful with queries, the unwillingness from the realtors to understand that such practices are extremely risky in this day and age is worrisome and I would recommend renting from somewhere else.

Sun · 10 April 2025

★★★★★ 5/5

Google

Phil was absolutely superb from start to finish and clearly went above-and-beyond to assist us with the purchase of our flat. He was highly professional and very responsive to our queries, and the honest and open lines of communication with him were vital in successfully navigating the complexities of buying a flat with tenants in situ. Thanks again!

Ed · 20 February 2024

★★★★★ 5/5

Google

I went into Your Move Estate Agent in new cross and the advisor Pravas gave me exceptional service. He gave me a breakdown for all the information I required. I gained more knowledge about my questions. I highly recommend Pravas to anyone. I felt very happy with his service. Thank you Pravas at Your Move Estate Agency. Thank you once again. Regards Nozrul

Shuhel · 21 October 2023

★★★★★ 5/5

Google

A nice refreshing change to be able to deal with friendly and professional estate agent. Phil whom dealt with our sale was fantastic, He kept me informed of every step of the transaction. From our first meeting with him for Phil to value the leasehold flat for sale He gave invaluable advice as to how we should proceed. The flat itself was a Victorian house converted around the sixty's into 2 flats and converted in a quirky manner, as these were done back at that time. Feedback was provided by your-move following viewings which was helpful and questions were also relayed to us that were asked by the potential buyers with respect to a whole host of things such as the shared garden lay-out and so forth. This excellent line of 3 way communication I thought very professional. I can highly recommend Phil to any seller.

Neil · 14 March 2022

★★★★★ 5/5

Google

Phil has been absolutely stellar throughout the process of purchasing by first flat from Your Move. Even though he technically did not work for me as the buyer, he supported me from start to finish, was an excellent and professional communicator, always willing to help and go the extra mile. I would immediately recommend this team to anyone wanting to use their services and in the future I will definitely be using Your Move. Thank you!

Greta · 18 April 2022

★★★★★ 5/5

Google

I have completed the sale of my flat. It has been a rollercoaster of a ride selling my Shared Ownership flat. Phil was the main driver in contacting Solicitors, Hyde Housing and the council when it was needed to get things done. His help and support and perseverance, is what made this sale possible. I have stumbled on many obstacles and Phil was there to support and over come it every step of the way. I cannot thank him enough. His local knowledge and experience in the properties is outstanding. Highly recommend Phil and the whole team around him. Vicken I have sold my flat very recently with Your Move, Phil and Harry been extremely helpful in completing the sale under very challenging circumstances. Great team to work with, very responsive and will help you along the way no matter what. I highly recommend their services. I couldn't have done it without them. VickenPositiveResponsiveness, Quality, Professionalism, Value

Vicken · 27 August 2021

★★★★★ 5/5

Google

Your Move ,got my flat sold .Nice friendly staff who acheived the sale . Thankyou

Kevin · 13 January 2026

★★★★★ 1/5

Google

Extremely poor post tenancy experience renting from landlord Jack Hardy. +6 weeks to receive a deposit, with this still being disputed. Your Move also incorrectly chased me for weeks for a rental payment which I did not owe. This did not appear to be a priority for letting manager Ben Hinton to resolve.

Derico · 13 November 2025

★★★★★ 5/5

Google

Phil was excellent from start to finish. Sold a shared ownership flat through your move. Within a few weeks generated more interest, and ultimately a buyer, than the previous agent had done in 2 months.PositiveResponsiveness, Professionalism

Dino · 27 August 2022

★★★★★ 5/5

Google

Oh my goodness where do I start...? Phil has been exemplary not only in his customer service but also the way he took on all challenges and found ways around them. If it hadnt been for his can-do spirit the sale would definitely not gone through. Phil, thank you. I very much appreciate all you did. As I 'threatened' before I shall be back.

Mary · 14 December 2022

★★★★★ 5/5

Google

Phill cantell from yourmove has been a savouir to me. After loosing my father tragically in 2021, phill has been helpful and supportive threw my probate journey. He has given me so much support ,that was way out of his job role.the whole experience has been stress free. He knew what he was doing by suggesting modern day auction. He got us way over the valuation price. He has helped me chase solicitors etc to get complition done in the quickest possible time. Very reliable and not once did i have difficulty getting hold of him. If you are selling a house anywhere in south east london, he is your man. Well done yourmove newcross i am one happy seller...

Gifty · 17 July 2022